{"took":96,"timed_out":false,"_shards":{"total":5,"successful":5,"skipped":0,"failed":0},"hits":{"total":{"value":56,"relation":"eq"},"max_score":null,"hits":[{"_index":"complaint-public-v1","_id":"8456104","_score":30.88426,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"On XX/XX/XXXX, Loancare experienced a cyber attack, compromising personal information of over XXXX XXXX individuals. A week later, I received Dark Web Monitoring alerts from my credit card company, revealing that my name, email address, home address, and phone numbers were exposed on the dark web. Subsequently, I faced harassing messages, with individuals attempting to extort me. \n\nOn XX/XX/XXXX, I received a letter confirming that my personal information, including my social, was compromised in the data breach, explaining its appearance on the dark web. This situation was especially alarming as I have a newborn at home, and individuals claimed to possess my personal information, including my address. \n\nI promptly contacted Loancare 's Data Breach response line, expressing my concerns, and they assured me of forwarding the matter to the escalation team. Despite signing up for Loancare 's Credit monitoring services XXXX XXXX XXXX, its performance was subpar. I received two more Dark Web Monitoring alerts through my credit card company, neither of which reflected in Loancare 's service. A second contact with Loancare resulted in another escalation ticket, but after a week, I sought help from the XXXX XXXX XXXX.\n\nMy complaint to the XXXX XXXX XXXX went unanswered, and Loancare added a negative remark to my credit report, adversely affecting my credit score. Subsequent attempts to address the issue through customer support, leadership team contact, and even purchasing a secondary identity theft protection plan yielded no response from Loancare.","date_sent_to_company":"2024-03-01T23:06:56.000Z","issue":"Problem with a company's investigation into an existing problem","sub_product":"Credit reporting","zip_code":"07003","tags":null,"has_narrative":true,"complaint_id":"8456104","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"LoanCare, LLC","date_received":"2024-03-01T22:59:28.000Z","state":"NJ","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Their investigation did not fix an error on your report"},"highlight":{"complaint_what_happened":["I promptly contacted Loancare 's <em>Data</em> <em>Breach</em> response line, expressing my concerns, and they assured me of forwarding the matter to the escalation team. Despite signing up for Loancare 's Credit <em>monitoring</em> services XXXX XXXX XXXX, its performance was subpar. I received two more <em>Dark</em> Web <em>Monitoring</em> <em>alerts</em> through my credit card company, neither of which reflected in Loancare 's service."]},"sort":[30.88426,"8456104"]},{"_index":"complaint-public-v1","_id":"11844016","_score":25.474707,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"Over the past 7 years or more, from XXXX. I have experienced unauthorized access to my personal information due to data breaches at XXXX, XXXX, XXXX, XXXX, XXXX XXXX XXXX XXXX XXXX and the dark web. The XXXX data breach, which occurred in XXXX, XXXX XXXX, XXXX XXXX, XXXX XXXX, XXXX XXXX, XXXX  XXXX XXXX and XXXX XXXX XXXX, have exposed sensitive personal information of millions of individuals, including myself. These breaches have left me vulnerable to various forms of identity theft, as my personal data was compromised without my consent or knowledge. These incidents have further exacerbated my concerns regarding the security of my personal information, leaving it exposed to even more of my sensitive data to potential misuse by malicious actors. As a result of these breaches, I have experienced significant financial and emotional distress. I have taken numerous steps to mitigate the damage, including validation, disputes and placing fraud alerts on my credit reports, monitoring my accounts closely for suspicious activity, and working with financial institutions to secure my accounts. However, despite my efforts to safeguard my identity, I remain deeply concerned about the long-term consequences of these breaches on my financial stability and personal well-being. Please see my attached FTC Identity Theft Reports.","date_sent_to_company":"2025-01-30T06:23:46.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"21215","tags":null,"has_narrative":true,"complaint_id":"11844016","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"Bread Financial Holdings, Inc.","date_received":"2025-01-30T06:23:44.000Z","state":"MD","company_public_response":null,"sub_issue":"Information belongs to someone else"},"highlight":{"complaint_what_happened":["I have experienced unauthorized access to my personal information due to <em>data</em> <em>breaches</em> at XXXX, XXXX, XXXX, XXXX, XXXX XXXX XXXX XXXX XXXX and the <em>dark</em> web. The XXXX <em>data</em> <em>breach</em>, which occurred in XXXX, XXXX XXXX, XXXX XXXX, XXXX XXXX, XXXX XXXX, XXXX  XXXX XXXX and XXXX XXXX XXXX, have exposed sensitive personal information of millions of individuals, including myself."]},"sort":[25.474707,"11844016"]},{"_index":"complaint-public-v1","_id":"10096569","_score":25.387493,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"The questions answered in this complaint do not directly reflect my specific problem. I recently received and alert from a separate credit monitoring service that my social security number was available on the dark web. I responded by accessing all three major credit reporting agencies ( XXXX, XXXX and Equifax ). I confirmed that all three accounts have credit freezes. I also turned on a fraud alert. I checked each service to make sure there some sort of multifactor authentication when logging into each account. Both XXXX and XXXX offer this. To my shock, Equifax ( a major credit reporting agency ) does not offer any type of multifactor authentication to protect my account. In XXXX  they had a major breach and seven years later my data is still not properly protected. Ironically it appears they offer XXXX XXXX  to other companies. If this isn't negligence then I don't properly understand the meaning of the word.","date_sent_to_company":"2024-09-12T19:33:16.000Z","issue":"Credit monitoring or identity theft protection services","sub_product":"Credit reporting","zip_code":"115XX","tags":null,"has_narrative":true,"complaint_id":"10096569","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"EQUIFAX, INC.","date_received":"2024-09-12T19:14:08.000Z","state":"NY","company_public_response":null,"sub_issue":"Problem with product or service terms changing"},"highlight":{"complaint_what_happened":["I recently received and <em>alert</em> from a separate credit <em>monitoring</em> service that my social security number was available on the <em>dark</em> web. I responded by accessing all three major credit reporting agencies ( XXXX, XXXX and Equifax ). I confirmed that all three accounts have credit freezes. I also turned on a fraud <em>alert</em>. I checked each service to make sure there some sort of multifactor authentication when logging into each account. Both XXXX and XXXX offer this."],"issue":["Credit <em>monitoring</em> or identity theft protection services"]},"sort":[25.387493,"10096569"]},{"_index":"complaint-public-v1","_id":"11844013","_score":25.225817,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"Over the past 7 years or more, from XXXX. I have experienced unauthorized access to my personal information due to data breaches at XXXX, XXXX, XXXX, XXXX, XXXX XXXX XXXX XXXX XXXX and the dark web. The XXXX XXXX breach, which occurred in XXXX, XXXX XXXX, XXXX XXXX, XXXX XXXX, XXXX XXXX, Capital XXXX XXXX and XXXX XXXX XXXX, have exposed sensitive personal information of millions of individuals, including myself. These breaches have left me vulnerable to various forms of identity theft, as my personal data was compromised without my consent or knowledge. These incidents have further exacerbated my concerns regarding the security of my personal information, leaving it exposed to even more of my sensitive data to potential misuse by malicious actors. As a result of these breaches, I have experienced significant financial and emotional distress. I have taken numerous steps to mitigate the damage, including validation, disputes and placing fraud alerts on my credit reports, monitoring my accounts closely for suspicious activity, and working with financial institutions to secure my accounts. However, despite my efforts to safeguard my identity, I remain deeply concerned about the long-term consequences of these breaches on my financial stability and personal well-being. Please see my attached FTC Identity Theft Reports.","date_sent_to_company":"2025-01-30T06:23:47.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"21215","tags":null,"has_narrative":true,"complaint_id":"11844013","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"OneMain Finance Corporation","date_received":"2025-01-30T06:23:44.000Z","state":"MD","company_public_response":null,"sub_issue":"Information belongs to someone else"},"highlight":{"complaint_what_happened":["I have experienced unauthorized access to my personal information due to <em>data</em> <em>breaches</em> at XXXX, XXXX, XXXX, XXXX, XXXX XXXX XXXX XXXX XXXX and the <em>dark</em> web. The XXXX XXXX <em>breach</em>, which occurred in XXXX, XXXX XXXX, XXXX XXXX, XXXX XXXX, XXXX XXXX, Capital XXXX XXXX and XXXX XXXX XXXX, have exposed sensitive personal information of millions of individuals, including myself."]