{"took":166,"timed_out":false,"_shards":{"total":5,"successful":5,"skipped":0,"failed":0},"hits":{"total":{"value":31,"relation":"eq"},"max_score":null,"hits":[{"_index":"complaint-public-v1","_id":"15913588","_score":27.08113,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"Company : Equifax Information Services, LLC Complaint Narrative : I am submitting this complaint against Equifax for failure to comply with the Fair Credit Reporting Act ( FCRA ), specifically their duty to conduct a reasonable reinvestigation under 15 U.S.C. 1681i and to ensure maximum possible accuracy under 15 U.S.C. 1681e ( b ). \n\nThe account in question involves XXXX XXXX XXXX, which has been inaccurately reported on my Equifax credit file. Initially, the account was reported under the wrong name, XXXX XXXX. After my dispute, Equifax only corrected the name to XXXX XXXX XXXX, but the account is still reported with the address and phone number of XXXX XXXX, not XXXX XXXX XXXX \n\nThis demonstrates that Equifax did not conduct a reasonable investigation as required by law. A proper reinvestigation would have required Equifax to obtain and provide documentation verifying the correct furnisher information, not simply change one field while leaving the rest of the data inaccurate.\n\nTo date, there is only a paper trail of dispute letters and CFPB complaints, but no meaningful reinvestigation has been conducted. Equifax continues to report incorrect and misleading information on my file, which is damaging to my credit and financial standing.","date_sent_to_company":"2025-09-13T05:30:50.000Z","issue":"Problem with a company's investigation into an existing problem","sub_product":"Credit reporting","zip_code":"21702","tags":null,"has_narrative":true,"complaint_id":"15913588","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"EQUIFAX, INC.","date_received":"2025-09-13T05:09:44.000Z","state":"MD","company_public_response":null,"sub_issue":"Their investigation did not fix an error on your report"},"highlight":{"complaint_what_happened":["Company : <em>Equifax</em> <em>Information</em> Services, LLC <em>Complaint</em> <em>Narrative</em> : I am <em>submitting</em> this <em>complaint</em> <em>against</em> <em>Equifax</em> for <em>failure</em> to <em>comply</em> with the Fair Credit Reporting Act ( FCRA ), specifically their duty to conduct a reasonable reinvestigation under 15 U.S.C. 1681i and to ensure maximum possible accuracy under 15 U.S.C. 1681e ( b ). \n\nThe account in question involves XXXX XXXX XXXX, which has been inaccurately reported on my <em>Equifax</em> credit file."],"company":["<em>EQUIFAX</em>, INC."]},"sort":[27.08113,"15913588"]},{"_index":"complaint-public-v1","_id":"15913409","_score":27.08113,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"Company : Equifax Information Services, LLC Complaint Narrative : I am submitting this complaint against Equifax for failure to comply with the Fair Credit Reporting Act ( FCRA ), specifically their duty to conduct a reasonable reinvestigation under 15 U.S.C. 1681i and to ensure maximum possible accuracy under 15 U.S.C. 1681e ( b ). \n\nThe account in question involves XXXX XXXX XXXX, which has been inaccurately reported on my Equifax credit file. Initially, the account was reported under the wrong name, XXXX XXXX. After my dispute, Equifax only corrected the name to XXXX XXXX XXXX, but the account is still reported with the address and phone number of XXXX XXXX, not XXXX XXXX XXXX \n\nThis demonstrates that Equifax did not conduct a reasonable investigation as required by law. A proper reinvestigation would have required Equifax to obtain and provide documentation verifying the correct furnisher information, not simply change one field while leaving the rest of the data inaccurate.\n\nTo date, there is only a paper trail of dispute letters and CFPB complaints, but no meaningful reinvestigation has been conducted. Equifax continues to report incorrect and misleading information on my file, which is damaging to my credit and financial standing.","date_sent_to_company":"2025-09-13T05:30:53.000Z","issue":"Problem with a company's investigation into an existing problem","sub_product":"Credit reporting","zip_code":"21702","tags":null,"has_narrative":true,"complaint_id":"15913409","timely":"Yes","company_response":"Closed with non-monetary relief","submitted_via":"Web","company":"EQUIFAX, INC.","date_received":"2025-09-13T05:29:06.000Z","state":"MD","company_public_response":null,"sub_issue":"Their investigation did not fix an error on your report"},"highlight":{"complaint_what_happened":["Company : <em>Equifax</em> <em>Information</em> Services, LLC <em>Complaint</em> <em>Narrative</em> : I am <em>submitting</em> this <em>complaint</em> <em>against</em> <em>Equifax</em> for <em>failure</em> to <em>comply</em> with the Fair Credit Reporting Act ( FCRA ), specifically their duty to conduct a reasonable reinvestigation under 15 U.S.C. 1681i and to ensure maximum possible accuracy under 15 U.S.C. 1681e ( b ). \n\nThe account in question involves XXXX XXXX XXXX, which has been inaccurately reported on my <em>Equifax</em> credit file."],"company":["<em>EQUIFAX</em>, INC."]},"sort":[27.08113,"15913409"]},{"_index":"complaint-public-v1","_id":"15913408","_score":27.047829,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"Company : Equifax Information Services, LLC Complaint Narrative : I am submitting this complaint against Equifax for failure to comply with the Fair Credit Reporting Act ( FCRA ), specifically their duty to conduct a reasonable reinvestigation under 15 U.S.C. 1681i and to ensure maximum possible accuracy under 15 U.S.C. 1681e ( b ). \n\nThe account in question involves XXXX XXXX XXXX, which has been inaccurately reported on my Equifax credit file. Initially, the account was reported under the wrong name, XXXX XXXX. After my dispute, Equifax only corrected the name to XXXX XXXX XXXX, but the account is still reported with the address and phone number of XXXX XXXX, not XXXX XXXX XXXX \n\nThis demonstrates that Equifax did not conduct a reasonable investigation as required by law. A proper reinvestigation would have required Equifax to obtain and provide documentation verifying the correct furnisher information, not simply change one field while leaving the rest of the data inaccurate.\n\nTo date, there is only a paper trail of dispute letters and CFPB complaints, but no meaningful reinvestigation has been conducted. Equifax continues to report incorrect and misleading information on my file, which is damaging to my credit and financial standing.","date_sent_to_company":"2025-09-13T05:30:46.000Z","issue":"Problem with a company's investigation into an existing problem","sub_product":"Credit reporting","zip_code":"21702","tags":null,"has_narrative":true,"complaint_id":"15913408","timely":"Yes","company_response":"Closed with non-monetary relief","submitted_via":"Web","company":"EQUIFAX, INC.","date_received":"2025-09-13T05:29:06.000Z","state":"MD","company_public_response":null,"sub_issue":"Their investigation did not fix an error on your report"},"highlight":{"complaint_what_happened":["Company : <em>Equifax</em> <em>Information</em> Services, LLC <em>Complaint</em> <em>Narrative</em> : I am <em>submitting</em> this <em>complaint</em> <em>against</em> <em>Equifax</em> for <em>failure</em> to <em>comply</em> with the Fair Credit Reporting Act ( FCRA ), specifically their duty to conduct a reasonable reinvestigation under 15 U.S.C. 1681i and to ensure maximum possible accuracy under 15 U.S.C. 1681e ( b ). \n\nThe account in question involves XXXX XXXX XXXX, which has been inaccurately reported on my <em>Equifax</em> credit file."],"company":["<em>EQUIFAX</em>, INC."]},"sort":[27.047829,"15913408"]},{"_index":"complaint-public-v1","_id":"14409045","_score":23.976427,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"I am filing this complaint against Equifax for their continued failure to accurately report and investigate multiple incorrect and damaging entries on my credit report. Despite numerous disputes and formal requests in accordance with the Fair Credit Reporting Act ( FCRA ), Equifax has failed to correct or remove inaccurate, incomplete, and unverifiable information. The following accounts are being reported with serious inaccuracies, resulting in significant harm to my creditworthiness, emotional distress, and financial standing. \nXXXX XXXX XXXX Acct : XXXXXXXX XXXX XXXX Date Opened : XX/XX/XXXX Balance : {$27000.00} Late Payment * * Issue : This account is reporting multiple late payments which I have disputed due to errors in payment application and misreporting of timely payments. Equifax failed to provide validation or proper reinvestigation.\n\nLaw Violated : FCRA 611 ( 15 U.S. Code 1681i ) Failure to conduct reasonable reinvestigation. FCRA 607 ( b ) Failure to follow reasonable procedures to assure maximum possible accuracy. \nNarrative : I made multiple on-time payments that were not reflected accurately in the reporting of this account. I requested a full investigation, but Equifax merely \" verified '' the data without evidence or a thorough review. I believe this is a negligent and harmful act that violates my rights under FCRA. \nXXXX  XXXX  Acct : XXXX * * Date Opened : XX/XX/XXXX Balance : {$1400.00} Charge Off * * Issue : This account is listed as a charge-off with an outstanding balance that I have disputed. No documentation has been provided by Equifax to substantiate this derogatory entry.\n\nLaw Violated : FCRA 611 and 607 ( b ) Failure to validate and failure to ensure accurate reporting. \nNarrative : The account was paid off through a negotiated settlement, yet Equifax continues to report it as charged-off with a balance owed, which is both inaccurate and misleading. This has severely damaged my credit score and denied me fair access to credit. \nXXXX XXXX Acct : XXXX * * Date Opened : XX/XX/XXXX Balance : {$0.00} Charge Off * * Issue : This account reflects a charge-off with a {$0.00} balance, yet still negatively impacts my report. Reporting a zero-balance charge-off is misleading if the account has been resolved. \nLaw Violated : FCRA 605 ( b ) Unfair retention of negative resolved accounts. FCRA 607 ( b ) Failure to assure maximum accuracy. \nNarrative : This account was closed and resolved over XXXX years ago, but the continued derogatory status of \" charge off '' is misleading and unfairly penalizing my credit profile. XXXX refusal to update or remove the status misrepresents my current financial obligations. \nXXXX XXXX Acct : XXXX XXXX XXXX   Date Opened : XX/XX/XXXX Balance : {$0.00} Late Payment XXXX XXXX Issue : This account is reporting a late payment despite being paid off and closed. I have submitted proof that the account was never late.\n\nLaw Violated : FCRA 611 Failure to investigate disputed information. FCRA 623 ( b ) Furnishers duty to correct and update information.\n\nNarrative : I never missed a payment on this account. The \" late payment '' being reported is completely inaccurate. I requested correction and submitted documentation, but Equifax failed to correct the error or provide proof of delinquency. This false late mark has lowered my score unjustly and impacted financial opportunities. \nConclusion & Demand for Relief : These reporting errors show a consistent pattern of Equifaxs failure to comply with the Fair Credit Reporting Act, particularly its duty to ensure maximum accuracy, timely correction of disputed data, and thorough reinvestigation of challenged items. I am requesting that the CFPB compel Equifax to : Remove or correct all inaccurate, unverifiable, and outdated information Provide documentation verifying each disputed account Ensure compliance with FCRA for all future disputes and investigations Provide a written confirmation of resolution and updated report These reporting errors are causing me significant harm, and I respectfully ask for swift enforcement action to ensure my rights are protected under federal law.","date_sent_to_company":"2025-07-01T09:47:46.000Z","issue":"Improper use of your report","sub_product":"Credit reporting","zip_code":"480XX","tags":null,"has_narrative":true,"complaint_id":"14409045","timely":"Yes","company_response":"Closed with non-monetary relief","submitted_via":"Web","company":"EQUIFAX, INC.","date_received":"2025-07-01T09:39:49.000Z","state":"MI","company_public_response":null,"sub_issue":"Reporting company used your report improperly"},"highlight":{"complaint_what_happened":["I am filing this <em>complaint</em> <em>against</em> <em>Equifax</em> for their continued <em>failure</em> to accurately report and investigate multiple incorrect and damaging entries on my credit report. Despite numerous disputes and formal requests in accordance with the Fair Credit Reporting Act ( FCRA ), <em>Equifax</em> has failed to correct or remove inaccurate, incomplete, and unverifiable <em>information</em>."],"company":["<em>EQUIFAX</em>, INC."]},"sort":[23.976427,"14409045"]},{"_index":"complaint-public-v1","_id":"11821542","_score":20.700079,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"Chronological Narrative of Events : 1. Equifax Data Breach ( XXXX ) : o Equifax suffered a massive data breach, compromising sensitive personal and financial information of over XXXX XXXX Americans, including mine. The breach exposed my data, making me vulnerable to identity theft. Confirmation of my inclusion in the breach is supported by the Equifax Data Breach Settlement website. \nXXXX. Identity Theft Emerges ( XXXX ) : o Following the breach, fraudulent accounts and unauthorized inquiries began appearing on my Equifax credit report. XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX ) o These accounts and inquiries were not initiated by me and are a direct result of identity theft enabled by the data breach. \nXXXX. First Dispute Filed with XXXX ( XX/XX/XXXX ) : o Recognizing the fraudulent nature of the XXXX XXXX XXXX account, I disputed it with XXXX. Following their investigation, XXXX determined that the account was unverifiable and removed it from my credit report. \nXXXX. First Complaint to Equifax via CFPB ( XX/XX/XXXX ) : o I filed a complaint with Equifax, requesting removal of fraudulent accounts and inquiries, including XXXX XXXX XXXX, citing FCRA 605B ( identity theft ) and providing supporting documentation. Equifax responded that the items were verified as accurate but failed to provide documentation to substantiate this claim. \nXXXX. Second Complaint to Equifax via CFPB ( XX/XX/XXXX ) : o I submitted another complaint, highlighting that the same XXXX XXXX  account had been removed by XXXX but remained on my Equifax report. I provided additional evidence, including XXXX 's deletion notice. Equifax again claimed the account was accurate without proper investigation, violating FCRA standards. \nXXXX. Third Complaint to Equifax via CFPB ( XX/XX/XXXX ) : o I submitted a complaint regarding multiple fraudulent accounts tied to the Equifax data breach. This included XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX. I attached my FTC Identity Theft Report, affidavit, and other evidence demonstrating the accounts were fraudulent. Despite this, Equifax failed to remove the accounts, citing unverifiable results yet again. \nXXXX. Equifax 's Consent Order with CFPB ( XX/XX/XXXX ) : o The CFPB issued a consent order against Equifax for systemic failures in dispute investigations, inaccurate credit reporting, and reinsertion of deleted items. Equifax 's ongoing issues align with my experience, as they failed to comply with FCRA requirements in my case. \nXXXX. Most Recent Dispute Outcome ( XX/XX/XXXX ) : o Despite submitting extensive documentation, Equifax 's response continued to verify fraudulent accounts as accurate without adequate investigation. This included XXXX XXXX XXXX and others. Additionally, the response was generic, ignoring the specific discrepancies and prior decisions by XXXX to delete identical accounts.","date_sent_to_company":"2025-01-29T01:32:07.000Z","issue":"Problem with a company's investigation into an existing problem","sub_product":"Credit reporting","zip_code":"92683","tags":"Servicemember","has_narrative":true,"complaint_id":"11821542","timely":"Yes","company_response":"Closed with non-monetary relief","submitted_via":"Web","company":"EQUIFAX, INC.","date_received":"2025-01-29T01:09:22.000Z","state":"CA","company_public_response":null,"sub_issue":"Their investigation did not fix an error on your report"},"highlight":{"complaint_what_happened":["<em>Equifax</em> 's Consent Order with CFPB ( XX/XX/XXXX ) : o The CFPB issued a consent order <em>against</em> <em>Equifax</em> for systemic <em>failures</em> in dispute investigations, inaccurate credit reporting, and reinsertion of deleted items. <em>Equifax</em> 's ongoing issues align with my experience, as they failed to <em>comply</em> with FCRA requirements in my case. \nXXXX."],"company":["<em>EQUIFAX</em>, INC."]},"sort":[20.700079,"11821542"]},{"_index":"complaint-public-v1","_id":"18329470","_score":19.407936,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"Company : Experian Information Solutions , Inc . \nProduct : Credit reporting Issue : Incorrect information on credit report / Failure to maintain reasonable procedures to ensure maximum possible accuracy Complaint Narrative I am submitting this complaint against Experian Information Solutions , Inc. for inaccurate credit reporting and failure to comply with the Fair Credit Reporting Act ( FCRA ). \n\nExperian is currently reporting a collection account from XXXX XXXX XXXX on my credit report. However, Equifax and TransUnion have both removed this same collection account, determining it to be inaccurate, unverifiable, or otherwise not legally reportable. \n\nThis creates a clear and material inter-bureau discrepancy, which demonstrates that Experian is not maintaining reasonable procedures to assure maximum possible accuracy, as required under 15 U.S.C. 1681e ( b ). \n\nFurther, Experian has previously deleted other collection accounts from my credit report, proving that Experians reporting history on my file has contained inaccuracies. Despite this, Experian continues to report this XXXX XXXX XXXX collection without providing any documentation or evidence that the account is accurate, valid, or legally reportable. \n\nBecause the same alleged debt is not being reported by XXXX XXXX XXXX, Experians continued reporting is objectively unreliable and misleading to creditors, lenders, and other users of my consumer report. \n\n\n\nViolations of Federal Law Experians actions constitute violations of the Fair Credit Reporting Act, including but not limited to : 1. 