{"took":2183,"timed_out":false,"_shards":{"total":5,"successful":5,"skipped":0,"failed":0},"hits":{"total":{"value":22,"relation":"eq"},"max_score":null,"hits":[{"_index":"complaint-public-v2","_id":"25932796","_score":1.0,"_source":{"product":"Credit card","date_sent_to_company":"2026-08-28T00:45:19.000Z","issue":"Problem with a purchase shown on your statement","sub_product":"General-purpose credit card or charge card","zip_code":"94596","tags":null,"complaint_id":"25932796","timely":"Yes","company_response":"Closed with monetary relief","submitted_via":"Web","company":"FIRST TECHNOLOGY FEDERAL CREDIT UNION","date_received":"2026-08-28T00:41:02.000Z","state":"CA","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Credit card company isn't resolving a dispute about a purchase on your statement"},"sort":[1.0,"25932796"]},{"_index":"complaint-public-v2","_id":"25651421","_score":1.0,"_source":{"product":"Payday loan, title loan, personal loan, or advance loan","date_sent_to_company":"2026-08-21T16:32:11.000Z","issue":"Charged fees or interest you didn't expect","sub_product":"Installment loan","zip_code":"07928","tags":null,"complaint_id":"25651421","timely":"Yes","company_response":"Closed with monetary relief","submitted_via":"Referral","company":"FIRST TECHNOLOGY FEDERAL CREDIT UNION","date_received":"2026-08-21T12:50:38.000Z","state":"NJ","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":null},"sort":[1.0,"25651421"]},{"_index":"complaint-public-v2","_id":"25517787","_score":1.0,"_source":{"product":"Checking or savings account","date_sent_to_company":"2026-08-18T23:54:43.000Z","issue":"Problem with a company's investigation into an existing problem","sub_product":"Checking account","zip_code":"11233","tags":null,"complaint_id":"25517787","timely":"Yes","company_response":"Closed with monetary relief","submitted_via":"Web","company":"FIRST TECHNOLOGY FEDERAL CREDIT UNION","date_received":"2026-08-18T23:26:52.000Z","state":"NY","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Their investigation did not fix an error on your report"},"sort":[1.0,"25517787"]},{"_index":"complaint-public-v2","_id":"22786299","_score":1.0,"_source":{"product":"Mortgage","date_sent_to_company":"2026-06-01T23:12:45.000Z","issue":"Trouble during payment process","sub_product":"Conventional home mortgage","zip_code":"22079","tags":null,"complaint_id":"22786299","timely":"Yes","company_response":"Closed with monetary relief","submitted_via":"Web","company":"FIRST TECHNOLOGY FEDERAL CREDIT UNION","date_received":"2026-06-01T22:55:03.000Z","state":"VA","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Escrow, taxes, or insurance"},"sort":[1.0,"22786299"]},{"_index":"complaint-public-v2","_id":"22772438","_score":1.0,"_source":{"product":"Vehicle loan or lease","date_sent_to_company":"2026-06-01T18:02:56.000Z","issue":"Managing the loan or lease","sub_product":"Loan","zip_code":"66223","tags":null,"complaint_id":"22772438","timely":"Yes","company_response":"Closed with monetary relief","submitted_via":"Web","company":"FIRST TECHNOLOGY FEDERAL CREDIT UNION","date_received":"2026-06-01T17:49:42.000Z","state":"KS","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Problem with the interest rate"},"sort":[1.0,"22772438"]},{"_index":"complaint-public-v2","_id":"21065618","_score":1.0,"_source":{"product":"Checking or savings account","date_sent_to_company":"2026-04-08T20:31:54.000Z","issue":"Closing an account","sub_product":"Savings account","zip_code":"98029","tags":null,"complaint_id":"21065618","timely":"Yes","company_response":"Closed with monetary relief","submitted_via":"Web","company":"FIRST TECHNOLOGY FEDERAL CREDIT UNION","date_received":"2026-04-08T20:27:29.000Z","state":"WA","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Funds not received from closed account"},"sort":[1.0,"21065618"]},{"_index":"complaint-public-v2","_id":"20818384","_score":1.0,"_source":{"product":"Credit reporting or other personal consumer reports","date_sent_to_company":"2026-03-31T19:17:55.