{"took":1131,"timed_out":false,"_shards":{"total":5,"successful":5,"skipped":0,"failed":0},"hits":{"total":{"value":1096236,"relation":"eq"},"max_score":null,"hits":[{"_index":"complaint-public-v1","_id":"14402376","_score":28.886354,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXEquifax Information Services LLC\\XXXX XXXX XXXX XXXX Formal Dispute Inaccurate and Misleading Collection Account Reporting\\n\\nAccount Name: XXXX XXXX XXXX XXXXDear EquifaxXXXX  am writing to formally dispute and demand the immediate deletion of a collection account listed on my credit report under XXXX XXXX This account is being reported inaccurately, deceptively, and without proper verification, in direct violation of the Fair Credit Reporting Act (FCRAXXXX Why the Account Is Inaccurate and UnverifiableXXXX. The account is being reported by XXXX XXXX yet I received a collection email from XXXX XXXX XXXX XXXX) in XXXX XXXX, attempting to collect on this exact same account with a different balanceXXXX XXXX  offered a 15-day settlement for less than the full balance, which suggests the account was either sold or assigned to a third-party collectorXXXX XXXX  has never contacted me directly regarding this debt, and I have not received any documentation proving they are still the owner of this account. If the debt was soldXXXX XXXX  has no legal right to continue reporting it under their nameXXXX. I formally requested debt validation and documentation from XXXX including the chain of assignment, original contract, and proof of ownership, and they failed to respond. Under both the FCRA and FDCPA, a debt that cannot be validated must not be reported or collected.\\n\\n4. Despite providing proof of third-party collection activity by XXXX  which contradicts the reporting  your bureau has continued to verify this account as accurate. This raises serious concerns about the integrity and legality of your reinvestigation procesXXXX. On XXXX XXXX XXXX a major XXXX  data breach was publicly reported, affecting over 61 million customer records. This breach further undermines the reliability and security of the information XXXX holds and calls into question the accuracy of any debt or identity-based claims associated with my nameXXXXMy DemandsXXXX  am formally demanding the following:\\n\\nImmediate deletion of the XXXX XXXX account from my credit report under FCRA  611 due to:\\n\\na. Lack of verification of ownership\\n\\nb. Conflicting balance and collector activity\\n\\nc. Unverified and deceptive third-party collection tacticXXXX  A copy of the full method of verification, includingXXXX Who verified the accountXXXX The date and method of verificationXXXX Documentation usedXXXX  Whether XXXX  or XXXX  currently owns the debXXXX A certified copy of any documentation in your records that substantiates the debt, including:XXXX  The original signed contractXXXX  Chain of assignmentXXXX The identity of the collector authorized to collect or reporXXXXf this account cannot be fully and accurately verified with original documentation, it must be immediately deleted from my credit report in accordance with federal law.XXXXThank you for your prompt attention. Please send me a response within the 30-day window, including the results of your reinvestigationXXXX XXXX","date_sent_to_company":"2025-07-02T00:40:01.000Z","issue":"Problem with a company's investigation into an existing problem","sub_product":"Credit reporting","zip_code":"60621","tags":null,"has_narrative":true,"complaint_id":"14402376","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"EQUIFAX, INC.","date_received":"2025-07-02T00:27:40.000Z","state":"IL","company_public_response":null,"sub_issue":"Their investigation did not fix an error on your report"},"highlight":{"complaint_what_happened":["Unverified and <em>deceptive</em> <em>third-party</em> <em>collection</em> <em>tacticXXXX</em>  A <em>copy</em> of the full method of verification, includingXXXX Who verified the accountXXXX The date and method of verificationXXXX Documentation usedXXXX  Whether XXXX  or XXXX  currently owns the debXXXX A certified <em>copy</em> of any documentation in your records that substantiates the debt, including:XXXX  The original signed contractXXXX  Chain of assignmentXXXX The identity of the collector authorized to collect or reporXXXXf this account cannot"]},"sort":[28.886354,"14402376"]},{"_index":"complaint-public-v1","_id":"2689658","_score":17.101055,"_source":{"product":"Debt collection","complaint_what_happened":"Received a letter on XXXX/XXXX/2017 from XXXXnited Collection Bureau Inc. regarding a debt collection. Sent United Collection Bureau IncXXXX a letter on XXXX/XXXX/2017 requesting their Texas XXXX XXXX XXXX and debt validation pursuant to Texas Finance Code Section 392.202. XXXX XXXX XXXX XXXX responded on XXXX/XXXX/2017 with account statements from the original creditor but failed to provide their Texas XXXX XXXX per Section 392.101 of the Texas Finance Code and other documents required by Texas Finance Code Section 392.202.\nRegardless of the validation requirement not being met, United Collection Bureau has violated Section 392.101 of the Texas Finance Code which prohibits a third-party debt collector or credit bureau from engaging in debt collection in Texas unless the third-party debt collector or credit bureau has obtained a surety bond and filed a copy of the bond with the Office of the Secretary of State. \n\nTexas law considers a debt collector as any person who regularly attempts to collect debts owed to themselves or others. \n\nChapter 392, Finance Code, provides for both civil remedies and criminal penalties. Tex. Fin. Code 392.402.404. A consumer may take private legal action against a third-party debt collector or credit bureau for a violation of Chapter 392. In addition, a consumer may file a complaint with the attorney general if the consumer feels that the third-party debt collector or credit bureau has violated Chapter 392 by engaging in a false, misleading, or deceptive act or practice.\nEngaging in debt collection without filing a bond with the secretary of state is a violation of Chapter 392 and may also be a criminal offense. Tex. Fin. Code 392.402.","date_sent_to_company":"2017-10-01T19:52:26.000Z","issue":"Written notification about debt","sub_product":"Credit card debt","zip_code":"76137","tags":null,"has_narrative":true,"complaint_id":"2689658","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"United Collection Bureau, Inc.","date_received":"2017-10-01T18:41:45.000Z","state":"TX","company_public_response":null,"sub_issue":"Didn't receive enough information to verify debt"},"highlight":{"complaint_what_happened":["Regardless of the validation requirement not being met, United <em>Collection</em> Bureau has violated Section 392.101 of the Texas Finance Code which prohibits a <em>third-party</em> debt collector or credit bureau from engaging in debt <em>collection</em> in Texas unless the <em>third-party</em> debt collector or credit bureau has obtained a surety bond and filed a <em>copy</em> of the bond with the Office of the Secretary of State."],"product":["Debt <em>collection</em>"],"company":["United <em>Collection</em> Bureau, Inc."]},"sort":[17.101055,"2689658"]},{"_index":"complaint-public-v1","_id":"5843919","_score":16.598537,"_source":{"product":"Payday loan, title loan, or personal loan","complaint_what_happened":"This company is sending threatening emails of Warrant for arrest in addition email contains all my personal information including my SSN, DOB This debt is from XXXX 2015 XXXX- The attached is a copy of the email- IT has formerly be 7 years. \nTexas and Federal Law Texas Constitution, Article 1, Section 18 This provision in the Texas Constitution ensures that no person shall ever be imprisoned for debt.