What role does my school play in obtaining student loans?
Your school’s financial aid office is involved in the allocation and disbursement of grant and scholarship aid.
In order to receive federal grant aid or borrow federal student loans, you (or your family) must fill out a Free Application for Federal Student Aid (FAFSA). Your school’s financial aid office will receive your FAFSA information from the U.S. Department of Education, and then they will tell you about your awards and other options. This is generally referred to as your “financial aid award package.”
You should always seek out grants, scholarships, and other money you don’t have to pay back before turning to loans.
Additionally, the financial aid office can consult on private student loans to see if they have any lenders who offer special rates to students. You may also consult a local credit union or bank.
Take the next step
Submit a complaint
We’ll forward your issue to the company, give you a tracking number, and keep you updated on the status of your complaint.