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"01840","tags":null,"complaint_id":"20818384","timely":"Yes","company_response":"Closed with monetary relief","submitted_via":"Web","company":"FIRST TECHNOLOGY FEDERAL CREDIT UNION","date_received":"2026-03-31T19:01:55.000Z","state":"MA","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Account information incorrect"},"sort":[1.0,"20818384"]},{"_index":"complaint-public-v2","_id":"20618147","_score":1.0,"_source":{"product":"Vehicle loan or lease","date_sent_to_company":"2026-03-26T14:33:23.000Z","issue":"Problems at the end of the loan or lease","sub_product":"Loan","zip_code":"77077","tags":null,"complaint_id":"20618147","timely":"Yes","company_response":"Closed with monetary relief","submitted_via":"Web","company":"FIRST TECHNOLOGY FEDERAL CREDIT UNION","date_received":"2026-03-26T14:12:17.000Z","state":"TX","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Unable to receive car title or other problem after the loan is paid off"},"sort":[1.0,"20618147"]},{"_index":"complaint-public-v2","_id":"20445643","_score":1.0,"_source":{"product":"Checking or savings account","date_sent_to_company":"2026-03-20T16:08:29.000Z","issue":"Managing an account","sub_product":"Checking account","zip_code":"02072","tags":null,"complaint_id":"20445643","timely":"Yes","company_response":"Closed with monetary relief","submitted_via":"Web","company":"FIRST TECHNOLOGY FEDERAL CREDIT UNION","date_received":"2026-03-20T12:44:09.000Z","state":"MA","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Deposits and withdrawals"},"sort":[1.0,"20445643"]},{"_index":"complaint-public-v2","_id":"19980160","_score":1.0,"_source":{"product":"Checking or savings account","date_sent_to_company":"2026-03-04T21:43:44.000Z","issue":"Managing an account","sub_product":"Checking account","zip_code":"02860","tags":null,"complaint_id":"19980160","timely":"Yes","company_response":"Closed with monetary relief","submitted_via":"Referral","company":"FIRST TECHNOLOGY FEDERAL CREDIT UNION","date_received":"2026-03-03T22:21:29.000Z","state":"RI","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Problem making or receiving payments"},"sort":[1.0,"19980160"]},{"_index":"complaint-public-v2","_id":"19436389","_score":1.0,"_source":{"product":"Credit reporting or other personal consumer reports","date_sent_to_company":"2026-02-12T00:03:07.000Z","issue":"Improper use of your report","sub_product":"Credit reporting","zip_code":"01844","tags":null,"complaint_id":"19436389","timely":"Yes","company_response":"Closed with monetary relief","submitted_via":"Web","company":"FIRST TECHNOLOGY FEDERAL CREDIT UNION","date_received":"2026-02-11T23:54:53.000Z","state":"MA","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Reporting company used your report improperly"},"sort":[1.0,"19436389"]},{"_index":"complaint-public-v2","_id":"18979109","_score":1.0,"_source":{"product":"Vehicle loan or lease","date_sent_to_company":"2026-01-24T11:22:50.000Z","issue":"Managing the loan or lease","sub_product":"Loan","zip_code":"80204","tags":null,"complaint_id":"18979109","timely":"Yes","company_response":"Closed with monetary relief","submitted_via":"Web","company":"FIRST TECHNOLOGY FEDERAL CREDIT UNION","date_received":"2026-01-24T11:12:55.000Z","state":"CO","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Billing problem"},"sort":[1.0,"18979109"]},{"_index":"complaint-public-v2","_id":"18745425","_score":1.0,"_source":{"product":"Vehicle loan or lease","date_sent_to_company":"2026-01-15T15:07:39.000Z","issue":"Problems at the end of the loan or lease","sub_product":"Loan","zip_code":"038XX","tags":null,"complaint_id":"18745425","timely":"Yes","company_response":"Closed with monetary relief","submitted_via":"Web","company":"FIRST TECHNOLOGY FEDERAL CREDIT UNION","date_received":"2026-01-15T14:29:23.000Z","state":"NH","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Unable to receive car title or other problem after the loan is paid off"},"sort":[1.0,"18745425"]},{"_index":"complaint-public-v2","_id":"18155734","_score":1.0,"_source":{"product":"Checking or savings account","date_sent_to_company":"2025-12-04T20:37:32.000Z","issue":"Managing an account","sub_product":"Checking account","zip_code":"016XX","tags":null,"complaint_id":"18155734","timely":"Yes","company_response":"Closed with monetary relief","submitted_via":"Web","company":"FIRST TECHNOLOGY FEDERAL CREDIT UNION","date_received":"2025-12-04T17:38:22.000Z","state":"MA","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Deposits and withdrawals"},"sort":[1.0,"18155734"]},{"_index":"complaint-public-v2","_id":"18154837","_score":1.0,"_source":{"product":"Checking or savings account","date_sent_to_company":"2025-12-04T18:47:51.000Z","issue":"Problem with a lender or other company charging your account","sub_product":"Checking account","zip_code":"60563","tags":null,"complaint_id":"18154837","timely":"Yes","company_response":"Closed with monetary relief","submitted_via":"Web","company":"FIRST TECHNOLOGY FEDERAL CREDIT UNION","date_received":"2025-12-04T18:21:16.000Z","state":"IL","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Transaction was not authorized"},"sort":[1.0,"18154837"]},{"_index":"complaint-public-v2","_id":"18085483","_score":1.0,"_source":{"product":"Mortgage","date_sent_to_company":"2025-12-04T03:00:08.000Z","issue":"Trouble during payment process","sub_product":"Conventional home mortgage","zip_code":"29650","tags":null,"complaint_id":"18085483","timely":"Yes","company_response":"Closed with monetary relief","submitted_via":"Web","company":"FIRST TECHNOLOGY FEDERAL CREDIT UNION","date_received":"2025-12-04T02:32:37.000Z","state":"SC","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Paying off the loan"},"sort":[1.0,"18085483"]},{"_index":"complaint-public-v2","_id":"17762975","_score":1.0,"_source":{"product":"Credit reporting or other personal consumer reports","date_sent_to_company":"2025-12-05T17:57:13.