\n\nTexas Finance Code Chapter 392, Subchapter D These sections of Texas law outline deceptive, threatening, and abusive behavior that debt collectors and original creditors can not engage in. These behaviors include : falsely accusing you of a crime, using profane or obscene language, using a false name, misrepresenting that their communications are coming from an official government source.\n\nSections 1692d ( 1 ) and 1692d ( 2 ) in Title 15 of the U.S. Code Under the FDCPA, third-party debt collectors can not use profane or obscene language. They can not threaten you with violence or other criminal acts.\n\nSection 1692e in Title 15 of the U.S. Code This section of the federal Fair Debt Collection Practices Act lists false or deceptive statements that a third-party debt collector is prohibited from using.","date_sent_to_company":"2022-08-04T19:27:45.000Z","issue":"Charged fees or interest you didn't expect","sub_product":"Payday loan","zip_code":"750XX","tags":null,"has_narrative":true,"complaint_id":"5843919","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"CCF Intermediate Holdings LLC","date_received":"2022-08-04T19:08:21.000Z","state":"TX","company_public_response":"Company believes complaint caused principally by actions of third party outside the control or direction of the company","sub_issue":null},"highlight":{"complaint_what_happened":["Code Under the FDCPA, <em>third-party</em> debt collectors can not use profane or obscene language. They can not threaten you with violence or other criminal acts.\n\nSection 1692e in Title 15 of the U.S. Code This section of the federal Fair Debt <em>Collection</em> Practices Act lists false or <em>deceptive</em> statements that a <em>third-party</em> debt collector is prohibited from using."],"company_public_response":["Company believes complaint caused principally by actions of <em>third</em> <em>party</em> outside the control or direction of the company"]},"sort":[16.598537,"5843919"]},{"_index":"complaint-public-v1","_id":"18356537","_score":16.57023,"_source":{"product":"Debt collection","complaint_what_happened":"To the Consumer Financial Protection Bureau, I am submitting this complaint regarding Revenued LLC, a commercial finance company, for unfair and deceptive collection practices involving improper third-party contact and interference with business relationships. \nParties Complainant : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX Respondent : Revenued LLC XXXX XXXX XXXXXXXX XXXX XXXX XXXXXXXX XXXX XXXX XXXXXXXX XXXX XXXX XXXX Nature of the Complaint Revenued LLC engaged in improper third-party collection conduct by contacting my companys customers directly and instructing them not to pay my business, while attempting to redirect payments to Revenued.\n\nThese actions occurred without a court judgment and went beyond any limited notice that might be permissible under a receivables-purchase agreement. The communications were not neutral or informational ; they were coercive and interfered with ongoing business relationships.\n\nSpecifically, Revenued : Contacted customers of my business directly Told customers not to pay XXXX XXXX XXXX XXXX XXXX Attempted to redirect receivables to itself Asked customers to confirm whether they owed my business money Used customer interference as a collection tactic This conduct caused disruption to active client relationships and confusion among customers.\n\nWhy This Conduct Is Unfair or Deceptive While Revenued characterizes its product as a purchase of receivables, its actions exceeded commercially reasonable enforcement and created deceptive impressions for third parties regarding who was owed payment.\n\nThe conduct appears to constitute : Unfair or deceptive acts or practices Improper third-party collection activity Misrepresentation to third parties Interference with commerce Revenueds actions were not limited to lawful enforcement mechanisms and instead relied on customer disruption as leverage.\n\nAdditional Context Revenued has already collected a substantial portion of the amount under the agreement ( over 60 % ). The remaining balance represents speculative future receivables rather than fixed loan principal. Despite this, Revenued escalated to customer interference rather than pursuing lawful remedies.\n\nOnce counsel objected and demanded cessation of third-party contact, Revenued shifted to aggressive settlement posturing, suggesting awareness that the conduct was improper.\n\nRequested Action I respectfully request that the CFPB review Revenued LLCs conduct for compliance with federal standards governing unfair or deceptive practices and improper collection behavior.\n\nI am prepared to provide documentation, including customer communications, transaction histories, and account statements, upon request.\n\nThank you for your attention. \nSincerely, XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX","date_sent_to_company":"2025-12-29T23:48:28.000Z","issue":"Threatened to contact someone or share information improperly","sub_product":"I do not know","zip_code":"60062","tags":null,"has_narrative":true,"complaint_id":"18356537","timely":"No","company_response":"Closed with explanation","submitted_via":"Web","company":"Revenued LLC","date_received":"2025-12-29T23:43:30.000Z","state":"IL","company_public_response":null,"sub_issue":"Talked to a third-party about your debt"},"highlight":{"complaint_what_happened":["To the Consumer Financial Protection Bureau, I am submitting this complaint regarding Revenued LLC, a commercial finance company, for unfair and <em>deceptive</em> <em>collection</em> practices involving improper <em>third-party</em> contact and interference with business relationships."],"product":["Debt <em>collection</em>"],"sub_issue":["Talked to a <em>third</em>-<em>party</em> about your debt"]},"sort":[16.57023,"18356537"]},{"_index":"complaint-public-v1","_id":"2689659","_score":16.452557,"_source":{"product":"Debt collection","complaint_what_happened":"Received a letter on XXXX/XXXX/XXXX from XXXX XXXX XXXX XXXX regarding a debt collection. Sent XXXX XXXX XXXX XXXX a letter on XXXX/XXXX/XXXX requesting their Texas Surety Bond information and debt validation pursuant to Texas Finance Code Section 392.202. XXXX XXXX XXXX XXXX responded on XXXX/XXXX/XXXX with account statements from the original creditor but failed to provide their Texas Surety Bond per Section 392.101 of the Texas Finance Code and other documents required by Texas Finance Code Section 392.202. \n\nRegardless of the validation requirement not being met, XXXX XXXX XXXX has violated Section 392.101 of the Texas Finance Code which prohibits a third-party debt collector or credit bureau from engaging in debt collection in Texas unless the third-party debt collector or credit bureau has obtained a surety bond and filed a copy of the bond with the Office of the Secretary of State. \n\nTexas law considers a debt collector as any person who regularly attempts to collect debts owed to themselves or others. \n\nChapter 392, Finance Code, provides for both civil remedies and criminal penalties. Tex. Fin. Code 392.402.404. A consumer may take private legal action against a third-party debt collector or credit bureau for a violation of Chapter 392. In addition, a consumer may file a complaint with the attorney general if the consumer feels that the third-party debt collector or credit bureau has violated Chapter 392 by engaging in a false, misleading, or deceptive act or practice.