Will I damage my credit score if I do not pay a portion of my bill that I am disputing?
While a card issuer is investigating a dispute, the issuer cannot report your account as delinquent if you have paid the undisputed portion or the minimum amount due.
The card issuer can report to the credit reporting agency that there is a disputed amount on your bill.
Take the next step
Submit a complaint
We’ll forward your issue to the company, give you a tracking number, and keep you updated on the status of your complaint.