Venida: Credit reporting
“Now that I have received the help from CFPB to help resolve this issue I feel as if I can go along with my life enjoying my grandchildren … and not worry about the law coming after me or looking over my shoulder and being worried about whether I’m going to be sued.”
Add your voice to the conversation
The more we hear from you, the more insight we gain into the consumer financial products and services you depend on.
If you find yourself in Venida’s situation, consider these resources:
Use these action letters to combat harmful debt collection practices
Do you need to correspond with a debt collector about a debt or dispute? Do you want them to stop calling you? We have action letters that you can use to start those conversations and more.
Do you have questions related to credit reporting? Ask CFPB has answers to commonly asked questions that may help you.
Submit a complaint
Have an issue with a financial product or service? We’ll forward your complaint to the company and work to get a response from them. We also publish complaint information so that you can see the kinds of issues consumers have told us they’re having and how different companies have responded.
Ana: Debts you don’t owe
Ana told us that she received letters in the mail requesting she pay over $30,000 in homeowners’ association fees—fees she had already paid.
Kathi: Making informed mortgage decisions
After moving to a new city, Kathi used “Owning a Home” to help her make informed mortgage choices during her journey to a new home.
William: Not my debt
William told us that debt collectors requested that he pay $8,000 for a debt he never owed, ruining his credit in the process.