15 U.S.C. 1681e ( b ) Failure to follow reasonable procedures to assure maximum possible accuracy of consumer information. \n2. 15 U.S.C. 1681i ( a ) Failure to conduct a reasonable reinvestigation when information is disputed or when accuracy is questionable. \n3. 15 U.S.C. 1681c ( a ) Reporting information that may no longer be legally reportable or that can not be properly verified. \n4. Misrepresentation of Creditworthiness Continuing to report a collection account that other national credit reporting agencies have determined should be removed materially harms my credit profile and falsely portrays my credit risk. \n\n\n\nHarm Caused Experians inaccurate reporting has caused : Artificial suppression of my credit score Increased difficulty obtaining credit and favorable terms Ongoing reputational and financial harm Credit reports must be accurate, complete, and consistent. Experians reporting fails this standard. \n\n\nI previously disputed the inaccurate collection account with Experian. Despite my dispute and supporting evidence, Experian continues to report the XXXX XXXX XXXX collection inaccurately. The issue remains unresolved. \n\nXXXX XXXX XXXX have removed this same collection, confirming the inaccuracy of Experians reporting.","date_sent_to_company":"2025-12-28T18:08:49.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"79416","tags":null,"has_narrative":true,"complaint_id":"18329470","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"Experian Information Solutions Inc.","date_received":"2025-12-28T17:48:27.000Z","state":"TX","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Information belongs to someone else"},"highlight":{"complaint_what_happened":["Company : Experian <em>Information</em> Solutions , Inc . \nProduct : Credit reporting Issue : Incorrect <em>information</em> on credit report / <em>Failure</em> to maintain reasonable procedures to ensure maximum possible accuracy <em>Complaint</em> <em>Narrative</em> I am <em>submitting</em> this <em>complaint</em> <em>against</em> Experian <em>Information</em> Solutions , Inc. for inaccurate credit reporting and <em>failure</em> to <em>comply</em> with the Fair Credit Reporting Act ( FCRA ). \n\nExperian is currently reporting a collection account from XXXX XXXX XXXX on my credit report."],"issue":["Incorrect <em>information</em> on your report"],"company":["Experian <em>Information</em> Solutions Inc."],"sub_issue":["<em>Information</em> belongs to someone else"]},"sort":[19.407936,"18329470"]},{"_index":"complaint-public-v1","_id":"15899285","_score":18.90827,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"I am submitting this formal complaint against Experian, Equifax, and TransUnion for their continued failure to report my credit information in compliance with Metro 2 standards and the Fair Credit Reporting Act ( FCRA ), 15 U.S.C. 1681 et seq. \n\nOn XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, and XX/XX/XXXX, I submitted written disputes directly to the credit reporting agencies, specifically identifying accounts that are inaccurate, unverifiable, and/or not in Metro 2 compliance. Despite my disputes, the agencies have failed to make the required corrections or remove the offending accounts. \n\nAccounts in Violation ( examples include but are not limited to ) : XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXX/XX/XXXX Key Violations Documented : Date of First Delinquency ( DOFD ) Errors Accounts fail to report accurate DOFD in Metro 2 Field 25, which prevents proper application of the XXXX reporting limit under FCRA 605 ( a ).\n\nBalance & Status Conflicts Some accounts report balances after charge-off, violating Metro 2 Account Status and Balance rules. \n\nDuplicate Reporting Same debts are reported by both the original creditor and collection agencies, violating FCRA 623 ( a ) ( 1 ) ( A ). \n\nXXXX XXXX XXXX XXXX XXXX was dismissed, yet the CRAs continue to report it as derogatory, which is misleading and inaccurate. \n\nIncomplete/Missing Fields Several accounts lack required Metro 2 data fields such as Scheduled Payment Amounts, Compliance Condition Codes , and Narrative Codes. \n\nDespite repeated disputes, these agencies have failed to comply with the FCRAs requirements under 607 ( b ), 611, and 623. Their ongoing failure has caused and continues to cause me harm through inaccurate credit reporting.","date_sent_to_company":"2025-09-12T18:56:19.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"36116","tags":null,"has_narrative":true,"complaint_id":"15899285","timely":"Yes","company_response":"Closed with non-monetary relief","submitted_via":"Web","company":"TRANSUNION INTERMEDIATE HOLDINGS, INC.","date_received":"2025-09-12T18:37:17.000Z","state":"AL","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Account information incorrect"},"highlight":{"complaint_what_happened":["I am <em>submitting</em> this formal <em>complaint</em> <em>against</em> Experian, <em>Equifax</em>, and TransUnion for their continued <em>failure</em> to report my credit <em>information</em> in compliance with Metro 2 standards and the Fair Credit Reporting Act ( FCRA ), 15 U.S.C. 1681 et seq. \n\nOn XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, and XX/XX/XXXX, I <em>submitted</em> written disputes directly to the credit reporting agencies, specifically identifying accounts that are inaccurate, unverifiable, and/or not in Metro 2 compliance."],"issue":["Incorrect <em>information</em> on your report"],"sub_issue":["Account <em>information</em> incorrect"]},"sort":[18.90827,"15899285"]},{"_index":"complaint-public-v1","_id":"15899684","_score":18.865286,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"I am submitting this formal complaint against Experian, Equifax, and TransUnion for their continued failure to report my credit information in compliance with Metro 2 standards and the Fair Credit Reporting Act ( FCRA ), 15 U.S.C. 1681 et seq. \n\nOn XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, and XX/XX/XXXX, I submitted written disputes directly to the credit reporting agencies, specifically identifying accounts that are inaccurate, unverifiable, and/or not in Metro 2 compliance. Despite my disputes, the agencies have failed to make the required corrections or remove the offending accounts. \n\nAccounts in Violation ( examples include but are not limited to ) : XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXX/XX/XXXX Key Violations Documented : Date of First Delinquency ( DOFD ) Errors Accounts fail to report accurate DOFD in Metro 2 Field 25, which prevents proper application of the XXXX reporting limit under FCRA 605 ( a ).\n\nBalance & Status Conflicts Some accounts report balances after charge-off, violating Metro 2 Account Status and Balance rules. \n\nDuplicate Reporting Same debts are reported by both the original creditor and collection agencies, violating FCRA 623 ( a ) ( 1 ) ( A ). \n\nXXXX XXXX XXXX XXXX XXXX was dismissed, yet the CRAs continue to report it as derogatory, which is misleading and inaccurate. \n\nIncomplete/Missing Fields Several accounts lack required Metro 2 data fields such as Scheduled Payment Amounts, Compliance Condition Codes , and Narrative Codes. \n\nDespite repeated disputes, these agencies have failed to comply with the FCRAs requirements under 607 ( b ), 611, and 623. Their ongoing failure has caused and continues to cause me harm through inaccurate credit reporting.","date_sent_to_company":"2025-09-12T18:56:19.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"36116","tags":null,"has_narrative":true,"complaint_id":"15899684","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"Experian Information Solutions Inc.","date_received":"2025-09-12T18:55:50.000Z","state":"AL","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Account information incorrect"},"highlight":{"complaint_what_happened":["I am <em>submitting</em> this formal <em>complaint</em> <em>against</em> Experian, <em>Equifax</em>, and TransUnion for their continued <em>failure</em> to report my credit <em>information</em> in compliance with Metro 2 standards and the Fair Credit Reporting Act ( FCRA ), 15 U.S.C. 1681 et seq. \n\nOn XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, and XX/XX/XXXX, I <em>submitted</em> written disputes directly to the credit reporting agencies, specifically identifying accounts that are inaccurate, unverifiable, and/or not in Metro 2 compliance."],"issue":["Incorrect <em>information</em> on your report"],"company":["Experian <em>Information</em> Solutions Inc."],"sub_issue":["Account <em>information</em> incorrect"]},"sort":[18.865286,"15899684"]},{"_index":"complaint-public-v1","_id":"15899682","_score":18.856205,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"I am submitting this formal complaint against Experian, Equifax, and TransUnion for their continued failure to report my credit information in compliance with Metro 2 standards and the Fair Credit Reporting Act ( FCRA ), 15 U.S.C. 1681 et seq. \n\nOn XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, and XX/XX/XXXX, I submitted written disputes directly to the credit reporting agencies, specifically identifying accounts that are inaccurate, unverifiable, and/or not in Metro 2 compliance. Despite my disputes, the agencies have failed to make the required corrections or remove the offending accounts. \n\nAccounts in Violation ( examples include but are not limited to ) : XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXX/XX/XXXX Key Violations Documented : Date of First Delinquency ( DOFD ) Errors Accounts fail to report accurate DOFD in Metro 2 Field 25, which prevents proper application of the XXXX reporting limit under FCRA 605 ( a ).\n\nBalance & Status Conflicts Some accounts report balances after charge-off, violating Metro 2 Account Status and Balance rules. \n\nDuplicate Reporting Same debts are reported by both the original creditor and collection agencies, violating FCRA 623 ( a ) ( 1 ) ( A ). \n\nXXXX XXXX XXXX XXXX XXXX was dismissed, yet the CRAs continue to report it as derogatory, which is misleading and inaccurate. \n\nIncomplete/Missing Fields Several accounts lack required Metro 2 data fields such as Scheduled Payment Amounts, Compliance Condition Codes , and Narrative Codes. \n\nDespite repeated disputes, these agencies have failed to comply with the FCRAs requirements under 607 ( b ), 611, and 623. Their ongoing failure has caused and continues to cause me harm through inaccurate credit reporting.","date_sent_to_company":"2025-09-12T18:56:19.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"36116","tags":null,"has_narrative":true,"complaint_id":"15899682","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"EQUIFAX, INC.","date_received":"2025-09-12T18:55:50.000Z","state":"AL","company_public_response":null,"sub_issue":"Account information incorrect"},"highlight":{"complaint_what_happened":["I am <em>submitting</em> this formal <em>complaint</em> <em>against</em> Experian, <em>Equifax</em>, and TransUnion for their continued <em>failure</em> to report my credit <em>information</em> in compliance with Metro 2 standards and the Fair Credit Reporting Act ( FCRA ), 15 U.S.C. 1681 et seq. \n\nOn XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, and XX/XX/XXXX, I <em>submitted</em> written disputes directly to the credit reporting agencies, specifically identifying accounts that are inaccurate, unverifiable, and/or not in Metro 2 compliance."],"issue":["Incorrect <em>information</em> on your report"],"company":["<em>EQUIFAX</em>, INC."],"sub_issue":["Account <em>information</em> incorrect"]},"sort":[18.856205,"15899682"]},{"_index":"complaint-public-v1","_id":"18556790","_score":18.834332,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"Complaint Narrative I am submitting this complaint against Equifax Inc. and Equifax XXXX XXXX, XXXX for failure to maintain maximum possible accuracy, failure to properly reinvestigate disputes, improper reporting of mixed-file information, and failure to correct or delete unverifiable data on both my personal consumer credit file and my business credit file, in violation of the Fair Credit Reporting Act ( FCRA ) and the Gramm-Leach-Bliley Act ( GLBA ). \n\nDespite my formal written disputes and submission of supporting documentation, Equifax continues to report inaccurate, inconsistent, and unverifiable information, including incorrect personal identifiers, unauthorized addresses, inconsistent bankruptcy reporting, and an invalid public record/judgment on my business credit file. \n\nConsumer Information Name : XXXX XXXX Date of Birth : XX/XX/XXXX SSN ( Last 4 ) : XXXX ONLY authorized address : XXXX XXXX XXXX XXXX XXXXXXXX, XXXX XXXX, XXXX, GA XXXX Equifax is reporting multiple outdated, duplicate, or unauthorized addresses, which I have never authorized and which directly contribute to mixed-file and identity theft issues. \n\nPersonal Credit Disputes Equifax is reporting inaccurate and improperly displayed personal data, including : Name variations and aliases that do not belong to me Unauthorized and obsolete addresses Phone numbers that are not mine Employer information that is inaccurate or unverified I have demanded deletion of all incorrect personal identifiers and retention of ONLY my authorized address listed above. Equifax has failed to comply. \n\nXXXX  XXXX Bankruptcy Inconsistent & Unverifiable Reporting Equifax is reporting a XXXX  XXXX bankruptcy inconsistently across credit bureaus, making the information unverifiable : XXXX  reports : Filed XX/XX/XXXX Ref # XXXX XXXX  reports : Filed XX/XX/XXXX Ref # XXXX Equifax reports : Filed XX/XX/XXXX Ref # XXXX All report a {$0.00} liability, yet Equifax has failed to provide court-certified documentation or proper verification. \n\nThis violates : FCRA 607 ( b ) Maximum possible accuracy FCRA 609 ( a ) Right to source disclosure FCRA 611 ( a ) Reinvestigation obligations FCRA 611 ( a ) ( XXXX ) Reinsertion standards I provided an FTC Identity Theft Report ( Ref # XXXX ) and a Police Report ( Case # XXXX ). Equifax has failed to properly investigate or delete unverifiable information. \n\nBusiness Credit File XXXX XXXXXXXX XXXX XXXX XXXX Business Name : XXXX XXXX XXXX XXXX XXXXXXXX Entity Type : XXXX XXXX ( Last 4 ) : XXXX ONLY authorized business address : XXXX XXXX XXXX XXXX XXXXXXXX, XXXX XXXX, XXXX, GA XXXX Authorized Officer : XXXX XXXX Equifax is reporting incorrect business identity data and an invalid civil judgment. \n\nInaccurate Civil Judgment / Public Record Equifax reports the following judgment on my business credit file : Judgment Number : XXXX Judgment Date : XX/XX/XXXX Court : XXXX XXXX Supreme Court Reported Filer : XXXX XXXX XXXX XXXX Amount : {$150000.00} This judgment is not valid as reported, is unverifiable, and does not reflect a lawful or enforceable obligation of my business. \n\nEquifax has failed to provide : Court-certified filing documentation Proof of EIN or business identity match Proof of an executed agreement or obligation Verification source and date Reporting this without proper verification violates FCRA 607 ( b ) and 611.\n\nSecurity Freeze Failure Due to documented identity theft and mixed-file activity, I formally requested security freezes on both my personal and business credit files under 15 U.S.C. 605A & 605B.\n\nEquifax has failed to properly confirm : Placement of the freezes Provision of a PIN or secure method to lift the freeze Application of the freeze to downstream products, including Equifax XXXX XXXX and XXXX feeds Harm Caused Equifaxs failures have : Damaged my personal and business creditworthiness Interfered with business banking and lending eligibility Created ongoing identity theft and mixed-file risks Delayed business funding and compliance matters","date_sent_to_company":"2026-01-08T14:25:45.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"30331","tags":null,"has_narrative":true,"complaint_id":"18556790","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"EQUIFAX, INC.","date_received":"2026-01-08T04:58:57.000Z","state":"GA","company_public_response":null,"sub_issue":"Information belongs to someone else"},"highlight":{"complaint_what_happened":["<em>Complaint</em> <em>Narrative</em> I am <em>submitting</em> this <em>complaint</em> <em>against</em> <em>Equifax</em> Inc. and <em>Equifax</em> XXXX XXXX, XXXX for <em>failure</em> to maintain maximum possible accuracy, <em>failure</em> to properly reinvestigate disputes, improper reporting of mixed-file <em>information</em>, and <em>failure</em> to correct or delete unverifiable data on both my personal consumer credit file and my business credit file, in violation of the Fair Credit Reporting Act ( FCRA ) and the Gramm-Leach-Bliley Act ( GLBA )."],"issue":["Incorrect <em>information</em> on your report"],"company":["<em>EQUIFAX</em>, INC."],"sub_issue":["<em>Information</em> belongs to someone else"]},"sort":[18.834332,"18556790"]},{"_index":"complaint-public-v1","_id":"14477698","_score":17.611052,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"Subject : American Express Reporting Inaccurate Account Not Listed on Any Credit Bureau Request for Removal and Damages Under FCRA XXXX and XXXX Company : American Express Product : Credit Card Issue : Incorrect information on credit report Consumer Complaint Narrative : I am submitting this formal complaint against American Express regarding a credit card account, partial account number XXXX, which continues to appear in my American Express XXXX app and internal account profile, even though it has been removed from all three major credit reporting agenciesExperian, Equifax, and TransUnionas of todays date. \nIn support of this complaint, I have submitted all necessary identifying and supporting documents, including a copy of my government-issued photo ID, Social Security card XXXX proof of address via verified mail, a signed and notarized FTC Identity Theft Affidavit declaring the American Express account in question as unauthorized or related to identity theft, current copies of all three bureau reports showing the account has been deleted, and a screenshot from my American Express app clearly displaying that the account remains visible and active internally. \nUnder the Fair Credit Reporting Act ( XXXX  ), American Express is required to block and cease the use of any account that has been identified as fraudulent or the result of identity theft, once the proper documentation is provided, in accordance with XXXX [ XXXX U.S.C. XXXX ]. Furthermore, under XXXX [ XXXX U.S.C. XXXX ], I have the right to request a reinvestigation of disputed information and to have unverifiable or false data removed. American Express continued retention and display of this accountdespite its removal by all three credit bureaus and my submission of full supporting documentationdemonstrates either a refusal or failure to comply with these FCRA obligations. \nThis situation has caused me significant emotional distress, concern over my data privacy, and hesitation to move forward with future credit applications, due to the possibility that American Express may still use this incorrect or disputed information in its internal decision-making processes. I believe this conduct constitutes willful noncompliance under FCRA XXXX [ XXXX U.S.C. XXXX ] and/or negligent noncompliance under FCRA XXXX XXXX XXXX U.S.C. XXXX ]. \nTherefore, I am requesting that American Express permanently delete the account from its internal records and ensure it is removed from all online and mobile app access. I am also requesting a written confirmation that the account has been purged from all systems and will not be referenced in any future credit decisions or retained in any form. Furthermore, I am seeking monetary damages in the amount of {$1000.00} for the distress, harm, and violation of my rights under federal law. \nPlease confirm receipt of this complaint and provide a full written response outlining the actions taken to resolve this matter.","date_sent_to_company":"2025-07-06T19:20:09.