{"took":327,"timed_out":false,"_shards":{"total":5,"successful":5,"skipped":0,"failed":0},"hits":{"total":{"value":5270,"relation":"eq"},"max_score":null,"hits":[{"_index":"complaint-public-v1","_id":"12505766","_score":24.131172,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"Dear CFPB, I am writing to report a data breach involving my personal financial information, which was compromised due to security incidents at Equifax and TransUnion. \nInvolving the following XXXX. \" Unauthorized access to sensitive personal and financial information. '' XXXX. \" Security incident resulting in the compromise of confidential data. '' XXXX. \" Data security breach involving the disclosure of protected information. '' I appreciate your attention to detail in this matter","date_sent_to_company":"2025-03-16T18:11:28.000Z","issue":"Improper use of your report","sub_product":"Credit reporting","zip_code":"33511","tags":null,"has_narrative":true,"complaint_id":"12505766","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"Experian Information Solutions Inc.","date_received":"2025-03-16T18:11:05.000Z","state":"FL","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Reporting company used your report improperly"},"highlight":{"complaint_what_happened":["Dear CFPB, I am writing to report a <em>data</em> <em>breach</em> involving my <em>personal</em> <em>financial</em> information, which was <em>compromised</em> due to security incidents at Equifax and TransUnion. \nInvolving the following XXXX. \" Unauthorized access to sensitive <em>personal</em> and <em>financial</em> information. '' XXXX. \" Security incident resulting in the <em>compromise</em> of confidential <em>data</em>. '' XXXX. \" <em>Data</em> security <em>breach</em> involving the disclosure of protected information. '' I appreciate your attention to detail in this matter"],"product":["Credit reporting or other <em>personal</em> consumer reports"]},"sort":[24.131172,"12505766"]},{"_index":"complaint-public-v1","_id":"12505787","_score":24.10515,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"Dear CFPB, I am writing to report a data breach involving my personal financial information, which was compromised due to security incidents at Equifax and TransUnion. \nInvolving the following XXXX. \" Unauthorized access to sensitive personal and financial information. '' XXXX. \" Security incident resulting in the compromise of confidential data. '' XXXX. \" Data security breach involving the disclosure of protected information. '' I appreciate your attention to detail in this matter","date_sent_to_company":"2025-03-16T18:11:28.000Z","issue":"Improper use of your report","sub_product":"Credit reporting","zip_code":"33511","tags":null,"has_narrative":true,"complaint_id":"12505787","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"EQUIFAX, INC.","date_received":"2025-03-16T17:29:16.000Z","state":"FL","company_public_response":null,"sub_issue":"Reporting company used your report improperly"},"highlight":{"complaint_what_happened":["Dear CFPB, I am writing to report a <em>data</em> <em>breach</em> involving my <em>personal</em> <em>financial</em> information, which was <em>compromised</em> due to security incidents at Equifax and TransUnion. \nInvolving the following XXXX. \" Unauthorized access to sensitive <em>personal</em> and <em>financial</em> information. '' XXXX. \" Security incident resulting in the <em>compromise</em> of confidential <em>data</em>. '' XXXX. \" <em>Data</em> security <em>breach</em> involving the disclosure of protected information. '' I appreciate your attention to detail in this matter"],"product":["Credit reporting or other <em>personal</em> consumer reports"]},"sort":[24.10515,"12505787"]},{"_index":"complaint-public-v1","_id":"12505767","_score":24.10515,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"Dear CFPB, I am writing to report a data breach involving my personal financial information, which was compromised due to security incidents at Equifax and TransUnion. \nInvolving the following XXXX. \" Unauthorized access to sensitive personal and financial information. '' XXXX. \" Security incident resulting in the compromise of confidential data. '' XXXX. \" Data security breach involving the disclosure of protected information. '' I appreciate your attention to detail in this matter","date_sent_to_company":"2025-03-16T18:11:32.000Z","issue":"Improper use of your report","sub_product":"Credit reporting","zip_code":"33511","tags":null,"has_narrative":true,"complaint_id":"12505767","timely":"Yes","company_response":"Closed with non-monetary relief","submitted_via":"Web","company":"TRANSUNION INTERMEDIATE HOLDINGS, INC.","date_received":"2025-03-16T18:11:05.000Z","state":"FL","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Reporting company used your report improperly"},"highlight":{"complaint_what_happened":["Dear CFPB, I am writing to report a <em>data</em> <em>breach</em> involving my <em>personal</em> <em>financial</em> information, which was <em>compromised</em> due to security incidents at Equifax and TransUnion. \nInvolving the following XXXX. \" Unauthorized access to sensitive <em>personal</em> and <em>financial</em> information. '' XXXX. \" Security incident resulting in the <em>compromise</em> of confidential <em>data</em>. '' XXXX. \" <em>Data</em> security <em>breach</em> involving the disclosure of protected information. '' I appreciate your attention to detail in this matter"],"product":["Credit reporting or other <em>personal</em> consumer reports"]},"sort":[24.10515,"12505767"]},{"_index":"complaint-public-v1","_id":"12329331","_score":23.77148,"_source":{"product":"Student loan","complaint_what_happened":"My personal and financial information was compromised without my authorization. The Family Educational Rights and Privacy Act ( FERPA ) protects the confidentiality of student records.\n\nGiven the severity of this breach and the resulting compromise of my personal and financial information, I requested you immediately cancel and discharge my student loan debt in full.\n\nThis breach is a clear violation of FERPA And your responsibility to safeguard my information.\n\nSummary : My personal and financial data was compromised, violating FERPA. I request full cancellation of my student loan debt.","date_sent_to_company":"2025-03-19T13:00:32.000Z","issue":"Improper use of your report","sub_product":"Federal student loan servicing","zip_code":"27612","tags":null,"has_narrative":true,"complaint_id":"12329331","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"Maximus Federal Services, Inc.","date_received":"2025-03-05T17:59:37.000Z","state":"NC","company_public_response":null,"sub_issue":"Reporting company used your report improperly"},"highlight":{"complaint_what_happened":["Summary : My <em>personal</em> and <em>financial</em> <em>data</em> was <em>compromised</em>, violating FERPA. I request full cancellation of my student loan debt."]