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"30097","tags":null,"complaint_id":"17762975","timely":"Yes","company_response":"Closed with monetary relief","submitted_via":"Web","company":"FIRST TECHNOLOGY FEDERAL CREDIT UNION","date_received":"2025-12-05T17:38:40.000Z","state":"GA","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Account status incorrect"},"sort":[1.0,"17762975"]},{"_index":"complaint-public-v2","_id":"16940182","_score":1.0,"_source":{"product":"Vehicle loan or lease","date_sent_to_company":"2025-10-31T13:26:50.000Z","issue":"Managing the loan or lease","sub_product":"Loan","zip_code":"03281","tags":null,"complaint_id":"16940182","timely":"Yes","company_response":"Closed with monetary relief","submitted_via":"Referral","company":"FIRST TECHNOLOGY FEDERAL CREDIT UNION","date_received":"2025-10-28T23:45:27.000Z","state":"NH","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Problem with additional products or services purchased with the loan"},"sort":[1.0,"16940182"]},{"_index":"complaint-public-v2","_id":"16784337","_score":1.0,"_source":{"product":"Mortgage","date_sent_to_company":"2025-10-23T15:15:33.000Z","issue":"Closing on a mortgage","sub_product":"Conventional home mortgage","zip_code":"02176","tags":null,"complaint_id":"16784337","timely":"Yes","company_response":"Closed with monetary relief","submitted_via":"Web","company":"FIRST TECHNOLOGY FEDERAL CREDIT UNION","date_received":"2025-10-23T15:04:53.000Z","state":"MA","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Delays with the closing process"},"sort":[1.0,"16784337"]},{"_index":"complaint-public-v2","_id":"16713421","_score":1.0,"_source":{"product":"Checking or savings account","date_sent_to_company":"2025-10-21T20:08:52.000Z","issue":"Problem with a lender or other company charging your account","sub_product":"Checking account","zip_code":"761XX","tags":null,"complaint_id":"16713421","timely":"Yes","company_response":"Closed with monetary relief","submitted_via":"Web","company":"FIRST TECHNOLOGY FEDERAL CREDIT UNION","date_received":"2025-10-21T19:54:35.000Z","state":"TX","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Transaction was not authorized"},"sort":[1.0,"16713421"]},{"_index":"complaint-public-v2","_id":"16501523","_score":1.0,"_source":{"product":"Credit card","date_sent_to_company":"2025-10-10T19:33:31.000Z","issue":"Problem with a purchase shown on your statement","sub_product":"General-purpose credit card or charge card","zip_code":"95391","tags":null,"complaint_id":"16501523","timely":"Yes","company_response":"Closed with monetary relief","submitted_via":"Phone","company":"FIRST TECHNOLOGY FEDERAL CREDIT UNION","date_received":"2025-10-10T18:22:02.000Z","state":"CA","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Card was charged for something you did not purchase with the card"},"sort":[1.0,"16501523"]},{"_index":"complaint-public-v2","_id":"16459779","_score":1.0,"_source":{"product":"Vehicle loan or lease","date_sent_to_company":"2025-10-08T19:33:47.000Z","issue":"Managing the loan or lease","sub_product":"Loan","zip_code":"02139","tags":null,"complaint_id":"16459779","timely":"Yes","company_response":"Closed with monetary relief","submitted_via":"Referral","company":"FIRST TECHNOLOGY FEDERAL CREDIT UNION","date_received":"2025-10-08T12:05:47.000Z","state":"MA","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Billing problem"},"sort":[1.0,"16459779"]}]},"aggregations":{"product":{"doc_count":22,"product":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Checking or savings account","doc_count":7,"sub_product.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Checking account","doc_count":6},{"key":"Savings account","doc_count":1}]}},{"key":"Vehicle loan or lease","doc_count":6,"sub_product.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Loan","doc_count":6}]}},{"key":"Credit reporting or other personal consumer reports","doc_count":3,"sub_product.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Credit reporting","doc_count":3}]}},{"key":"Mortgage","doc_count":3,"sub_product.