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"660XX","tags":null,"has_narrative":true,"complaint_id":"14477698","timely":"Yes","company_response":"Closed with non-monetary relief","submitted_via":"Web","company":"AMERICAN EXPRESS COMPANY","date_received":"2025-07-06T19:16:26.000Z","state":"KS","company_public_response":null,"sub_issue":"Account status incorrect"},"highlight":{"complaint_what_happened":["Subject : American Express Reporting Inaccurate Account Not Listed on Any Credit Bureau Request for Removal and Damages Under FCRA XXXX and XXXX Company : American Express Product : Credit Card Issue : Incorrect <em>information</em> on credit report Consumer <em>Complaint</em> <em>Narrative</em> : I am <em>submitting</em> this formal <em>complaint</em> <em>against</em> American Express regarding a credit card account, partial account number XXXX, which continues to appear in my American Express XXXX app and internal account profile, even though it has"],"issue":["Incorrect <em>information</em> on your report"]},"sort":[17.611052,"14477698"]},{"_index":"complaint-public-v1","_id":"17910642","_score":17.20969,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"Urgent Demand for Immediate Action on Inconsistent, Unverifiable, and Fraudulent Credit Reporting by Equifax, Experian, and TransUnion Dear Consumer Financial Protection Bureau, I am submitting this formal and urgent complaint against Equifax, Experian, and TransUnion, which have blatantly failed to comply with federal law under the Fair Credit Reporting Act ( FCRA ), and systematically engaged in unethical, fraudulent, and illegal conduct in violation of consumer rights. Their ongoing disregard for accuracy and verification requirements has caused severe financial harm to me and countless other consumers. These practices have already been proven by multiple court rulings, regulatory orders, and substantial financial settlements to be fraudulent, negligent, and highly unethical. I demand immediate action to delete the unverifiable items on my credit reports and hold these entities accountable under the law. \n\nDiscrepancies in My Credit Reports : Direct Violations of FCRA XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Days Past Due Violation : This account is being reported differently on each bureaus report, demonstrating a blatant failure to maintain consistent and accurate data. Under FCRA 609, 611, this discrepancy proves negligent reporting and failure to investigate and verify disputed information. Such actions are fraudulent by omission, as they mislead creditors, lenders, and consumers. \n\n* XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Equifax : Balance : {$28000.00}, status : XXXX Days Past Due Experian : Missing or inconsistent status. \n\nTransUnion : Not reported at all. \n\nViolation : This failure to report consistently across bureaus undermines the accuracy of my credit profile and is illegal under FCRA. This shows the bureaus ' reckless disregard for maintaining the integrity of the information they distribute, which is directly harmful to consumers and violates XXXX ( a ) of the FCRA. \n\n* XXXX. XXXX XXXX  ( Account ending XXXX ) Equifax : \" Pays as Agreed, '' with flags stating \" Account Paid After Foreclosure Started '' and \" Affected by Disaster '' Experian/TransUnion : Inconsistent remarks and missing data. \n\nViolation : The inclusion of misleading and inconsistent foreclosure remarks is an unconscionable violation of FCRA, specifically 611 ( a ), as it fails to comply with requirements to provide accurate and timely information. The bureaus behavior here is not just negligent but fraudulent, intentionally obscuring key details from consumers and creditors. \n\n* XXXX. Department of Education XXXX XXXX ( Student Loan, Account ending XXXX ) Equifax : Balance : {$82000.00}, status : Pays As Agreed Experian/TransUnion : Discrepancies in balance reporting and narrative codes. \n\nViolation : The inaccurate reporting of federal student loans under the Department of Education is a clear violation of the FCRA. Experian, TransUnion, and Equifax are systematically failing to maintain accuracy, causing significant harm to the consumers ability to qualify for financing or favorable terms. Failure to comply with federal reporting guidelines is fraudulent. \n\nThe Proven Pattern of Fraudulent, Negligent, and Unlawful Conduct : Legal Precedents and Settlements Equifax History of Unethical and Fraudulent Behavior : XXXX XXXX Settlement ( Final Payouts XXXX ) In the wake of the XXXX data breach, which exposed the sensitive data of XXXX XXXX Americans, XXXX XXXX Equifax was XXXX into a global settlement with the FTC, CFPB, and state governments. The {$420.00} XXXX settlement allocated funds to victims, showing gross negligence and failure to secure consumer data, actions that the CFPB has since penalized. Final payouts are still being distributed. \n\nXXXX XXXX XXXX ( Final Approval XX/XX/XXXX ) Equifax settled XXXX class-action lawsuit over misreporting tribal loans. As part of the settlement, Equifax must delete erroneous loan accounts and compensate affected consumers. This reflects a pattern of erroneous reporting intentionally harming consumers for corporate benefit. \n\nCFPB XXXX {$15.00} XXXX Civil Penalty ( XX/XX/XXXX ) The CFPB issued a {$15.00} XXXX civil penalty against Equifax for failing to properly investigate consumer disputes over inaccurate credit-report information, which is a clear violation of FCRA. This penalty is just XXXX of the many regulatory actions confirming XXXX unlawful practices and the damage caused to consumers by such systemic failures. \n\nXXXX XXXX XXXX XXXX XXXX ( {$720000.00}, XX/XX/XXXX ) Equifax also settled a XXXX error case, paying {$720000.00} to consumers for erroneously lowering their credit scores, resulting in higher loan costs. This shows a continuing failure to maintain the accuracy required by law. \n\nXXXX XXXX XXXX Payouts ( Final Distribution Phase XXXX ) As part of the XXXX breach, final payouts began in XXXX, marking the culmination of Equifaxs liability for its unethical and negligent handling of consumer data, a practice that has now been rectified only after massive regulatory intervention. \n\nExperian Documented Pattern of Negligence and Systemic Failures : CFPB Lawsuit Filed XX/XX/XXXX Experian has been sued by the CFPB for failing to properly investigate consumer credit disputes, falsely re-inserting previously deleted information, and not maintaining accuracy. This represents systematic failures that have been proven unlawful under FCRA. \n\nCourt Ruling in XXXX XXXX Experian ( XX/XX/XXXX ) The courts decision on Experians XXXX practices further demonstrates that Experians illegal actions continue to be challenged in court, reinforcing the ongoing fraudulent misreporting and unethical dispute-handling procedures they employ. \n\nTransUnion XXXX XXXX XXXX XXXX and Fines : XXXX XXXX XXXX {$23.00} XXXX Fine ( XX/XX/XXXX ) TransUnion was XXXX {$23.00} XXXX by the CFPB and FTC for XXXX to properly process tenant screening reports and misleading consumers about security freeze processing, indicating gross negligence and fraud. \n\nXXXX XXXX {$23.00} XXXX ( Credit-Report Dispute Failures ) TransUnion was forced into XXXX {$23.00} XXXX class-action settlement for failing to properly investigate and delete disputed credit-report information. This case is a clear demonstration of fraudulent noncompliance and deceptive practices in consumer dispute resolutions. \n\nClass-Action Settlement {$2.00} XXXX ( Failure to Delete Information ) TransUnion was XXXX {$2.00} XXXX for violating FCRA by XXXX to delete inaccurate or outdated information after receiving valid deletion requests. \n\nBankruptcy Reporting FCRA Class-Action {$45.00} XXXX XXXX TransUnion XXXX XXXX others, was forced to settle for {$45.00} XXXX in a class-action lawsuit over failure to properly report bankruptcy and debt-discharge information, further underlining its systematic neglect of consumer rights. \n\nMulti-Bureau Public Record Reporting Cases ( Ongoing/Resolved Settlements ) Ongoing actions, involving TransUnion and other bureaus, continue to resolve improper public-record and tax-lien reporting, with settlements improving XXXX in consumer data across all three bureaus. \n\nThe ongoing litigation and settlements outlined above are clear evidence of these bureaus ' unlawful practices. Their history is XXXX of intentional negligence, deliberate noncompliance, and disregard for consumer welfare. If this pattern is allowed to continue, the legal consequences will be severe.","date_sent_to_company":"2025-12-10T06:13:04.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"33578","tags":null,"has_narrative":true,"complaint_id":"17910642","timely":"Yes","company_response":"Closed with non-monetary relief","submitted_via":"Web","company":"EQUIFAX, INC.","date_received":"2025-12-10T06:12:38.000Z","state":"FL","company_public_response":null,"sub_issue":"Account information incorrect"},"highlight":{"complaint_what_happened":["Urgent Demand for Immediate Action on Inconsistent, Unverifiable, and Fraudulent Credit Reporting by <em>Equifax</em>, Experian, and TransUnion Dear Consumer Financial Protection Bureau, I am <em>submitting</em> this formal and urgent <em>complaint</em> <em>against</em> <em>Equifax</em>, Experian, and TransUnion, which have blatantly failed to <em>comply</em> with federal law under the Fair Credit Reporting Act ( FCRA ), and systematically engaged in unethical, fraudulent, and illegal conduct in violation of consumer rights."],"issue":["Incorrect <em>information</em> on your report"],"company":["<em>EQUIFAX</em>, INC."],"sub_issue":["Account <em>information</em> incorrect"]},"sort":[17.20969,"17910642"]},{"_index":"complaint-public-v1","_id":"17910638","_score":17.20969,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"Urgent Demand for Immediate Action on Inconsistent, Unverifiable, and Fraudulent Credit Reporting by Equifax, Experian, and TransUnion Dear Consumer Financial Protection Bureau, I am submitting this formal and urgent complaint against Equifax, Experian, and TransUnion, which have blatantly failed to comply with federal law under the Fair Credit Reporting Act ( FCRA ), and systematically engaged in unethical, fraudulent, and illegal conduct in violation of consumer rights. Their ongoing disregard for accuracy and verification requirements has caused severe financial harm to me and countless other consumers. These practices have already been proven by multiple court rulings, regulatory orders, and substantial financial settlements to be fraudulent, negligent, and highly unethical. I demand immediate action to delete the unverifiable items on my credit reports and hold these entities accountable under the law. \n\nDiscrepancies in My Credit Reports : Direct Violations of FCRA XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Days Past Due Violation : This account is being reported differently on each bureaus report, demonstrating a blatant failure to maintain consistent and accurate data. Under FCRA 609, 611, this discrepancy proves negligent reporting and failure to investigate and verify disputed information. Such actions are fraudulent by omission, as they mislead creditors, lenders, and consumers. \n\n* XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Equifax : Balance : {$28000.00}, status : XXXX Days Past Due Experian : Missing or inconsistent status. \n\nTransUnion : Not reported at all. \n\nViolation : This failure to report consistently across bureaus undermines the accuracy of my credit profile and is illegal under FCRA. This shows the bureaus ' reckless disregard for maintaining the integrity of the information they distribute, which is directly harmful to consumers and violates XXXX ( a ) of the FCRA. \n\n* XXXX. XXXX XXXX  ( Account ending XXXX ) Equifax : \" Pays as Agreed, '' with flags stating \" Account Paid After Foreclosure Started '' and \" Affected by Disaster '' Experian/TransUnion : Inconsistent remarks and missing data. \n\nViolation : The inclusion of misleading and inconsistent foreclosure remarks is an unconscionable violation of FCRA, specifically 611 ( a ), as it fails to comply with requirements to provide accurate and timely information. The bureaus behavior here is not just negligent but fraudulent, intentionally obscuring key details from consumers and creditors. \n\n* XXXX. Department of Education XXXX XXXX ( Student Loan, Account ending XXXX ) Equifax : Balance : {$82000.00}, status : Pays As Agreed Experian/TransUnion : Discrepancies in balance reporting and narrative codes. \n\nViolation : The inaccurate reporting of federal student loans under the Department of Education is a clear violation of the FCRA. Experian, TransUnion, and Equifax are systematically failing to maintain accuracy, causing significant harm to the consumers ability to qualify for financing or favorable terms. Failure to comply with federal reporting guidelines is fraudulent. \n\nThe Proven Pattern of Fraudulent, Negligent, and Unlawful Conduct : Legal Precedents and Settlements Equifax History of Unethical and Fraudulent Behavior : XXXX XXXX Settlement ( Final Payouts XXXX ) In the wake of the XXXX data breach, which exposed the sensitive data of XXXX XXXX Americans, XXXX XXXX Equifax was XXXX into a global settlement with the FTC, CFPB, and state governments. The {$420.00} XXXX settlement allocated funds to victims, showing gross negligence and failure to secure consumer data, actions that the CFPB has since penalized. Final payouts are still being distributed. \n\nXXXX XXXX XXXX ( Final Approval XX/XX/XXXX ) Equifax settled XXXX class-action lawsuit over misreporting tribal loans. As part of the settlement, Equifax must delete erroneous loan accounts and compensate affected consumers. This reflects a pattern of erroneous reporting intentionally harming consumers for corporate benefit. \n\nCFPB XXXX {$15.00} XXXX Civil Penalty ( XX/XX/XXXX ) The CFPB issued a {$15.00} XXXX civil penalty against Equifax for failing to properly investigate consumer disputes over inaccurate credit-report information, which is a clear violation of FCRA. This penalty is just XXXX of the many regulatory actions confirming XXXX unlawful practices and the damage caused to consumers by such systemic failures. \n\nXXXX XXXX XXXX XXXX XXXX ( {$720000.00}, XX/XX/XXXX ) Equifax also settled a XXXX error case, paying {$720000.00} to consumers for erroneously lowering their credit scores, resulting in higher loan costs. This shows a continuing failure to maintain the accuracy required by law. \n\nXXXX XXXX XXXX Payouts ( Final Distribution Phase XXXX ) As part of the XXXX breach, final payouts began in XXXX, marking the culmination of Equifaxs liability for its unethical and negligent handling of consumer data, a practice that has now been rectified only after massive regulatory intervention. \n\nExperian Documented Pattern of Negligence and Systemic Failures : CFPB Lawsuit Filed XX/XX/XXXX Experian has been sued by the CFPB for failing to properly investigate consumer credit disputes, falsely re-inserting previously deleted information, and not maintaining accuracy. This represents systematic failures that have been proven unlawful under FCRA. \n\nCourt Ruling in XXXX XXXX Experian ( XX/XX/XXXX ) The courts decision on Experians XXXX practices further demonstrates that Experians illegal actions continue to be challenged in court, reinforcing the ongoing fraudulent misreporting and unethical dispute-handling procedures they employ. \n\nTransUnion XXXX XXXX XXXX XXXX and Fines : XXXX XXXX XXXX {$23.00} XXXX Fine ( XX/XX/XXXX ) TransUnion was XXXX {$23.00} XXXX by the CFPB and FTC for XXXX to properly process tenant screening reports and misleading consumers about security freeze processing, indicating gross negligence and fraud. \n\nXXXX XXXX {$23.00} XXXX ( Credit-Report Dispute Failures ) TransUnion was forced into XXXX {$23.00} XXXX class-action settlement for failing to properly investigate and delete disputed credit-report information. This case is a clear demonstration of fraudulent noncompliance and deceptive practices in consumer dispute resolutions. \n\nClass-Action Settlement {$2.00} XXXX ( Failure to Delete Information ) TransUnion was XXXX {$2.00} XXXX for violating FCRA by XXXX to delete inaccurate or outdated information after receiving valid deletion requests. \n\nBankruptcy Reporting FCRA Class-Action {$45.00} XXXX XXXX TransUnion XXXX XXXX others, was forced to settle for {$45.00} XXXX in a class-action lawsuit over failure to properly report bankruptcy and debt-discharge information, further underlining its systematic neglect of consumer rights. \n\nMulti-Bureau Public Record Reporting Cases ( Ongoing/Resolved Settlements ) Ongoing actions, involving TransUnion and other bureaus, continue to resolve improper public-record and tax-lien reporting, with settlements improving XXXX in consumer data across all three bureaus. \n\nThe ongoing litigation and settlements outlined above are clear evidence of these bureaus ' unlawful practices. Their history is XXXX of intentional negligence, deliberate noncompliance, and disregard for consumer welfare. If this pattern is allowed to continue, the legal consequences will be severe.","date_sent_to_company":"2025-12-10T06:13:01.