},"sort":[23.77148,"12329331"]},{"_index":"complaint-public-v1","_id":"13312988","_score":23.458529,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"Statement Regarding Identity Theft and Data Breach I am writing to formally report that my personal information was compromised as a result of the Equifax data breach that occurred in 2017. As a consequence of this breach, sensitive data including my name, Social Security number, date of birth, and other identifying details were exposed without my consent. Since then, I have experienced incidents of identity theft and unauthorized use of my personal information, which I believe are directly linked to the data compromised during this breach. \n\nI am requesting that this matter be taken seriously and treated with urgency, as the ongoing misuse of my information has caused significant stress and concern for the security of my financial and personal identity.","date_sent_to_company":"2025-05-02T21:34:01.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"435XX","tags":null,"has_narrative":true,"complaint_id":"13312988","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"TRANSUNION INTERMEDIATE HOLDINGS, INC.","date_received":"2025-05-02T20:33:46.000Z","state":"OH","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Information belongs to someone else"},"highlight":{"complaint_what_happened":["Statement Regarding Identity Theft and <em>Data</em> <em>Breach</em> I am writing to formally report that my <em>personal</em> information was <em>compromised</em> as a result of the Equifax <em>data</em> <em>breach</em> that occurred in 2017. As a consequence of this <em>breach</em>, sensitive <em>data</em> including my name, Social Security number, date of birth, and other identifying details were exposed without my consent."],"product":["Credit reporting or other <em>personal</em> consumer reports"]},"sort":[23.458529,"13312988"]},{"_index":"complaint-public-v1","_id":"12207463","_score":23.453539,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"UNAUTHORIZED ACCESS OR SHARING OF STUDENT RECORDS FAILURE TO PROVIDE ME WITH ACCESS TO MY OWN RECORDS DATA BREACHES INVOLOVING PROTECTED STUDENT INFORMATION MY PERSONAL AND FINANCIAL INFORMATION WAS COMPROMISED WITHOUT MY AUTHORIZATION. THE FAMILY EDUCATION RIGHTS AND PRIVACY ACT, FERPA, PROTECTS THE CONFIDENTIALITY OF STUDENT RECORDS. THIS DATA BREACH IS A CLEAR VILATION OF FERPA AND YOUR RESPONISBILITY TO SAFEGUARD MY INFORMATION. GIVEN THE SEVERITY OF THIS DATA BREACH AND RESULTING COMPROMISE TO MY PERSONAL AND FINANICAL INFORMATION, I REQUEST THAT YOU IMMEDIATELY CANCEL AND DISCHARGE MY STUDENT LOAN DEBT.","date_sent_to_company":"2025-03-06T14:23:02.000Z","issue":"Improper use of your report","sub_product":"Credit reporting","zip_code":"73034","tags":null,"has_narrative":true,"complaint_id":"12207463","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"Maximus Federal Services, Inc.","date_received":"2025-02-25T15:08:13.000Z","state":"OK","company_public_response":null,"sub_issue":"Reporting company used your report improperly"},"highlight":{"complaint_what_happened":["GIVEN THE SEVERITY OF THIS <em>DATA</em> <em>BREACH</em> AND RESULTING <em>COMPROMISE</em> TO MY <em>PERSONAL</em> AND FINANICAL INFORMATION, I REQUEST THAT YOU IMMEDIATELY CANCEL AND DISCHARGE MY STUDENT LOAN DEBT."],"product":["Credit reporting or other <em>personal</em> consumer reports"]},"sort":[23.453539,"12207463"]},{"_index":"complaint-public-v1","_id":"13295806","_score":23.438883,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"tatement Regarding Identity Theft and Data Breach I am writing to formally report that my personal information was compromised as a result of the Equifax data breach that occurred in 2017. As a consequence of this breach, sensitive data including my name, Social Security number, date of birth, and other identifying details were exposed without my consent. Since then, I have experienced incidents of identity theft and unauthorized use of my personal information, which I believe are directly linked to the data compromised during this breach. \n\nI am requesting that this matter be taken seriously and treated with urgency, as the ongoing misuse of my information has caused significant stress and concern for the security of my financial and personal identity.","date_sent_to_company":"2025-05-02T21:41:34.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"435XX","tags":null,"has_narrative":true,"complaint_id":"13295806","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"Experian Information Solutions Inc.","date_received":"2025-05-02T21:38:11.000Z","state":"OH","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Information belongs to someone else"},"highlight":{"complaint_what_happened":["tatement Regarding Identity Theft and <em>Data</em> <em>Breach</em> I am writing to formally report that my <em>personal</em> information was <em>compromised</em> as a result of the Equifax <em>data</em> <em>breach</em> that occurred in 2017. As a consequence of this <em>breach</em>, sensitive <em>data</em> including my name, Social Security number, date of birth, and other identifying details were exposed without my consent."],"product":["Credit reporting or other <em>personal</em> consumer reports"]},"sort":[23.438883,"13295806"]},{"_index":"complaint-public-v1","_id":"13294580","_score":23.438883,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"tatement Regarding Identity Theft and Data Breach I am writing to formally report that my personal information was compromised as a result of the Equifax data breach that occurred in XXXX. As a consequence of this breach, sensitive data including my name, Social Security number, date of birth, and other identifying details were exposed without my consent. Since then, I have experienced incidents of identity theft and unauthorized use of my personal information, which I believe are directly linked to the data compromised during this breach.\n\nI am requesting that this matter be taken seriously and treated with urgency, as the ongoing misuse of my information has caused significant stress and concern for the security of my financial and personal identity.","date_sent_to_company":"2025-05-02T21:38:14.