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Conventional home mortgage","doc_count":3}]}},{"key":"Credit card","doc_count":2,"sub_product.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"General-purpose credit card or charge card","doc_count":2}]}},{"key":"Payday loan, title loan, personal loan, or advance loan","doc_count":1,"sub_product.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Installment loan","doc_count":1}]}}]}},"issue":{"doc_count":22,"issue":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Managing the loan or lease","doc_count":4,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Billing problem","doc_count":2},{"key":"Problem with additional products or services purchased with the loan","doc_count":1},{"key":"Problem with the interest rate","doc_count":1}]}},{"key":"Managing an account","doc_count":3,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Deposits and withdrawals","doc_count":2},{"key":"Problem making or receiving payments","doc_count":1}]}},{"key":"Incorrect information on your report","doc_count":2,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Account information incorrect","doc_count":1},{"key":"Account status incorrect","doc_count":1}]}},{"key":"Problem with a lender or other company charging your account","doc_count":2,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Transaction was not authorized","doc_count":2}]}},{"key":"Problem with a purchase shown on your statement","doc_count":2,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Card was charged for something you did not purchase with the card","doc_count":1},{"key":"Credit card company isn't resolving a dispute about a purchase on your statement","doc_count":1}]}},{"key":"Problems at the end of the loan or lease","doc_count":2,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Unable to receive car title or other problem after the loan is paid off","doc_count":2}]}},{"key":"Trouble during payment process","doc_count":2,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Escrow, taxes, or insurance","doc_count":1},{"key":"Paying off the loan","doc_count":1}]}},{"key":"Charged fees or interest you didn't expect","doc_count":1,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[]}},{"key":"Closing an account","doc_count":1,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Funds not received from closed account","doc_count":1}]}},{"key":"Closing on a mortgage","doc_count":1,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Delays with the closing process","doc_count":1}]}},{"key":"Improper use of your report","doc_count":1,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Reporting company used your report improperly","doc_count":1}]}},{"key":"Problem with a company's investigation into an existing problem","doc_count":1,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Their investigation did not fix an error on your report","doc_count":1}]}}]}},"timely":{"doc_count":22,"timely":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Yes","doc_count":22}]}},"company_response":{"doc_count":499,"company_response":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Closed with explanation","doc_count":421},{"key":"Closed with non-monetary relief","doc_count":54},{"key":"Closed with monetary relief","doc_count":22},{"key":"In progress","doc_count":2}]}},"submitted_via":{"doc_count":22,"submitted_via":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Web","doc_count":17},{"key":"Referral","doc_count":4},{"key":"Phone","doc_count":1}]}},"company":{"doc_count":30643,"company":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"BANK OF AMERICA, NATIONAL ASSOCIATION","doc_count":5181},{"key":"CITIBANK, N.A.","doc_count":4419},{"key":"Paypal Holdings, Inc","doc_count":2137},{"key":"JPMORGAN CHASE & CO.","doc_count":1873},{"key":"WELLS FARGO & COMPANY","doc_count":1828},{"key":"CAPITAL ONE FINANCIAL CORPORATION","doc_count":1747},{"key":"SYNCHRONY FINANCIAL","doc_count":1338},{"key":"Bread Financial Holdings, Inc.","doc_count":1309},{"key":"AMERICAN EXPRESS COMPANY","doc_count":1194},{"key":"TD BANK US HOLDING COMPANY","doc_count":715},{"key":"Chime Financial Inc","doc_count":634},{"key":"GOLDMAN SACHS BANK USA","doc_count":621},{"key":"NAVY FEDERAL CREDIT UNION","doc_count":566},{"key":"Comerica","doc_count":449},{"key":"U.S. BANCORP","doc_count":438},{"key":"Atlanticus Services Corporation","doc_count":373},{"key":"Coinbase, Inc.","doc_count":366},{"key":"CITIZENS FINANCIAL GROUP, INC.","doc_count":357},{"key":"HUNTINGTON NATIONAL BANK, THE","doc_count":321},{"key":"PNC Bank N.A.","doc_count":270},{"key":"SOFI TECHNOLOGIES, INC.","doc_count":256},{"key":"KEYCORP","doc_count":221},{"key":"UNITED