Higinio: Credit card errors
San Juan, PR
“Yo gasté más de tres años tratando de arreglar mi problema con el crédito hasta que contacte al CFPB, que ya a los 30 días me dieron una repuesta y empezaron a ayudarme.”
“I spent more than three years trying to fix my credit problem until I contacted the CFPB, who in 30 days gave me an answer and started helping me.”
Add your voice to the conversation
The more we hear from you, the more insight we gain into the consumer financial products and services you depend on.
Resources for Spanish speakers and those with debt issues
Did you know about our Spanish-language website?
We understand the importance of offering Spanish language resources, so we created a Spanish language website. Check it out and share it with others.
Ask CFPB en español
Do you have questions about financial products and services? We’ve created a Spanish language version of Ask CFPB to answer commonly asked questions.
Use these action letters to combat harmful debt collection practices
Do you need to correspond with a debt collector about a debt or dispute? Do you want them to stop calling you? We have action letters that you can use to start those conversations and more.
Ana: Debts you don’t owe
Ana received letters in the mail requesting she pay over $30,000 in homeowners fees, fees she had already paid.
Bernadette: Unwanted contact
Bernadette told us that a collection agency left her a message at work. Shortly thereafter, she says the collection agency contacted her dad, sisters, and a friend.
Dani: Struggling to repay student debt
Dani was struggling to make ends meet and manage her student loan repayments, until she contacted the CFPB.