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"435XX","tags":null,"has_narrative":true,"complaint_id":"13294580","timely":"Yes","company_response":"Closed with non-monetary relief","submitted_via":"Web","company":"EQUIFAX, INC.","date_received":"2025-05-02T21:34:51.000Z","state":"OH","company_public_response":null,"sub_issue":"Information belongs to someone else"},"highlight":{"complaint_what_happened":["tatement Regarding Identity Theft and <em>Data</em> <em>Breach</em> I am writing to formally report that my <em>personal</em> information was <em>compromised</em> as a result of the Equifax <em>data</em> <em>breach</em> that occurred in XXXX. As a consequence of this <em>breach</em>, sensitive <em>data</em> including my name, Social Security number, date of birth, and other identifying details were exposed without my consent."],"product":["Credit reporting or other <em>personal</em> consumer reports"]},"sort":[23.438883,"13294580"]},{"_index":"complaint-public-v1","_id":"12991346","_score":23.401619,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"My personal and financial informd was compromised without my authorization. The Family Educational Rights and Privacy Act ( FERPA ) protects the confidentiality of student records. Given the severity of this breach the resulting compromise of my XXXX personal and financial information, I requested you immediately cancel and discharge my student loan. This breach is a clear violation of FERPA and its your responsibility to secure my information. My personal and financial data v Replying to XXXX compromise, violation FERPA. Why does XXXX XXXX have access to my private information the government job is to protect me and not share anything with anyone.","date_sent_to_company":"2025-04-15T23:48:12.000Z","issue":"Improper use of your report","sub_product":"Credit reporting","zip_code":"06606","tags":null,"has_narrative":true,"complaint_id":"12991346","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"Nelnet, Inc.","date_received":"2025-04-15T23:35:33.000Z","state":"CT","company_public_response":null,"sub_issue":"Reporting company used your report improperly"},"highlight":{"complaint_what_happened":["My <em>personal</em> and <em>financial</em> <em>data</em> v Replying to XXXX <em>compromise</em>, violation FERPA. Why does XXXX XXXX have access to my private information the government job is to protect me and not share anything with anyone."],"product":["Credit reporting or other <em>personal</em> consumer reports"]},"sort":[23.401619,"12991346"]},{"_index":"complaint-public-v1","_id":"12991616","_score":23.348438,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"My personal and financial informd was compromised without my authorization. The Family Educational Rights and Privacy Act ( FERPA ) protects the confidentiality of student records. Given the severity of this breach the resulting compromise of my XXXX personal and financial information, I requested you immediately cancel and discharge my student loan. This breach is a clear violation of FERPA and its your responsibility to secure my information. My personal and financial data v Replying to XXXX compromise, violation FERPA. Why does XXXX XXXX have access to my private information the government job is to protect me and not share anything with anyone.","date_sent_to_company":"2025-04-15T23:48:12.000Z","issue":"Improper use of your report","sub_product":"Credit reporting","zip_code":"06606","tags":null,"has_narrative":true,"complaint_id":"12991616","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"Experian Information Solutions Inc.","date_received":"2025-04-15T23:47:49.000Z","state":"CT","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Reporting company used your report improperly"},"highlight":{"complaint_what_happened":["My <em>personal</em> and <em>financial</em> <em>data</em> v Replying to XXXX <em>compromise</em>, violation FERPA. Why does XXXX XXXX have access to my private information the government job is to protect me and not share anything with anyone."],"product":["Credit reporting or other <em>personal</em> consumer reports"]},"sort":[23.348438,"12991616"]},{"_index":"complaint-public-v1","_id":"10404299","_score":23.336935,"_source":{"product":"Money transfer, virtual currency, or money service","complaint_what_happened":"XXXXXXXX XXXX XXXX XXXX XXXX XXXXt had partnerships with Wise, XXXX, and XXXX, and during the period of XXXX to XXXX, personal data from XXXXXXXX XXXX may have been compromised. Heres a clearer breakdown of what youre describing : Key Points of the Situation : 1. Partnerships Involving XXXXXXXX XXXX : XXXXXXXX XXXX XXXX  XXXXXXXX XXXX XXXX had relationships with multiple financial entities, including Wise ( formerly TransferWise ), XXXX, and XXXX. \nDuring the time frame of XXXX to XXXX, these entities worked together in processing payments, managing accounts, and issuing cards ( such as XXXX and XXXX cards ). \n2. Data Breach Incident : During this partnership period, XXXX XXXX  XXXX XXXX ; XXXX experienced a breach of personal information related to accounts held with them. \nThe breach could have impacted accounts linked with Wise, XXXX, and XXXX, leading to the unauthorized use of personal and financial data. \n3. Impact on Your Account : You believe your personal information was compromised as part of this breach, contributing to fraudulent activity on the account linked to XXXXXXXX XXXX, which held a XXXX you never received. \nSince the account was flagged for fraud, youre stating that the responsibility for any debts or fees should not fall on you, but rather the institutions involved due to the mishandling of your data. \n\nClaim Summary : Liability for Unauthorized Activity : You are arguing that XXXXXXXX XXXX XXXX XXXX XXXX XXXX  and its partners ( Wise, XXXXXXXX XXXX ) are responsible for the breach that compromised your personal data and led to fraudulent activity on your account. \nData Breach Period : The breach is believed to have occurred between XXXX and XXXX, during the period when XXXXXXXX XXXX was actively partnering with Wise, XXXX, and XXXX  to process transactions and manage accounts. \nAccount Compromise : You believe your account was compromised due to this breach, and you should not be liable for any fraudulent debts or fees that resulted from it. \n\n\nQ : How has the product/service not met your expectations? \nA : I never use wise bank products or services. I signed up for the account through the XXXXXXXX XXXX account. \n\nQ : What's your desired outcome of this complaint A : XXXX XXXX XXXX XXXXXXXXXXXX XXXX XXXXt had partnerships with Wise, XXXX, and XXXX, and during the period of XXXX to XXXX, personal data from XXXX XXXX may have been compromised. Heres a clearer breakdown of what youre describing : Key Points of the Situation : 1. Partnerships Involving XXXX Bank : XXXXXXXX XXXX XXXX XXXX XXXX XXXXXXXX had relationships with multiple financial entities, including Wise ( formerly TransferWise ), XXXX, and XXXX. \nDuring the time frame of XXXX to XXXX, these entities worked together in processing payments, managing accounts, and issuing cards ( such as XXXX and XXXX cards ). \n2. Data Breach Incident : During this partnership period, XXXXXXXX XXXX XXXX XXXX ; XXXX experienced a breach of personal information related to accounts held with them. \nThe breach could have impacted accounts linked with Wise, XXXX, and XXXX, leading to the unauthorized