{"took":5,"timed_out":false,"_shards":{"total":5,"successful":5,"skipped":0,"failed":0},"hits":{"total":{"value":1,"relation":"eq"},"max_score":1.0,"hits":[{"_index":"complaint-public-v1","_id":"5728885","_score":1.0,"_source":{"product":"Credit card or prepaid card","date_sent_to_company":"2022-07-02T13:55:27.000Z","issue":"Problem when making payments","sub_product":"Store credit card","zip_code":"19013","tags":"Older American","complaint_id":"5728885","timely":"Yes","company_response":"Closed with monetary relief","date_indexed":"2026-09-28T17:33:58.382667+00:00","submitted_via":"Web","company":"Bread Financial Holdings, Inc.","date_received":"2022-07-02T13:40:00.000Z","state":"PA","company_public_response":null,"sub_issue":"Problem during payment process"}}]}}