\nEngaging in debt collection without filing a bond with the secretary of state is a violation of Chapter 392 and may also be a criminal offense. Tex. Fin. Code 392.402.","date_sent_to_company":"2017-10-01T19:52:30.000Z","issue":"Written notification about debt","sub_product":"Credit card debt","zip_code":"76137","tags":null,"has_narrative":true,"complaint_id":"2689659","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"CITIBANK, N.A.","date_received":"2017-10-01T19:52:28.000Z","state":"TX","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Didn't receive enough information to verify debt"},"highlight":{"complaint_what_happened":["Regardless of the validation requirement not being met, XXXX XXXX XXXX has violated Section 392.101 of the Texas Finance Code which prohibits a <em>third-party</em> debt collector or credit bureau from engaging in debt <em>collection</em> in Texas unless the <em>third-party</em> debt collector or credit bureau has obtained a surety bond and filed a <em>copy</em> of the bond with the Office of the Secretary of State."],"product":["Debt <em>collection</em>"]},"sort":[16.452557,"2689659"]},{"_index":"complaint-public-v1","_id":"6618957","_score":15.993518,"_source":{"product":"Debt collection","complaint_what_happened":"I sent several certified letters to Midland asking for validation. I have not received a response, it'sbeen a year. They continue to report the debt to all 3 credit bureaus without validation with me. I do not have debt with Midland Credit. According to the Texas Finance Code Sec. 392.201 REPORT TO CONSUMER.\n\nNot later than the 45th day after the date of the request, a debt collector shall provide to a person in its registry a copy of all information contained in its files concerning that person.\n\nSec. 392.202 CORRECTION OF THIRD-PARTY DEBT COLLECTOR 'S OR CREDIT BUREAU 'S FILES.\n\nAn individual who disputes the accuracy of an item that is in a third-party debt collector 's or credit bureau 's file on the individual and that relates to a debt being collected by the third-party debt collector may notify in writing the third-party debt collector of the inaccuracy. The third-party debt collector shall make a written record of the dispute. If the third-party debt collector does not report information related to the dispute to a credit bureau , the third-party debt collector shall cease collection efforts until an investigation of the dispute described by Subsections ( b ) - ( e ) determines the accurate amount of the debt, if any. If the third-party debt collector reports information related to the dispute to a credit bureau , the reporting third-party debt collector shall initiate an investigation of the dispute described by Subsections ( b ) - ( e ) and shall cease collection efforts until the investigation determines the accurate amount of the debt, if any.\n\n( b ) Not later than the 30th day after the date a notice of inaccuracy is received, a third-party debt collector who initiates an investigation shall send a written statement to the individual : ( 1 ) Denying the inaccuracy ; ( 2 ) Admitting the inaccuracy; or ( 3 ) Stating that the third-party debt collector has not had sufficient time to complete an investigation of the inaccuracy. Reporting inaccurate information to major credit bureaus might constitute defamation of character, as the negative marks on my credit report harm my credit and prevent me from enjoying all the benefits of good credit. Either provides validation of this alleged debt and corrects all inaccurate information you have furnished to the credit bureaus or remove this disputed account from my credit reports. \n\nIf Midland Credit had fail to respond to the validation request within 15 days from the date of receipt, all reference to this account must be deleted and completely removed from my credit file and a copy of such deletion request shall be sent to me immediately It would be advisable that Midland Credit assure that their records are in order before I am forced to take legal action pursuant to the Texas Debt Collection Act, Texas Deceptive Trade Practices/Consumer Protection Act, Fair Debt Collection Practices Act, and Chapter 392 of the Texas Finance Code. This request is being made in order to VALIDATE a debt that Midland Credit company has never contacted me in regards to. This is an attempt to correct their records ; any and all information obtained shall be used for that purpose.\n\nI'm sure their legal staff will agree that non-compliance with this request could put Midland Credit company in serious legal trouble with the FTC and other Texas state or federal agencies. \n\n\nThanks, XXXX XXXX","date_sent_to_company":"2023-02-27T04:34:11.000Z","issue":"Written notification about debt","sub_product":"Credit card debt","zip_code":"77095","tags":"Servicemember","has_narrative":true,"complaint_id":"6618957","timely":"Yes","company_response":"Closed with non-monetary relief","submitted_via":"Web","company":"ENCORE CAPITAL GROUP INC.","date_received":"2023-02-27T04:10:51.000Z","state":"TX","company_public_response":null,"sub_issue":"Didn't receive enough information to verify debt"},"highlight":{"complaint_what_happened":["An individual who disputes the accuracy of an item that is in a <em>third-party</em> debt collector 's or credit bureau 's file on the individual and that relates to a debt being collected by the <em>third-party</em> debt collector may notify in writing the <em>third-party</em> debt collector of the inaccuracy. The <em>third-party</em> debt collector shall make a written record of the dispute."],"product":["Debt <em>collection</em>"]},"sort":[15.993518,"6618957"]},{"_index":"complaint-public-v1","_id":"18467873","_score":15.77289,"_source":{"product":"Debt collection","complaint_what_happened":"Date : XX/XX/year> Amount : XXXX I am disputing a services-related debt that is currently being collected by a third-party debt collector. The alleged debt arises from Clients on Demands eight-week coaching program, which is the subject of a pending class action lawsuit https : //www.clientsondemandlawsuit.com/ alleging violations of state consumer protection laws due to misleading and deceptive advertising. \n\nSpecifically, Clients on Demand advertised the program with representations about results, benefits, and services that were not delivered as promised. These misrepresentations induced me to purchase the program. As a result, the debt is disputed based on deceptive trade practices and failure of consideration. \n\nDespite this dispute, and despite my confirmation with Clients on Demand that I do not owe this debt, third-party collectors continue to attempt collection.","date_sent_to_company":"2026-01-05T15:46:54.000Z","issue":"Attempts to collect debt not owed","sub_product":"Payday loan debt","zip_code":"77581","tags":null,"has_narrative":true,"complaint_id":"18467873","timely":"Yes","company_response":"Closed with non-monetary relief","submitted_via":"Web","company":"Sequium Asset Solutions, LLC","date_received":"2026-01-05T15:27:56.000Z","state":"TX","company_public_response":null,"sub_issue":"Debt was already discharged in bankruptcy and is no longer owed"},"highlight":{"complaint_what_happened":["As a result, the debt is disputed based on <em>deceptive</em> trade practices and failure of consideration. \n\nDespite this dispute, and despite my confirmation with Clients on Demand that I do not owe this debt, <em>third-party</em> collectors continue to attempt <em>collection</em>."],"product":["Debt <em>collection</em>"]},"sort":[15.77289,"18467873"]},{"_index":"complaint-public-v1","_id":"15462653","_score":15.490757,"_source":{"product":"Debt collection","complaint_what_happened":"I asked for debt validation from the company. I have not gotten any clear communication and according to 15 usc1692 c ), a federal law prohibiting abusive, deceptive, and unfair debt collection practices by third-party debt collectors and ensuring that debt collectors who follow the law are not at a competitive