use of personal and financial data. \n3. Impact on Your Account : You believe your personal information was compromised as part of this breach, contributing to fraudulent activity on the account linked to XXXX XXXX, which held a XXXX you never received. \nSince the account was flagged for fraud, youre stating that the responsibility for any debts or fees should not fall on you, but rather the institutions involved due to the mishandling of your data. \n\nClaim Summary : Liability for Unauthorized Activity : You are arguing that XXXXXXXX XXXX XXXX XXXX XXXX XXXXXXXX and its partners ( Wise, XXXXXXXX XXXX ) are responsible for the breach that compromised your personal data and led to fraudulent activity on your account. \nData Breach Period : The breach is believed to have occurred between XXXX and XXXX, during the period when XXXX XXXX was actively partnering with Wise, XXXX, and XXXX to process transactions and manage accounts. \nAccount Compromise : You believe your account was compromised due to this breach, and you should not be liable for any fraudulent debts or fees that resulted from it.","date_sent_to_company":"2024-10-09T19:29:07.000Z","issue":"Other transaction problem","sub_product":"Virtual currency","zip_code":"30157","tags":null,"has_narrative":true,"complaint_id":"10404299","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"TransferWise Ltd","date_received":"2024-10-09T19:25:22.000Z","state":"GA","company_public_response":null,"sub_issue":null},"highlight":{"complaint_what_happened":["<em>Data</em> <em>Breach</em> Incident : During this partnership period, XXXX XXXX  XXXX XXXX ; XXXX experienced a <em>breach</em> of <em>personal</em> information related to accounts held with them. \nThe <em>breach</em> could have impacted accounts linked with Wise, XXXX, and XXXX, leading to the unauthorized use of <em>personal</em> and <em>financial</em> <em>data</em>. \n3."]},"sort":[23.336935,"10404299"]},{"_index":"complaint-public-v1","_id":"12074338","_score":23.29049,"_source":{"product":"Student loan","complaint_what_happened":"Re : Privacy Violation I am writing to formally file a complaint regarding a serious breach of my personal and financial information, which was compromised without authorization due to government negligence. The severity of this breach can not be overstated. The compromise of my personal and financial data has resulted in potential risks that could affect my privacy and financial stability. The negligence in protecting my data violates federal law and undermines my trust in the systems designed to protect my educational records. The Family Educational Rights and Privacy Act ( FERPA ) requires stringent guidelines to maintain the confidentiality of student records. My personal information, including but not limited to my financial details, has been exposed due to a breach that violates FERPA. This incident highlights a serious failure by the XXXX XXXX to fulfill its duty to safeguard student information.","date_sent_to_company":"2025-02-12T09:02:23.000Z","issue":"Improper use of your report","sub_product":"Federal student loan servicing","zip_code":"386XX","tags":"Servicemember","has_narrative":true,"complaint_id":"12074338","timely":"No","company_response":"Untimely response","submitted_via":"Web","company":"Servicer under contract with Federal Student Aid","date_received":"2025-02-12T08:50:41.000Z","state":"MS","company_public_response":null,"sub_issue":"Reporting company used your report improperly"},"highlight":{"complaint_what_happened":["Re : Privacy Violation I am writing to formally file a complaint regarding a serious <em>breach</em> of my <em>personal</em> and <em>financial</em> information, which was <em>compromised</em> without authorization due to government negligence. The severity of this <em>breach</em> can not be overstated. The <em>compromise</em> of my <em>personal</em> and <em>financial</em> <em>data</em> has resulted in potential risks that could affect my privacy and <em>financial</em> stability."]},"sort":[23.29049,"12074338"]},{"_index":"complaint-public-v1","_id":"11562381","_score":23.271677,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"I am submitting this statement as a victim of identity theft resulting from a data breach that exposed my personal and financial information. \n\nOn XX/XX/year> I was notified that my personal data, including my Social Security Number, was compromised in a data breach involving Equifax and XXXX. Following this breach, I discovered unauthorized activity related to my credit.","date_sent_to_company":"2025-01-17T10:05:54.000Z","issue":"Incorrect information on your report","sub_product":"Other personal consumer report","zip_code":"72204","tags":null,"has_narrative":true,"complaint_id":"11562381","timely":"Yes","company_response":"Closed with non-monetary relief","submitted_via":"Web","company":"EQUIFAX, INC.","date_received":"2025-01-17T09:55:36.000Z","state":"AR","company_public_response":null,"sub_issue":"Information belongs to someone else"},"highlight":{"complaint_what_happened":["I am submitting this statement as a victim of identity theft resulting from a <em>data</em> <em>breach</em> that exposed my <em>personal</em> and <em>financial</em> information. \n\nOn XX/XX/year> I was notified that my <em>personal</em> <em>data</em>, including my Social Security Number, was <em>compromised</em> in a <em>data</em> <em>breach</em> involving Equifax and XXXX. Following this <em>breach</em>, I discovered unauthorized activity related to my credit."],"product":["Credit reporting or other <em>personal</em> consumer reports"],"sub_product":["Other <em>personal</em> consumer report"]},"sort":[23.271677,"11562381"]},{"_index":"complaint-public-v1","_id":"12510944","_score":23.246561,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"My personal and financial information was disclosed and mismanaged without my authorization resulting in a breach of my privacy and a violation of my rights under FERPA. The loans in question, reported by Department of Education serviced by XXXX, have been compromised due to a violation of my privacy rights under the Family Educational Rights and Privacy Act ( FERPA ). This breach allowed my personal and financial information to be compromised by The Department of Government Efficiency and XXXX XXXX who has had unauthorized access to my private information, this includes the unauthorized sharing and handling of sensitive personal data tied to my student loan records, which has directly impacted the accuracy and legitimacy of these loans. This breach is a clear violation of FERPA and your responsibility to safeguard my information. According to FERPA, I have the right to privacy and control over the disclosure of my educational records and associated financial information. The unauthorized exposure and mishandling of my data constitute a serious violation