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"33578","tags":null,"has_narrative":true,"complaint_id":"17910638","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"Experian Information Solutions Inc.","date_received":"2025-12-10T05:14:42.000Z","state":"FL","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Account information incorrect"},"highlight":{"complaint_what_happened":["Urgent Demand for Immediate Action on Inconsistent, Unverifiable, and Fraudulent Credit Reporting by <em>Equifax</em>, Experian, and TransUnion Dear Consumer Financial Protection Bureau, I am <em>submitting</em> this formal and urgent <em>complaint</em> <em>against</em> <em>Equifax</em>, Experian, and TransUnion, which have blatantly failed to <em>comply</em> with federal law under the Fair Credit Reporting Act ( FCRA ), and systematically engaged in unethical, fraudulent, and illegal conduct in violation of consumer rights."],"issue":["Incorrect <em>information</em> on your report"],"company":["Experian <em>Information</em> Solutions Inc."],"sub_issue":["Account <em>information</em> incorrect"]},"sort":[17.20969,"17910638"]},{"_index":"complaint-public-v1","_id":"17910643","_score":17.168018,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"Urgent Demand for Immediate Action on Inconsistent, Unverifiable, and Fraudulent Credit Reporting by Equifax, Experian, and TransUnion Dear Consumer Financial Protection Bureau, I am submitting this formal and urgent complaint against Equifax, Experian, and TransUnion, which have blatantly failed to comply with federal law under the Fair Credit Reporting Act ( FCRA ), and systematically engaged in unethical, fraudulent, and illegal conduct in violation of consumer rights. Their ongoing disregard for accuracy and verification requirements has caused severe financial harm to me and countless other consumers. These practices have already been proven by multiple court rulings, regulatory orders, and substantial financial settlements to be fraudulent, negligent, and highly unethical. I demand immediate action to delete the unverifiable items on my credit reports and hold these entities accountable under the law. \n\nDiscrepancies in My Credit Reports : Direct Violations of FCRA XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Days Past Due Violation : This account is being reported differently on each bureaus report, demonstrating a blatant failure to maintain consistent and accurate data. Under FCRA 609, 611, this discrepancy proves negligent reporting and failure to investigate and verify disputed information. Such actions are fraudulent by omission, as they mislead creditors, lenders, and consumers. \n\n* XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Equifax : Balance : {$28000.00}, status : XXXX Days Past Due Experian : Missing or inconsistent status. \n\nTransUnion : Not reported at all. \n\nViolation : This failure to report consistently across bureaus undermines the accuracy of my credit profile and is illegal under FCRA. This shows the bureaus ' reckless disregard for maintaining the integrity of the information they distribute, which is directly harmful to consumers and violates XXXX ( a ) of the FCRA. \n\n* XXXX. XXXX XXXX  ( Account ending XXXX ) Equifax : \" Pays as Agreed, '' with flags stating \" Account Paid After Foreclosure Started '' and \" Affected by Disaster '' Experian/TransUnion : Inconsistent remarks and missing data. \n\nViolation : The inclusion of misleading and inconsistent foreclosure remarks is an unconscionable violation of FCRA, specifically 611 ( a ), as it fails to comply with requirements to provide accurate and timely information. The bureaus behavior here is not just negligent but fraudulent, intentionally obscuring key details from consumers and creditors. \n\n* XXXX. Department of Education XXXX XXXX ( Student Loan, Account ending XXXX ) Equifax : Balance : {$82000.00}, status : Pays As Agreed Experian/TransUnion : Discrepancies in balance reporting and narrative codes. \n\nViolation : The inaccurate reporting of federal student loans under the Department of Education is a clear violation of the FCRA. Experian, TransUnion, and Equifax are systematically failing to maintain accuracy, causing significant harm to the consumers ability to qualify for financing or favorable terms. Failure to comply with federal reporting guidelines is fraudulent. \n\nThe Proven Pattern of Fraudulent, Negligent, and Unlawful Conduct : Legal Precedents and Settlements Equifax History of Unethical and Fraudulent Behavior : XXXX XXXX Settlement ( Final Payouts XXXX ) In the wake of the XXXX data breach, which exposed the sensitive data of XXXX XXXX Americans, XXXX XXXX Equifax was XXXX into a global settlement with the FTC, CFPB, and state governments. The {$420.00} XXXX settlement allocated funds to victims, showing gross negligence and failure to secure consumer data, actions that the CFPB has since penalized. Final payouts are still being distributed. \n\nXXXX XXXX XXXX ( Final Approval XX/XX/XXXX ) Equifax settled XXXX class-action lawsuit over misreporting tribal loans. As part of the settlement, Equifax must delete erroneous loan accounts and compensate affected consumers. This reflects a pattern of erroneous reporting intentionally harming consumers for corporate benefit. \n\nCFPB XXXX {$15.00} XXXX Civil Penalty ( XX/XX/XXXX ) The CFPB issued a {$15.00} XXXX civil penalty against Equifax for failing to properly investigate consumer disputes over inaccurate credit-report information, which is a clear violation of FCRA. This penalty is just XXXX of the many regulatory actions confirming XXXX unlawful practices and the damage caused to consumers by such systemic failures. \n\nXXXX XXXX XXXX XXXX XXXX ( {$720000.00}, XX/XX/XXXX ) Equifax also settled a XXXX error case, paying {$720000.00} to consumers for erroneously lowering their credit scores, resulting in higher loan costs. This shows a continuing failure to maintain the accuracy required by law. \n\nXXXX XXXX XXXX Payouts ( Final Distribution Phase XXXX ) As part of the XXXX breach, final payouts began in XXXX, marking the culmination of Equifaxs liability for its unethical and negligent handling of consumer data, a practice that has now been rectified only after massive regulatory intervention. \n\nExperian Documented Pattern of Negligence and Systemic Failures : CFPB Lawsuit Filed XX/XX/XXXX Experian has been sued by the CFPB for failing to properly investigate consumer credit disputes, falsely re-inserting previously deleted information, and not maintaining accuracy. This represents systematic failures that have been proven unlawful under FCRA. \n\nCourt Ruling in XXXX XXXX Experian ( XX/XX/XXXX ) The courts decision on Experians XXXX practices further demonstrates that Experians illegal actions continue to be challenged in court, reinforcing the ongoing fraudulent misreporting and unethical dispute-handling procedures they employ. \n\nTransUnion XXXX XXXX XXXX XXXX and Fines : XXXX XXXX XXXX {$23.00} XXXX Fine ( XX/XX/XXXX ) TransUnion was XXXX {$23.00} XXXX by the CFPB and FTC for XXXX to properly process tenant screening reports and misleading consumers about security freeze processing, indicating gross negligence and fraud. \n\nXXXX XXXX {$23.00} XXXX ( Credit-Report Dispute Failures ) TransUnion was forced into XXXX {$23.00} XXXX class-action settlement for failing to properly investigate and delete disputed credit-report information. This case is a clear demonstration of fraudulent noncompliance and deceptive practices in consumer dispute resolutions. \n\nClass-Action Settlement {$2.00} XXXX ( Failure to Delete Information ) TransUnion was XXXX {$2.00} XXXX for violating FCRA by XXXX to delete inaccurate or outdated information after receiving valid deletion requests. \n\nBankruptcy Reporting FCRA Class-Action {$45.00} XXXX XXXX TransUnion XXXX XXXX others, was forced to settle for {$45.00} XXXX in a class-action lawsuit over failure to properly report bankruptcy and debt-discharge information, further underlining its systematic neglect of consumer rights. \n\nMulti-Bureau Public Record Reporting Cases ( Ongoing/Resolved Settlements ) Ongoing actions, involving TransUnion and other bureaus, continue to resolve improper public-record and tax-lien reporting, with settlements improving XXXX in consumer data across all three bureaus. \n\nThe ongoing litigation and settlements outlined above are clear evidence of these bureaus ' unlawful practices. Their history is XXXX of intentional negligence, deliberate noncompliance, and disregard for consumer welfare. If this pattern is allowed to continue, the legal consequences will be severe.","date_sent_to_company":"2025-12-10T06:13:00.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"33578","tags":null,"has_narrative":true,"complaint_id":"17910643","timely":"Yes","company_response":"Closed with non-monetary relief","submitted_via":"Web","company":"TRANSUNION INTERMEDIATE HOLDINGS, INC.","date_received":"2025-12-10T06:12:38.000Z","state":"FL","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Account information incorrect"},"highlight":{"complaint_what_happened":["Urgent Demand for Immediate Action on Inconsistent, Unverifiable, and Fraudulent Credit Reporting by <em>Equifax</em>, Experian, and TransUnion Dear Consumer Financial Protection Bureau, I am <em>submitting</em> this formal and urgent <em>complaint</em> <em>against</em> <em>Equifax</em>, Experian, and TransUnion, which have blatantly failed to <em>comply</em> with federal law under the Fair Credit Reporting Act ( FCRA ), and systematically engaged in unethical, fraudulent, and illegal conduct in violation of consumer rights."],"issue":["Incorrect <em>information</em> on your report"],"sub_issue":["Account <em>information</em> incorrect"]},"sort":[17.168018,"17910643"]},{"_index":"complaint-public-v1","_id":"14535343","_score":17.15693,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"Dear Consumer Financial Protection Bureau, I am writing to file a formal complaint against Equifax, Experian, and TransUnion for their repeated failure to comply with the Fair Credit Reporting Act ( FCRA ), particularly 1 5 U.S.C. 1681c-2, in handling clear documentation of identity theft and fraudulent activity on my credit reports. Despite submitting all required identification and supporting documentation-including a copy of my Louisiana driver 's license and Social Security card-the credit reporting agencies have not blocked or removed the false information from my file. Additionally, I have been unfairly labeled with terms such as \" consumer disputes, '' \" fraud alerts, '' and notes suggesting that I am engaged in frivolous or underhanded activity.\n\nThis is unacceptable, defamatory, and in direct violation of federal law. In accordance with 15 U.S.C. 1681c-2 ( a ), I have provided : 1. Proof of my identity ( driver 's license and SSN card ) ; 2. A statement of identity theft and fraudulent information ; 3. Identification of all false tradelines and inquiries that are not mine.\n\nStill, the following harmful actions remain : - Accounts are marked with narrative codes such as \" 022 - Consumer Disputes, '' \" 057 - Collection Account, '' and other damaging remarks ; - Public remarks on my Equifax report falsely imply that I submitted frivolous disputes or am associated with fraud ; - Negative items remain, including charge-offs, collections, inquiries, and inaccurate addresses/employers ; - The presence of over a dozen derogatory tradelines I did not authorize,\nincluding but not limited to : - XXXX XXXX XXXX ( multiple entries ) - XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX ( Hard inquiries ) These entries are materially harming my ability to obtain credit and are causing personal and professional harm.\n\nAdditionally, the only personal information that should appear on my credit reports is as follows : Name : XXXX XXXX XXXX XXXX XXXX XXXX XXXXXX/XX/XXXX Address : XXXX XXXX XXXX XXXX XXXX XXXX XXXX Phone : XXXX Email : XXXX Employer : XXXX XXXX All other addresses, phone numbers, employers, fraud alerts, consumer statements, and notations of dispute or identity theft must be permanently removed. Legal Precedent As established in Cushman v. Trans Union Corp., 115 F.3d 220 ( 3d Cir. 1997 ) and Dennis v. BEH-1, LLC, 520 F.3d 1066 ( 9th Cir. 2008 ), credit bureaus are legally obligated to conduct a meaningful investigation and correct or remove inaccurate data. Mislabeling a legitimate identity theft complaint as \" frivolous '' may constitute willful non-compliance under FCRA 1681n.","date_sent_to_company":"2025-07-08T22:59:15.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"70817","tags":null,"has_narrative":true,"complaint_id":"14535343","timely":"Yes","company_response":"Closed with non-monetary relief","submitted_via":"Web","company":"EQUIFAX, INC.","date_received":"2025-07-08T22:58:51.000Z","state":"LA","company_public_response":null,"sub_issue":"Information belongs to someone else"},"highlight":{"complaint_what_happened":["Dear Consumer Financial Protection Bureau, I am writing to file a formal <em>complaint</em> <em>against</em> <em>Equifax</em>, Experian, and TransUnion for their repeated <em>failure</em> to <em>comply</em> with the Fair Credit Reporting Act ( FCRA ), particularly 1 5 U.S.C. 1681c-2, in handling clear documentation of identity theft and fraudulent activity on my credit reports."],"issue":["Incorrect <em>information</em> on your report"],"company":["<em>EQUIFAX</em>, INC."],"sub_issue":["<em>Information</em> belongs to someone else"]},"sort":[17.15693,"14535343"]},{"_index":"complaint-public-v1","_id":"14532829","_score":17.15693,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"Dear Consumer Financial Protection Bureau, I am writing to file a formal complaint against Equifax, Experian, and TransUnion for their repeated failure to comply with the Fair Credit Reporting Act ( FCRA ), particularly 1 5 U.S.C. 1681c-2, in handling clear documentation of identity theft and fraudulent activity on my credit reports. Despite submitting all required identification and supporting documentation-including a copy of my Louisiana driver 's license and Social Security card-the credit reporting agencies have not blocked or removed the false information from my file. Additionally, I have been unfairly labeled with terms such as \" consumer disputes, '' \" fraud alerts, '' and notes suggesting that I am engaged in frivolous or underhanded activity.\n\nThis is unacceptable, defamatory, and in direct violation of federal law. In accordance with 15 U.S.C. 1681c-2 ( a ), I have provided : 1. Proof of my identity ( driver 's license and SSN card ) ; 2. A statement of identity theft and fraudulent information ; 3. Identification of all false tradelines and inquiries that are not mine.\n\nStill, the following harmful actions remain : - Accounts are marked with narrative codes such as \" 022 - Consumer Disputes, '' \" 057 - Collection Account, '' and other damaging remarks ; - Public remarks on my Equifax report falsely imply that I submitted frivolous disputes or am associated with fraud ; - Negative items remain, including charge-offs, collections, inquiries, and inaccurate addresses/employers ; - The presence of over a dozen derogatory tradelines I did not authorize,\nincluding but not limited to : - XXXX XXXX XXXX ( multiple entries ) - XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX ( Hard inquiries ) These entries are materially harming my ability to obtain credit and are causing personal and professional harm.\n\nAdditionally, the only personal information that should appear on my credit reports is as follows : Name : XXXX XXXX XXXX XXXX XXXX XXXX XXXXXX/XX/XXXX Address : XXXX XXXX XXXX XXXX XXXX XXXX XXXX Phone : XXXX Email : XXXX Employer : XXXX XXXX All other addresses, phone numbers, employers, fraud alerts, consumer statements, and notations of dispute or identity theft must be permanently removed. Legal Precedent As established in Cushman v. Trans Union Corp., 115 F.3d 220 ( 3d Cir. 1997 ) and Dennis v. BEH-1, LLC, 520 F.3d 1066 ( 9th Cir. 2008 ), credit bureaus are legally obligated to conduct a meaningful investigation and correct or remove inaccurate data. Mislabeling a legitimate identity theft complaint as \" frivolous '' may constitute willful non-compliance under FCRA 1681n.","date_sent_to_company":"2025-07-08T22:59:17.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"70817","tags":null,"has_narrative":true,"complaint_id":"14532829","timely":"Yes","company_response":"Closed with non-monetary relief","submitted_via":"Web","company":"TRANSUNION INTERMEDIATE HOLDINGS, INC.","date_received":"2025-07-08T22:12:37.000Z","state":"LA","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Information belongs to someone else"},"highlight":{"complaint_what_happened":["Dear Consumer Financial Protection Bureau, I am writing to file a formal <em>complaint</em> <em>against</em> <em>Equifax</em>, Experian, and TransUnion for their repeated <em>failure</em> to <em>comply</em> with the Fair Credit Reporting Act ( FCRA ), particularly 1 5 U.S.C. 1681c-2, in handling clear documentation of identity theft and fraudulent activity on my credit reports."],"issue":["Incorrect <em>information</em> on your report"],"sub_issue":["<em>Information</em> belongs to someone else"]},"sort":[17.15693,"14532829"]},{"_index":"complaint-public-v1","_id":"15004126","_score":16.885782,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"I am submitting this formal dispute and demand for reinvestigation and permanent deletion of the XXXX XXXX XXXX tradeline ( Account No. XXXX ) from all three credit reporting agencies Equifax, Experian, and TransUnion due to your continued violation of federal law and industry-standard XXXX XXXX reporting guidelines. This dispute is based on new material evidence : a letter dated XX/XX/XXXX, from XXXX XXXX XXXX, submitted as part of CFPB complaint # XXXX. In that letter, XXXX claims a civil judgment was entered against me on XX/XX/XXXX, yet they fail to provide any docket number, court name, or jurisdiction. I have submitted a XXXX Full File Disclosure dated XX/XX/XXXX, which confirms there is no such judgment in any state or federal court record. XXXX representation is therefore factually false, legally unsupported, and clearly unverifiable under FCRA 1681i ( a ) ( 5 ) ( A ).