Melissa Knoll

Section Chief, Decision-Making and Behavioral Studies

Professional experience

    • Section Chief, Decision-Making and Behavioral Studies, Consumer Financial Protection Bureau
    • Social Science Research Analyst, Social Security Administration’s Office of Retirement Policy

      Education

        • Ph.D. in in Quantitative Psychology and Judgment and Decision-Making, Ohio State University
        • M.A. in in Quantitative Psychology and Judgment and Decision-Making, Ohio State University
        • B.A. in Spanish and Psychology, Rutgers, State University of New Jersey

            Publications

            Publication Date

            Forthcoming

            Citation Information

            Melissa A. Z. Knoll, D. Shoffner, and S. O’Leary. "The potential effects of obesity on Social Security claiming behavior" The Journal of Gerontology: Social Sciences, forthcoming. 

            Author contact info

            Melissa.Knoll@cfpb.gov

            Publication Date

            August  2015

            Citation Information

            Melissa A. Z. Knoll, K. C. Appelt, E. J. Johnson, and J. E. Westfall. "Time to retire: Why Americans claim benefits early and how to encourage delay" Behavioral Science and Policy, vol. 1 (2015). 

            Author contact info

            Melissa.Knoll@cfpb.gov

            Publication Date

            August  2012

            Citation Information

            Melissa A. Z. Knoll and C. Houts. "The financial knowledge scale: An application of item response theory to the assessment of financial literacy" Journal of Consumer Affairs, vol. 46 (2012). 

            Author contact info

            Melissa.Knoll@cfpb.gov

            Publication Date

            November 2011

            Citation Information

            Melissa A. Z. Knoll. "Behavioral and psychological aspects of the retirement decision" Social Security Bulletin, vol. 71 (2011). 

            Author contact info

            Melissa.Knoll@cfpb.gov

            Publication Date

            November 2010

            Citation Information

            Melissa A. Z. Knoll. "The role of behavioral economics and behavioral decision making in Americans’ retirement savings decisions" Social Security Bulletin, vol. 70 (2010). 

            Author contact info

            Melissa.Knoll@cfpb.gov