of federal law. As a result of this breach, I am requesting the following actions : Immediate removal of the affected student loans from my credit report due to the unauthorized disclosure and privacy violation. Cancellation and discharge of the compromised loans due to the unlawful breach of my personal information and FERPA protections. Correction of all related inaccuracies in my credit report to reflect the removal of these compromised loans.","date_sent_to_company":"2025-03-17T15:31:51.000Z","issue":"Improper use of your report","sub_product":"Credit reporting","zip_code":"02368","tags":null,"has_narrative":true,"complaint_id":"12510944","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"EQUIFAX, INC.","date_received":"2025-03-17T15:31:20.000Z","state":"MA","company_public_response":null,"sub_issue":"Reporting company used your report improperly"},"highlight":{"complaint_what_happened":["This <em>breach</em> allowed my <em>personal</em> and <em>financial</em> information to be <em>compromised</em> by The Department of Government Efficiency and XXXX XXXX who has had unauthorized access to my private information, this includes the unauthorized sharing and handling of sensitive <em>personal</em> <em>data</em> tied to my student loan records, which has directly impacted the accuracy and legitimacy of these loans. This <em>breach</em> is a clear violation of FERPA and your responsibility to safeguard my information."],"product":["Credit reporting or other <em>personal</em> consumer reports"]},"sort":[23.246561,"12510944"]},{"_index":"complaint-public-v1","_id":"12510943","_score":23.246561,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"My personal and financial information was disclosed and mismanaged without my authorization resulting in a breach of my privacy and a violation of my rights under FERPA. The loans in question, reported by Department of Education serviced by XXXX, have been compromised due to a violation of my privacy rights under the Family Educational Rights and Privacy Act ( FERPA ). This breach allowed my personal and financial information to be compromised by The Department of Government Efficiency and XXXX XXXX who has had unauthorized access to my private information, this includes the unauthorized sharing and handling of sensitive personal data tied to my student loan records, which has directly impacted the accuracy and legitimacy of these loans. This breach is a clear violation of FERPA and your responsibility to safeguard my information. According to FERPA, I have the right to privacy and control over the disclosure of my educational records and associated financial information. The unauthorized exposure and mishandling of my data constitute a serious violation of federal law. As a result of this breach, I am requesting the following actions : Immediate removal of the affected student loans from my credit report due to the unauthorized disclosure and privacy violation. Cancellation and discharge of the compromised loans due to the unlawful breach of my personal information and FERPA protections. Correction of all related inaccuracies in my credit report to reflect the removal of these compromised loans.","date_sent_to_company":"2025-03-17T15:31:51.000Z","issue":"Improper use of your report","sub_product":"Credit reporting","zip_code":"02368","tags":null,"has_narrative":true,"complaint_id":"12510943","timely":"Yes","company_response":"Closed with non-monetary relief","submitted_via":"Web","company":"EQUIFAX, INC.","date_received":"2025-03-17T15:31:20.000Z","state":"MA","company_public_response":null,"sub_issue":"Reporting company used your report improperly"},"highlight":{"complaint_what_happened":["This <em>breach</em> allowed my <em>personal</em> and <em>financial</em> information to be <em>compromised</em> by The Department of Government Efficiency and XXXX XXXX who has had unauthorized access to my private information, this includes the unauthorized sharing and handling of sensitive <em>personal</em> <em>data</em> tied to my student loan records, which has directly impacted the accuracy and legitimacy of these loans. This <em>breach</em> is a clear violation of FERPA and your responsibility to safeguard my information."],"product":["Credit reporting or other <em>personal</em> consumer reports"]},"sort":[23.246561,"12510943"]},{"_index":"complaint-public-v1","_id":"12516185","_score":23.237963,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"My personal and financial information was disclosed and mismanaged without my authorization resulting in a breach of my privacy and a violation of my rights under FERPA. The loans in question, reported by Department of Education serviced by XXXX, have been compromised due to a violation of my privacy rights under the Family Educational Rights and Privacy Act ( FERPA ). \nThis breach allowed my personal and financial information to be compromised by The XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX who has had unauthorized access to my private information, this includes the unauthorized sharing and handling of sensitive personal data tied to my student loan records, which has directly impacted the accuracy and legitimacy of these loans. This breach is a clear violation of FERPA and your responsibility to safeguard my information.\n\nAccording to FERPA, I have the right to privacy and control over the disclosure of my educational records and associated financial information. The unauthorized exposure and mishandling of my data constitute a serious violation of federal law. As a result of this breach, I am requesting the following actions : Immediate removal of the affected student loans from my credit report due to the unauthorized disclosure and privacy violation. \nCancellation and discharge of the compromised loans due to the unlawful breach of my personal information and FERPA protections. \nCorrection of all related inaccuracies in my credit report to reflect the removal of these compromised loans.","date_sent_to_company":"2025-03-17T15:20:42.000Z","issue":"Improper use of your report","sub_product":"Credit reporting","zip_code":"02368","tags":null,"has_narrative":true,"complaint_id":"12516185","timely":"Yes","company_response":"Closed with non-monetary relief","submitted_via":"Web","company":"TRANSUNION INTERMEDIATE HOLDINGS, INC.","date_received":"2025-03-17T15:20:11.000Z","state":"MA","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Reporting company used your report improperly"},"highlight":{"complaint_what_happened":["This <em>breach</em> allowed my <em>personal</em> and <em>financial</em> information to be <em>compromised</em> by The XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX who has had unauthorized access to my private information, this includes the unauthorized sharing and handling of sensitive <em>personal</em> <em>data</em> tied to my student