disadvantage.","date_sent_to_company":"2025-08-22T03:52:36.000Z","issue":"Communication tactics","sub_product":"Payday loan debt","zip_code":"395XX","tags":null,"has_narrative":true,"complaint_id":"15462653","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"TrueAccord Corp.","date_received":"2025-08-22T03:44:03.000Z","state":"MS","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Frequent or repeated calls"},"highlight":{"complaint_what_happened":["I have not gotten any clear communication and according to 15 usc1692 c ), a federal law prohibiting abusive, <em>deceptive</em>, and unfair debt <em>collection</em> practices by <em>third-party</em> debt collectors and ensuring that debt collectors who follow the law are not at a competitive disadvantage."],"product":["Debt <em>collection</em>"]},"sort":[15.490757,"15462653"]},{"_index":"complaint-public-v1","_id":"4208600","_score":15.442742,"_source":{"product":"Debt collection","complaint_what_happened":"I THE ORIGINAL CREDITOR am exercising my rights and find the following third-party entities which have no legal rights, in violation of federal laws. I have sought out the enforcement of the FTC as these alleged accounts have been continuously being illegally Verified as accurate, and stating that I The Original Creditor, owe this alleged debt. \n\n***XXXX XXXX is a third-party debt collector** ***Phoenix financial is a third-party debt collector*** ***State Collection service is a third-party debt collector*** *** XXXX XXXX XXXX is a third-party debt collector*** *** XXXX XXXX XXXX is a third-party debt collector*** Adhere to the federally mandated guidelines or face civil liability which is enforceable by the FTC. Each entity/person/corperation/third-party/agency/affiliate is with proof in clear violation and my federal law, must pay me in a valid check in the amount of {$14000.00} for these violations. \n\nXXXX, XXXX, and XXXX should be aware they are reporting false, misleading and deceptive Information, and can be found liable as the third party debt collectors if they do not immediately cease reporting these illegal and alleged accounts. \n\nThis is the last chance to cure for each entity.","date_sent_to_company":"2021-03-12T22:39:25.000Z","issue":"Attempts to collect debt not owed","sub_product":"I do not know","zip_code":"21207","tags":null,"has_narrative":true,"complaint_id":"4208600","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"Phoenix Financial Services LLC","date_received":"2021-03-12T22:11:23.000Z","state":"MD","company_public_response":null,"sub_issue":"Debt is not yours"},"highlight":{"complaint_what_happened":["***XXXX XXXX is a <em>third-party</em> debt collector** ***Phoenix financial is a <em>third-party</em> debt collector*** ***State <em>Collection</em> service is a <em>third-party</em> debt collector*** *** XXXX XXXX XXXX is a <em>third-party</em> debt collector*** *** XXXX XXXX XXXX is a <em>third-party</em> debt collector*** Adhere to the federally mandated guidelines or face civil liability which is enforceable by the FTC."],"product":["Debt <em>collection</em>"]},"sort":[15.442742,"4208600"]},{"_index":"complaint-public-v1","_id":"13756768","_score":15.426335,"_source":{"product":"Payday loan, title loan, personal loan, or advance loan","complaint_what_happened":"I am submitting this complaint as an individual consumer regarding a recent and distressing experience involving a third-party debt collector. A company, which I believe to be the original creditor or servicer of my account, allegedly transferred or sold my account to a third-party debt collection agency without proper notice or validation. After this transfer, the debt collector contacted me and used aggressive and threatening tactics, including stating that I would be sued and taken to court if I did not pay the amount they claimed I owed. I believe these threats were made in violation of the Fair Debt Collection Practices Act ( FDCPA ), which prohibits debt collectors from using harassing, deceptive, or unfair practices to collect a debt. At no point did they provide sufficient validation of the debt or confirm their legal authority to collect on the account. This experience has caused me significant XXXX and confusion. I am requesting that the CFPB investigate this matter and ensure that the company and any associated third-party debt collectors are held accountable for any unlawful conduct.","date_sent_to_company":"2025-05-28T08:55:21.000Z","issue":"Problem when making payments","sub_product":"Installment loan","zip_code":"75234","tags":null,"has_narrative":true,"complaint_id":"13756768","timely":"No","company_response":"Untimely response","submitted_via":"Web","company":"Imperial Recovery Consultants, LLC","date_received":"2025-05-28T08:49:10.000Z","state":"TX","company_public_response":null,"sub_issue":null},"highlight":{"complaint_what_happened":["I am submitting this complaint as an individual consumer regarding a recent and distressing experience involving a <em>third-party</em> debt collector. A company, which I believe to be the original creditor or servicer of my account, allegedly transferred or sold my account to a <em>third-party</em> debt <em>collection</em> agency without proper notice or validation."]},"sort":[15.426335,"13756768"]},{"_index":"complaint-public-v1","_id":"18134361","_score":15.407444,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"Improper Third-Party Collection, Failure to Validate Debt, and Inaccurate Credit Reporting Collection Agency : FABCO Account Number : XXXX Original Creditor Listed : XXXX XXXX  Account Type : Collection 1. Overview of Complaint I am submitting this complaint to request CFPB investigation into FABCO, a third-party debt collector, for illegal collection practices, failure to establish authority as a lawful collector, and inaccurate credit reporting related to an alleged debt originally attributed to XXXX XXXX \n\nFABCO is reporting and attempting to collect a debt without providing proper validation or proof that it has lawful authority to collect on behalf of the original creditor, in violation of federal consumer protection laws. \n\n\n\n2. Account Information ( As Reported ) Account Name : FABCO Account Type : Collection Original Creditor : XXXX XXXX Date Opened : XX/XX/XXXX Status : Collection account Balance / Past Due : {$5600.00} Status Updated : XX/XX/XXXX Balance Updated : XX/XX/XXXX XXXX. Basis of Dispute Third-Party Collection Without Authority FABCO is a third-party debt collector, not the original creditor, and has engaged in improper practices including : Requesting information without establishing lawful authority Failing to provide proper debt validation Reporting a collection balance without proof of assignment or ownership Reporting negative credit information without ensuring accuracy Acting as if it is entitled to collect despite no evidence of legal standing These actions violate federal collection, reporting, and investigation standards.\n\n4. Fe\n\nderal Statutes & Enforcement Standards Violated Fair Credit Reporting Act ( FCRA ) 15 U.S.C. 1681e ( b ) Requires maximum possible accuracy. FABCO reported a collection account without verifying lawful authority or accuracy.\n\n15 U.S.C. 1681s-2 ( a ) ( 1 ) Prohibits furnishing information that the furnisher knows or should know is inaccurate or unverifiable.\n\n15 U.S.C. 1681s-2 ( b ) Requires a reasonable investigation after dispute. FABCO has not provided proper validation or documentation.\n\nFair Debt Collection Practices Act ( FDCPA ) 15 U.S.C. 1692e Prohibits false, deceptive, or misleading representations, including implying a right to collect without legal authority.\n\n15 U.S.C. 1692f Prohibits unfair or unconscionable means of collection.\n\n15 U.S.C. 1692g Requires proper debt validation and notice. FABCO has failed to produce lawful validation.