},"sort":[25.225817,"11844013"]},{"_index":"complaint-public-v1","_id":"11837273","_score":25.225817,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"Over the past 7 years or more, from XXXX. I have experienced unauthorized access to my personal information due to data breaches at XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX and the dark web. The XXXX XXXX  breach, which occurred in XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, have exposed sensitive personal information of millions of individuals, including myself. These breaches have left me vulnerable to various forms of identity theft, as my personal data was compromised without my consent or knowledge. These incidents have further exacerbated my concerns regarding the security of my personal information, leaving it exposed to even more of my sensitive data to potential misuse by malicious actors. As a result of these breaches, I have experienced significant financial and emotional distress. I have taken numerous steps to mitigate the damage, including validation, disputes and placing fraud alerts on my credit reports, monitoring my accounts closely for suspicious activity, and working with financial institutions to secure my accounts. However, despite my efforts to safeguard my identity, I remain deeply concerned about the long-term consequences of these breaches on my financial stability and personal well-being. Please see my attached FTC Identity Theft Reports.","date_sent_to_company":"2025-01-30T06:23:39.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"21215","tags":null,"has_narrative":true,"complaint_id":"11837273","timely":"Yes","company_response":"Closed with non-monetary relief","submitted_via":"Web","company":"SANTANDER HOLDINGS USA, INC.","date_received":"2025-01-30T05:45:05.000Z","state":"MD","company_public_response":null,"sub_issue":"Information belongs to someone else"},"highlight":{"complaint_what_happened":["I have experienced unauthorized access to my personal information due to <em>data</em> <em>breaches</em> at XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX and the <em>dark</em> web. The XXXX XXXX  <em>breach</em>, which occurred in XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, have exposed sensitive personal information of millions of individuals, including myself."]},"sort":[25.225817,"11837273"]},{"_index":"complaint-public-v1","_id":"11862956","_score":24.781519,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"I have found myself in as a victim of identity theft, which have left erroneous accounts and information on my Consumer Credit Report. Over the past 7 years or more, from XXXX. I have experienced unauthorized access to my personal information due to data breaches at XXXX, XXXX, XXXX, XXXX, XXXX XXXX XXXX XXXX XXXX and the dark web. The XXXX data breach, which occurred in XXXX, XXXX XXXX, XXXX XXXX, XXXX XXXX, XXXX XXXX, XXXX  XXXX XXXX and XXXX XXXX XXXX, have exposed sensitive personal information of millions of individuals, including myself. These breaches have left me vulnerable to various forms of identity theft, as my personal data was compromised without my consent or knowledge. These incidents have further exacerbated my concerns regarding the security of my personal information, leaving it exposed to even more of my sensitive data to potential misuse by malicious actors. As a result of these breaches, I have experienced significant financial and emotional distress. I have taken numerous steps to mitigate the damage, including validation, disputes and placing fraud alerts on my credit reports, monitoring my accounts closely for suspicious activity, and working with financial institutions to secure my accounts. However, despite my efforts to safeguard my identity, I remain deeply concerned about the long-term consequences of these breaches on my financial stability and personal well-being","date_sent_to_company":"2025-01-30T07:01:31.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"21215","tags":null,"has_narrative":true,"complaint_id":"11862956","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"FAIR COLLECTIONS & OUTSOURCING, INC.","date_received":"2025-01-30T07:01:29.000Z","state":"MD","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Information belongs to someone else"},"highlight":{"complaint_what_happened":["I have experienced unauthorized access to my personal information due to <em>data</em> <em>breaches</em> at XXXX, XXXX, XXXX, XXXX, XXXX XXXX XXXX XXXX XXXX and the <em>dark</em> web. The XXXX <em>data</em> <em>breach</em>, which occurred in XXXX, XXXX XXXX, XXXX XXXX, XXXX XXXX, XXXX XXXX, XXXX  XXXX XXXX and XXXX XXXX XXXX, have exposed sensitive personal information of millions of individuals, including myself."]},"sort":[24.781519,"11862956"]},{"_index":"complaint-public-v1","_id":"11862958","_score":24.73929,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"I have found myself in as a victim of identity theft, which have left erroneous accounts and information on my Consumer Credit Report. Over the past 7 years or more, from XXXX. I have experienced unauthorized access to my personal information due to data breaches at XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX and the dark web. The XXXX data breach, which occurred in XXXX, XXXX XXXX, XXXX XXXX, XXXX XXXX, XXXX XXXXXXXX XXXX XXXX XXXX and XXXX XXXX XXXX, have exposed sensitive personal information of millions of individuals, including myself. These breaches have left me vulnerable to various forms of identity theft, as my personal data was compromised without my consent or knowledge. These incidents have further exacerbated my concerns regarding the security of my personal information, leaving it exposed to even more of my sensitive data to potential misuse by malicious actors. As a result of these breaches, I have experienced significant financial and emotional distress. I have taken numerous steps to mitigate the damage, including validation, disputes and placing fraud alerts on my credit reports, monitoring my accounts closely for suspicious activity, and working with financial institutions to secure my accounts. However, despite my efforts to safeguard my identity, I remain deeply concerned about the long-term consequences of these breaches on my financial stability and personal well-being","date_sent_to_company":"2025-01-30T07:01:31.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"21215","tags":null,"has_narrative":true,"complaint_id":"11862958","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"Resurgent Capital Services L.P.","date_received":"2025-01-30T07:01:29.000Z","state":"MD","company_public_response":null,"sub_issue":"Information belongs to someone else"},"highlight":{"complaint_what_happened":["I have experienced unauthorized access to my personal information due to <em>data</em> <em>breaches</em> at XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX and the <em>dark</em> web. The XXXX <em>data</em> <em>breach</em>, which occurred in XXXX, XXXX XXXX, XXXX XXXX, XXXX XXXX, XXXX XXXXXXXX XXXX XXXX XXXX and XXXX XXXX XXXX, have exposed sensitive personal information of millions of individuals, including myself."]},"sort":[24.73929,"11862958"]},{"_index":"complaint-public-v1","_id":"11849931","_score":24.4575,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"I have found myself in as a victim of identity theft, which have left erroneous accounts and information on my Consumer Credit Report. Over the past 7 years or more, from XXXX. I have experienced unauthorized access to my personal information due to data breaches at XXXX, XXXX, XXXX, XXXX, XXXX XXXX XXXX XXXX XXXX and the dark web. The XXXX XXXX breach, which occurred in XXXX, XXXX XXXX, XXXX XXXX, XXXX XXXX, XXXX XXXX, XXXX  XXXX XXXX and XXXX XXXX XXXX, have exposed sensitive personal information of millions of individuals, including myself. These breaches have left me vulnerable to various forms of identity theft, as my personal data was compromised without my consent or knowledge. These incidents have further exacerbated my concerns regarding the security of my personal information, leaving it exposed to even more of my sensitive data to potential misuse by malicious actors. As a result of these breaches, I have experienced significant financial and emotional distress. I have taken numerous steps to mitigate the damage, including validation, disputes and placing fraud alerts on my credit reports, monitoring my accounts closely for suspicious activity, and working with financial institutions to secure my accounts. However, despite my efforts to safeguard my identity, I remain deeply concerned about the long-term consequences of these breaches on my financial stability and personal well-being","date_sent_to_company":"2025-01-30T07:01:20.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"21215","tags":null,"has_narrative":true,"complaint_id":"11849931","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"CL Holdings LLC","date_received":"2025-01-30T06:26:29.000Z","state":"MD","company_public_response":null,"sub_issue":"Information belongs to someone else"},"highlight":{"complaint_what_happened":["I have experienced unauthorized access to my personal information due to <em>data</em> <em>breaches</em> at XXXX, XXXX, XXXX, XXXX, XXXX XXXX XXXX XXXX XXXX and the <em>dark</em> web. The XXXX XXXX <em>breach</em>, which occurred in XXXX, XXXX XXXX, XXXX XXXX, XXXX XXXX, XXXX XXXX, XXXX  XXXX XXXX and XXXX XXXX XXXX, have exposed sensitive personal information of millions of individuals, including myself."]