loan records, which has directly impacted the accuracy and legitimacy of these loans. This <em>breach</em> is a clear violation of FERPA and your responsibility to safeguard my information."],"product":["Credit reporting or other <em>personal</em> consumer reports"]},"sort":[23.237963,"12516185"]},{"_index":"complaint-public-v1","_id":"8247397","_score":23.2331,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"Dear Consumer Financial Protection Bureau, I am writing to file a formal complaint regarding the Equifax data breach that occurred in XXXX. I recently discovered that my personal information was compromised during this incident, and I am deeply concerned about the potential consequences and risks associated with the unauthorized access to my sensitive data. \n\nDetails of the Data Breach : Date of Discovery : I became aware of the Equifax data breach 's impact on my personal information on XX/XX/XXXX. \nPersonal Information Compromised : The breach has exposed my sensitive personal information, including my name, Social Security number, birthdate, address, and, in some cases, driver 's license number. \nLack of Security Measures : It has come to my attention that Equifax failed to implement adequate security measures, allowing unauthorized access to a vast amount of personal data. This negligence raises serious concerns about the protection of consumer information. \nImpact and Potential Consequences : Identity Theft Risk : The compromised data puts me at an increased risk of identity theft, as it includes crucial information that can be exploited by malicious actors. \nFinancial Security Concerns : The breach may have severe implications for my financial security, as unauthorized access to my personal information could lead to fraudulent activities, unauthorized access to financial accounts, and other potentially harmful actions. \nRequest for Investigation and Remediation : Investigation : I request the Consumer Financial Protection Bureau to conduct a thorough investigation into Equifax 's handling of the data breach, including an assessment of their security protocols, response mechanisms, and measures taken to prevent such incidents. \nAccountability : Equifax should be held accountable for any negligence that led to the data breach and subsequent exposure of consumer information. I urge the CFPB to ensure that appropriate actions are taken to address any shortcomings in Equifax 's data protection practices. \nRemediation : As a consumer affected by the data breach, I seek assurance that Equifax will take necessary steps to mitigate the potential risks and provide adequate remediation measures, such as credit monitoring services and identity theft protection. \nI appreciate the Consumer Financial Protection Bureau 's dedication to safeguarding consumer interests, and I trust that your investigation will help address the concerns raised by the Equifax data breach. Please keep me informed of any developments regarding this matter. \n\nThank you for your attention to this serious issue.","date_sent_to_company":"2024-01-29T14:20:23.000Z","issue":"Improper use of your report","sub_product":"Credit reporting","zip_code":"421XX","tags":null,"has_narrative":true,"complaint_id":"8247397","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"EQUIFAX, INC.","date_received":"2024-01-29T13:46:47.000Z","state":"KY","company_public_response":null,"sub_issue":"Reporting company used your report improperly"},"highlight":{"complaint_what_happened":["Details of the <em>Data</em> <em>Breach</em> : Date of Discovery : I became aware of the Equifax <em>data</em> <em>breach</em> 's impact on my <em>personal</em> information on XX/XX/XXXX. \n<em>Personal</em> Information <em>Compromised</em> : The <em>breach</em> has exposed my sensitive <em>personal</em> information, including my name, Social Security number, birthdate, address, and, in some cases, driver 's license number."],"product":["Credit reporting or other <em>personal</em> consumer reports"]},"sort":[23.2331,"8247397"]},{"_index":"complaint-public-v1","_id":"12516190","_score":23.196436,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"My personal and financial information was disclosed and mismanaged without my authorization resulting in a breach of my privacy and a violation of my rights under FERPA. The loans in question, reported by XXXX XXXX XXXX serviced by XXXX, have been compromised due to a violation of my privacy rights under the Family Educational Rights and Privacy Act ( FERPA ). \nThis breach allowed my personal and financial information to be compromised by The XXXX XXXX XXXX XXXX XXXX XXXX  XXXX who has had unauthorized access to my private information, this includes the unauthorized sharing and handling of sensitive personal data tied to my student loan records, which has directly impacted the accuracy and legitimacy of these loans. This breach is a clear violation of FERPA and your responsibility to safeguard my information.\n\nAccording to FERPA, I have the right to privacy and control over the disclosure of my educational records and associated financial information. The unauthorized exposure and mishandling of my data constitute a serious violation of federal law. As a result of this breach, I am requesting the following actions : Immediate removal of the affected student loans from my credit report due to the unauthorized disclosure and privacy violation. \nCancellation and discharge of the compromised loans due to the unlawful breach of my personal information and FERPA protections. \nCorrection of all related inaccuracies in my credit report to reflect the removal of these compromised loans.","date_sent_to_company":"2025-03-17T15:20:41.000Z","issue":"Improper use of your report","sub_product":"Credit reporting","zip_code":"02368","tags":null,"has_narrative":true,"complaint_id":"12516190","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"Experian Information Solutions Inc.","date_received":"2025-03-17T15:20:11.000Z","state":"MA","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Reporting company used your report improperly"},"highlight":{"complaint_what_happened":["This <em>breach</em> allowed my <em>personal</em> and <em>financial</em> information to be <em>compromised</em> by The XXXX XXXX XXXX XXXX XXXX XXXX  XXXX who has had unauthorized access to my private information, this includes the unauthorized sharing and handling of sensitive <em>personal</em> <em>data</em> tied to my student loan records, which has directly impacted the accuracy and legitimacy of these loans. This <em>breach</em> is a clear violation of FERPA and your responsibility to safeguard my information."],"product":["Credit reporting or other <em>personal</em> consumer reports"]},"sort":[23.196436,"12516190"]},{"_index":"complaint-public-v1","_id":"12516189","_score":23.196436,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"My personal and financial information was disclosed and mismanaged without my authorization resulting in a breach of my privacy and a violation of my rights under FERPA. The loans in question, reported by XXXX XXXX XXXX  serviced by XXXX, have been compromised due to a violation of my privacy rights under the Family Educational Rights and Privacy Act ( FERPA ). \nThis breach allowed my personal and financial information to be compromised by The XXXX XXXX XXXX XXXXXXXX and XXXX XXXX who has had unauthorized access to my private information, this includes the unauthorized sharing and handling of sensitive personal data tied to my student loan records, which has directly impacted the accuracy and legitimacy of these loans. This breach is a clear violation of FERPA and your responsibility to safeguard my information.