\n\nFTC & CFPB Enforcement Standards Under FTC and CFPB guidance : A third-party collector must prove chain of title or assignment Collection without validation is an unfair or deceptive act Reporting to credit bureaus without authority constitutes enforcement risk Unfair, Deceptive, or Abusive Acts or Practices ( UDAAP ) Attempting to collect and report a debt without proving authority or ownership constitutes an UDAAP violation subject to CFPB enforcement.\n\n5. Consumer Harm As a result of FABCOs actions : My credit report reflects an unverified collection account My credit score has been significantly harmed I have been subjected to improper collection activity My financial reputation has been damaged","date_sent_to_company":"2025-12-18T07:06:03.000Z","issue":"Improper use of your report","sub_product":"Credit reporting","zip_code":"32084","tags":null,"has_narrative":true,"complaint_id":"18134361","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"Federal Adjustment Bureau, Inc.","date_received":"2025-12-18T06:54:45.000Z","state":"FL","company_public_response":"Company believes it acted appropriately as authorized by contract or law","sub_issue":"Reporting company used your report improperly"},"highlight":{"complaint_what_happened":["Improper <em>Third-Party</em> <em>Collection</em>, Failure to Validate Debt, and Inaccurate Credit Reporting <em>Collection</em> Agency : FABCO Account Number : XXXX Original Creditor Listed : XXXX XXXX  Account Type : <em>Collection</em> 1."]},"sort":[15.407444,"18134361"]},{"_index":"complaint-public-v1","_id":"2682138","_score":15.33754,"_source":{"product":"Debt collection","complaint_what_happened":"Section 392.101 of the Texas Finance Code prohibits a third-party debt collector or credit bureau from engaging in debt collection in Texas unless the third-party debt collector or credit bureau has obtained a surety bond and filed a copy of the bond with the Office of the Secretary of State.","date_sent_to_company":"2017-09-29T15:50:07.000Z","issue":"False statements or representation","sub_product":"Other debt","zip_code":"76137","tags":null,"has_narrative":true,"complaint_id":"2682138","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"TRANSWORLD SYSTEMS INC","date_received":"2017-09-22T14:50:05.000Z","state":"TX","company_public_response":null,"sub_issue":"Attempted to collect wrong amount"},"highlight":{"complaint_what_happened":["Section 392.101 of the Texas Finance Code prohibits a <em>third-party</em> debt collector or credit bureau from engaging in debt <em>collection</em> in Texas unless the <em>third-party</em> debt collector or credit bureau has obtained a surety bond and filed a <em>copy</em> of the bond with the Office of the Secretary of State."],"product":["Debt <em>collection</em>"]},"sort":[15.33754,"2682138"]},{"_index":"complaint-public-v1","_id":"10754919","_score":15.310604,"_source":{"product":"Debt collection","complaint_what_happened":"Section 392.101 of the Texas Finance Code prohibits a third-party debt collector or credit bureau from engaging in debt collection in Texas unless the third-party debt collector or credit bureau has obtained a surety bond and filed a copy of the bond with the Office of the Secretary of State.","date_sent_to_company":"2024-11-11T23:41:13.000Z","issue":"Attempts to collect debt not owed","sub_product":"Telecommunications debt","zip_code":"77082","tags":null,"has_narrative":true,"complaint_id":"10754919","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"CL Holdings LLC","date_received":"2024-11-11T23:36:46.000Z","state":"TX","company_public_response":null,"sub_issue":"Debt was paid"},"highlight":{"complaint_what_happened":["Section 392.101 of the Texas Finance Code prohibits a <em>third-party</em> debt collector or credit bureau from engaging in debt <em>collection</em> in Texas unless the <em>third-party</em> debt collector or credit bureau has obtained a surety bond and filed a <em>copy</em> of the bond with the Office of the Secretary of State."],"product":["Debt <em>collection</em>"]},"sort":[15.310604,"10754919"]},{"_index":"complaint-public-v1","_id":"8716038","_score":15.262206,"_source":{"product":"Debt collection","complaint_what_happened":"I contacted the company to request a copy of a statement with my signature and a copy showing the first date of delinquency on the account sent to a third-party collections company.","date_sent_to_company":"2024-04-07T18:53:37.000Z","issue":"Written notification about debt","sub_product":"Credit card debt","zip_code":"90019","tags":null,"has_narrative":true,"complaint_id":"8716038","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"CITIBANK, N.A.","date_received":"2024-04-07T18:40:29.000Z","state":"CA","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Didn't receive enough information to verify debt"},"highlight":{"complaint_what_happened":["I contacted the company to request a <em>copy</em> of a statement with my signature and a <em>copy</em> showing the first date of delinquency on the account sent to a <em>third-party</em> <em>collections</em> company."],"product":["Debt <em>collection</em>"]},"sort":[15.262206,"8716038"]},{"_index":"complaint-public-v1","_id":"2499841","_score":15.137437,"_source":{"product":"Debt collection","complaint_what_happened":"Enhanced Recovery Corp  is unable to collect in Texas.   Sectio n 392.101 of the Texas Finance Code prohibits a third-party debt collector or credit bureau from engaging in debt collection i n Texas unless the third-party debt collector or credit bureau has obtained  a surety bond  and filed a copy of the bond with the Office of the Secretary of State.     ERC opened a collections account on  XXXX / XXXX / 2017 .","date_sent_to_company":"2017-06-02T06:05:41.000Z","issue":"Written notification about debt","sub_product":"Other debt","zip_code":"758XX","tags":null,"has_narrative":true,"complaint_id":"2499841","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"ERC","date_received":"2017-06-02T05:52:35.000Z","state":"TX","company_public_response":"Company believes it acted appropriately as authorized by contract or law","sub_issue":"Didn't receive notice of right to dispute"},"highlight":{"complaint_what_happened":["Sectio n 392.101 of the Texas Finance Code prohibits a <em>third-party</em> debt collector or credit bureau from engaging in debt <em>collection</em> i n Texas unless the <em>third-party</em> debt collector or credit bureau has obtained  a surety bond  and filed a <em>copy</em> of the bond with the Office of the Secretary of State.     ERC opened a <em>collections</em> account on  XXXX / XXXX / 2017 ."],"product":["Debt <em>collection</em>"]},"sort":[15.137437,"2499841"]},{"_index":"complaint-public-v1","_id":"9865015","_score":14.914169,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"Section 392.101 of the Texas Finance Code prohibits a third-party debt collector or credit bureau from engaging in debt collection in Texas unless the third-party debt collector or credit bureau has obtained a surety bond and filed a copy of the bond with the Office of the Secretary of State. XXXX XXXX XXXX is not licensed to engage in debt collecting activities in the state of Texas.","date_sent_to_company":"2024-08-20T10:42:57.000Z","issue":"Improper use of your report","sub_product":"Credit reporting","zip_code":"77066","tags":null,"has_narrative":true,"complaint_id":"9865015","timely":"Yes","company_response":"Closed with non-monetary relief","submitted_via":"Web","company":"EQUIFAX, INC.","date_received":"2024-08-20T10:36:54.000Z","state":"TX","company_public_response":null,"sub_issue":"Reporting company used your report improperly"},"highlight":{"complaint_what_happened":["Section 392.101 of the Texas Finance Code prohibits a <em>third-party</em> debt collector or credit bureau from engaging in debt <em>collection</em> in Texas unless the <em>third-party</em> debt collector or credit bureau has obtained a surety bond and filed a <em>copy</em> of the bond with the Office of the Secretary of State. XXXX XXXX XXXX is not licensed to engage in debt collecting activities in the state of Texas."]