},"sort":[24.4575,"11849931"]},{"_index":"complaint-public-v1","_id":"13882873","_score":24.01749,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"Experian Dispute ( 3rd Time ) : Report # XXXX - Investigation ID : XXXX ( XXXX XXXX ) My XXXX  Checking Account was setup to AUTO PAY all my XXXX creditors, including XXXX XXXX ( XXXX  ). \n\nMy SS # was found on the Dark Web via Data Breach ( XX/XX/year> See Below ). \n\nI called XXXX XXXX XXXX. on XX/XX/year> and was advised to change to New Checking ACC # -- -- and move all CASH immediately. DONE. \n\nHad to contact all XXXX creditors + SS and changed to New XXXX Check XXXX # -- --, XXXX  was last creditor. Before I knew it XXXX  had done an ACH Debit to XXXX  XXXX Check XXXX # -- -- ( CLOSED ). \n\nI was notified of late payment and immediately paid XXXX  balance from NEW Check XXXX # -- --. XXXX  jumped the gun and reported my 1 Late Payment to Experian. It was a Timing issue. Never late before to XXXX  due to AUTO PAY. \n\nRESULT. My Credit Score, normally XXXX, fell XXXX points to XXXX. THAT REALLY ANGERED ME, XXXX late payment potentially for 7 years. \n\nIve always had EXCEPTIONAL CREDIT and dont want to have to rebuild. \n\nCan CFPB get Experian to RESTORE my XXXX XXXX back to the XXXX? \n=============================================== Important : Your Social Security Number was found on the Dark Web XX/XX/year> at XXXX XXXX  Experian XXXX XXXX To : XXXX XXXX XXXX, Experian IdentityWorks detected a match to your Social Security Number.\n\nFound : Social Security Number Found on Dark Web Potentially Breached Site : nationalpublicdata.com Personal information exposed on the dark web does not necessarily mean your info has been used fraudulently. We recommend you take the following proactive steps to prevent any potential risk : Place a fraud alert on your credit file as soon as possible at Experian.com/fraud or by calling XXXX. \nPlace a freeze on your credit file at all three credit bureausExperian, XXXX  XXXX XXXX. \nReview your credit report from all three bureaus and report any activity you dont recognize. Request a copy of your latest credit reports by visiting XXXX. \nReview resources available at the Social Security Administration online by visiting SSA.Gov/Fraud. \nMonitor your credit card and bank accounts for suspicious transactions and notify the financial institution if you notice anything suspicious. \nNote : Large data breaches often lead to multiple alerts of exposed personal information, as information is exposed in a variety of combinations. \nLog in to view more details about the alert and additional recommended actions you can take. \nExperian IdentityWorks Customer Care","date_sent_to_company":"2025-06-04T23:04:28.000Z","issue":"Problem with a company's investigation into an existing problem","sub_product":"Credit reporting","zip_code":"92130","tags":"Older American","has_narrative":true,"complaint_id":"13882873","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"Experian Information Solutions Inc.","date_received":"2025-06-04T22:29:17.000Z","state":"CA","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Their investigation did not fix an error on your report"},"highlight":{"complaint_what_happened":["<em>Monitor</em> your credit card and bank accounts for suspicious transactions and notify the financial institution if you notice anything suspicious. \nNote : Large <em>data</em> <em>breaches</em> often lead to multiple <em>alerts</em> of exposed personal information, as information is exposed in a variety of combinations. \nLog in to view more details about the <em>alert</em> and additional recommended actions you can take. \nExperian IdentityWorks Customer Care"]},"sort":[24.01749,"13882873"]},{"_index":"complaint-public-v1","_id":"11510551","_score":23.980314,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"I haven't checked my credit in a long time because it was good. Then I got emails and alerts saying my information was in a data breach. I also subscribed to this credit monitoring for free with XXXX XXXX and it keeps saying my name was found on the dark web. So I finally checked all of my reports and I saw someone fraudulently tried to get phones in my name and had some inquiries that also were not mine. I reached out and disputed the accounts immediately with the bureaus and the companies on XX/XX/XXXX. I saw that the disputes came back as \" verified '' so I filed an Identity theft report with the FTC on XX/XX/XXXXXXXX \nWith XXXX, I am referring to the following : Collections : Acct name : SOUTHWEST CREDIT SYSTEMS Acct # : XXXX Original creditor : XXXX XXXX Balance : {$120.00} Inquiries : XXXX XXXX XXXX","date_sent_to_company":"2025-01-14T12:26:10.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"73003","tags":null,"has_narrative":true,"complaint_id":"11510551","timely":"Yes","company_response":"Closed with non-monetary relief","submitted_via":"Web","company":"Southwest Credit Systems, L.P.","date_received":"2025-01-14T12:26:08.000Z","state":"OK","company_public_response":null,"sub_issue":"Information belongs to someone else"},"highlight":{"complaint_what_happened":["Then I got emails and <em>alerts</em> saying my information was in a <em>data</em> <em>breach</em>. I also subscribed to this credit <em>monitoring</em> for free with XXXX XXXX and it keeps saying my name was found on the <em>dark</em> web. So I finally checked all of my reports and I saw someone fraudulently tried to get phones in my name and had some inquiries that also were not mine. I reached out and disputed the accounts immediately with the bureaus and the companies on XX/XX/XXXX."]},"sort":[23.980314,"11510551"]},{"_index":"complaint-public-v1","_id":"11530686","_score":23.884815,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"I haven't checked my credit in a long time because it was good. Then I got emails and alerts saying my information was in a data breach. I also subscribed to this credit monitoring for free with XXXX XXXX and it keeps saying my name was found on the dark web. So I finally checked all of my reports and I saw someone fraudulently tried to get phones in my name and had some inquiries that also were not mine. I reached out and disputed the accounts immediately with the bureaus and the companies on XX/XX/XXXX. I saw that the disputes came back as \" verified '' so I filed an Identity theft report with the FTC on XX/XX/XXXX. \nWith Equifax, I am referring to the following : XXXX  : Acct name : XXXX XXXX XXXX Acct # : XXXX Original creditor : XXXX XXXX Balance : {$120.00} Inquiries : XXXX XXXX XXXX","date_sent_to_company":"2025-01-14T12:25:59.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"73003","tags":null,"has_narrative":true,"complaint_id":"11530686","timely":"Yes","company_response":"Closed with non-monetary relief","submitted_via":"Web","company":"EQUIFAX, INC.","date_received":"2025-01-14T12:17:43.000Z","state":"OK","company_public_response":null,"sub_issue":"Information belongs to someone else"},"highlight":{"complaint_what_happened":["Then I got emails and <em>alerts</em> saying my information was in a <em>data</em> <em>breach</em>. I also subscribed to this credit <em>monitoring</em> for free with XXXX XXXX and it keeps saying my name was found on the <em>dark</em> web. So I finally checked all of my reports and I saw someone fraudulently tried to get phones in my name and had some inquiries that also were not mine. I reached out and disputed the accounts immediately with the bureaus and the companies on XX/XX/XXXX."]},"sort":[23.884815,"11530686"]},{"_index":"complaint-public-v1","_id":"8817878","_score":23.121521,"_source":{"product":"Debt collection","complaint_what_happened":"I have had ongoing problems with identity theft since XXXX. To date my information has been compromised in the XXXX data breach, XXXX data breach, and now the XXXX data breach. I also have an ex who opened credit cards in my name after I filed for divorce but the police never managed to file charges, he is incarcerated for unrelated charges at this time. My identity monitoring service ( paid for by XXXX ) and XXXX accounts regularly report that my information is on the Dark Web. I have to keep my credit files frozen and use a pin number to file my taxes. \n\nIn XXXX I was alerted somebody in Alaska  had opened up what appears to be a XXXX credit card in my name and maxed it out in XXXX. I have repeatedly disputed this with XXXX and the three credit bureaus in a timely manner. I can prove I am a lifelong California resident and I have never lived in Alaska. \n\nIn XXXX of this year I received an email from Resurgent/LVNV funding basically stating that I need to pay them for this fraudulent XXXX account. I responded via certified mail that its not my debt, its id theft, that I refused to enter in to any contract with them, and that I would not pay. I also told them not to contact me again. Last week I received a bill in the mail from their affiliate XXXX XXXX XXXX stating I needed to pay them for this XXXX  account. I sent the same letter via certified mail this week and the tracking number says it will arrive on XX/XX/XXXX. \n\nThis morning I received an alert that LVNV has reported a collections account to XXXX. I have disputed this with XXXX and filed a police report. I had previously filed a report on Identitytheft.gov.","date_sent_to_company":"2024-04-23T18:27:50.000Z","issue":"Attempts to collect debt not owed","sub_product":"Credit card debt","zip_code":"93703","tags":null,"has_narrative":true,"complaint_id":"8817878","timely":"Yes","company_response":"Closed with non-monetary relief","submitted_via":"Web","company":"Resurgent Capital Services L.P.","date_received":"2024-04-20T20:02:56.000Z","state":"CA","company_public_response":null,"sub_issue":"Debt was result of identity theft"},"highlight":{"complaint_what_happened":["To date my information has been compromised in the XXXX <em>data</em> <em>breach</em>, XXXX <em>data</em> <em>breach</em>, and now the XXXX <em>data</em> <em>breach</em>. I also have an ex who opened credit cards in my name after I filed for divorce but the police never managed to file charges, he is incarcerated for unrelated charges at this time. My identity <em>monitoring</em> service ( paid for by XXXX ) and XXXX accounts regularly report that my information is on the <em>Dark</em> Web."]