I started to apply for a payday loan but changed my mind and did not finish the application. The lender deposited the money into my account anyway, without my permission. What can I do?

A lender should not deposit funds into your account without your permission. You typically give permission by signing a loan document or agreeing to the loan through a form on a website. Contact your state regulator or attorney general to lodge a complaint and see if they can assist you. You can also submit a complaint with the CFPB online or by calling 1-855-411-CFPB (2372).

Also talk to your bank or credit union to determine how to return the unwanted funds to the lender.

Ask CFPB provides general consumer information. It is not legal advice or regulatory guidance. The CFPB updates this information periodically.

Ask CFPB includes links or references to third-party resources or content. The CFPB does not endorse the third-party or guarantee the accuracy of this third-party information. There may be other resources that also serve your needs.

Read full answer Hide full answer