\n\nTo be clear, the XXXX XXXX XXXX tradeline contains incorrect account information and an inaccurate account status, including false legal claims and improperly coded data. These inaccuracies violate FCRA 1681e ( b ) and multiple provisions of the Metro 2 credit reporting standard, which all three credit bureaus are contractually and operationally bound to enforce.\n\nUnder FCRA 1681e ( b ), credit bureaus are required to ensure maximum possible accuracy in all information reported. That standard can not be met when you rely on a furnisher like XXXX who has failed to substantiate the debt or provide any legitimate legal documentation. Additionally, I have provided all documentation required under FCRA 1681c-2 ( Section 605B ), including my FTC Identity Theft Report ( Ref. No. XXXX ), a valid government-issued ID, proof of address, and a signed identity theft affidavit. You are legally obligated to block and delete identity-theft-related tradelines within four business days, and your continued reporting of this fraudulent account represents willful and negligent noncompliance under FCRA 1681n and 1681o. \n\nThis XXXX tradeline also fails multipl\n\ne Metro 2 field-level compliance rules. It reflects conflicting account status indicators ( e.g., \" closed '' while showing an active balance ), omits required identity theft indicators such as ECOA Code Z and Special Comment Code AA, and includes unsupported legal narrative referencing a judgment without any court data as required. These inconsistencies are violations not just of Metro 2 protocol but of your statutory obligations under the FCRA. This is a new and distinct dispute, supported by new documentary evidence. It is neither frivolous nor duplicative, and you are now on formal notice that your continued reporting of this inaccurate, unverifiable tradeline may constitute reckless disregard for the truth and systemic failure to comply with consumer protection law. \n\nI demand that you immediately delete the XXXX XXXX XXXX tradeline from all three of my credit reports and provide written confirmation of its removal. If this issue is not resolved without delay, I will escalate the matter to CFPB Enforcement, submit complaints to the Federal Trade Commission, and pursue legal remedies as permitted under the FCRA.","date_sent_to_company":"2025-07-31T13:09:56.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"30331","tags":null,"has_narrative":true,"complaint_id":"15004126","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"Experian Information Solutions Inc.","date_received":"2025-07-31T13:09:30.000Z","state":"GA","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Account status incorrect"},"highlight":{"complaint_what_happened":["I am <em>submitting</em> this formal dispute and demand for reinvestigation and permanent deletion of the XXXX XXXX XXXX tradeline ( Account No. XXXX ) from all three credit reporting agencies <em>Equifax</em>, Experian, and TransUnion due to your continued violation of federal law and industry-standard XXXX XXXX reporting guidelines. This dispute is based on new material evidence : a letter dated XX/XX/XXXX, from XXXX XXXX XXXX, <em>submitted</em> as part of CFPB <em>complaint</em> # XXXX."],"issue":["Incorrect <em>information</em> on your report"],"company":["Experian <em>Information</em> Solutions Inc."]},"sort":[16.885782,"15004126"]},{"_index":"complaint-public-v1","_id":"15004865","_score":16.837475,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"I am submitting this formal dispute and demand for reinvestigation and permanent deletion of the XXXX XXXX XXXX tradeline ( Account No. XXXX ) from all three credit reporting agencies Equifax, Experian, and TransUnion due to your continued violation of federal law and industry-standard XXXX XXXX reporting guidelines. This dispute is based on new material evidence : a letter dated XX/XX/XXXX, from XXXX XXXX XXXX, submitted as part of CFPB complaint # XXXX. In that letter, XXXX claims a civil judgment was entered against me on XX/XX/XXXX, yet they fail to provide any docket number, court name, or jurisdiction. I have submitted a XXXX Full File Disclosure dated XX/XX/XXXX, which confirms there is no such judgment in any state or federal court record. XXXX representation is therefore factually false, legally unsupported, and clearly unverifiable under FCRA 1681i ( a ) ( 5 ) ( A ).\n\nTo be clear, the XXXX XXXX XXXX tradeline contains incorrect account information and an inaccurate account status, including false legal claims and improperly coded data. These inaccuracies violate FCRA 1681e ( b ) and multiple provisions of the Metro 2 credit reporting standard, which all three credit bureaus are contractually and operationally bound to enforce.\n\nUnder FCRA 1681e ( b ), credit bureaus are required to ensure maximum possible accuracy in all information reported. That standard can not be met when you rely on a furnisher like XXXX who has failed to substantiate the debt or provide any legitimate legal documentation. Additionally, I have provided all documentation required under FCRA 1681c-2 ( Section 605B ), including my FTC Identity Theft Report ( Ref. No. XXXX ), a valid government-issued ID, proof of address, and a signed identity theft affidavit. You are legally obligated to block and delete identity-theft-related tradelines within four business days, and your continued reporting of this fraudulent account represents willful and negligent noncompliance under FCRA 1681n and 1681o. \n\nThis XXXX tradeline also fails multipl\n\ne Metro 2 field-level compliance rules. It reflects conflicting account status indicators ( e.g., \" closed '' while showing an active balance ), omits required identity theft indicators such as ECOA Code Z and Special Comment Code AA, and includes unsupported legal narrative referencing a judgment without any court data as required. These inconsistencies are violations not just of Metro 2 protocol but of your statutory obligations under the FCRA. This is a new and distinct dispute, supported by new documentary evidence. It is neither frivolous nor duplicative, and you are now on formal notice that your continued reporting of this inaccurate, unverifiable tradeline may constitute reckless disregard for the truth and systemic failure to comply with consumer protection law. \n\nI demand that you immediately delete the XXXX XXXX XXXX tradeline from all three of my credit reports and provide written confirmation of its removal. If this issue is not resolved without delay, I will escalate the matter to CFPB Enforcement, submit complaints to the Federal Trade Commission, and pursue legal remedies as permitted under the FCRA.","date_sent_to_company":"2025-07-31T13:10:01.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"30331","tags":null,"has_narrative":true,"complaint_id":"15004865","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"EQUIFAX, INC.","date_received":"2025-07-31T12:58:43.000Z","state":"GA","company_public_response":null,"sub_issue":"Account status incorrect"},"highlight":{"complaint_what_happened":["I am <em>submitting</em> this formal dispute and demand for reinvestigation and permanent deletion of the XXXX XXXX XXXX tradeline ( Account No. XXXX ) from all three credit reporting agencies <em>Equifax</em>, Experian, and TransUnion due to your continued violation of federal law and industry-standard XXXX XXXX reporting guidelines. This dispute is based on new material evidence : a letter dated XX/XX/XXXX, from XXXX XXXX XXXX, <em>submitted</em> as part of CFPB <em>complaint</em> # XXXX."],"issue":["Incorrect <em>information</em> on your report"],"company":["<em>EQUIFAX</em>, INC."]},"sort":[16.837475,"15004865"]},{"_index":"complaint-public-v1","_id":"15004125","_score":16.818058,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"I am submitting this formal dispute and demand for reinvestigation and permanent deletion of the XXXX XXXX XXXX tradeline ( Account No. XXXX ) from all three credit reporting agencies Equifax, Experian, and TransUnion due to your continued violation of federal law and industry-standard XXXX XXXX reporting guidelines. This dispute is based on new material evidence : a letter dated XX/XX/XXXX, from XXXX XXXX XXXX, submitted as part of CFPB complaint # XXXX. In that letter, XXXX claims a civil judgment was entered against me on XX/XX/XXXX, yet they fail to provide any docket number, court name, or jurisdiction. I have submitted a XXXX Full File Disclosure dated XX/XX/XXXX, which confirms there is no such judgment in any state or federal court record. XXXX representation is therefore factually false, legally unsupported, and clearly unverifiable under FCRA 1681i ( a ) ( 5 ) ( A ).\n\nTo be clear, the XXXX XXXX XXXX tradeline contains incorrect account information and an inaccurate account status, including false legal claims and improperly coded data. These inaccuracies violate FCRA 1681e ( b ) and multiple provisions of the Metro 2 credit reporting standard, which all three credit bureaus are contractually and operationally bound to enforce.\n\nUnder FCRA 1681e ( b ), credit bureaus are required to ensure maximum possible accuracy in all information reported. That standard can not be met when you rely on a furnisher like XXXX who has failed to substantiate the debt or provide any legitimate legal documentation. Additionally, I have provided all documentation required under FCRA 1681c-2 ( Section 605B ), including my FTC Identity Theft Report ( Ref. No. XXXX ), a valid government-issued ID, proof of address, and a signed identity theft affidavit. You are legally obligated to block and delete identity-theft-related tradelines within four business days, and your continued reporting of this fraudulent account represents willful and negligent noncompliance under FCRA 1681n and 1681o. \n\nThis XXXX tradeline also fails multipl\n\ne Metro 2 field-level compliance rules. It reflects conflicting account status indicators ( e.g., \" closed '' while showing an active balance ), omits required identity theft indicators such as ECOA Code Z and Special Comment Code AA, and includes unsupported legal narrative referencing a judgment without any court data as required. These inconsistencies are violations not just of Metro 2 protocol but of your statutory obligations under the FCRA. This is a new and distinct dispute, supported by new documentary evidence. It is neither frivolous nor duplicative, and you are now on formal notice that your continued reporting of this inaccurate, unverifiable tradeline may constitute reckless disregard for the truth and systemic failure to comply with consumer protection law. \n\nI demand that you immediately delete the XXXX XXXX XXXX tradeline from all three of my credit reports and provide written confirmation of its removal. If this issue is not resolved without delay, I will escalate the matter to CFPB Enforcement, submit complaints to the Federal Trade Commission, and pursue legal remedies as permitted under the FCRA.","date_sent_to_company":"2025-07-31T13:09:58.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"30331","tags":null,"has_narrative":true,"complaint_id":"15004125","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"TRANSUNION INTERMEDIATE HOLDINGS, INC.","date_received":"2025-07-31T13:09:30.000Z","state":"GA","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Account status incorrect"},"highlight":{"complaint_what_happened":["I am <em>submitting</em> this formal dispute and demand for reinvestigation and permanent deletion of the XXXX XXXX XXXX tradeline ( Account No. XXXX ) from all three credit reporting agencies <em>Equifax</em>, Experian, and TransUnion due to your continued violation of federal law and industry-standard XXXX XXXX reporting guidelines. This dispute is based on new material evidence : a letter dated XX/XX/XXXX, from XXXX XXXX XXXX, <em>submitted</em> as part of CFPB <em>complaint</em> # XXXX."],"issue":["Incorrect <em>information</em> on your report"]},"sort":[16.818058,"15004125"]},{"_index":"complaint-public-v1","_id":"14466420","_score":16.123228,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"Disclosure : As a consumer fully exercising my rights under the Fair Credit Reporting Act ( FCRA ), I am documenting each step in preparation for formal legal escalation, if necessary. \n\nClarification : This complaint is separate and distinct from any previously filed complaints against Equifax, Experian, and TransUnion. It addresses new violations and failures, specifically their refusal to provide verification documentation related to the XXXX XXXX dispute, as required under FCRA 1681g and 1681i ( a ) ( 6 ) ( B ) ( iii ). It is not duplicative in subject matter or legal basis. This is not a re-dispute. \n\nReference : Disputed XXXX XXXXXXXX account beginning with XXXX ( TransUnion and Experian format ) or ending in XXXX ( Equifax format ) showing a balance of {$690.00} and a credit limit of {$500.00}. \n\nSubject : Complaint Against Equifax, Experian, and TransUnion for FCRA Violations Improper Verification of a XXXX XXXXXXXX Account and Refusal to Provide Verification Documentation ( FCRA 1681g, 1681i ( a ) ( 6 ) ( B ) ( iii ), 611 ( a ) ( 5 ) ( A ), and Related Provisions ) Narrative : This complaint is directed against the three nationwide consumer reporting agencies Equifax, Experian, and TransUnion for willfully and negligently violating multiple provisions of the Fair Credit Reporting Act ( FCRA ) in their handling of my dispute regarding an inaccurate and unverifiable tradeline from XXXX XXXX \n\nBackground Facts The XXXX XXXX tradeline has been the subject of prior disputes and legal inquiries, with certified dispute letters sent in XXXX and XX/XX/XXXX. \n\nOn XX/XX/XXXX, I submitted a supplemental dispute to Experian, TransUnion, and Equifax identifying the XXXX XXXX tradeline as unverifiable, incomplete, and misleading, and specifically requested : - Full payment history - Signed agreements - Itemized statements - Proof of debt ownership or immediate deletion if documentation could not be produced. \nThis dispute cited FCRA 607 ( b ) and 623 ( a ) ( 1 ) ( A ) and demanded compliance. To date, no documentation has been provided by either XXXX XXXX or the credit reporting agencies. The tradeline remains legally unverifiable and must be deleted. \nThe payment history was altered following my dispute confirming that the original reporting contained inaccuracies yet no supporting documentation or explanation was provided for these changes. \n\nXXXX XXXX failed to respond to the dispute and did not furnish any signed contracts, transactional records, or itemized billing history, undermining any claim of verification. \n\nExperian manipulated the reported payment history after my dispute by shifting the XXXX delinquency from XX/XX/XXXX ( pre-dispute ) to XX/XX/XXXX ( post-dispute ). This shift artificially extends the derogatory impact of the tradeline by delaying the Date of First Delinquency ( DOFD ) without notice or documentation in violation of FCRA 607 ( b ), 611 ( a ) ( 5 ) ( A ), and 1681i. \n\nXXXX investigation results are misleading. Their post-dispute report falsely claims an update to the XXXX XXXX in XXXX and XX/XX/XXXX, stating it was 120 days late. However, these same delinquency ratings were already present in the XX/XX/XXXX report, before the dispute was filed. \n- This misrepresentation creates the false appearance of meaningful verification or correction, despite no new information or documentation. \n- Such conduct likely violates FCRA 611 ( a ) ( 5 ) ( A ) ( false verification ) and 607 ( b ) ( failure to ensure maximum possible accuracy ).\n\nThe reported account balance exceeds the credit limit, suggesting unverified fees or interest accruals, which were neither explained nor validated during the reinvestigation. \n\nNone of the CRAs provided notice of the changes made to the tradeline, violating FCRA 611 ( a ) ( 6 ), which mandates that consumers be informed of results and the method used during reinvestigation. \n\nUnverified Account Elements : XXXX XXXXXXXX failed to produce any of the following when requested through dispute or reinvestigation : Itemized balance history or account statements Signed applications or cardholder agreements Records of authorized or signed transactions Evidence of mailed or delivered late payment/charge-off notices Proof of consent to fees, interest, or terms of credit Full payment posting history Evidence of ownership or authorization to report the debt The absence of this documentation from both the furnisher and the CRAs shows that the account was not properly verified and remains unsubstantiated under FCRA standards. These failures also likely violate : New York XXXX XXXX XXXX XXXX, which prohibits inclusion of information that can not be verified as accurate and complete New York XXXX XXXX XXXX XXXX, prohibiting deceptive acts or practices in the conduct of business Failure of the Verification Process Only Two Possibilities, Both Unlawful : 1. Reliance on e-OSCAR System Checkbox Responses : If the CRAs relied solely on automated responses from the furnisher via the e-OSCAR platform without reviewing actual documentation they failed to conduct a reasonable reinvestigation in violation of FCRA 1681i ( a ) ( 1 ) and 607 ( b ). Such XXXX reliance is negligent and fails to meet the standard of maximum possible accuracy. \n2. Review of Incomplete or Unsent Documentation : If the CRAs received documentation from XXXX XXXXXXXX and either : o Chose not to review it ; or o Reviewed it but ignored the lack of responsive data ; Then they engaged in willful violations of FCRA 1681i, 1681g, and possibly 616617 concerning civil liability.\n\nViolation of the 30-Day Deadline ( Equifax ) : As of this filing, Equifax has failed to provide the results of its reinvestigation, despite receiving my dispute by certified mail on XX/XX/XXXX. This exceeds the 30-day limit established by FCRA 611 ( a ) ( 1 ) and 1681i ( a ) ( 1 ). The disputed XXXX XXXX tradeline continues to appear on my report ( as confirmed via XXXX XXXX ), despite no timely reinvestigation result being issued.