SERVICES AUTOMOBILE ASSOCIATION","doc_count":216},{"key":"BMO BANK NATIONAL ASSOCIATION","doc_count":202},{"key":"TRUIST FINANCIAL CORPORATION","doc_count":185},{"key":"DISCOVER BANK","doc_count":181},{"key":"ALLY FINANCIAL INC.","doc_count":168},{"key":"BARCLAYS BANK DELAWARE","doc_count":168},{"key":"Experian Information Solutions Inc.","doc_count":148},{"key":"Klarna AB","doc_count":141},{"key":"M&T BANK CORPORATION","doc_count":126},{"key":"Credit Karma, LLC","doc_count":123},{"key":"REGIONS FINANCIAL CORPORATION","doc_count":115},{"key":"FIFTH THIRD FINANCIAL CORPORATION","doc_count":114},{"key":"TOYOTA MOTOR CREDIT CORPORATION","doc_count":85},{"key":"CLGF Holdco 1, LLC","doc_count":75},{"key":"CREDIT ACCEPTANCE CORPORATION","doc_count":71},{"key":"MONEYGRAM PAYMENT SYSTEMS WORLDWIDE INC","doc_count":69},{"key":"SANTANDER HOLDINGS USA, INC.","doc_count":66},{"key":"PENTAGON FEDERAL CREDIT UNION","doc_count":56},{"key":"PINNACLE FINANCIAL PARTNERS, INC.","doc_count":46},{"key":"PENNYMAC LOAN SERVICES, LLC.","doc_count":39},{"key":"FinCo Services Inc DBA Current","doc_count":36},{"key":"TransferWise Ltd","doc_count":36},{"key":"Bilt Technologies, Inc.","doc_count":33},{"key":"VW Credit","doc_count":33},{"key":"VYSTAR CREDIT UNION","doc_count":30},{"key":"OneMain Finance Corporation","doc_count":29},{"key":"American First Finance, Inc.","doc_count":28},{"key":"ACIMA CREDIT, LLC","doc_count":27},{"key":"FIRST HORIZON BANK","doc_count":27},{"key":"MORGAN STANLEY & CO. LLC","doc_count":27},{"key":"Synovus Bank","doc_count":27},{"key":"MIDFIRST BANK","doc_count":26},{"key":"TapTap Send Inc.","doc_count":24},{"key":"HANCOCK WHITNEY BANK","doc_count":23},{"key":"AMERISAVE MORTGAGE CORPORATION","doc_count":22},{"key":"Block, Inc.","doc_count":22},{"key":"FIRST TECHNOLOGY FEDERAL CREDIT UNION","doc_count":22},{"key":"FREEDOM FINANCIAL NETWORK","doc_count":22},{"key":"Mercury Technologies, Inc.","doc_count":22},{"key":"Viking Client Services","doc_count":21},{"key":"FIRST NATIONAL BANK OF OMAHA","doc_count":20},{"key":"Creditly Corp.","doc_count":19},{"key":"MOUNTAIN AMERICA FEDERAL CREDIT UNION","doc_count":19},{"key":"Meta Payments Inc.","doc_count":19},{"key":"SLM CORPORATION","doc_count":19},{"key":"Stellantis Financial Services US Corp.","doc_count":19},{"key":"NEW YORK COMMUNITY BANCORP INC","doc_count":18},{"key":"FISERV FINXACT CORE","doc_count":17},{"key":"CHARLES SCHWAB CORPORATION, THE","doc_count":16},{"key":"Rocket Mortgage, LLC","doc_count":16},{"key":"ALLIANT CREDIT UNION","doc_count":14},{"key":"Citizens Debt relief LLC","doc_count":14},{"key":"FORD MOTOR CREDIT CO.","doc_count":14},{"key":"CHERRY TECHNOLOGIES INC.","doc_count":13},{"key":"CCF Intermediate Holdings LLC","doc_count":12},{"key":"GLOBAL CREDIT UNION","doc_count":12},{"key":"WorldRemit Corp.","doc_count":12},{"key":"ZIONS BANCORPORATION","doc_count":12},{"key":"AmeriHome Mortgage Company, LLC","doc_count":11},{"key":"BANCO POPULAR DE PUERTO RICO","doc_count":11},{"key":"FIRST NATIONAL BANK OF PENNSYLVANIA","doc_count":11},{"key":"Majority USA, LLC","doc_count":11},{"key":"Marlette Funding, LLC","doc_count":11},{"key":"Mercury Financial Intermediate LLC","doc_count":11},{"key":"OLD NATIONAL BANCORP","doc_count":11},{"key":"UMB FINANCIAL CORPORATION","doc_count":11},{"key":"Upstart Holdings, Inc.","doc_count":11},{"key":"WEBSTER BANK, NATIONAL ASSOCIATION","doc_count":11},{"key":"CADENCE BANK","doc_count":10},{"key":"FIRST CITIZENS BANCSHARES, INC.","doc_count":10},{"key":"MOHELA","doc_count":10},{"key":"SECURITY SERVICE FEDERAL CREDIT UNION","doc_count":10},{"key":"Atlantic Union Bankshares, Inc.","doc_count":9},{"key":"CULLEN/FROST BANKERS, INC.","doc_count":9},{"key":"PROSPERITY BANCSHARES, INC.","doc_count":9},{"key":"PatientFi, Inc.","doc_count":9},{"key":"Paylaterr Inc","doc_count":9},{"key":"SOUTHSTATE BANK CORPORATION","doc_count":9},{"key":"CENTRAL BANCOMPANY, INC","doc_count":8},{"key":"CITY NATIONAL BANK","doc_count":8},{"key":"IDAHO CENTRAL CREDIT UNION","doc_count":8},{"key":"Obligo Inc.","doc_count":8},{"key":"SERVICEMAC, LLC","doc_count":8},{"key":"TRUEBILL, INC","doc_count":8},{"key":"Turnbull Law Group","doc_count":8},{"key":"UPGRADE, INC.","doc_count":8},{"key":"BEACON FINANCIAL CORPORATION","doc_count":7},{"key":"Collection Receivables, Inc.","doc_count":7},{"key":"CrossCountry Mortgage LLC","doc_count":7},{"key":"EASTERN BANKSHARES INC","doc_count":7},{"key":"Line Financial, PBC","doc_count":7},{"key":"Saint Services LLC","doc_count":7},{"key":"Tilt Finance, Inc.","doc_count":7},{"key":"ARVEST BANK GROUP, INC.","doc_count":6},{"key":"Clarity Debt Resolution, Inc","doc_count":6},{"key":"HSBC NORTH AMERICA HOLDINGS INC.","doc_count":6},{"key":"Healthcare