\n\nAccording to FERPA, I have the right to privacy and control over the disclosure of my educational records and associated financial information. The unauthorized exposure and mishandling of my data constitute a serious violation of federal law. As a result of this breach, I am requesting the following actions : Immediate removal of the affected student loans from my credit report due to the unauthorized disclosure and privacy violation. \nCancellation and discharge of the compromised loans due to the unlawful breach of my personal information and FERPA protections. \nCorrection of all related inaccuracies in my credit report to reflect the removal of these compromised loans.","date_sent_to_company":"2025-03-17T15:20:42.000Z","issue":"Improper use of your report","sub_product":"Credit reporting","zip_code":"02368","tags":null,"has_narrative":true,"complaint_id":"12516189","timely":"Yes","company_response":"Closed with non-monetary relief","submitted_via":"Web","company":"TRANSUNION INTERMEDIATE HOLDINGS, INC.","date_received":"2025-03-17T15:20:11.000Z","state":"MA","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Reporting company used your report improperly"},"highlight":{"complaint_what_happened":["This <em>breach</em> allowed my <em>personal</em> and <em>financial</em> information to be <em>compromised</em> by The XXXX XXXX XXXX XXXXXXXX and XXXX XXXX who has had unauthorized access to my private information, this includes the unauthorized sharing and handling of sensitive <em>personal</em> <em>data</em> tied to my student loan records, which has directly impacted the accuracy and legitimacy of these loans. This <em>breach</em> is a clear violation of FERPA and your responsibility to safeguard my information."],"product":["Credit reporting or other <em>personal</em> consumer reports"]},"sort":[23.196436,"12516189"]},{"_index":"complaint-public-v1","_id":"12472227","_score":23.19442,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"I am writing to formally dispute my loan debt due to a breach of my personal and financial data, which constitutes a violation of my rights under the Family Educational Rights and Privacy Act ( FERPA ). My sensitive information was compromised as part of the recent data breach involving XXXX XXXX and DOGE, which exposed personal and financial details without my authorization. This breach has caused significant harm and placed my financial security at serious risk.","date_sent_to_company":"2025-03-13T21:16:25.000Z","issue":"Improper use of your report","sub_product":"Credit reporting","zip_code":"30318","tags":null,"has_narrative":true,"complaint_id":"12472227","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"EQUIFAX, INC.","date_received":"2025-03-13T21:15:50.000Z","state":"GA","company_public_response":null,"sub_issue":"Reporting company used your report improperly"},"highlight":{"complaint_what_happened":["I am writing to formally dispute my loan debt due to a <em>breach</em> of my <em>personal</em> and <em>financial</em> <em>data</em>, which constitutes a violation of my rights under the Family Educational Rights and Privacy Act ( FERPA ). My sensitive information was <em>compromised</em> as part of the recent <em>data</em> <em>breach</em> involving XXXX XXXX and DOGE, which exposed <em>personal</em> and <em>financial</em> details without my authorization. This <em>breach</em> has caused significant harm and placed my <em>financial</em> security at serious risk."],"product":["Credit reporting or other <em>personal</em> consumer reports"]},"sort":[23.19442,"12472227"]},{"_index":"complaint-public-v1","_id":"12473373","_score":23.177572,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"I am writing to formally dispute my loan debt due to a breach of my personal and financial data, which constitutes a violation of my rights under the Family Educational Rights and Privacy Act ( FERPA ). My sensitive information was compromised as part of the recent data breach involving XXXX XXXX and XXXX, which exposed personal and financial details without my authorization. This breach has caused significant harm and placed my financial security at serious risk.","date_sent_to_company":"2025-03-13T21:16:25.000Z","issue":"Improper use of your report","sub_product":"Credit reporting","zip_code":"30318","tags":null,"has_narrative":true,"complaint_id":"12473373","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"Nelnet, Inc.","date_received":"2025-03-13T20:55:23.000Z","state":"GA","company_public_response":null,"sub_issue":"Reporting company used your report improperly"},"highlight":{"complaint_what_happened":["I am writing to formally dispute my loan debt due to a <em>breach</em> of my <em>personal</em> and <em>financial</em> <em>data</em>, which constitutes a violation of my rights under the Family Educational Rights and Privacy Act ( FERPA ). My sensitive information was <em>compromised</em> as part of the recent <em>data</em> <em>breach</em> involving XXXX XXXX and XXXX, which exposed <em>personal</em> and <em>financial</em> details without my authorization. This <em>breach</em> has caused significant harm and placed my <em>financial</em> security at serious risk."],"product":["Credit reporting or other <em>personal</em> consumer reports"]},"sort":[23.177572,"12473373"]},{"_index":"complaint-public-v1","_id":"13683703","_score":23.150337,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"XXXX accessed my personal XXXX financial data through the Department of education!! \nMY personal XXXX financial information was compromised without my authorization. \nthe XXXX XXXX XXXX XXXX Privacy Act ( XXXX ) protects the confidentiality of student records. This breach is a clear violation of XXXX XXXX your responsibility XXXX safeguard my information. \nGiven the severity of this breach XXXX the resulting compromise of my personal XXXX financial information, I request that you immediately cancel XXXX discharge my student loan debt in full.","date_sent_to_company":"2025-05-24T00:18:44.000Z","issue":"Improper use of