},"sort":[14.914169,"9865015"]},{"_index":"complaint-public-v1","_id":"19635741","_score":14.893736,"_source":{"product":"Debt collection","complaint_what_happened":"I am submitting this complaint regarding unlawful billing and collection activity related to an account allegedly associated with XXXX. \n\nI originally entered into a service agreement with XXXX XXXX, not XXXX. My contractual agreement with XXXX concluded upon fulfillment of its terms. I never executed any new contract or service agreement with XXXX XXXX XXXX acquisition of XXXX. Despite this, XXXX is attempting to impose cancellation fees and other charges that I do not owe and for which there is no valid contractual basis. \n\nI have repeatedly disputed the validity of this alleged debt directly with XXXX and have requested verification of the contractual authority supporting these charges. To date, no adequate validation has been provided. Instead, the account has been repeatedly transferred and sold to multiple third-party debt collectors. \n\nThis conduct raises serious concerns under the Fair Debt Collection Practices Act, 15 U.S.C. 1692 et seq., including but not limited to 1692e ( prohibiting false, deceptive, or misleading representations in connection with the collection of a debt ) and 1692f ( prohibiting unfair or unconscionable means to collect or attempt to collect a debt ). Additionally, continued reporting or furnishing of inaccurate information may implicate the Fair Credit Reporting Act, 15 U.S.C. 1681s-2, which requires furnishers of information to report accurately and to conduct a reasonable investigation upon notice of dispute. \n\nFurthermore, the continued attempt to collect on a debt that is disputed and unsupported by a valid contract may constitute unfair, deceptive, or abusive acts or practices under the Consumer Financial Protection Act of 2010, 12 U.S.C. 5531. \n\nXXXX repeated sale and reassignment of this disputed account, despite notice of ongoing dispute and absence of contractual liability, has caused financial harm, credit reporting damage, emotional distress, and unnecessary burden. \n\nI respectfully request that XXXX : 1. Provide full written validation of the alleged debt, including a copy of any contract bearing my signature that establishes liability to XXXX. \n2. Cease all collection activity related to this account unless and until proper validation is provided. \n3. Immediately instruct all third-party collection agencies to cease collection efforts. \n4. Correct and remove any inaccurate reporting furnished to consumer reporting agencies. \n\nI am seeking a full investigation into these practices and appropriate corrective action.","date_sent_to_company":"2026-02-19T22:09:02.000Z","issue":"Attempts to collect debt not owed","sub_product":"Telecommunications debt","zip_code":"89142","tags":"Servicemember","has_narrative":true,"complaint_id":"19635741","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"CL Holdings LLC","date_received":"2026-02-19T22:01:41.000Z","state":"NV","company_public_response":null,"sub_issue":"Debt is not yours"},"highlight":{"complaint_what_happened":["Provide full written validation of the alleged debt, including a <em>copy</em> of any contract bearing my signature that establishes liability to XXXX. \n2. Cease all <em>collection</em> activity related to this account unless and until proper validation is provided. \n3. Immediately instruct all <em>third-party</em> <em>collection</em> agencies to cease <em>collection</em> efforts. \n4. Correct and remove any inaccurate reporting furnished to consumer reporting agencies."],"product":["Debt <em>collection</em>"]},"sort":[14.893736,"19635741"]},{"_index":"complaint-public-v1","_id":"9868749","_score":14.891333,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"Section 392.101 of the Texas Finance Code prohibits a third-party debt collector or credit bureau from engaging in debt collection in Texas unless the third-party debt collector or credit bureau has obtained a surety bond and filed a copy of the bond with the Office of the Secretary of State. XXXX XXXX XXXX is not licensed to engage in debt collecting activities in the state of Texas.","date_sent_to_company":"2024-08-20T10:43:05.000Z","issue":"Improper use of your report","sub_product":"Credit reporting","zip_code":"77066","tags":null,"has_narrative":true,"complaint_id":"9868749","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"Experian Information Solutions Inc.","date_received":"2024-08-20T10:43:04.000Z","state":"TX","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Reporting company used your report improperly"},"highlight":{"complaint_what_happened":["Section 392.101 of the Texas Finance Code prohibits a <em>third-party</em> debt collector or credit bureau from engaging in debt <em>collection</em> in Texas unless the <em>third-party</em> debt collector or credit bureau has obtained a surety bond and filed a <em>copy</em> of the bond with the Office of the Secretary of State. XXXX XXXX XXXX is not licensed to engage in debt collecting activities in the state of Texas."]},"sort":[14.891333,"9868749"]},{"_index":"complaint-public-v1","_id":"3060024","_score":14.778826,"_source":{"product":"Credit reporting, credit repair services, or other personal consumer reports","complaint_what_happened":"This complaint is regarding XXXX XXXX XXXX claims I have a charged off, closed account in the amount of {$13000.00} that was apparently opened XX/XX/2018. I am writing to advise you that XXXX XXXX XXXX is in violation of TEXAS DEBT COLLECTION ACT, TEX. FIN. CODE 392.001 et seq. as well as the DECEPTIVE TRADE PRACTICES-CONSUMER PROTECTION ACT, SUBCHAPTER E. which prohibits a debt collector or credit bureau from engaging in debt collection in Texas unless the third-party debt collector or credit bureau has obtained a surety bond and filed a copy of the bond with the Office of the Secretary of State. After researching XXXX XXXX XXXX on the Texas Secretary of State debt collector website I have found that XXXX XXXX XXXX  is not bonded in the state of Texas. I am requesting XXXX XXXX XXXX immediately delete this entry with all credit reporting agencies they are reporting this entry to due to being in violation of TEXAS DEBT COLLECTION ACT, TEX. FIN. CODE 392.001 et seq. as well as the DECEPTIVE TRADE PRACTICES-CONSUMER PROTECTION ACT, SUBCHAPTER E.\n\nThe TEXAS DEBT COLLECTION ACT ( TDCA ) defines a debt collector as any person who directly or indirectly engages in debt collection and further applies to creditors attempting to collect their own debts. TEX. FIN. CODE 392.001 ( 3 ). Furthermore, Sec. 392.301 ( a ) ( 4 ) of the TEX. FIN. CODE prohibits threatening to sell or assign to another the obligation of the consumer and falsely representing that the result of the sale or assignment would be that the consumer would lose a defense to the consumer debt or would be subject to illegal collection attempts.","date_sent_to_company":"2018-11-02T18:17:16.000Z","issue":"Problem with a credit reporting company's investigation into an existing problem","sub_product":"Credit reporting","zip_code":"75126","tags":null,"has_narrative":true,"complaint_id":"3060024","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"Riverwalk Financial Corporation","date_received":"2018-10-29T23:54:18.000Z","state":"TX","company_public_response":null,"sub_issue":"Their investigation did not fix an error on your report"},"highlight":{"complaint_what_happened":["I am writing to advise you that XXXX XXXX XXXX is in violation of TEXAS DEBT <em>COLLECTION</em> ACT, TEX. FIN. CODE 392.001 et seq. as well as the <em>DECEPTIVE</em> TRADE PRACTICES-CONSUMER PROTECTION ACT, SUBCHAPTER E. which prohibits a debt collector or credit bureau from engaging in debt <em>collection</em> in Texas unless the <em>third-party</em> debt collector or credit bureau has obtained a surety bond and filed a <em>copy</em> of the bond with the Office of the Secretary of State."]