\n\nFailure to Provide Required Disclosures : All three CRAs failed to comply with FCRA 1681i ( a ) ( 6 ) ( B ) ( iii ) and 1681g, which require : The method of verification Documentation or evidence reviewed Name and contact information of the verifying party Key Violations Include : 1. FCRA 1681i Failure to Conduct Reasonable Reinvestigation 2. FCRA 1681e ( b ) / 607 ( b ) Failure to Ensure Maximum Possible Accuracy 3. FCRA 1681g / 1681i ( a ) ( 6 ) ( B ) ( iii ) Failure to Provide Verification Method and Documentation 4. FCRA 611 ( a ) ( 6 ) Failure to Notify of Dispute Outcome Properly 5. FCRA 611 ( a ) ( 5 ) ( A ) Obligation to Delete Tradeline When Information Can not Be Verified Any continued attestation that this account is verified or updated without producing responsive documentation may constitute false certification, constructive fraud, or deceptive practices in violation of federal and state laws. \n\nLEGAL NOTICE AND FINAL OPPORTUNITY FOR RESOLUTION I am documenting this matter in good faith and notifying all parties that, unless this unverifiable tradeline is permanently deleted from my credit file within 15 calendar days, I will proceed with formal legal escalation. This includes : Filing small claims lawsuits against each CRA in New York State Filing complaints with the New York State Attorney General and Better Business Bureau Submitting additional FCRA claims to federal regulators This is not a demand for financial compensation, but a legal demand for the immediate and permanent deletion of the unverified tradeline. If deletion occurs in good faith within the timeframe stated, I will consider the matter resolved and will not pursue further action. \n\nRespectfully Submitted, XXXX XXXX","date_sent_to_company":"2025-07-04T17:48:40.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"11214","tags":null,"has_narrative":true,"complaint_id":"14466420","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"EQUIFAX, INC.","date_received":"2025-07-04T17:39:53.000Z","state":"NY","company_public_response":null,"sub_issue":"Account information incorrect"},"highlight":{"complaint_what_happened":["Subject : <em>Complaint</em> <em>Against</em> <em>Equifax</em>, Experian, and TransUnion for FCRA Violations Improper Verification of a XXXX XXXXXXXX Account and Refusal to Provide Verification Documentation ( FCRA 1681g, 1681i ( a ) ( 6 ) ( B ) ( iii ), 611 ( a ) ( 5 ) ( A ), and Related Provisions ) <em>Narrative</em> : This <em>complaint</em> is directed <em>against</em> the three nationwide consumer reporting agencies <em>Equifax</em>, Experian, and TransUnion for willfully and negligently violating multiple provisions of the Fair Credit Reporting Act ("],"issue":["Incorrect <em>information</em> on your report"],"company":["<em>EQUIFAX</em>, INC."],"sub_issue":["Account <em>information</em> incorrect"]},"sort":[16.123228,"14466420"]},{"_index":"complaint-public-v1","_id":"11082295","_score":15.319965,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"To Whom It May Concern at the Consumer Financial Protection Bureau ( CFPB ), I am writing to lodge a complaint against Equifax for the ongoing and severe harm caused by its negligent handling of my personal and financial data. The actions of Equifax, along with the conduct of its representatives, have left me financially disenfranchised, mentally distressed, and stripped of basic dignity. I demand immediate resolution and assert my rights under the law to protect myself against further harm. \nXXXX. Breach of Personal Data and Reporting Unauthorized Accounts Equifaxs failure to safeguard my personal data has allowed unauthorized accountsspecifically accounts linked to XXXX and XXXX tarnish my credit file. This is a direct consequence of the data breach, which not only compromised my sensitive information but enabled the perpetuation of fraud against me. Despite my repeated disputes, Equifax has willfully refused to remove these accounts reporting unauthorized information, which amounts to reckless indifference toward the accuracy of my credit file. \nXXXX. Dehumanizing Treatment by Representatives Equifax representative XXXX conduct has been particularly egregious. Her dismissive and disparaging remarks made me feel demeaned and powerless, as if I were a slave to a system designed to deny me fairness and justice. Rather than addressing my concerns with professionalism and care, XXXX responses have belittled my grievances and contributed to my mental anguish. This treatment reflects a lack of respect for my rights as a consumer and human being. \nXXXX. Violations of Federal Laws and Consumer Protections Equifax has committed multiple violations of federal law, which have directly contributed to my financial harm and emotional distress : XXXX. Repeated Opt-Out Notices Disregarded Against My Will Equifax ignored my multiple opt-out notices submitted under the Fair Credit Reporting Act ( FCRA ), 15 U.S.C. 1681b ( e ). By failing to process these notices, Equifax violated federal laws governing the permissible use of consumer information. The right to opt out of prescreened or unauthorized offers is guaranteed to consumers, and XXXX deliberate inaction is a direct affront to these rights. \nViolation of 15 U.S.C. 1681b ( e ) : Equifax has no lawful basis to retain or share my information after receiving explicit instructions through multiple opt-out requests. \nNeglect of Consumer Autonomy : By disregarding these opt-out notices, Equifax has effectively coerced me into a system that I expressly refused to participate in, stripping me of control over my personal and financial data. \nThis ongoing violation of my will constitutes a severe infringement on my legal rights and has perpetuated the harm caused by unauthorized reporting. \nEquifax has displayed a clear and deliberate pattern of negligence, defiance of federal law, and blatant disregard for my consumer rights. Despite submitting a fully compliant FTC Identity Theft Report, along with all required documentationproof of address, social security, and government-issued IDEquifax has intentionally ignored its legal obligations under 15 U.S.C. 1681c-2 ( FCRA ), which mandates blocking disputed information resulting from identity theft. Their refusal to act not only contravenes federal law but also exhibits a shocking level of contempt for their responsibility to protect consumers. \nBy selectively acknowledging disputes, such as addressing XXXX Bank while completely disregarding the same evidence for other unauthorized accounts, Equifax is engaging in discriminatory practices that undermine the very integrity of the consumer reporting process. This selective enforcement is not only unjust but demonstrates a willful violation of 15 U.S.C. 1681i, which requires a fair and thorough investigation of all disputed accounts. \nEquifaxs misconduct has left unauthorized accounts on my credit report, including XXXX XXXX, XXXX XXXX, XXXX XXXX, XXXX XXXX XXXX, XXXX XXXX, and XXXX XXXX XXXX.all of which I have rightfully disputed. This negligence has caused severe financial harm, jeopardizing my creditworthiness, and further exacerbating the mental and emotional anguish inflicted upon me. Their actionsor lack thereofrepresent an outright denial of my constitutional rights, as well as a systemic abuse of power aimed at controlling my consumer report against my will. \nXXXX behavior constitutes a breach of trust and a clear violation of consumer protection laws, including 15 U.S.C. 1681e ( b ), which requires credit reporting agencies to ensure maximum accuracy, and 15 U.S.C. 1681n, which imposes liability for willful noncompliance with the FCRA. Their disregard for the law, combined with their selective and prejudiced handling of my disputes, demonstrates an egregious lack of accountability and undermines the consumer protection framework they are obligated to uphold. I have documentation that will expose Equifaxs intentional misconduct, including their selective acknowledgment of disputes while disregarding identical claims, proving their efforts to manipulate and control my consumer report with willful disregard for my rights. \nEquifaxs actionsor inactionwill not go unanswered. This pattern of abuse, negligence, and selective enforcement is both unlawful and unethical, and I demand the immediate removal of all unauthorized accounts and full accountability for their violations of federal law. Should Equifax continue to ignore its obligations, I will have no choice but to escalate this matter to arbitration or federal litigation to seek damages for the irreparable harm caused. \n\nb. Negligence and Breach of Duty Equifaxs mishandling of my data during the breach demonstrates gross negligence. By failing to protect my information, Equifax breached its duty of care, exposing me to fraud and financial exploitation. \nc. Breach of Fiduciary Duty As a credit reporting agency, Equifax has a fiduciary duty to act in good faith and safeguard the interests of consumers. Its actionsallowing the perpetuation of fraudulent accountsconstitute a willful breach of this duty.\n\nd. Violations of the Equal Credit Opportunity Act ( ECOA ) By denying me equitable access to accurate credit reporting and imposing barriers to resolving disputes, Equifax has engaged in discriminatory practices that undermine my financial freedom.\n\ne. Constitutional Protections Against Coercion Equifaxs refusal to correct these inaccuracies has denied me the opportunity to exercise my constitutional right to financial liberty. The burden of battling their deliberate inaction has left me enslaved to a false narrative that paints me as financially irresponsiblea grave injustice XXXX. Selective Reporting and Contradictory Actions Equifaxs reporting of accounts demonstrates blatant inconsistencies and raises serious concerns about its adherence to fairness and accuracy obligations. While they sent a check related to the XXXX account, all other and related accounts listed below were still reported as unauthorized : XXXX XXXX : Account Number : XXXX XXXX XXXX XXXX : Account Numbers : XXXX, XXXX XXXX  XXXX : Account Number : XXXX XXXX XXXX ( XXXX ) : Account Number : XXXX XXXX XXXX Services : Account Number : XXXX Equifaxs selective handling of the XXXX Bank account demonstrates not only negligence but an intent to manipulate the reporting process to obscure its own failures. \n\n\n\n\nXXXX. Demand for Redress To rectify the harm caused by XXXX negligence, I demand the following : XXXX. Immediate removal of all unauthorized accounts from my credit report. \nXXXX. {$1000.00} per unauthorized account as compensation for financial harm, emotional distress, and mental anguish. \nXXXX. A formal apology acknowledging XXXX misconduct and detailing corrective measures to prevent further harm. \nXXXX. A commitment to ensure the accuracy of my credit file and comply with all federal and state laws governing credit reporting. \nXXXX. Case Law Supporting My Claims XXXX XXXX XXXX XXXX XXXX XXXX XXXX, XXXX XXXX XXXX ( XXXX XXXX. XXXX ) : This case established that failure to properly investigate disputes under the FCRA constitutes a breach of duty, leading to liability for damages caused by inaccuracies. XXXX refusal to remove fraudulent accounts parallels this failure. \nXXXX XXXX XXXX XXXX XXXX, 578 U.S. 330 ( XXXX ) : This Supreme Court case emphasized the importance of accurate consumer reporting. XXXX continued reporting of false accounts directly contravenes this precedent, causing tangible harm to my financial standing. \nXXXX XXXX XXXX XXXX XXXX XXXX XXXX, XXXX XXXX XXXX ( XXXX ) : This case reinforced the standard for willful noncompliance with the FCRA. XXXX negligence and refusal to address disputes amount to willful violations of their legal obligations. \nXXXX. Emotional and Financial Anguish Equifaxs actions have caused irreparable damage to my mental well-being. The endless disputes, derogatory treatment, and refusal to act have left me feeling helpless and violated. This ordeal has stripped me of my financial dignity, as my creditworthinessa cornerstone of financial freedomremains tarnished by fraudulent accounts. \nI have suffered sleepless nights, stress-induced health issues, and a loss of confidence in pursuing opportunities that rely on accurate credit reporting. The emotional toll of being treated as a victim of fraud while being denied justice is beyond measure. \nXXXX. Preparedness for Arbitration or Legal Action If Equifax does not resolve this matter promptly and equitably, I am fully prepared to pursue arbitration or legal action. I will present comprehensive evidence of the following : Unauthorized accounts reported by Equifax. \nDocumentation of my disputes and Equifaxs inadequate responses.\n\nEvidence of the financial and emotional harm caused by Equifaxs misconduct.","date_sent_to_company":"2024-12-10T01:50:03.000Z","issue":"Problem with a company's investigation into an existing problem","sub_product":"Credit reporting","zip_code":"33579","tags":null,"has_narrative":true,"complaint_id":"11082295","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"EQUIFAX, INC.","date_received":"2024-12-10T01:29:03.000Z","state":"FL","company_public_response":null,"sub_issue":"Their investigation did not fix an error on your report"},"highlight":{"complaint_what_happened":["Breach of Personal Data and Reporting Unauthorized Accounts <em>Equifaxs</em> <em>failure</em> to safeguard my personal data has allowed unauthorized accountsspecifically accounts linked to XXXX and XXXX tarnish my credit file. This is a direct consequence of the data breach, which not only compromised my sensitive <em>information</em> but enabled the perpetuation of fraud <em>against</em> me."],"company":["<em>EQUIFAX</em>, INC."]},"sort":[15.319965,"11082295"]},{"_index":"complaint-public-v1","_id":"16333446","_score":14.26589,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"Consumer Financial Protection Bureau XXXX XXXX : Formal Complaint and Immediate Enforcement Demand Concerning Sham and Incomplete Reinvestigation by Equifax Regarding Inaccurate Reporting of XXXX Installment Loan Account # XXXX To the Consumer Financial Protection Bureau : I submit this formal complaint against Equifax Information Services LLC ( Equifax ) for its gross and continuing failure to comply with the Fair Credit Reporting Act ( FCRA ), 15 U.S.C. 1681i, regarding my dispute involving inaccurate derogatory reporting on my XXXX installment loan account ( # XXXX ). \nEquifax produced a reinvestigation response dated XX/XX/XXXX ; however that response is incomplete and substantively deficient Equifax made limited file edits but failed to supply verifiable documentation, furnisher contact details, confirmation of human review, suppression of derogatory reporting during reinvestigation, its internal policies/procedures, and the full written verification procedures required by the FCRA. These outstanding deficiencies demonstrate a sham or inadequate reinvestigation and warrant immediate CFPB enforcement intervention. \n( For the CFPB record : my original dispute was submitted via the CFPB XXXX on XX/XX/XXXX ( CFPB XXXX ID : XXXX ). The CFPB XXXX shows Equifax responded on XX/XX/XXXX with a summary stating the item was verified and that Past Due, Balance, and Account History fields were modified. XXXX XXXX and mailed communications did not include the substantive verification documentation or furnisher contact details required under FCRA. ) Summary of Hardship I am a XXXX parent with an XXXX son, currently living in a hotel due to the financial strain caused by MOHELAs actions compounded by the Department of Education 's inaction. My income of {$960.00} per month is dramatically insufficient to meet my living expenses, particularly with hotel rates exceeding {$1100.00} biweekly. The derogatory marks placed on my credit report by XXXX directly prevent me from obtaining necessary funding and housing stability. This ongoing predicament has led to severe emotional distress and places me and my child at risk of eviction. \nDetailed Background and Points of Noncompliance Account : XXXX installment loan ending in XXXX Date opened : XX/XX/XXXX ; Report dates observed : XX/XX/XXXX ( updated as of XX/XX/XXXX ) Reported status : XXXX, 180 DAYS OR MORE PAST DUE, with narrative codes XXXX, XXXX, XXXX reported in inconsistent order. \nReported balance in Equifax file : {$2100.00} ( discrepancies with other records ; original dispute cited {$2100.00} ). \nFirst reported delinquency date on file : XX/XX/XXXX ( disputed sequence of delinquency reporting and chronology ). \nMy dispute and requested actions ( CFPB submission XX/XX/XXXX ) : Reinvestigate account under 15 U.S.C. 1681i ( a ).\n\nDelete or correct inaccurate/unverifiable information.