},"sort":[23.121521,"8817878"]},{"_index":"complaint-public-v1","_id":"8701326","_score":23.104578,"_source":{"product":"Mortgage","complaint_what_happened":"Loan Depot Complaint RECEIVED NOTICE OF MY PERSONAL SENSITIVE INFORMATION NOT BEING PROPERLY SECURED BY LOAN DEPOT WHICH HAS LED TO A DEEPLY DISTURBING AMOUNT OF PROBLEMS INCLUDING, MY INFO FOUND ON DARK WEB, XXXX ACCOUNT HACKED AND OBSURD MESSAGES SENT TO FAMILY AND FRIENDS, ATTEMPTED UNAUTHORIZED CHARGES ON MY DEBIT CARD. FRAUD ALERTS FROM XXXX. XXXX XXXX, AND XXXX. EMAILS SHOWING UNAUTHORIZED USE OF MY ACCOUNT. IVE SPENT DAYS CONTACTING BACKS CHANGING ACCOUNT NUMBERS, ORDERING NEW CARDS, CREDIT FREEZE AND LOCKED, REPORT TO FEDERAL TRADE COMMISSION, DILIGENTLY CHECKING ALL MY ACCOUNTS FOR UNAUTHORIZED USE AND CHARGES. CONTACTING LAWYERS. ID LIKE TO KNOW HOW LOAN DEPOT WILL BE ACCOUNTABLE FOR THIS BREECH AND LEAK OF MY INFORMATION WHICH HAS CAUSED EXTREME XXXX DISTRESS AS WELL AS XXXX XXXXXXXX XXXX FOLLOWED BY EXTREME XXXX. \n\n\nKey Facts : I received a notice from Loan Depot indicating a data breach compromising my personal sensitive information had taken place.. \nThis breach has led to significant problems, including : My information appearing on the dark web. \n\nMy XXXX account being hacked and used to send inappropriate messages to contacts. \n\nUnauthorized attempted charges on my debit card.\n\nFraud alerts from XXXX, XXXX XXXX, and XXXX. \n\nEmails showing unauthorized use of my accounts. \n\nI have spent considerable time and effort addressing these issues, including : Contacting banks and changing account numbers. \n\nOrdering new cards. \n\nImplementing credit freezes and account locks. \n\nReporting the incident to the Federal Trade Commission. \n\nMonitoring accounts for further unauthorized activity. \n\nConsulting with lawyers. \n\nDesired Outcome : I am seeking to understand how Loan Depot will be held accountable for this breach and the resulting XXXX XXXX, XXXX, and XXXX XXXX I have experienced. \nI expect Loan Depot to offer a comprehensive solution to address this situation and restore my sense of security and to rectify this horrific incident. \nDocumentation : I have received a written notice from Loan Depot regarding the data breach dated XX/XX/2024 I have documented communication with relevant institutions regarding fraudulent activity. \n\nContact Information : Loan Depot Headquarters LoanDepot.com, LLC, XXXX XXXX XXXX XXXX, XXXX XXXX, California XXXX, United States.","date_sent_to_company":"2024-04-03T07:48:31.000Z","issue":"Improper use of your report","sub_product":"Conventional home mortgage","zip_code":"77355","tags":null,"has_narrative":true,"complaint_id":"8701326","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"LD Holdings Group, LLC","date_received":"2024-04-03T05:57:23.000Z","state":"TX","company_public_response":null,"sub_issue":"Credit inquiries on your report that you don't recognize"},"highlight":{"complaint_what_happened":["Key Facts : I received a notice from Loan Depot indicating a <em>data</em> <em>breach</em> compromising my personal sensitive information had taken place.. \nThis <em>breach</em> has led to significant problems, including : My information appearing on the <em>dark</em> web. \n\nMy XXXX account being hacked and used to send inappropriate messages to contacts. \n\nUnauthorized attempted charges on my debit card.\n\nFraud <em>alerts</em> from XXXX, XXXX XXXX, and XXXX. \n\nEmails showing unauthorized use of my accounts."]},"sort":[23.104578,"8701326"]},{"_index":"complaint-public-v1","_id":"7318495","_score":22.87321,"_source":{"product":"Credit card or prepaid card","complaint_what_happened":"I was approved for a College Student card in XX/XX/2023 with a {$500.00} credit limit. The application asked for household income and I listed it. I am in college & only receive financial aid, scholarships, & student loans. My mother takes care of me & claims me on her income tax. \n\nI signed up for a credit monitoring service with Discover & received an alert that my info was on the dark web, that I was involved in a data breach, & that someone was using my info ( name, SS #, & DOB ) in another state. Discover had me provide ALL types of information to verify my identity & households income! I did EVERYTHING asked, including uploading IRS forms, uploading my ID and Social Security card, my moms income tax return to show income and proof of identity, speaking to a live person, MULTIPLE times! Only to NEVER be able to use the card & then to get an alert that my account has been closed and my credit score has DECREASED!! \n\nOther than coming to verify IN PERSON, I dont understand what could not be verified as far as my identity! To be my 2nd credit card, this was very disappointing and EMBARRASSING ( when I kept getting a decline in XXXX )!","date_sent_to_company":"2023-07-29T00:56:15.000Z","issue":"Closing your account","sub_product":"General-purpose credit card or charge card","zip_code":"366XX","tags":null,"has_narrative":true,"complaint_id":"7318495","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"DISCOVER BANK","date_received":"2023-07-29T00:35:08.000Z","state":"AL","company_public_response":null,"sub_issue":"Company closed your account"},"highlight":{"complaint_what_happened":["I signed up for a credit <em>monitoring</em> service with Discover & received an <em>alert</em> that my info was on the <em>dark</em> web, that I was involved in a <em>data</em> <em>breach</em>, & that someone was using my info ( name, SS #, & DOB ) in another state. Discover had me provide ALL types of information to verify my identity & households income!"]},"sort":[22.87321,"7318495"]},{"_index":"complaint-public-v1","_id":"18401227","_score":22.659706,"_source":{"product":"Mortgage","complaint_what_happened":"I Have a XXXX data breach with a insurance fraud cyber liability claim for a data breach. My account was compromised with a dispute for XXXX XXXX it hack data breach. My account was compromised with liability claims for comprehensive insurance fraud. My account was inaccessible log in with compromised email credentials. I sent a ID restoration XXXX with my degree and compromised learning skills with high achievements. I sent the mentally ill schizophrenic sickness with the malpractice claim lawyer. We are now, with the council making a referral for emotional stressed out patient documents updated for bankruptcy petition and liability claims with my insurance provider. I sent a policy update to my class council litigation but my account was hacked and compromised with a malpractice referral account affidavit. Identity theft XXXX with my legal department. I asked to file a contract for appeal of the bankrupt fraud ID restoration for XXXXXXXX XXXX XXXXmended identitytheft.gov XXXX return. I have a policy update for suspended account ID restoration fraud alert of a data breach. I want to update the policy. In XX/XX/year>, XXXX XXXX experienced a significant data breach, compromising personal information ( names, emails, dates of birth, locations, service dates ) for roughly XXXX XXXX patients, accessed via an external storage location used for email formatting, though XXXX stated no clinical or financial data like SSNs or credit cards were taken, but some data on the dark web contradicted this. The breach led to lawsuits and concerns over third-party vendor security, prompting XXXX to XXXX credit monitoring, while advising patients to watch for phishing attempts. \nWhat Happened? \nType of XXXX : XXXX data included names, addresses, emails, phone numbers, dates of birth, service dates, locations, and next appointment dates. \nSource : The breach involved data stolen from an external storage location used for automated email messages, not XXXX 's main systems. \nScope : Approximately XXXX XXXX patients were affected. \nXXXX 's Stance : XXXX stated no clinical or payment data ( SSNs, credit card numbers, etc. ) was compromised, though hackers claimed to have health diagnoses. \nXXXX & XXXX : Lawsuits : Class-action lawsuits were filed against XXXX. \nPatient Advice : XXXX planned to contact affected patients and offer credit monitoring ; patients were advised to be wary of phishing emails, texts, and calls. \nInvestigation : The incident triggered investigations by law enforcement and cybersecurity experts.","date_sent_to_company":"2026-01-01T10:28:27.000Z","issue":"Applying for a mortgage or refinancing an existing mortgage","sub_product":"Reverse mortgage","zip_code":"287XX","tags":null,"has_narrative":true,"complaint_id":"18401227","timely":"No","company_response":"Untimely response","submitted_via":"Web","company":"Lanier Law Firm, LLC","date_received":"2026-01-01T10:03:19.000Z","state":"NC","company_public_response":null,"sub_issue":"Trying to communicate with the company to fix an issue with the application process"},"highlight":{"complaint_what_happened":["I have a policy update for suspended account ID restoration fraud <em>alert</em> of a <em>data</em> <em>breach</em>. I want to update the policy."]