},"sort":[14.778826,"3060024"]},{"_index":"complaint-public-v1","_id":"17258049","_score":14.778576,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"I am filing a complaint against a third-party debt collector for attempting to collect a debt without providing any legally required proof that : 1. I entered into any agreement to pay them or the original creditor ; 2. They have written consent or authorization to collect on the alleged debt ; 3. A valid and complete debt validation exists under the Fair Debt Collection Practices Act ( FDCPA ), 15 U.S.C. 1692g. The collector continues to pursue the alleged debt without providing proper documentation and is engaging in deceptive and misleading practices. The debt collector is asserting that I owe a debt but has failed to provide : A copy of any signed contract, application, or agreement showing I entered into a financial obligation. \nA chain of title or assignment establishing that they legally own or have the right to collect the debt. \nWritten consent from me authorizing them to contact me or report information to consumer reporting agencies. \nA complete validation of debt, including itemized accounting, proof of amount, and proof of original creditor ownership. \nDespite my requests, they continue to contact me and/or report this alleged debt to credit bureaus, which is a violation of : 15 U.S.C. 1692e false, deceptive, or misleading representations ; 15 U.S.C. 1692f unfair or unconscionable collection practices ; 15 U.S.C. 1692g ( b ) continuing collection without providing verification ; FCRA 15 U.S.C. 1681s-2 reporting information without reasonable accuracy.\n\nTheir actions have caused : Stress and confusion due to deceptive collection attempts ; Potential or actual negative impact on my credit history ; Unlawful attempts to collect without proof of a valid obligation.","date_sent_to_company":"2025-11-14T16:09:12.000Z","issue":"Improper use of your report","sub_product":"Credit reporting","zip_code":"19141","tags":null,"has_narrative":true,"complaint_id":"17258049","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"Absolute Resolutions Corp.","date_received":"2025-11-14T16:08:49.000Z","state":"PA","company_public_response":null,"sub_issue":"Reporting company used your report improperly"},"highlight":{"complaint_what_happened":["I am filing a complaint against a <em>third-party</em> debt collector for attempting to collect a debt without providing any legally required proof that : 1. I entered into any agreement to pay them or the original creditor ; 2. They have written consent or authorization to collect on the alleged debt ; 3. A valid and complete debt validation exists under the Fair Debt <em>Collection</em> Practices Act ( FDCPA ), 15 U.S.C. 1692g."]},"sort":[14.778576,"17258049"]},{"_index":"complaint-public-v1","_id":"1776025","_score":14.772057,"_source":{"product":"Debt collection","complaint_what_happened":"This collection agency has no surety bond in the state of Texas.They are illegally attempting to collect from me.They refused to take it off my credit report.Chapter 392, Finance Code, provides for both civil remedies and criminal penalties. Tex. Fin. Code 392.402-.404. A consumer may take private legal action against a third-party debt collector or credit bureau for a violation of Chapter 392. In addition, a consumer may file a complaint with the attorney general if the consumer feels that the third-party debt collector or credit bureau has violated Chapter 392 by engaging in a false, misleading, or deceptive act or practice. \n\nEngaging in debt collection without filing a bond with the secretary of state is a violation of Chapter 392 and may also be a criminal offense. Tex. Fin. Code 392.402. The attorney general or a district or county attorney may investigate an alleged violation of Chapter 392. If you notify the secretary of state, this office will notify the third-party debt collector or credit bureau of the bond filing requirement and, if necessary, refer the matter to the attorney general for investigation. Please report the names of any third-party debt collectors and credit bureaus that do not have bonds on file to : Registrations Unit Statutory Documents Section Office of the Secretary of State XXXX XXXX. XXXX XXXX XXXX, Texas XXXX ( XXXX ) XXXX I have filed a report.I hope you will take action.Thank you","date_sent_to_company":"2016-02-06T00:05:51.000Z","issue":"Improper contact or sharing of info","sub_product":"Other (i.e. phone, health club, etc.)","zip_code":"774XX","tags":null,"has_narrative":true,"complaint_id":"1776025","timely":"No","company_response":"Closed","submitted_via":"Web","company":"Southwest Credit Systems, L.P.","date_received":"2016-02-06T00:05:51.000Z","state":"TX","company_public_response":"Company disputes the facts presented in the complaint","sub_issue":"Talked to a third party about my debt"},"highlight":{"complaint_what_happened":["In addition, a consumer may file a complaint with the attorney general if the consumer feels that the <em>third-party</em> debt collector or credit bureau has violated Chapter 392 by engaging in a false, misleading, or <em>deceptive</em> act or practice. \n\nEngaging in debt <em>collection</em> without filing a bond with the secretary of state is a violation of Chapter 392 and may also be a criminal offense. Tex. Fin. Code 392.402."],"product":["Debt <em>collection</em>"],"sub_issue":["Talked to a <em>third</em> <em>party</em> about my debt"]},"sort":[14.772057,"1776025"]},{"_index":"complaint-public-v1","_id":"3060117","_score":14.769981,"_source":{"product":"Credit reporting, credit repair services, or other personal consumer reports","complaint_what_happened":"This complaint is regarding AFNI , Inc. claims I have a charged off, closed account in the amount of {$2300.00} that was apparently opened XX/XX/2018. I am writing to advise you that AFNI, Inc. is in violation of TEXAS DEBT COLLECTION ACT, TEX. FIN. CODE 392.001 et seq. as well as the DECEPTIVE TRADE PRACTICES-CONSUMER PROTECTION ACT, SUBCHAPTER E. which prohibits a debt collector or credit bureau from engaging in debt collection in Texas unless the third-party debt collector or credit bureau has obtained a surety bond and filed a copy of the bond with the Office of the Secretary of State. After researching AFNI, Inc. on the Texas Secretary of State debt collector website I have found that XXXX XXXX XXXX is not bonded in the state of Texas. I am requesting AFNI, Inc. immediately delete this entry with all credit reporting agencies they are reporting this entry to due to being in violation of TEXAS DEBT COLLECTION ACT, TEX. FIN. CODE 392.001 et seq. as well as the DECEPTIVE TRADE PRACTICES-CONSUMER PROTECTION ACT, SUBCHAPTER E. \nThe TEXAS DEBT COLLECTION ACT ( TDCA ) defines a debt collector as any person who directly or indirectly engages in debt collection and further applies to creditors attempting to collect their own debts. TEX. FIN. CODE 392.001 ( 3 ). Furthermore, Sec. 392.301 ( a ) ( 4 ) of the TEX. FIN. CODE prohibits threatening to sell or assign to another the obligation of the consumer and falsely representing that the result of the sale or assignment would be that the consumer would lose a defense to the consumer debt or would be subject to illegal collection attempts.","date_sent_to_company":"2018-11-01T21:21:20.000Z","issue":"Problem with a credit reporting company's investigation into an existing problem","sub_product":"Credit reporting","zip_code":"75126","tags":null,"has_narrative":true,"complaint_id":"3060117","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"AFNI INC.","date_received":"2018-10-30T01:58:53.000Z","state":"TX","company_public_response":null,"sub_issue":"Their investigation did not fix an error on your report"},"highlight":{"complaint_what_happened":["I am writing to advise you that AFNI, Inc. is in violation of TEXAS DEBT <em>COLLECTION</em> ACT, TEX. FIN. CODE 392.001 et seq. as well as the <em>DECEPTIVE</em> TRADE PRACTICES-CONSUMER PROTECTION ACT, SUBCHAPTER E. which prohibits a debt collector or credit bureau from engaging in debt <em>collection</em> in Texas unless the <em>third-party</em> debt collector or credit bureau has obtained a surety bond and filed a <em>copy</em> of the bond with the Office of the Secretary of State."]