your report","sub_product":"Credit reporting","zip_code":"19802","tags":null,"has_narrative":true,"complaint_id":"13683703","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"Experian Information Solutions Inc.","date_received":"2025-05-24T00:10:29.000Z","state":"DE","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Reporting company used your report improperly"},"highlight":{"complaint_what_happened":["XXXX accessed my <em>personal</em> XXXX <em>financial</em> <em>data</em> through the Department of education!! \nMY <em>personal</em> XXXX <em>financial</em> information was <em>compromised</em> without my authorization. \nthe XXXX XXXX XXXX XXXX Privacy Act ( XXXX ) protects the confidentiality of student records. This <em>breach</em> is a clear violation of XXXX XXXX your responsibility XXXX safeguard my information."],"product":["Credit reporting or other <em>personal</em> consumer reports"]},"sort":[23.150337,"13683703"]},{"_index":"complaint-public-v1","_id":"13683162","_score":23.142355,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"XXXX accessed my personal XXXX financial data through the Department of education!! \nMY personal XXXX financial information was compromised without my authorization. \nthe XXXX XXXX XXXX XXXX Privacy Act ( XXXX ) protects the confidentiality of student records. This breach is a clear violation of XXXX XXXX your responsibility XXXX safeguard my information. \nGiven the severity of this breach XXXX the resulting compromise of my personal XXXX financial information, I request that you immediately cancel XXXX discharge my student loan debt in full.","date_sent_to_company":"2025-05-24T00:18:44.000Z","issue":"Improper use of your report","sub_product":"Credit reporting","zip_code":"19802","tags":null,"has_narrative":true,"complaint_id":"13683162","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"TRANSUNION INTERMEDIATE HOLDINGS, INC.","date_received":"2025-05-24T00:18:20.000Z","state":"DE","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Reporting company used your report improperly"},"highlight":{"complaint_what_happened":["XXXX accessed my <em>personal</em> XXXX <em>financial</em> <em>data</em> through the Department of education!! \nMY <em>personal</em> XXXX <em>financial</em> information was <em>compromised</em> without my authorization. \nthe XXXX XXXX XXXX XXXX Privacy Act ( XXXX ) protects the confidentiality of student records. This <em>breach</em> is a clear violation of XXXX XXXX your responsibility XXXX safeguard my information."],"product":["Credit reporting or other <em>personal</em> consumer reports"]},"sort":[23.142355,"13683162"]},{"_index":"complaint-public-v1","_id":"12473641","_score":23.131966,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"I am writing to formally dispute my loan debt due to a breach of my personal and financial data, which constitutes a violation of my rights under the Family Educational Rights and Privacy Act ( FERPA ). My sensitive information was compromised as part of the recent data breach involving XXXX XXXX and DOGE, which exposed personal and financial details without my authorization. This breach has caused significant harm and placed my financial security at serious risk.","date_sent_to_company":"2025-03-13T21:16:26.000Z","issue":"Improper use of your report","sub_product":"Credit reporting","zip_code":"30318","tags":null,"has_narrative":true,"complaint_id":"12473641","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"Experian Information Solutions Inc.","date_received":"2025-03-13T21:15:50.000Z","state":"GA","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Reporting company used your report improperly"},"highlight":{"complaint_what_happened":["I am writing to formally dispute my loan debt due to a <em>breach</em> of my <em>personal</em> and <em>financial</em> <em>data</em>, which constitutes a violation of my rights under the Family Educational Rights and Privacy Act ( FERPA ). My sensitive information was <em>compromised</em> as part of the recent <em>data</em> <em>breach</em> involving XXXX XXXX and DOGE, which exposed <em>personal</em> and <em>financial</em> details without my authorization. This <em>breach</em> has caused significant harm and placed my <em>financial</em> security at serious risk."],"product":["Credit reporting or other <em>personal</em> consumer reports"]},"sort":[23.131966,"12473641"]},{"_index":"complaint-public-v1","_id":"12473640","_score":23.131966,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"I am writing to formally dispute my loan debt due to a breach of my personal and financial data, which constitutes a violation of my rights under the Family Educational Rights and Privacy Act ( FERPA ). My sensitive information was compromised as part of the recent data breach involving XXXX XXXX and DOGE, which exposed personal and financial details without my authorization. This breach has caused significant harm and placed my financial security at serious risk.","date_sent_to_company":"2025-03-13T21:16:27.000Z","issue":"Improper use of your report","sub_product":"Credit reporting","zip_code":"30318","tags":null,"has_narrative":true,"complaint_id":"12473640","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"TRANSUNION INTERMEDIATE HOLDINGS, INC.","date_received":"2025-03-13T21:15:50.000Z","state":"GA","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Reporting company used your report improperly"},"highlight":{"complaint_what_happened":["I am writing to formally dispute my loan debt due to a <em>breach</em> of my <em>personal</em> and <em>financial</em> <em>data</em>, which constitutes a violation of my rights under the Family Educational Rights and Privacy Act ( FERPA ). My sensitive information was <em>compromised</em> as part of the recent <em>data</em> <em>breach</em> involving XXXX XXXX and DOGE, which exposed <em>personal</em> and <em>financial</em> details without my authorization. This <em>breach</em> has caused significant harm and placed my <em>financial</em> security at serious risk."],"product":["Credit reporting or other <em>personal</em> consumer reports"]},"sort":[23.131966,"12473640"]}]},"aggregations":{"has_narrative":{"meta":{},"doc_count":5270,"has_narrative":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":1,"key_as_string":"true","doc_count":5270}]}},"product":{"doc_count":5270,"product":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Credit reporting or other personal consumer reports","doc_count":4465,"sub_product.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Credit reporting","doc_count":4443},{"key":"Other personal consumer report","doc_count":22}]}},{"key":"Student loan","doc_count":268,"sub_product.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Federal student loan servicing","doc_count":254},{"key":"Private student 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