Dani: Struggling to repay student debt
“I contacted the CFPB because I really needed someone else on my side. There’s nothing that I was doing with this private student loan servicer that was changing anything, and I was stuck in a position that felt hopeless to me.”
Add your voice to the conversation
The more we hear from you, the more insight we gain into the consumer financial products and services you depend on.
Options if you’re in a situation like this
Paying for College: Repay student debt
Paying off student debt can be confusing. Let our repayment tool walk you through how to optimize paying off your student loans, even if you're behind.
Do you have questions about student loans? Ask CFPB has answers to commonly asked questions that may help you.
Submit a complaint
Have an issue with a financial product or service? We’ll forward your complaint to the company and work to get a response from them. We also publish complaint information so that you can see the kinds of issues consumers have told us they’re having and how different companies have responded.
Leah: Repaying student loans
Leah was struggling to keep up with her student loan debt, until she learned that she had options with the "Paying for College" repayment tool.
Harry and Ari: Struggling with an auto loan
Harry spoke up when he noticed his son struggling with a car loan; he ended up helping thousands of servicemembers.
Debbie: Excessive contact
Debbie told us that she was frustrated by the amount of calls she received about a debt she didn’t understand.