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Melissa Knoll

Section Chief, Decision-Making and Behavioral Studies

Professional experience

  • Section Chief, Decision-Making and Behavioral Studies, Consumer Financial Protection Bureau
  • Social Science Research Analyst, Social Security Administration’s Office of Retirement Policy

Education

  • Ph.D. in in Quantitative Psychology and Judgment and Decision-Making, Ohio State University
  • M.A. in in Quantitative Psychology and Judgment and Decision-Making, Ohio State University
  • B.A. in Spanish and Psychology, Rutgers, State University of New Jersey

Bureau Publications

Publication date

September 2016

Citation information

Cooper, Cheryl R. and Knoll, Melissa A. Z. and Sieminski, Dave and Zimmerman, David, Tools for Saving: Using Prepaid Accounts to Set Aside Funds (September 1, 2016). Bureau of Consumer Financial Protection Data Point Series No. 16-1.

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Select Publications

Publication Date

2016

Citation Information

Melissa A. Z. Knoll, D. Shoffner, and S. O’Leary. "The potential effects of obesity on Social Security claiming behavior" The Journal of Gerontology: Social Sciences, vol. 73 (4), 2016.

Author contact info

Melissa.Knoll@cfpb.gov

Publication Date

August  2015

Citation Information

Melissa A. Z. Knoll, K. C. Appelt, E. J. Johnson, and J. E. Westfall. "Time to retire: Why Americans claim benefits early and how to encourage delay" Behavioral Science and Policy, vol. 1 (2015). 

Author contact info

Melissa.Knoll@cfpb.gov

Publication Date

August  2012

Citation Information

Melissa A. Z. Knoll and C. Houts. "The financial knowledge scale: An application of item response theory to the assessment of financial literacy" Journal of Consumer Affairs, vol. 46 (2012). 

Author contact info

Melissa.Knoll@cfpb.gov

Publication Date

November 2011

Citation Information

Melissa A. Z. Knoll. "Behavioral and psychological aspects of the retirement decision" Social Security Bulletin, vol. 71 (2011). 

Author contact info

Melissa.Knoll@cfpb.gov

Publication Date

November 2010

Citation Information

Melissa A. Z. Knoll. "The role of behavioral economics and behavioral decision making in Americans’ retirement savings decisions" Social Security Bulletin, vol. 70 (2010). 

Author contact info

Melissa.Knoll@cfpb.gov