Finance Direct LLC.","doc_count":6},{"key":"Law Offices of Robert S. Gitmeid & Associates, PLLC","doc_count":6},{"key":"Morning Law Group, P.C.","doc_count":6},{"key":"Prizm Financial Company, LLC","doc_count":6},{"key":"SCHOOLSFIRST FEDERAL CREDIT UNION","doc_count":6},{"key":"BUSEY BANK","doc_count":5},{"key":"ENCORE CAPITAL GROUP INC.","doc_count":5},{"key":"FULTON FINANCIAL CORPORATION","doc_count":5},{"key":"Harley Davidson Financial Services Inc","doc_count":5},{"key":"MoneyLion Inc.","doc_count":5},{"key":"NORTHWEST BANCSHARES INC","doc_count":5},{"key":"QC HOLDINGS INC","doc_count":5},{"key":"United Shore Financial Services, LLC","doc_count":5},{"key":"VALLEY NATIONAL BANCORP","doc_count":5},{"key":"A-1 Premium Acceptance, Inc.","doc_count":4},{"key":"Activehours","doc_count":4},{"key":"Avant Holding Company, Inc.","doc_count":4},{"key":"BANK OF HAWAII CORPORATION","doc_count":4},{"key":"Chelseamac, LLC dba Briteside Solutions","doc_count":4},{"key":"FIRST INTERSTATE BANCSYSTEM, INC.","doc_count":4},{"key":"GREENSKY OPERATIONS, LLC","doc_count":4},{"key":"GREENSTATE CREDIT UNION","doc_count":4},{"key":"HOPE BANCORP, INC.","doc_count":4},{"key":"NBT BANCORP INC.","doc_count":4},{"key":"OPORTUN FINANCIAL CORPORATION","doc_count":4},{"key":"PINNACLE RECOVERY, INC.","doc_count":4},{"key":"PLS GROUP, INC","doc_count":4},{"key":"Transform Credit Inc.","doc_count":4},{"key":"Trustly, Inc.","doc_count":4},{"key":"U.S. Equity Advantage Holdings, Inc.","doc_count":4},{"key":"AAA Auto Title Loans, LLC","doc_count":3},{"key":"Aqua Finance, Inc.","doc_count":3},{"key":"CreditNinja Lending, LLC","doc_count":3},{"key":"DEBT 0, INC","doc_count":3},{"key":"FIRST FINANCIAL BANCORP","doc_count":3},{"key":"FIRST HAWAIIAN, INC.","doc_count":3},{"key":"FIRSTBANK","doc_count":3},{"key":"Financial Freedom Group, LLC","doc_count":3},{"key":"Foris DAX, Inc.","doc_count":3},{"key":"General Motors Financial Company, Inc.","doc_count":3},{"key":"Hauge Associates, Inc.","doc_count":3},{"key":"HoldCo LLC","doc_count":3},{"key":"LAKE MICHIGAN CREDIT UNION","doc_count":3},{"key":"LPI, INC.","doc_count":3},{"key":"Larry H. Miller Group of Companies","doc_count":3},{"key":"LendingPoint Holdings LLC","doc_count":3},{"key":"Momnt Technologies, Inc.","doc_count":3},{"key":"Nations Info Corp","doc_count":3},{"key":"Net Pay Advance, Inc.","doc_count":3},{"key":"Pomelo Technology US Inc","doc_count":3},{"key":"Prodigy Finance Servicing, LLC","doc_count":3},{"key":"Shellpoint Partners, LLC","doc_count":3},{"key":"TRANSUNION INTERMEDIATE HOLDINGS, INC.","doc_count":3},{"key":"TRIAD FINANCIAL SERVICES, INC.","doc_count":3},{"key":"ZayZoon US Operating Inc.","doc_count":3},{"key":"1st Nationwide Mortgage of Texas Corp.","doc_count":2},{"key":"AES/PHEAA","doc_count":2},{"key":"ALL WESTERN MORTGAGE","doc_count":2},{"key":"ASAP Credit Repair","doc_count":2},{"key":"ASSOCIATED BANC-CORP","doc_count":2},{"key":"ATM.com, Inc.","doc_count":2},{"key":"Allied Enrollment Centers LLC","doc_count":2},{"key":"BCI FINANCIAL GROUP, INC.","doc_count":2},{"key":"Bay Area Receivables, Inc","doc_count":2},{"key":"Blackhawk Network Holdings Inc.","doc_count":2},{"key":"COINFLIP LLC","doc_count":2},{"key":"Caramel Dealer Services, LLC","doc_count":2},{"key":"Collection Attorneys USA LLC","doc_count":2},{"key":"Continental Services Group, Inc. d/b/a ConServe","doc_count":2},{"key":"DailyPay, Inc","doc_count":2},{"key":"FCTI, Inc.","doc_count":2},{"key":"Financial Warranty LLC","doc_count":2},{"key":"First Help Financial, LLC","doc_count":2},{"key":"FloatMe Corp.","doc_count":2},{"key":"GOLDEN 1 CREDIT UNION, THE","doc_count":2},{"key":"Global Tel*Link Corporation","doc_count":2},{"key":"Grant Mercantile Agency","doc_count":2},{"key":"Imprint Payments, Inc.","doc_count":2},{"key":"LEXISNEXIS","doc_count":2},{"key":"Lac Courte Oreilles Financial Services II","doc_count":2},{"key":"LendKey Technologies, Inc.","doc_count":2},{"key":"Let's Get Funded","doc_count":2},{"key":"MoneySpot USA LLC DBA Sunshine Loans","doc_count":2},{"key":"Mr. Cooper Group Inc.","doc_count":2},{"key":"Navient Solutions, LLC.","doc_count":2},{"key":"Ocwen Financial Corporation","doc_count":2},{"key":"P&B Capital Group, LLC","doc_count":2},{"key":"PROVIDENT FINANCIAL SERVICES, INC.","doc_count":2},{"key":"Palisade Legal Group, PLLC","doc_count":2},{"key":"Panamerican Consulting","doc_count":2},{"key":"Possible Financial Inc","doc_count":2},{"key":"Progress Law, LLC","doc_count":2},{"key":"Reliable Credit Association, Inc.","doc_count":2},{"key":"SEACOAST BANKING CORPORATION OF FLORIDA","doc_count":2},{"key":"SOLERA LLC","doc_count":2},{"key":"Sungage Financial, LLC","doc_count":2},{"key":"TDN Acquisition