},"sort":[22.659706,"18401227"]},{"_index":"complaint-public-v1","_id":"3996276","_score":22.637173,"_source":{"product":"Credit reporting, credit repair services, or other personal consumer reports","complaint_what_happened":"I have been receiving notices of dark web activity from my XXXX  Credit Monitoring Application since XXXX of XXXX, notifying me of Personal Identifiable Information being circulated. I initially didn't act as I was refinancing my home and didn't notice the fraudulent entries. Shortly after, I saw a significant drop in my credit score and multiple entries ( inquiries ) on my report. My wife and I hired XXXX XXXX to repair and prepare our accounts for the refinance ; they removed some entries, leaving others to carry-over ; XXXX  refused to remove any inquiries. Around XXXX of XXXX, I started receiving new Dark Web activity notices and further data breaches that directly affected my wife and me. I started seeing new inquiries and disputed all of these inquiries online immediately. This run resulted in all three bureaus refusing to remove any inquiries. I then noticed two \" new bank account opened '' alerts for XXXX XXXX  and XXXX XXXX XXXX, I didn't open any new bank accounts, so I call XXXX XXXX  and XXXX XXXX XXXX to confirm. The banks confirmed that new accounts were opened in my name but provided no additional information. I called the Police non-emergency number for assistance, and an officer was dispatched to my home. He tried to gather more intel regarding identity theft, but the banks refused to provide additional information. After receiving no data from the banks and no help from the credit bureaus, I filed a report with the United States Postal Inspection Service, locked our XXXX  Reports, placed fraud alerts on all three bureaus, placed a freeze on XXXX, XXXX, and XXXX, and filed a report with the FDIC. Once we completed the preceding tasks, my wife and I drove down to the Police Station and filed a formal Police Report to document the fraud.","date_sent_to_company":"2020-12-08T09:30:33.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"34953","tags":null,"has_narrative":true,"complaint_id":"3996276","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"TRANSUNION INTERMEDIATE HOLDINGS, INC.","date_received":"2020-12-08T04:30:30.000Z","state":"FL","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Information belongs to someone else"},"highlight":{"complaint_what_happened":["Around XXXX of XXXX, I started receiving new <em>Dark</em> Web activity notices and further <em>data</em> <em>breaches</em> that directly affected my wife and me. I started seeing new inquiries and disputed all of these inquiries online immediately. This run resulted in all three bureaus refusing to remove any inquiries. I then noticed two \" new bank account opened '' <em>alerts</em> for XXXX XXXX  and XXXX XXXX XXXX, I didn't open any new bank accounts, so I call XXXX XXXX  and XXXX XXXX XXXX to confirm."]},"sort":[22.637173,"3996276"]},{"_index":"complaint-public-v1","_id":"3996235","_score":22.636843,"_source":{"product":"Credit reporting, credit repair services, or other personal consumer reports","complaint_what_happened":"I have been receiving notices of dark web activity from my Experian Credit Monitoring Application since XXXX of XXXX, notifying me of Personal Identifiable Information being circulated. I initially didn't act as I was refinancing my home and didn't notice the fraudulent entries. Shortly after, I saw a significant drop in my credit score and multiple entries ( inquiries ) on my report. My wife and I hired XXXX XXXX to repair and prepare our accounts for the refinance ; they removed some entries, leaving others to carry-over ; Experian refused to remove any inquiries. Around XXXX of XXXX, I started receiving new Dark Web activity notices and further data breaches that directly affected my wife and me. I started seeing new inquiries and disputed all of these inquiries online immediately. This run resulted in all three bureaus refusing to remove any inquiries. I then noticed two \" new bank account opened '' alerts for XXXX XXXX  and XXXX XXXX XXXX, I didn't open any new bank accounts, so I call XXXX XXXX  and XXXX XXXX XXXX to confirm. The banks confirmed that new accounts were opened in my name but provided no additional information. I called the Police non-emergency number for assistance, and an officer was dispatched to my home. He tried to gather more intel regarding identity theft, but the banks refused to provide additional information. After receiving no data from the banks and no help from the credit bureaus, I filed a report with the United States Postal Inspection Service, locked our XXXX  Reports, placed fraud alerts on all three bureaus, placed a freeze on XXXX, XXXX, and XXXX, and filed a report with the FDIC. Once we completed the preceding tasks, my wife and I drove down to the Police Station and filed a formal Police Report to document the fraud.","date_sent_to_company":"2020-12-08T09:30:33.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"34953","tags":null,"has_narrative":true,"complaint_id":"3996235","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"Experian Information Solutions Inc.","date_received":"2020-12-08T04:30:30.000Z","state":"FL","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Information belongs to someone else"},"highlight":{"complaint_what_happened":["Around XXXX of XXXX, I started receiving new <em>Dark</em> Web activity notices and further <em>data</em> <em>breaches</em> that directly affected my wife and me. I started seeing new inquiries and disputed all of these inquiries online immediately. This run resulted in all three bureaus refusing to remove any inquiries. I then noticed two \" new bank account opened '' <em>alerts</em> for XXXX XXXX  and XXXX XXXX XXXX, I didn't open any new bank accounts, so I call XXXX XXXX  and XXXX XXXX XXXX to confirm."]},"sort":[22.636843,"3996235"]},{"_index":"complaint-public-v1","_id":"5622096","_score":22.380482,"_source":{"product":"Credit reporting, credit repair services, or other personal consumer reports","complaint_what_happened":"I was notified that I was part of the XXXX data breach via a letter on consumer file I was also notified my information was appearing on the dark web. I signed up for credit monitoring tools.I was notified by my credit reporting tools that my credit report was released to Banks without my consent or application. I immediately called same day and reported that as fraud. Both organizations blamed the other for approximately one month from today as I continued to call back and attempt to get the inquiries removed from my credit report. The following month I received a letter from these inquiries below per a request to open a checking account which I did not request or apply. I notified these banks who immediately took action and helped me file a 7 year fraud alert on my credit report with these banks who also did same with the other to credit reporting agencies. HOWEVER, these banks sent me a link to do same with Chexsystems since this was a request for checking account in my name Please help me look into this matter I cant open a bank account","date_sent_to_company":"2022-06-01T04:38:26.000Z","issue":"Problem with a credit reporting company's investigation into an existing problem","sub_product":"Credit reporting","zip_code":"93446","tags":null,"has_narrative":true,"complaint_id":"5622096","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"Fidelity National Information Services, Inc. (FNIS)","date_received":"2022-06-01T04:31:24.000Z","state":"CA","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Investigation took more than 30 days"},"highlight":{"complaint_what_happened":["I was notified that I was part of the XXXX <em>data</em> <em>breach</em> via a letter on consumer file I was also notified my information was appearing on the <em>dark</em> web. I signed up for credit <em>monitoring</em> tools.I was notified by my credit reporting tools that my credit report was released to Banks without my consent or application. I immediately called same day and reported that as fraud."]},"sort":[22.380482,"5622096"]},{"_index":"complaint-public-v1","_id":"5620469","_score":22.291512,"_source":{"product":"Credit reporting, credit repair services, or other personal consumer reports","complaint_what_happened":"I was notified that I was part of the XXXX data breach via a letter on consumer file I was also notified my information was appearing on the dark web. I signed up for credit monitoring tools.I was notified by my credit reporting tools that my credit report was released to Banks without my consent or application. I immediately called same day and reported that as fraud. Both organizations blamed the other for approximately one month from today as I continued to call back andattempt to get the inquiries removed from my credit report. The following month I received a letter from these inquiries below per a request to open a checking account which I did not request or apply. I notified these banks who immediately took action and helped me file a 7 year fraud alert on my credit report with these banks who also did same with the other to credit reporting agencies. HOWEVER, these banks sent me a link to do same with XXXX since this was a request for checking account in my name Please help me look into this matter XXXX cant open a bank account","date_sent_to_company":"2022-06-01T03:06:56.000Z","issue":"Problem with a credit reporting company's investigation into an existing problem","sub_product":"Credit reporting","zip_code":"93446","tags":null,"has_narrative":true,"complaint_id":"5620469","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"Early Warning Services, LLC","date_received":"2022-06-01T03:06:52.000Z","state":"CA","company_public_response":null,"sub_issue":"Investigation took more than 30 days"},"highlight":{"complaint_what_happened":["I was notified that I was part of the XXXX <em>data</em> <em>breach</em> via a letter on consumer file I was also notified my information was appearing on the <em>dark</em> web. I signed up for credit <em>monitoring</em> tools.I was notified by my credit reporting tools that my credit report was released to Banks without my consent or application. I immediately called same day and reported that as fraud."]