\n\nProvide reinvestigation results and a description of the verification procedure used, plus furnisher name and contact information per 15 U.S.C. 1681i ( a ) ( 6 ) ( B ) ( iii ). \nTemporarily suppress the negative/delinquent status during reinvestigation. \nEnclosed supporting documents ( ID, proof of address, credit reports, other evidence ). \nEquifax responses and what they reported : Equifax acknowledged receipt and indicated a reinvestigation completed ( response dated XX/XX/XXXX ; CFPB portal shows company response on XX/XX/XXXX ). \nEquifaxs summary : MISSOURI HIGHER EDUCATION LOAN EQUIFAX VERIFIED THAT THIS ITEM IS REPORTED CORRECTLY. \nEquifax states the following fields were modified : XXXX XXXX, XXXX, Account XXXX. \nEquifax provided a boilerplate description of its general investigation process and stated that furnisher contact details are shown under the resultson the cover letter accompanying a revised credit file. \nComprehensive list of deficiencies, incomplete items, and inaccurate/missing responses from Equifax ( XXXX item below references my original requests and FCRA requirements ; XXXX responses are contrasted with what was required or requested. ) Reinvesitgation completeness XXXX from Equifax : XXXX claimed complete ( XX/XX/XXXX ). \nXXXX : XXXX completion notice is conclusory and unsupported by substantive evidence. The reinvestigation appears limited to electronic exchange with the furnisher and resulted only in limited field edits. \nDeletion or full correction of inaccurate tradeline Requested : Delete or correct unverifiable/inaccurate reporting ( e.g., Over 120 days past due, inconsistent narrative codes ). \nEquifax response : Item verified as reported correctly ; only XXXX XXXX, XXXX, Account XXXX fields were modified. \nXXXX : Equifax did not delete the tradeline nor fully correct the reported delinquency status ; derogatory status remains. \nWritten reinvestigation results and verification procedure details ( XXXX XXXX. XXXX ( a ) ( XXXX ) ( B ) ( iii ) ) Requested : Provide written notice describing procedures used to verify the information and furnishers contacted ( name, address, phone ). \nEquifax response : Boilerplate process description ; no casespecific verification documentation, no stepbystep account of records checked, and no specific verification procedure for this dispute. Equifax referenced a cover letter for furnisher contact info but did not provide the underlying verification records. \nXXXX : Failure to provide the specific verification procedures and supporting documentation used to verify this particular account. \nFurnisher contact details and communications log Requested : Furnisher name, address, phone number, and nature of communications during reinvestigation. \nEquifax response : Generic statement that such details appear on a cover letter accompanying a revised file. \nXXXX : No furnisher contact details or communication log were provided in the materials I received ; absent concrete contact information, I can not verify how the furnisher investigated or what source documents were used. \nXXXX XXXX vs. automated/computer verification ; identity and declaration of human reviewer Requested : Confirmation whether reinvestigation was completed solely by automated means ; if automated, proof that a qualified human XXXX reviewed and validated results INCLUDING name, title, signed declaration ; if not, perform humanled reinvestigation. \nEquifax response : No casespecific statement confirming human review or identification of any human reviewer for this dispute. Only a generic description of transmitting disputes to furnishers and receiving electronic results. \nXXXX : No assurance that a human XXXX reviewed or validated any automated outcome ; no human reviewer identification or signed statement provided. \nSuppression of derogatory reporting during reinvestigation Requested : Temporarily suppress the negative/delinquent status of the disputed tradeline during reinvestigation to prevent ongoing consumer harm ( CFPB guidance ). \nEquifax response : No indication that suppression occurred. \nXXXX : Equifax did not confirm suppression ; derogatory reporting continued. \nTimeliness and documentation of statutory timeframe compliance Requested : Evidence of receipt and completion dates to verify reinvestigation completed within 30 days per FCRA. \nEquifax response : Listed completion date ( XX/XX/XXXX ) but provided no evidence of receipt date, transmission to furnisher date, or timeline documentation. CFPB portal shows company response on XX/XX/XXXX, creating ambiguity about the dates and timeliness. \nXXXX : No clear evidence demonstrating compliance with the XXXX statutory window. \nInternal policies, procedures, quality control, and compliance with prior CFPB enforcement Requested : Provide internal policies and procedures governing FCRA reinvestigations, quality control/supervisory review protocols, and evidence of compliance with CFPB XX/XX/XXXX order. \nEquifax response : None ; no internal policies or QC documentation provided. \nXXXX : Equifax withheld internal documentation necessary to assess whether company procedures comport with FCRA obligations and the CFPB enforcement order. \nDelivery of reinvestigation documentation via portal and mailed correspondence Requested : Provide all reinvestigation documentation through the Equifax portal and by mail ( so I can review what verification was performed ). \nEquifax response : XXXX that a copy of dispute results has been mailed XXXX have been asserted generically ; in practice I have not received substantive mailed documentation or uploaded portal documentation containing verification records. \nXXXX : No supporting documents ( verification records, furnisher responses, communications logs ) were delivered to me via portal or mail. \nSpecific inaccuracies in data still present on file Chronology errors : XXXX shows jump to XXXX days delinquent in XX/XX/XXXX despite apparent activity in XX/XX/XXXX Equifax XXXX not resolve or provide explanation. \nNarrative code inconsistencies : Codes XXXX ( deferment ), XXXX ( 150 days ), XXXX ( XXXX days ) reported in an inconsistent sequence Equifax XXXX not correct or explain sequencing. \nBalance discrepancy : My dispute cited {$2100.00} ; Equifax file shows {$2100.00} ; Equifax modified balance field but did not provide source documentation validating the new amount. \nDelinquency coding ( XXXX, XXXX ) and XXXX 120 days past due remain reported for XXXX XXXX Equifax did not delete or meaningfully correct these codes. \nXXXX characterization of the response as verified Equifax response : Declared the item verified as reported correctly. \nXXXX : Without the verification evidence or furnisher communications, the claim of verification is unsubstantiated and effectively a conclusory assertion rather than meaningful verification. \nAdditional Allegations Willful Noncompliance and Stall Tactics Equifaxs pattern in this XXXX a conclusory verified finding with only limited field edits while refusing to provide supporting documentation and furnisher contact detailsconstitutes willful noncompliance, evasive behavior, and possible stall tactics to avoid transparency and accountability required under FCRA. The failure to provide internal policies and humanreview confirmation exacerbates concerns about adequacy of the reinvestigation. \nRequest for Equifax XXXX XXXX and HumanReview Confirmation ( explicit demand ) I request that Equifax immediately provide, at minimum : A complete copy of its internal written policies and procedures governing FCRA reinvestigations, including any automated matching/verification rules, quality control, and supervisory review procedures. \nA detailed, itemspecific reinvestigation report for account XXXX showing : ( a ) the exact records searched or reviewed ; ( b ) the furnisher ( XXXX ) contacted ; ( c ) copies of all communications exchanged with furnishers and any records furnished by them ; ( d ) the dates and times of all transmissions and receipts ; ( XXXX ) the specific reason ( XXXX ) for each field modification ; ( f ) the identity ( name, title ) and signed statement of any human reviewer who validated the result. \nA clear statement whether any portion of the reinvestigation or verification was completed solely by automated processes. If so, produce documentary proof that a qualified human XXXX reviewed and validated the automated result for this dispute ( name, title, signed declaration ). If human validation did not occur, Equifax must perform and complete a humanled reinvestigation and provide complete supporting documentation. \nProof that any derogatory status was suppressed during the reinvestigation ( if it was not suppressed, an explanation for nonsuppression and the legal basis ). \nSpecific Demands for Immediate CFPB Enforcement I urgently request that the CFPB require Equifax to : Provide a full, substantive reinvestigation of the disputed XXXX account, correcting or deleting any inaccurate data consistent with statutory accuracy standards within XXXX calendar days of this complaint acceptance. \nImmediately provide me with : A complete reinvestigation report and documentation detailing the verification and validation procedures employed ( casespecific ). \nWritten disclosure of furnishers contacted and copies of the communications/exhibits provided to or received from those furnishers. \nXXXX to all reinvestigation outcomes, supporting documentation, and any cover letters via the Equifax consumer portal and in mailed written form. \nTemporarily suppress the disputed derogatory status of the XXXX account during the reinvestigation, in accordance with CFPB recommendations. \nDisclose to the CFPB and me Equifaxs internal policies, procedures, quality control measures, and evidence of compliance with the CFPB XXXX dated XX/XX/XXXX. \nProvide a direct update to the CFPB and to me ; do not close this complaint until full compliance and correction are documented and communicated effectively. \nAdditionally and explicitly : Confirm in writing whether the reinvestigation at issue was completed solely via automated/computerized processes. If any automated processes were used, produce documentation demonstrating a human reinvestigator reviewed and validated the automated result for this dispute, including the human reviewers name, title, and a signed statement of review. If such human validation did not occur, Equifax must undertake and complete a humanled reinvestigation and provide the complete results and supporting documentation. \nDamages & Financial Exposure Calculations Statutory Damages XXXX XXXX. XXXX ( a ) ( XXXX ) ( A ) Demand : {$1500.00} per violation Violation Amount Failure to conduct reasonable reinvestigation {$1500.00} Failure to disclose verification procedure {$1500.00} Failure to delete unverifiable info {$1500.00} Failure to maintain maximum accuracy {$1500.00} Continuing to report knowingly inaccurate data {$1500.00} Repeated monthly reporting ( 24 months ) {$36000.00} Subtotal Statutory Damages : {$43000.00} Actual & Emotional Distress Damages XXXX & XXXX Denials of credit/loans ( documented ) {$5000.00} Pain, suffering, reputational harm, emotional distress {$15000.00} Subtotal Actual Damages : {$20000.00} Punitive Damages XXXX ( a ) ( XXXX ) For willful misconduct postNorman settlement {$25000.00} Attorneys Fees & Costs XXXX ( a ) ( XXXX ), XXXX ( a ) ( XXXX ) $ XXXX XXXX hours {$32000.00} Filing/service/expert costs {$5000.00} Subtotal Fees/Costs : {$37000.00} Total Minimum Exposure if Litigated : {$120000.00} ( exclusive of interest & ongoing harm ) Relevant Legal and Regulatory Authorities XXXX XXXX. XXXX ( a ) ( XXXX ) : reasonable reinvestigation within 30 days, including furnisher notification. \nXXXX XXXX. XXXX ( a ) ( XXXX ) ( B ) ( iii ) : written notice of reinvestigation results, verification procedures, and furnisher contact information. \nXXXX XXXX. XXXX ( b ) : reasonable procedures to ensure maximum possible accuracy. \nCFPB XXXX Supervisory Highlights and prior CFPB/FTC guidance XXXX dispute handling and suppression of disputed derogatory items. \nCFPB XXXX to Equifax dated XX/XX/XXXX ( civil penalties for systemic reinvestigation failures ). \nConclusion Equifaxs failure to provide reinvestigation documentation, furnisher contact details, a humanreview confirmation, internal policies/procedures, and the specific verification evidence required by the FCRA despite asserting completion of an investigation and making limited field edits severely undermines consumer rights and the integrity of consumer reporting. The conclusory verified finding without supporting documentation is inadequate and unacceptable under the FCRA. If this matter is not resolved promptly and fully, I will pursue statutory damages and all remedies available under XXXX XXXX. XXXX and XXXX, including attorneys fees and costs. \nXXXX I attest under penalty of perjury to the accuracy and truthfulness of this complaint submitted in good faith to protect my consumer financial rights under federal law. \nRespectfully, XXXX XXXX XXXX XXXX XXXX, XXXX XXXX XXXX XXXX, DE XXXX Phone : XXXX Email : XXXX Date : XX/XX/XXXX Requested immediate actions summary Produce all requested documentation and internal policies within XXXX calendar days. \nSuppress derogatory reporting during reinvestigation. \nXXXX humanled reinvestigation if human validation did not occur and provide signed reviewer statement. \nProvide full written verification records, furnishers contact details, and communications logs. \nConfirm corrections or deletions and provide proof that all CRAs have received corrected updates. \nEmail : XXXX XXXX","date_sent_to_company":"2025-10-02T03:50:47.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"19702","tags":null,"has_narrative":true,"complaint_id":"16333446","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"EQUIFAX, INC.","date_received":"2025-10-02T03:36:17.000Z","state":"DE","company_public_response":null,"sub_issue":"Account information incorrect"},"highlight":{"complaint_what_happened":["Consumer Financial Protection Bureau XXXX XXXX : Formal <em>Complaint</em> and Immediate Enforcement Demand Concerning Sham and Incomplete Reinvestigation by <em>Equifax</em> Regarding Inaccurate Reporting of XXXX Installment Loan Account # XXXX To the Consumer Financial Protection Bureau : I <em>submit</em> this formal <em>complaint</em> <em>against</em> <em>Equifax</em> <em>Information</em> Services LLC ( <em>Equifax</em> ) for its gross and continuing <em>failure</em> to <em>comply</em> with the Fair Credit Reporting Act ( FCRA ), 15 U.S.C. 1681i, regarding my dispute involving inaccurate"],"issue":["Incorrect <em>information</em> on your report"],"company":["<em>EQUIFAX</em>, INC."],"sub_issue":["Account <em>information</em> incorrect"]},"sort":[14.26589,"16333446"]},{"_index":"complaint-public-v1","_id":"18042639","_score":14.119069,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"I am submitting this complaint due to repeated inaccurate, duplicate, unverifiable, and unlawfully maintained items on my credit reports, despite prior disputes. Multiple collection accounts, charge-offs, unauthorized inquiries, and incorrect personal identifying information continue to be reported without lawful verification. This pattern of conduct is unreasonable, harmful, and inconsistent with the Fair Credit Reporting Act. \n\nXXXX. Detailed Chronological Narrative Beginning in or around XXXX and continuing through XXXX, several furnishers and consumer reporting agencies began reporting derogatory items on my credit file. These include collection accounts, charge-offs, and line-of-credit accounts that contain conflicting dates, duplicate balances, missing creditor identification, or no payment history at all. \n\nThe collection and charge-off accounts currently appearing on my credit reports include, but are not limited to : XXXX XXXX XXXX XXXX XXXX in XXXX and XXXX, reported with conflicting open dates, activity dates, and duplicate balances tied to XXXX XXXX XXXX XXXXXXXX XXXX and XXXX XXXX XXXX. The same alleged debts are reported multiple times with inconsistent timelines. \n\nXXXX XXXX XXXX XXXX account ending in XXXX, tied to XXXX XXXX, reported with different open dates and activity dates across bureaus, without payment history or proof of lawful assignment. \n\nXXXX XXXX XXXX account ending in XXXX, allegedly tied to XXXX, reported across all three bureaus with inconsistent open dates, activity dates, and reporting timelines, with no payment history or documentation. \n\nXXXX XXXX  accounts ending in XXXX and XXXX, allegedly tied to the XXXX of XXXX XXXX, reported as collections without payment history, billing records, or proof of liability. \n\nXXXX XXXX account ending in XXXX, reported as a charged-off line of credit with a balance exceeding the reported credit limit, no delinquency progression, and no payment history. \n\nXXXX XXXX XXXX XXXX XXXX  account ending in XXXX, reported as a charged-off installment loan with no payment history, conflicting balance data, and an admission that the account was transferred, yet continues to be reported. \n\nXXXX medical collection accounts reported as XXXX  creditors, ending in XXXX and XXXX, reported without identifying any furnisher, original creditor, or lawful owner, yet marked as derogatory with ongoing activity. \n\nDespite my disputes, these accounts continue to be verified without correction or documentation. Some accounts remain reported while marked as consumer dispute in progress, confirming that no lawful reinvestigation was completed. \n\nIn addition to account-level errors, my credit report contains unauthorized hard inquiries, including : XXXX XXXX XXXX XXXX XX/XX/XXXX, which I did not authorize. \n\nXXXX XXXX inquiry dated XX/XX/XXXX, which I did not authorize or consent to. \n\nThese inquiries appear without documented permissible purpose. \n\nMy credit file also contains incorrect personal identifying information, including : Incorrect employer listing XXXX XXXX. \n\nIncorrect current address XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX XXXX, SC XXXX, reported as negative on Equifax while marked positive on Experian and TransUnion. \n\nIncorrect previous address XXXX XXXX XXXX XXXX XXXX, NY XXXX, reported as inaccurate across all bureaus. \n\nIncorrect name variations including XXXX, XXXX XXXX, XXXX XXXX XXXX XXXXXXXX XXXX XXXX, XXXX XXXX, and XXXX XXXX XXXX, reported inconsistently across bureaus and flagged as negative. \n\nThese personal identifiers are inaccurate, inconsistent, and increase the risk of mixed files and misattribution. \n\n3. Applicable Consumer-Protection Concerns These issues raise concerns under : FCRA 1681e ( b ) for failure to maintain maximum possible accuracy.\n\nFCRA 1681i ( a ) for failure to conduct reasonable reinvestigations and delete unverifiable information. \n\nFCRA 1681s-2 ( b ) for furnishers failure to properly investigate disputes.\n\nFCRA 1681b ( a ) for inquiries lacking permissible purpose.