Corporation","doc_count":2},{"key":"TOWNEBANK","doc_count":2},{"key":"True Finance","doc_count":2},{"key":"United Credit and Collections Inc.","doc_count":2},{"key":"WESBANCO BANK, INC.","doc_count":2},{"key":"WESTERN ALLIANCE BANCORPORATION","doc_count":2},{"key":"Watercress Financial Group LLC","doc_count":2},{"key":"Winklevoss Exchange LLC","doc_count":2},{"key":"90 Day Credit Experts","doc_count":1},{"key":"A CREDIT SOLUTIONS INC.","doc_count":1},{"key":"A&D Mortgage LLC","doc_count":1},{"key":"ADIR INTERNATIONAL LLC","doc_count":1},{"key":"AMERICAN PACIFIC MORTGAGE","doc_count":1},{"key":"AMERICAN SECURITY MORTGAGE CORPORATION","doc_count":1},{"key":"ATM OPS INC","doc_count":1},{"key":"Ability Recovery Services, LLC","doc_count":1},{"key":"Accenture LLP","doc_count":1},{"key":"Ace Customer Services, LLC","doc_count":1},{"key":"Acra Intermediate Holdings, LLC","doc_count":1},{"key":"Advance America, Cash Advance Centers, Inc.","doc_count":1},{"key":"Advanced Recovery Systems, Inc.","doc_count":1},{"key":"American Trust Cash Advance, LLC","doc_count":1},{"key":"Approve Holdings, Inc","doc_count":1},{"key":"Ascent Holding Co","doc_count":1},{"key":"BANKERS HEALTHCARE GROUP LLC","doc_count":1},{"key":"BILL.COM, LLC","doc_count":1},{"key":"BOK FINANCIAL CORP","doc_count":1},{"key":"Buffaloe & Associates, PLC","doc_count":1},{"key":"CALCON MUTUAL MORTGAGE LLC DBA ONETRUST HOME LOANS","doc_count":1},{"key":"CAPITAL CENTER LLC","doc_count":1},{"key":"CARD Corporation","doc_count":1},{"key":"CARS Acquisition, LLC","doc_count":1},{"key":"CIBC BANCORP USA INC.","doc_count":1},{"key":"CRC Holding, LLC","doc_count":1},{"key":"CUSO Development Company, LLC","doc_count":1},{"key":"Cambridge Credit Counseling Corp.","doc_count":1},{"key":"CarMax, Inc.","doc_count":1},{"key":"CashRepublic Holdings, Inc.","doc_count":1},{"key":"Cashera LLC","doc_count":1},{"key":"Check City Partnership, LLC","doc_count":1},{"key":"Click n' Close, Inc.","doc_count":1},{"key":"Consumer Legal Group, P.C.","doc_count":1},{"key":"Crystal Motorsports, LLC","doc_count":1},{"key":"DHI Mortgage Company","doc_count":1},{"key":"DIME COMMUNITY BANCSHARES, INC.","doc_count":1},{"key":"DOLLAR MUTUAL BANCORP","doc_count":1},{"key":"Diverse Funding Associates LLC","doc_count":1},{"key":"EMG ACQUISITION GROUP, LLC","doc_count":1},{"key":"EZCORP, INC.","doc_count":1},{"key":"Elective Group USA Inc.","doc_count":1},{"key":"Elite Legal Practice PC","doc_count":1},{"key":"Endeavor Capital, LLC","doc_count":1},{"key":"FIRST COMMONWEALTH FINANCIAL CORPORATION","doc_count":1},{"key":"FIRST MERCHANTS CORPORATION","doc_count":1},{"key":"FIRSTBANK PUERTO RICO","doc_count":1},{"key":"FLORIDA HOME TRUST MORTGAGE","doc_count":1},{"key":"Financial Asset Management, Inc.","doc_count":1},{"key":"First Equity Mortgage Bankers, Inc.","doc_count":1},{"key":"FirstPoint Collection Resources","doc_count":1},{"key":"FlexShopper, Inc","doc_count":1},{"key":"Focus Point INC","doc_count":1},{"key":"Forest Recovery Services LLC","doc_count":1},{"key":"GATEWAY FIRST BANK","doc_count":1},{"key":"GOLD STAR MORTGAGE FINANCIAL","doc_count":1},{"key":"Glacier Bancorp Inc.","doc_count":1},{"key":"Global Trust Management LLC","doc_count":1},{"key":"Golden Title Loans LLC","doc_count":1},{"key":"Google Compare Credit Cards Inc.","doc_count":1},{"key":"GreenPath, Inc.","doc_count":1},{"key":"Guild Holdings Company","doc_count":1},{"key":"HOMESTEAD FUNDING CORPORATION","doc_count":1},{"key":"HYUNDAI CAPITAL AMERICA","doc_count":1},{"key":"Hamiltonian Inc.","doc_count":1},{"key":"Hollis Cobb Associates","doc_count":1},{"key":"Huron Law Group PLLC","doc_count":1},{"key":"ICUL Service Corporation","doc_count":1},{"key":"IDT Telecom, Inc","doc_count":1},{"key":"Integrity Property Financial Services LLC","doc_count":1},{"key":"InvestMark Mortgage","doc_count":1},{"key":"JUSTICE FINANCE COMPANY","doc_count":1},{"key":"JWBA Enterprise, Inc. dba American Financial Education Center","doc_count":1},{"key":"KILOWATT FINANCIAL, LLC, A SPRUCE FINANCE COMPANY","doc_count":1},{"key":"KNOCKAWAY, INC.","doc_count":1},{"key":"Kwikcash, Inc.","doc_count":1},{"key":"LDF Holdings, LLC","doc_count":1},{"key":"Lakeview Law Group, PLLC","doc_count":1},{"key":"Lending Force, LLC","doc_count":1},{"key":"Lending Tower LLC","doc_count":1},{"key":"LendingUSA","doc_count":1},{"key":"Liberty 1 Lending Inc.","doc_count":1},{"key":"Lighthouse Finance Solutions LLC","doc_count":1},{"key":"Lit Financial Corporation","doc_count":1},{"key":"Loan Park (Loanpark Mortgage Lending)","doc_count":1},{"key":"Long & Foster Financial Services, Inc.","doc_count":1},{"key":"Lumin Lending Inc.","doc_count":1},{"key":"MARINER FINANCE, LLC","doc_count":1},{"key":"MECHANICS