},"sort":[22.291512,"5620469"]},{"_index":"complaint-public-v1","_id":"18525851","_score":22.267687,"_source":{"product":"Mortgage","complaint_what_happened":"While there hasn't been a single massive \" Title Office '' breach in North Carolina recently, the XXXX system has faced incidents, including a XXXX breach involving improperly discarded physical documents with personal data ( names, DOB, SSNs, insurance info ) from a DMV office , and past issues with a vendor printing flawed licenses ; so, yes, physical offices and data handling have been involved in security concerns, requiring vigilance with your personal information, even for titles or renewals. \nKey Incidents & Concerns : XXXX Document Breach : A significant breach involved internal documents with personal data ( SSNs, DOBs, addresses ) found in regular trash at a DMV office, leading to notifications for affected residents.\n\nVendor-Related Flaws ( XXXX ) : A data flaw from the printing vendor XXXX resulted XXXX some incorrect driver 's licenses, prompting investigations and reprinting. \nData Selling : The XXXX legally sells some personal data ( like addresses, car info ) to companies under specific exceptions in the Driver 's Privacy Protection Act, a practice that raised concerns in XXXX. \nWhat to Do : Monitor Accounts : Keep an eye on financial and credit reports for suspicious activity. \nBe Cautious : Be mindful of what information you share, even at official offices. \nCheck for Alerts : Sign up for transaction alerts if possible. \nEven if a specific \" title office '' wasn't named in the largest breach, these events highlight risks, so treat all your interactions and documents with the DMV carefully. When a driver 's license number is exposed in a data breach, the primary concern is identity theft, which requires immediate steps to protect your personal and financial information. This is separate from the process of official license restoration after a suspension.\n\nIf Your Driver 's License Data is Breached If your driver 's license number or a scan of your license is compromised in a data breach, take the following steps to mitigate the risk of identity theft : Contact the DMV : Immediately report the breach to your state 's motor vehicle agency. They may flag your license number or suggest you apply for a duplicate or new license number to prevent misuse. You can find your local office using the USA.gov state motor vehicle services link.\n\nMonitor Credit Reports : Check your credit reports frequently for any unauthorized accounts or inquiries. You are entitled to a free copy annually from each of the three major bureaus at XXXX. \nPlace Fraud Alerts or Freezes : Fraud Alert : Request a fraud alert with XXXX of the XXXX major credit bureaus ( XXXX, XXXX, or XXXX  ). That bureau is required to notify the other two. This makes it harder for a thief to open new accounts in your name.\n\nCredit Freeze : Consider freezing your credit reports at all three major bureaus. This prevents new creditors from accessing your reports to open new lines of credit, which is an effective defense against identity theft. \nReport Identity Theft : File a report online at XXXX for a personalized recovery plan. This creates an official record that can be helpful when dealing with businesses or law enforcement.\n\nMonitor Financial Accounts : Contact your bank and other financial institutions to place fraud alerts on your accounts and request new account numbers, if necessary. Regularly review transactions for suspicious activity. \nDriver 's License Restoration License restoration is a separate legal process to regain your driving privileges after a suspension or revocation, often due to unpaid fines, fees, or other court issues. \nIdentify the Cause : Contact your local DMV office or check your online DMV account to determine the exact reason for the suspension.\n\nPay Fees : You will likely need to pay specific restoration and/or reinstatement fees to the DMV. In North Carolina, for example, fees can be paid via XXXX or in person at an XXXX office. \nAddress Court Issues : If the suspension is due to unpaid traffic tickets or failure to appear in court, you may need to work with the court system to resolve these issues. Programs and self-help resources are often available to help request relief from fines.\n\nFollow State Procedures : Once all requirements are met and fees paid, you can apply for a new license, which may involve additional testing ( vision, written, or road tests ) depending on how long your license was invalid. \nReverse Mortgages The term \" reverse mortgage '' is a financial product not directly related to driver 's license data breaches or license restoration. A reverse mortgage is a loan available to homeowners, usually 62 years of age or older, allowing them to convert part of their home 's equity into cash with no monthly mortgage payments required as long as they live in the home as their primary residence and meet other loan obligations. This topic does not intertwine with the other issues mentioned. Recently reported an XXXX XXXX data breach compromise with a stolen log in credentials. My account was in a reverse mortgage data breach bankruptcy cyber liability claim from settlement administrator. I have a account update with forfeiture of disclosures. My account was held for ransom with a ransomware attack on my firewalls insurance policy. I have a data breach inquiry dark web breach with my compromised account but the credit bureau information was stolen. I want to file a account liability claim for documented license theft of my business account.","date_sent_to_company":"2026-01-07T09:33:07.000Z","issue":"Closing on a mortgage","sub_product":"Reverse mortgage","zip_code":"287XX","tags":null,"has_narrative":true,"complaint_id":"18525851","timely":"No","company_response":"Untimely response","submitted_via":"Web","company":"Lanier Law Firm, LLC","date_received":"2026-01-07T08:59:03.000Z","state":"NC","company_public_response":null,"sub_issue":"Closing disclosure or other related disclosures"},"highlight":{"complaint_what_happened":["Recently reported an XXXX XXXX <em>data</em> <em>breach</em> compromise with a stolen log in credentials. My account was in a reverse mortgage <em>data</em> <em>breach</em> bankruptcy cyber liability claim from settlement administrator. I have a account update with forfeiture of disclosures. My account was held for ransom with a ransomware attack on my firewalls insurance policy. I have a <em>data</em> <em>breach</em> inquiry <em>dark</em> web <em>breach</em> with my compromised account but the credit bureau information was stolen."]},"sort":[22.267687,"18525851"]},{"_index":"complaint-public-v1","_id":"12010881","_score":21.762457,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"I recently discovered that my personal information, including my Social Security Number ( SSN ) and other sensitive details, were exposed due to a data breach at XXXX XXXX XXXX. This breach occurred when According to XXXX XXXX XXXX, a malicious actor gained access to their systems in XX/XX/XXXX and leaked sensitive data onto the dark web from XX/XX/XXXX to the summer of XXXX. This data contained the following details : Full names Social Security Numbers Mailing addresses Email addresses Phone numbers Risks of the exposed data The compromised data in this breach can be exploited for different cybercrimes and fraudulent actions. The following list shows possible risks associated with each category of exposed information : Full Names : Misuse of your identity for fraudulent activities, such as opening new accounts or making unauthorized purchases. \n\nSocial Security Numbers : High risk of identity theft, which can lead to fraudulently opened credit accounts, loans, and other financial activities. It's important to monitor your credit reports. You might want to consider placing a fraud alert or credit freeze on your social security number. \n\nAddresses : Access to your physical address increases the risk of identity theft and physical threats. These threats can include fraudulent change-of-address requests and potential home burglaries. \n\nPhone Numbers : There is a high likelihood of increased phishing attacks through text messages and phone calls, potentially resulting in unauthorized access to personal and financial information. This also increases the risk of unsolicited ( spam ) calls. \n\nEmail addresses : Increased risk of targeted phishing, account takeovers, unauthorized access, and a higher chance of spam emails. As a result, my XXXX and other personal identifiers were compromised and may have been accessed by unauthorized entities. Also There is a lawsuit due to XXXX XXXX given access to my information. This raises serious concerns about the security of my personal data and the potential for its misuse.","date_sent_to_company":"2025-02-10T23:21:29.