\n\nMetro 2 Reporting Standards, due to duplicate tradelines, conflicting dates, missing payment histories, anonymous creditors, and inconsistent account data. \n\nI am also a consumer impacted by the XXXX XXXX XXXX breach and the Equifax data breach, which heightens the obligation to verify identity, ownership, and accuracy before furnishing or re-furnishing derogatory data. \n\n4. Consumer Impact/ Harm These reporting failures have suppressed my credit scores, limited my access to credit, and caused unnecessary stress and time loss. Duplicate collections, anonymous medical debts, and unauthorized inquiries have directly harmed my creditworthiness. Incorrect personal data increases the risk of identity confusion and improper account association. \n\nXXXX. Requested Resolution I am requesting : Permanent deletion of all inaccurate, duplicate, unverifiable, anonymous, or Metro-2-noncompliant collection and charge-off accounts listed above. \n\nPermanent deletion of all unauthorized hard inquiries. \n\nPermanent deletion of all incorrect personal identifying information, including names, addresses, and employer listings. \n\nProper reinvestigation under FCRA 1681i supported by actual documentation. \n\nWritten confirmation of all deletions and assurance against unlawful reinsertion. \n\nXXXX. Closing Statement I am seeking a fair and lawful resolution. I expect all furnishers and consumer reporting agencies involved to comply fully with federal law and correct my credit file promptly. Continued reporting of these items after this complaint would constitute ongoing noncompliance. I appreciate the CFPBs assistance in ensuring these issues are resolved.","date_sent_to_company":"2025-12-15T16:30:51.000Z","issue":"Improper use of your report","sub_product":"Credit reporting","zip_code":"198XX","tags":null,"has_narrative":true,"complaint_id":"18042639","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"EQUIFAX, INC.","date_received":"2025-12-15T16:20:40.000Z","state":"DE","company_public_response":null,"sub_issue":"Reporting company used your report improperly"},"highlight":{"complaint_what_happened":["I am <em>submitting</em> this <em>complaint</em> due to repeated inaccurate, duplicate, unverifiable, and unlawfully maintained items on my credit reports, despite prior disputes. Multiple collection accounts, charge-offs, unauthorized inquiries, and incorrect personal identifying <em>information</em> continue to be reported without lawful verification. This pattern of conduct is unreasonable, harmful, and inconsistent with the Fair Credit Reporting Act. \n\nXXXX."],"company":["<em>EQUIFAX</em>, INC."]},"sort":[14.119069,"18042639"]},{"_index":"complaint-public-v1","_id":"18042648","_score":14.100878,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"I am submitting this complaint due to repeated inaccurate, duplicate, unverifiable, and unlawfully maintained items on my credit reports, despite prior disputes. Multiple collection accounts, charge-offs, unauthorized inquiries, and incorrect personal identifying information continue to be reported without lawful verification. This pattern of conduct is unreasonable, harmful, and inconsistent with the Fair Credit Reporting Act. \n\nXXXX. Detailed Chronological Narrative Beginning in or around XXXX and continuing through XXXX, several furnishers and consumer reporting agencies began reporting derogatory items on my credit file. These include collection accounts, charge-offs, and line-of-credit accounts that contain conflicting dates, duplicate balances, missing creditor identification, or no payment history at all. \n\nThe collection and charge-off accounts currently appearing on my credit reports include, but are not limited to : XXXX XXXX XXXX XXXX XXXX in XXXX and XXXX, reported with conflicting open dates, activity dates, and duplicate balances tied to XXXX XXXX XXXX XXXXXXXX XXXX and XXXX XXXX XXXX. The same alleged debts are reported multiple times with inconsistent timelines. \n\nXXXX XXXX XXXX XXXX account ending in XXXX, tied to XXXX XXXX, reported with different open dates and activity dates across bureaus, without payment history or proof of lawful assignment. \n\nXXXX XXXX XXXX account ending in XXXX, allegedly tied to XXXX, reported across all three bureaus with inconsistent open dates, activity dates, and reporting timelines, with no payment history or documentation. \n\nXXXX XXXX  accounts ending in XXXX and XXXX, allegedly tied to the XXXX of XXXX XXXX, reported as collections without payment history, billing records, or proof of liability. \n\nXXXX XXXX account ending in XXXX, reported as a charged-off line of credit with a balance exceeding the reported credit limit, no delinquency progression, and no payment history. \n\nXXXX XXXX XXXX XXXX XXXX  account ending in XXXX, reported as a charged-off installment loan with no payment history, conflicting balance data, and an admission that the account was transferred, yet continues to be reported. \n\nXXXX medical collection accounts reported as XXXX  creditors, ending in XXXX and XXXX, reported without identifying any furnisher, original creditor, or lawful owner, yet marked as derogatory with ongoing activity. \n\nDespite my disputes, these accounts continue to be verified without correction or documentation. Some accounts remain reported while marked as consumer dispute in progress, confirming that no lawful reinvestigation was completed. \n\nIn addition to account-level errors, my credit report contains unauthorized hard inquiries, including : XXXX XXXX XXXX XXXX XX/XX/XXXX, which I did not authorize. \n\nXXXX XXXX inquiry dated XX/XX/XXXX, which I did not authorize or consent to. \n\nThese inquiries appear without documented permissible purpose. \n\nMy credit file also contains incorrect personal identifying information, including : Incorrect employer listing XXXX XXXX. \n\nIncorrect current address XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX XXXX, SC XXXX, reported as negative on Equifax while marked positive on Experian and TransUnion. \n\nIncorrect previous address XXXX XXXX XXXX XXXX XXXX, NY XXXX, reported as inaccurate across all bureaus. \n\nIncorrect name variations including XXXX, XXXX XXXX, XXXX XXXX XXXX XXXXXXXX XXXX XXXX, XXXX XXXX, and XXXX XXXX XXXX, reported inconsistently across bureaus and flagged as negative. \n\nThese personal identifiers are inaccurate, inconsistent, and increase the risk of mixed files and misattribution. \n\n3. Applicable Consumer-Protection Concerns These issues raise concerns under : FCRA 1681e ( b ) for failure to maintain maximum possible accuracy.\n\nFCRA 1681i ( a ) for failure to conduct reasonable reinvestigations and delete unverifiable information. \n\nFCRA 1681s-2 ( b ) for furnishers failure to properly investigate disputes.\n\nFCRA 1681b ( a ) for inquiries lacking permissible purpose.\n\nMetro 2 Reporting Standards, due to duplicate tradelines, conflicting dates, missing payment histories, anonymous creditors, and inconsistent account data. \n\nI am also a consumer impacted by the XXXX XXXX XXXX breach and the Equifax data breach, which heightens the obligation to verify identity, ownership, and accuracy before furnishing or re-furnishing derogatory data. \n\n4. Consumer Impact/ Harm These reporting failures have suppressed my credit scores, limited my access to credit, and caused unnecessary stress and time loss. Duplicate collections, anonymous medical debts, and unauthorized inquiries have directly harmed my creditworthiness. Incorrect personal data increases the risk of identity confusion and improper account association. \n\nXXXX. Requested Resolution I am requesting : Permanent deletion of all inaccurate, duplicate, unverifiable, anonymous, or Metro-2-noncompliant collection and charge-off accounts listed above. \n\nPermanent deletion of all unauthorized hard inquiries. \n\nPermanent deletion of all incorrect personal identifying information, including names, addresses, and employer listings. \n\nProper reinvestigation under FCRA 1681i supported by actual documentation. \n\nWritten confirmation of all deletions and assurance against unlawful reinsertion. \n\nXXXX. Closing Statement I am seeking a fair and lawful resolution. I expect all furnishers and consumer reporting agencies involved to comply fully with federal law and correct my credit file promptly. Continued reporting of these items after this complaint would constitute ongoing noncompliance. I appreciate the CFPBs assistance in ensuring these issues are resolved.","date_sent_to_company":"2025-12-15T16:30:52.000Z","issue":"Improper use of your report","sub_product":"Credit reporting","zip_code":"198XX","tags":null,"has_narrative":true,"complaint_id":"18042648","timely":"Yes","company_response":"Closed with non-monetary relief","submitted_via":"Web","company":"TRANSUNION INTERMEDIATE HOLDINGS, INC.","date_received":"2025-12-15T16:30:21.000Z","state":"DE","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Reporting company used your report improperly"},"highlight":{"complaint_what_happened":["I am <em>submitting</em> this <em>complaint</em> due to repeated inaccurate, duplicate, unverifiable, and unlawfully maintained items on my credit reports, despite prior disputes. Multiple collection accounts, charge-offs, unauthorized inquiries, and incorrect personal identifying <em>information</em> continue to be reported without lawful verification. This pattern of conduct is unreasonable, harmful, and inconsistent with the Fair Credit Reporting Act. \n\nXXXX."]},"sort":[14.100878,"18042648"]},{"_index":"complaint-public-v1","_id":"18042647","_score":14.100878,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"I am submitting this complaint due to repeated inaccurate, duplicate, unverifiable, and unlawfully maintained items on my credit reports, despite prior disputes. Multiple collection accounts, charge-offs, unauthorized inquiries, and incorrect personal identifying information continue to be reported without lawful verification. This pattern of conduct is unreasonable, harmful, and inconsistent with the Fair Credit Reporting Act. \n\nXXXX. Detailed Chronological Narrative Beginning in or around XXXX and continuing through XXXX, several furnishers and consumer reporting agencies began reporting derogatory items on my credit file. These include collection accounts, charge-offs, and line-of-credit accounts that contain conflicting dates, duplicate balances, missing creditor identification, or no payment history at all. \n\nThe collection and charge-off accounts currently appearing on my credit reports include, but are not limited to : XXXX XXXX XXXX XXXX XXXX in XXXX and XXXX, reported with conflicting open dates, activity dates, and duplicate balances tied to XXXX XXXX XXXX XXXXXXXX XXXX and XXXX XXXX XXXX. The same alleged debts are reported multiple times with inconsistent timelines. \n\nXXXX XXXX XXXX XXXX account ending in XXXX, tied to XXXX XXXX, reported with different open dates and activity dates across bureaus, without payment history or proof of lawful assignment. \n\nXXXX XXXX XXXX account ending in XXXX, allegedly tied to XXXX, reported across all three bureaus with inconsistent open dates, activity dates, and reporting timelines, with no payment history or documentation. \n\nXXXX XXXX  accounts ending in XXXX and XXXX, allegedly tied to the XXXX of XXXX XXXX, reported as collections without payment history, billing records, or proof of liability. \n\nXXXX XXXX account ending in XXXX, reported as a charged-off line of credit with a balance exceeding the reported credit limit, no delinquency progression, and no payment history. \n\nXXXX XXXX XXXX XXXX XXXX  account ending in XXXX, reported as a charged-off installment loan with no payment history, conflicting balance data, and an admission that the account was transferred, yet continues to be reported. \n\nXXXX medical collection accounts reported as XXXX  creditors, ending in XXXX and XXXX, reported without identifying any furnisher, original creditor, or lawful owner, yet marked as derogatory with ongoing activity. \n\nDespite my disputes, these accounts continue to be verified without correction or documentation. Some accounts remain reported while marked as consumer dispute in progress, confirming that no lawful reinvestigation was completed. \n\nIn addition to account-level errors, my credit report contains unauthorized hard inquiries, including : XXXX XXXX XXXX XXXX XX/XX/XXXX, which I did not authorize. \n\nXXXX XXXX inquiry dated XX/XX/XXXX, which I did not authorize or consent to. \n\nThese inquiries appear without documented permissible purpose. \n\nMy credit file also contains incorrect personal identifying information, including : Incorrect employer listing XXXX XXXX. \n\nIncorrect current address XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX XXXX, SC XXXX, reported as negative on Equifax while marked positive on Experian and TransUnion. \n\nIncorrect previous address XXXX XXXX XXXX XXXX XXXX, NY XXXX, reported as inaccurate across all bureaus. \n\nIncorrect name variations including XXXX, XXXX XXXX, XXXX XXXX XXXX XXXXXXXX XXXX XXXX, XXXX XXXX, and XXXX XXXX XXXX, reported inconsistently across bureaus and flagged as negative. \n\nThese personal identifiers are inaccurate, inconsistent, and increase the risk of mixed files and misattribution. \n\n3. Applicable Consumer-Protection Concerns These issues raise concerns under : FCRA 1681e ( b ) for failure to maintain maximum possible accuracy.\n\nFCRA 1681i ( a ) for failure to conduct reasonable reinvestigations and delete unverifiable information. \n\nFCRA 1681s-2 ( b ) for furnishers failure to properly investigate disputes.\n\nFCRA 1681b ( a ) for inquiries lacking permissible purpose.\n\nMetro 2 Reporting Standards, due to duplicate tradelines, conflicting dates, missing payment histories, anonymous creditors, and inconsistent account data. \n\nI am also a consumer impacted by the XXXX XXXX XXXX breach and the Equifax data breach, which heightens the obligation to verify identity, ownership, and accuracy before furnishing or re-furnishing derogatory data. \n\n4. Consumer Impact/ Harm These reporting failures have suppressed my credit scores, limited my access to credit, and caused unnecessary stress and time loss. Duplicate collections, anonymous medical debts, and unauthorized inquiries have directly harmed my creditworthiness. Incorrect personal data increases the risk of identity confusion and improper account association. \n\nXXXX. Requested Resolution I am requesting : Permanent deletion of all inaccurate, duplicate, unverifiable, anonymous, or Metro-2-noncompliant collection and charge-off accounts listed above. \n\nPermanent deletion of all unauthorized hard inquiries. \n\nPermanent deletion of all incorrect personal identifying information, including names, addresses, and employer listings. \n\nProper reinvestigation under FCRA 1681i supported by actual documentation. \n\nWritten confirmation of all deletions and assurance against unlawful reinsertion. \n\nXXXX. Closing Statement I am seeking a fair and lawful resolution. I expect all furnishers and consumer reporting agencies involved to comply fully with federal law and correct my credit file promptly. Continued reporting of these items after this complaint would constitute ongoing noncompliance. I appreciate the CFPBs assistance in ensuring these issues are resolved.","date_sent_to_company":"2025-12-15T16:30:51.000Z","issue":"Improper use of your report","sub_product":"Credit reporting","zip_code":"198XX","tags":null,"has_narrative":true,"complaint_id":"18042647","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"Experian Information Solutions Inc.","date_received":"2025-12-15T16:30:21.000Z","state":"DE","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Reporting company used your report improperly"},"highlight":{"complaint_what_happened":["I am <em>submitting</em> this <em>complaint</em> due to repeated inaccurate, duplicate, unverifiable, and unlawfully maintained items on my credit reports, despite prior disputes. Multiple collection accounts, charge-offs, unauthorized inquiries, and incorrect personal identifying <em>information</em> continue to be reported without lawful verification. This pattern of conduct is unreasonable, harmful, and inconsistent with the Fair Credit Reporting Act. \n\nXXXX."],"company":["Experian <em>Information</em> Solutions Inc."]},"sort":[14.100878,"18042647"]}]},"aggregations":{"has_narrative":{"meta":{},"doc_count":31,"has_narrative":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":1,"key_as_string":"true","doc_count":31}]}},"product":{"doc_count":31,"product":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Credit reporting or other personal consumer reports","doc_count":30,"sub_product.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Credit reporting","doc_count":30}]}},{"key":"Debt collection","doc_count":1,"sub_product.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"I do not know","doc_count":1}]}}]}},"issue":{"doc_count":31,"issue":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Incorrect information on your report","doc_count":16,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Account information incorrect","doc_count":8},{"key":"Account status incorrect","doc_count":4},{"key":"Information belongs to someone else","doc_count":4}]}},{"key":"Problem with a company's investigation into an existing problem","doc_count":9,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Their investigation did not fix an error on your report","doc_count":9}]}},{"key":"Improper use of your report","doc_count":5,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Reporting company used your report improperly","doc_count":5}]}},{"key":"Written notification about debt","doc_count":1,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Didn't receive notice of right to dispute","doc_count":1}]}}]}},"timely":{"doc_count":31,"timely":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Yes","doc_count":31}]}},"company_response":{"doc_count":31,"company_response":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Closed with explanation","doc_count":19},{"key":"Closed with non-monetary relief","doc_count":12}]}},"submitted_via":{"doc_count":31,"submitted_via":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Web","doc_count":31}]}},"company":{"doc_count":31,"company":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"EQUIFAX, INC.","doc_count":16},{"key":"Experian Information Solutions Inc.","doc_count":7},{"key":"TRANSUNION INTERMEDIATE HOLDINGS, INC.","doc_count":6},{"key":"AMERICAN EXPRESS COMPANY","doc_count":1},{"key":"SUNRISE CREDIT SERVICES, INC","doc_count":1}]}},"state":{"doc_count":31,"state":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"GA","doc_count":5},{"key":"CA","doc_count":4},{"key":"DE","doc_count":4},{"key":"FL","doc_count":4},{"key":"AL","doc_count":3},{"key":"MD","doc_count":3},{"key":"NY","doc_count":3},{"key":"LA","doc_count":2},{"key":"KS","doc_count":1},{"key":"MI","doc_count":1},{"key":"TX","doc_count":1}]}},"company_public_response":{"doc_count":31,"company_public_response":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","doc_count":14}]}},"tags":{"doc_count":31,"tags":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Servicemember","doc_count":1}]}}},"_meta":{"license":"CC0","last_updated":"2026-07-14T12:00:00-05:00","last_indexed":"2026-07-14T12:00:00-05:00","total_record_count":16441818,"is_data_stale":false,"has_data_issue":false,"break_points":{"2":[14.100609,"18042647"]}}}