},"sort":[14.769981,"3060117"]},{"_index":"complaint-public-v1","_id":"3060107","_score":14.744649,"_source":{"product":"Credit reporting, credit repair services, or other personal consumer reports","complaint_what_happened":"This complaint is regarding Global Payment Check claims I have a charged off, closed account in the amount of {$120.00} that was apparently opened XX/XX/2013. I am writing to advise you that Global Payments Check is in violation of TEXAS DEBT COLLECTION ACT, TEX.  FIN. CODE 392.001 et seq. as well as the DECEPTIVE TRADE PRACTICES-CONSUMER PROTECTION ACT, SUBCHAPTER E. which  prohibits a debt collector or credit bureau from engaging in debt collection in Texas unless the third-party debt collector or credit bureau has obtained a surety bond and filed a copy of the bond with the Office of the Secretary of State. After researching Global Payment Check on the Texas Secretary of State debt collector website I have found that Global Payment Check is not bonded in the state of Texas. I am requesting Global Payment Check immediately delete this entry with all credit reporting agencies they are reporting this entry to due to being in violation of TEXAS DEBT COLLECTION ACT, TEX. FIN. CODE 392.001 et seq. as well as the DECEPTIVE TRADE PRACTICES-CONSUMER PROTECTION ACT, SUBCHAPTER E. \nThe TEXAS DEBT COLLECTION ACT ( TDCA ) defines a debt collector as any person who directly or indirectly engages in debt collection and further applies to creditors attempting to collect their own debts. TEX. FIN. CODE 392.001 ( 3 ). Furthermore, Sec. 392.301 ( a ) ( 4 ) of the TEX. FIN.  CODE prohibits threatening to sell or assign to another the obligation of the consumer and falsely representing that the result of the sale or assignment would be that the consumer would lose a defense to the consumer debt or would be subject to illegal collection attempts.","date_sent_to_company":"2018-10-30T05:43:54.000Z","issue":"Problem with a credit reporting company's investigation into an existing problem","sub_product":"Credit reporting","zip_code":"75126","tags":null,"has_narrative":true,"complaint_id":"3060107","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"Global Payments Check Services, Inc.","date_received":"2018-10-30T01:40:15.000Z","state":"TX","company_public_response":"Company disputes the facts presented in the complaint","sub_issue":"Their investigation did not fix an error on your report"},"highlight":{"complaint_what_happened":["I am writing to advise you that Global Payments Check is in violation of TEXAS DEBT <em>COLLECTION</em> ACT, TEX.  FIN. CODE 392.001 et seq. as well as the <em>DECEPTIVE</em> TRADE PRACTICES-CONSUMER PROTECTION ACT, SUBCHAPTER E. which  prohibits a debt collector or credit bureau from engaging in debt <em>collection</em> in Texas unless the <em>third-party</em> debt collector or credit bureau has obtained a surety bond and filed a <em>copy</em> of the bond with the Office of the Secretary of State."]},"sort":[14.744649,"3060107"]},{"_index":"complaint-public-v1","_id":"3256048","_score":14.688274,"_source":{"product":"Credit reporting, credit repair services, or other personal consumer reports","complaint_what_happened":"Section 392.101 of the Texas Finance Code prohibits a third-party debt collector or credit bureau from engaging in debt collection in Texas unless the third-party debt collector or credit bureau has obtained a surety bond and filed a copy of the bond with the Office of the Secretary of State. Experian continues to allow this unregistered debt collector unlawfully report unverified information. I have submitted several disputes.","date_sent_to_company":"2019-05-29T06:16:19.000Z","issue":"Problem with a credit reporting company's investigation into an existing problem","sub_product":"Credit reporting","zip_code":"76227","tags":null,"has_narrative":true,"complaint_id":"3256048","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"Experian Information Solutions Inc.","date_received":"2019-05-29T02:11:21.000Z","state":"TX","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Their investigation did not fix an error on your report"},"highlight":{"complaint_what_happened":["Section 392.101 of the Texas Finance Code prohibits a <em>third-party</em> debt collector or credit bureau from engaging in debt <em>collection</em> in Texas unless the <em>third-party</em> debt collector or credit bureau has obtained a surety bond and filed a <em>copy</em> of the bond with the Office of the Secretary of State. Experian continues to allow this unregistered debt collector unlawfully report unverified information. I have submitted several disputes."]},"sort":[14.688274,"3256048"]},{"_index":"complaint-public-v1","_id":"13845826","_score":14.632553,"_source":{"product":"Debt collection","complaint_what_happened":"I already have an active complaint filed with the CFPB against Triton Recovery Group regarding their conduct related to an XXXX dispute. \n\nSince filing that complaint, Triton Recoverys behavior has further escalated : 1. After receiving my cease and desist letter, they made three additional phone calls to me. In one of those calls, their agent stated that they are not subject to cease and desist and that they will continue contacting me until they collect. \n2. They sent an email impersonating XXXX, using XXXX branding in a deceptive attempt to suggest that XXXX is involved with this debt ( which is false ). I am attaching a copy of that email to this follow-up complaint. \n3. They have now sent two collection letters to a nonprofit organization where I volunteer ( unpaid ) and which has no business relationship to this matter whatsoever. I am also attaching those two letters to this complaint. \n\nThese are clear violations of the FDCPA, including : Continuing contact after a cease and desist Third-party contact harassment Deceptive practices ( impersonating XXXX ) I am submitting this as a follow-up complaint to supplement my existing CFPB case, because these new actions by Triton Recovery have occurred since the filing of my initial complaint.","date_sent_to_company":"2025-06-03T00:05:18.000Z","issue":"Threatened to contact someone or share information improperly","sub_product":"Payday loan debt","zip_code":"91316","tags":null,"has_narrative":true,"complaint_id":"13845826","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"Triton Recovery Group","date_received":"2025-06-02T23:52:12.000Z","state":"CA","company_public_response":null,"sub_issue":"Contacted your employer"},"highlight":{"complaint_what_happened":["These are clear violations of the FDCPA, including : Continuing 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