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"73135","tags":null,"has_narrative":true,"complaint_id":"12010881","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"EQUIFAX, INC.","date_received":"2025-02-10T23:21:03.000Z","state":"OK","company_public_response":null,"sub_issue":"Information belongs to someone else"},"highlight":{"complaint_what_happened":["I recently discovered that my personal information, including my Social Security Number ( SSN ) and other sensitive details, were exposed due to a <em>data</em> <em>breach</em> at XXXX XXXX XXXX. This <em>breach</em> occurred when According to XXXX XXXX XXXX, a malicious actor gained access to their systems in XX/XX/XXXX and leaked sensitive <em>data</em> onto the <em>dark</em> web from XX/XX/XXXX to the summer of XXXX."]},"sort":[21.762457,"12010881"]},{"_index":"complaint-public-v1","_id":"12015887","_score":21.711258,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"I recently discovered that my personal information, including my Social Security Number ( SSN ) and other sensitive details, were exposed due to a data breach at XXXX XXXX XXXX. This breach occurred when According to XXXX XXXX XXXX, a malicious actor gained access to their systems in XX/XX/XXXX and leaked sensitive data onto the dark web from XX/XX/XXXX to the summer of XXXX. This data contained the following details : Full names Social Security Numbers Mailing addresses Email addresses Phone numbers Risks of the exposed data The compromised data in this breach can be exploited for different cybercrimes and fraudulent actions. The following list shows possible risks associated with each category of exposed information : Full Names : Misuse of your identity for fraudulent activities, such as opening new accounts or making unauthorized purchases. \n\nSocial Security Numbers : High risk of identity theft, which can lead to fraudulently opened credit accounts, loans, and other financial activities. It's important to monitor your credit reports. You might want to consider placing a fraud alert or credit freeze on your social security number. \n\nAddresses : Access to your physical address increases the risk of identity theft and physical threats. These threats can include fraudulent change-of-address requests and potential home burglaries. \n\nPhone Numbers : There is a high likelihood of increased phishing attacks through text messages and phone calls, potentially resulting in unauthorized access to personal and financial information. This also increases the risk of unsolicited ( spam ) calls. \n\nEmail addresses : Increased risk of targeted phishing, account takeovers, unauthorized access, and a higher chance of spam emails. As a result, my XXXX and other personal identifiers were compromised and may have been accessed by unauthorized entities. Also There is a lawsuit due to XXXX XXXX given access to my information. This raises serious concerns about the security of my personal data and the potential for its misuse.","date_sent_to_company":"2025-02-10T23:21:31.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"73135","tags":null,"has_narrative":true,"complaint_id":"12015887","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"TRANSUNION INTERMEDIATE HOLDINGS, INC.","date_received":"2025-02-10T23:00:57.000Z","state":"OK","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Information belongs to someone else"},"highlight":{"complaint_what_happened":["I recently discovered that my personal information, including my Social Security Number ( SSN ) and other sensitive details, were exposed due to a <em>data</em> <em>breach</em> at XXXX XXXX XXXX. This <em>breach</em> occurred when According to XXXX XXXX XXXX, a malicious actor gained access to their systems in XX/XX/XXXX and leaked sensitive <em>data</em> onto the <em>dark</em> web from XX/XX/XXXX to the summer of XXXX."]},"sort":[21.711258,"12015887"]},{"_index":"complaint-public-v1","_id":"12015699","_score":21.711258,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"I recently discovered that my personal information, including my Social Security Number ( SSN ) and other sensitive details, were exposed due to a data breach at XXXX XXXX XXXX. This breach occurred when According to XXXX XXXX XXXX, a malicious actor gained access to their systems in XX/XX/XXXX and leaked sensitive data onto the dark web from XX/XX/XXXX to the summer of XXXX. This data contained the following details : Full names Social Security Numbers Mailing addresses Email addresses Phone numbers Risks of the exposed data The compromised data in this breach can be exploited for different cybercrimes and fraudulent actions. The following list shows possible risks associated with each category of exposed information : Full Names : Misuse of your identity for fraudulent activities, such as opening new accounts or making unauthorized purchases. \n\nSocial Security Numbers : High risk of identity theft, which can lead to fraudulently opened credit accounts, loans, and other financial activities. It's important to monitor your credit reports. You might want to consider placing a fraud alert or credit freeze on your social security number. \n\nAddresses : Access to your physical address increases the risk of identity theft and physical threats. These threats can include fraudulent change-of-address requests and potential home burglaries. \n\nPhone Numbers : There is a high likelihood of increased phishing attacks through text messages and phone calls, potentially resulting in unauthorized access to personal and financial information. This also increases the risk of unsolicited ( spam ) calls. \n\nEmail addresses : Increased risk of targeted phishing, account takeovers, unauthorized access, and a higher chance of spam emails. As a result, my XXXX and other personal identifiers were compromised and may have been accessed by unauthorized entities. Also There is a lawsuit due to XXXX XXXX given access to my information. This raises serious concerns about the security of my personal data and the potential for its misuse.","date_sent_to_company":"2025-02-10T23:21:31.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"73135","tags":null,"has_narrative":true,"complaint_id":"12015699","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"Experian Information Solutions Inc.","date_received":"2025-02-10T23:21:03.000Z","state":"OK","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Information belongs to someone else"},"highlight":{"complaint_what_happened":["I recently discovered that my personal information, including my Social Security Number ( SSN ) and other sensitive details, were exposed due to a <em>data</em> <em>breach</em> at XXXX XXXX XXXX. This <em>breach</em> occurred when According to XXXX XXXX XXXX, a malicious actor gained access to their systems in XX/XX/XXXX and leaked sensitive <em>data</em> onto the <em>dark</em> web from XX/XX/XXXX to the summer of XXXX."]},"sort":[21.711258,"12015699"]},{"_index":"complaint-public-v1","_id":"17812827","_score":21.703186,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"I attempted to submit my identity theft dispute through the MyEquifax website using my FTC Identity Theft Report and supporting documentation. The website repeatedly logged me out while I was actively entering information and uploading documents. Each logout message claimed inactivity for 15 minutes, but I was actively typing and uploading every time it occurred. I was unable to complete the dispute due to these system issues and am submitting it through the CFPB instead. \n\nOver the years, my personal information has been exposed through multiple channels. I have lived with other adults in the past and went through a difficult divorce, so I can not identify exactly when the compromise began. My bank account was hacked previously, and identity monitoring alerts later showed my information appearing in smaller breaches on the dark web. Major breaches like XXXX XXXX and XXXX XXXX XXXX also confirmed exposure of my SSN, date of birth, email credentials, passwords, and other sensitive information. Because of these repeated incidents, it is clear that many of the items appearing on my Equifax file are due to identity misuse, not accounts I opened. \n\nThe accounts, inquiries, and personal data that are not mine are listed in my FTC Identity Theft Report and dispute letter. Continuing to report unverifiable information violates FCRA 605B, 1681e ( b ), and 1681i.","date_sent_to_company":"2025-12-07T19:22:14.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"36117","tags":null,"has_narrative":true,"complaint_id":"17812827","timely":"Yes","company_response":"Closed with non-monetary relief","submitted_via":"Web","company":"EQUIFAX, INC.","date_received":"2025-12-07T19:17:10.000Z","state":"AL","company_public_response":null,"sub_issue":"Information belongs to someone else"},"highlight":{"complaint_what_happened":["My bank account was hacked previously, and identity <em>monitoring</em> <em>alerts</em> later showed my information appearing in smaller <em>breaches</em> on the <em>dark</em> web. Major <em>breaches</em> like XXXX XXXX and XXXX XXXX XXXX also confirmed exposure of my SSN, date of birth, email credentials, passwords, and other sensitive information. Because of these repeated incidents, it is clear that many of the items appearing on my Equifax file are due to identity misuse, not accounts I opened."]