BANK","doc_count":1},{"key":"MEGA CAPITAL FUNDING INC.","doc_count":1},{"key":"MMRR Finance, d/b/a Cash Loans Direct","doc_count":1},{"key":"MORTGAGE LINK, INC., THE","doc_count":1},{"key":"Maxitransfers LLC","doc_count":1},{"key":"McLeod Capital Fund Inc","doc_count":1},{"key":"Merchants Credit Bureau, Inc.","doc_count":1},{"key":"Metallicus, Inc.","doc_count":1},{"key":"Michael J Adams PC","doc_count":1},{"key":"Midwest Acceptance Corp.","doc_count":1},{"key":"Miranda Holdings LLC DBA Total Credit Relief","doc_count":1},{"key":"Monterey Financial Services LLC","doc_count":1},{"key":"Moon Inc.","doc_count":1},{"key":"NETWORK FUNDING, L.P.","doc_count":1},{"key":"NEXA Mortgage, LLC","doc_count":1},{"key":"NISSAN MOTOR ACCEPTANCE COMPANY LLC","doc_count":1},{"key":"NRA Group, LLC","doc_count":1},{"key":"National Finance Company, Inc.","doc_count":1},{"key":"National Financial LLC","doc_count":1},{"key":"North Seattle Community College Foundation","doc_count":1},{"key":"Novo Platform Inc.","doc_count":1},{"key":"Olympus1 LLC","doc_count":1},{"key":"PIC Capital, Inc. dba Direct Home Lending","doc_count":1},{"key":"PRG Ventures, Inc","doc_count":1},{"key":"Palmetto Clean Technology, Inc.","doc_count":1},{"key":"Panteris & Panteris, LLP","doc_count":1},{"key":"Park Hill Holdings","doc_count":1},{"key":"Paxful Holdings, Inc.","doc_count":1},{"key":"PayFiniti, LLC","doc_count":1},{"key":"PayZen, Inc.","doc_count":1},{"key":"Personal Cash Loans of SC, Inc.","doc_count":1},{"key":"Porsche Financial Services, Inc.","doc_count":1},{"key":"Premier Consumer Credit Counseling, Inc.","doc_count":1},{"key":"Premlo Inc.","doc_count":1},{"key":"Professional Finance Company, Inc.","doc_count":1},{"key":"PulteGroup, Inc.","doc_count":1},{"key":"RBC BANK (GEORGIA), NATIONAL ASSOCIATION","doc_count":1},{"key":"RENASANT CORPORATION","doc_count":1},{"key":"RFNA, LP","doc_count":1},{"key":"Rainier Financial Group, LLC","doc_count":1},{"key":"Rapid Home Lending Inc.","doc_count":1},{"key":"Rapid Investments Holdings, Inc","doc_count":1},{"key":"Relay Financial (US), Corp.","doc_count":1},{"key":"Revenued LLC","doc_count":1},{"key":"River Financial Inc.","doc_count":1},{"key":"Roberts Markel Weinberg Butler Hailey PC","doc_count":1},{"key":"STATE BANKSHARES, INC.","doc_count":1},{"key":"Second Chance Advocate","doc_count":1},{"key":"SoLo Funds Inc.","doc_count":1},{"key":"Speed1, Inc","doc_count":1},{"key":"Spring Oaks Capital, LLC","doc_count":1},{"key":"Spritz Finance, Inc.","doc_count":1},{"key":"Statewide Credit Services Corp.","doc_count":1},{"key":"Stewart Information Services","doc_count":1},{"key":"Stream Platforms, Inc.","doc_count":1},{"key":"T.S. Holdings","doc_count":1},{"key":"TEXAS CAPITAL BANCSHARES, INC.","doc_count":1},{"key":"TOTAL MORTGAGE SERVICES LLC","doc_count":1},{"key":"Tater Inc.","doc_count":1},{"key":"TexStar Escrow, LLC","doc_count":1},{"key":"The Savings Group, Inc.","doc_count":1},{"key":"Thunder Auto Finance LLC","doc_count":1},{"key":"Tomo Networks, Inc.","doc_count":1},{"key":"Tona Mortgage, LLC","doc_count":1},{"key":"Tromberg, Miller, Morris & Partners, PLLC","doc_count":1},{"key":"UE MMXXV Trust","doc_count":1},{"key":"UNITED BANKSHARES, INC.","doc_count":1},{"key":"UNITED NATIONS FEDERAL CREDIT UNION","doc_count":1},{"key":"Unchained Capital, Inc.","doc_count":1},{"key":"Union Home Mortgage Corp","doc_count":1},{"key":"Unisa, Inc","doc_count":1},{"key":"VANDERBILT MORTGAGE & FINANCE, INC","doc_count":1},{"key":"Verisk Analytics Inc","doc_count":1},{"key":"Village Capital & Investment LLC","doc_count":1},{"key":"WSFS FINANCIAL CORPORATION","doc_count":1},{"key":"Waypoint Resource Group, LLC","doc_count":1},{"key":"Wiicar U.S., LLC","doc_count":1},{"key":"World Acceptance Corporation","doc_count":1},{"key":"XOOM CORPORATION","doc_count":1}]}},"state":{"doc_count":22,"state":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"MA","doc_count":6},{"key":"CA","doc_count":2},{"key":"NH","doc_count":2},{"key":"TX","doc_count":2},{"key":"CO","doc_count":1},{"key":"GA","doc_count":1},{"key":"IL","doc_count":1},{"key":"KS","doc_count":1},{"key":"NJ","doc_count":1},{"key":"NY","doc_count":1},{"key":"RI","doc_count":1},{"key":"SC","doc_count":1},{"key":"VA","doc_count":1},{"key":"WA","doc_count":1}]}},"company_public_response":{"doc_count":22,"company_public_response":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","doc_count":22}]}},"tags":{"doc_count":22,"tags":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[]}}},"_meta":{"license":"CC0","last_updated":"2026-09-23T12:00:00-05:00","last_indexed":"2026-09-23T12:00:00-05:00","total_record_count":17940664,"is_data_stale":false,"has_data_issue":false,"break_points":{}}}