},"sort":[21.703186,"17812827"]},{"_index":"complaint-public-v1","_id":"10123915","_score":21.62095,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"My personal information including an old address, current phone #, and my social security has been found on the dark web and sold to fraudsters due to a Data Breach with XXXX XXXX XXXX XXXX once in XXXX and again on XX/XX/XXXX. I now have another company XXXX XXXX XXXX that has had a security breach that includes all addresses I have lived at as well as my DOB and Social Security as of XX/XX/XXXX. I have credit monitoring and have been able to stop the XXXX accounts from being opened however on multiple attempts I have requested that inquiries be removed as well with no luck. My specific grievance is with Macy 's / CBNA ( requested inquiry be removed in XX/XX/XXXX ). and XXXX ( request inquiry be removed in XX/XX/XXXX ). I have also opened disputes with XXXX and XXXX XXXX and their response is that they need the creditor to remove the inquiry- they can't help me. Being a victim of fraud is very upsetting and frustrating because they all say they want to help you yet they do NOTHING. I have managed closing the accounts or stopping them from being opened myself. I have placed Security Alerts with all credit bureaus. I can not afford to hire a Credit company to help resolve this. I take pride in my credit standing and would appreciate accurate reporting from the creditors.","date_sent_to_company":"2024-09-14T17:16:18.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"92203","tags":null,"has_narrative":true,"complaint_id":"10123915","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"CITIBANK, N.A.","date_received":"2024-09-14T17:16:15.000Z","state":"CA","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Information belongs to someone else"},"highlight":{"complaint_what_happened":["My personal information including an old address, current phone #, and my social security has been found on the <em>dark</em> web and sold to fraudsters due to a <em>Data</em> <em>Breach</em> with XXXX XXXX XXXX XXXX once in XXXX and again on XX/XX/XXXX. I now have another company XXXX XXXX XXXX that has had a security <em>breach</em> that includes all addresses I have lived at as well as my DOB and Social Security as of XX/XX/XXXX."]},"sort":[21.62095,"10123915"]}]},"aggregations":{"has_narrative":{"meta":{},"doc_count":56,"has_narrative":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":1,"key_as_string":"true","doc_count":56}]}},"product":{"doc_count":56,"product":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Credit reporting or other personal consumer reports","doc_count":26,"sub_product.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Credit reporting","doc_count":26}]}},{"key":"Credit reporting, credit repair services, or other personal consumer reports","doc_count":19,"sub_product.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Credit reporting","doc_count":19}]}},{"key":"Debt collection","doc_count":4,"sub_product.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Credit card debt","doc_count":3},{"key":"Medical debt","doc_count":1}]}},{"key":"Mortgage","doc_count":4,"sub_product.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Reverse mortgage","doc_count":2},{"key":"Conventional home mortgage","doc_count":1},{"key":"FHA mortgage","doc_count":1}]}},{"key":"Checking or savings account","doc_count":1,"sub_product.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Checking account","doc_count":1}]}},{"key":"Credit card","doc_count":1,"sub_product.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"General-purpose credit card or charge card","doc_count":1}]}},{"key":"Credit card or prepaid card","doc_count":1,"sub_product.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"General-purpose credit card or charge card","doc_count":1}]}}]}},"issue":{"doc_count":56,"issue":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Incorrect information on your report","doc_count":24,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Information belongs to someone else","doc_count":23},{"key":"Account status incorrect","doc_count":1}]}},{"key":"Improper use of your report","doc_count":7,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Credit inquiries on your report that you don't recognize","doc_count":6},{"key":"Reporting company used your report improperly","doc_count":1}]}},{"key":"Problem with a credit reporting company's investigation into an existing problem","doc_count":6,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Investigation took more than 30 days","doc_count":4},{"key":"Their investigation did not fix an error on your report","doc_count":2}]}},{"key":"Problem with a company's investigation into an existing problem","doc_count":5,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Their investigation did not fix an error on your report","doc_count":5}]}},{"key":"Attempts to collect debt not owed","doc_count":3,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Debt was result of identity theft","doc_count":3}]}},{"key":"Closing on a mortgage","doc_count":2,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Closing disclosure or other related disclosures","doc_count":2}]}},{"key":"Credit monitoring or identity theft protection services","doc_count":2,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Problem with product or service terms changing","doc_count":2}]}},{"key":"Applying for a mortgage or refinancing an existing mortgage","doc_count":1,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Trying to communicate with the company to fix an issue with the application process","doc_count":1}]}},{"key":"Closing an account","doc_count":1,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Company closed your account","doc_count":1}]}},{"key":"Closing your account","doc_count":1,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Company closed your account","doc_count":1}]}},{"key":"Other features, terms, or problems","doc_count":1,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Privacy issues","doc_count":1}]}},{"key":"Problem with fraud alerts or security freezes","doc_count":1,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[]}},{"key":"Took or threatened to take negative or legal action","doc_count":1,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Threatened to sue you for very old debt","doc_count":1}]}},{"key":"Unable to get your credit report or credit score","doc_count":1,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Problem getting your free annual credit report","doc_count":1}]}}]}},"timely":{"doc_count":56,"timely":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Yes","doc_count":53},{"key":"No","doc_count":3}]}},"company_response":{"doc_count":56,"company_response":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Closed with explanation","doc_count":39},{"key":"Closed with non-monetary relief","doc_count":15},{"key":"Untimely response","doc_count":2}]}},"submitted_via":{"doc_count":56,"submitted_via":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Web","doc_count":56}]}},"company":{"doc_count":56,"company":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"EQUIFAX, INC.","doc_count":13},{"key":"Experian Information Solutions Inc.","doc_count":10},{"key":"TRANSUNION INTERMEDIATE HOLDINGS, INC.","doc_count":8},{"key":"Fidelity National Information Services, Inc. (FNIS)","doc_count":2},{"key":"Lanier Law Firm, LLC","doc_count":2},{"key":"Resurgent Capital Services L.P.","doc_count":2},{"key":"Bilt Technologies, Inc.","doc_count":1},{"key":"Bread Financial Holdings, Inc.","doc_count":1},{"key":"CBC Companies, Inc.","doc_count":1},{"key":"CITIBANK, N.A.","doc_count":1},{"key":"CL Holdings LLC","doc_count":1},{"key":"DISCOVER BANK","doc_count":1},{"key":"Early Warning Services, LLC","doc_count":1},{"key":"FAIR COLLECTIONS & OUTSOURCING, INC.","doc_count":1},{"key":"January Technologies, Inc","doc_count":1},{"key":"LD Holdings Group, LLC","doc_count":1},{"key":"LoanCare, LLC","doc_count":1},{"key":"MOHELA","doc_count":1},{"key":"Mr. Cooper Group Inc.","doc_count":1},{"key":"OneMain Finance Corporation","doc_count":1},{"key":"Rausch Sturm LLP","doc_count":1},{"key":"SANTANDER HOLDINGS USA, INC.","doc_count":1},{"key":"SYNCHRONY FINANCIAL","doc_count":1},{"key":"Southwest Credit Systems, L.P.","doc_count":1},{"key":"U.S. BANCORP","doc_count":1}]}},"state":{"doc_count":56,"state":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"CA","doc_count":8},{"key":"FL","doc_count":8},{"key":"MD","doc_count":6},{"key":"AL","doc_count":5},{"key":"CT","doc_count":5},{"key":"OK","doc_count":5},{"key":"TX","doc_count":5},{"key":"GA","doc_count":3},{"key":"IL","doc_count":2},{"key":"NC","doc_count":2},{"key":"NJ","doc_count":2},{"key":"HI","doc_count":1},{"key":"MO","doc_count":1},{"key":"NY","doc_count":1},{"key":"VA","doc_count":1},{"key":"WI","doc_count":1}]}},"company_public_response":{"doc_count":56,"company_public_response":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","doc_count":25},{"key":"Company believes it acted appropriately as authorized by contract or law","doc_count":1},{"key":"Company believes the complaint provided an opportunity to answer consumer's questions","doc_count":1},{"key":"Company can't verify or dispute the facts in the complaint","doc_count":1}]}},"tags":{"doc_count":56,"tags":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Servicemember","doc_count":7},{"key":"Older American","doc_count":2}]}}},"_meta":{"license":"CC0","last_updated":"2026-07-14T12:00:00-05:00","last_indexed":"2026-07-14T12:00:00-05:00","total_record_count":16441818,"is_data_stale":false,"has_data_issue":false,"break_points":{"2":[21.62095,"10123915"],"3":[12.01399,"7002220"]}}}