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Find the latest CFPB activities and publications here. Use the filters below to browse by date, specific topics, or types of posts.

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Category Title Date published
Category: Director's statement Statement of CFPB Director Rohit Chopra, Member, FDIC Board of Directors, on the Revised Deposit Insurance Assessment Rates Final Rule
Category: Director's statement Statement of CFPB Director Rohit Chopra, Member, FDIC Board of Directors, on Proposals to Prevent Bailout Risk and Guard Against Increased Concentration in Banking
Category: Press release CFPB Report Finds High Fees Charged on Student Banking Products Endorsed by Colleges
Category: Report 2022 College banking and credit card agreements
Category: Blog Mortgage borrowers can challenge inaccurate appraisals through the reconsideration of value process
Category: Speech Director Chopra’s Prepared Remarks at the Financial Stability Oversight Council Meeting
Category: Blog The CFPB is mobile-first
Category: Report Buy Now, Pay Later: Market trends and consumer impacts
Category: Press release CFPB Study Details the Rapid Growth of “Buy Now, Pay Later” Lending
Category: Speech Director Chopra’s prepared remarks on the release of the CFPB’s Buy Now, Pay Later report
Category: Press release CFPB Takes Action to Protect the Public from Shoddy Data Security Practices
Category: Speech Director Chopra’s Prepared Remarks at the 2022 National Association of Attorneys General Presidential Summit
Category: Press release CFPB Warns that Digital Marketing Providers Must Comply with Federal Consumer Finance Protections
Category: Press release CFPB Takes Action Against Hello Digit for Lying to Consumers About Its Automated Savings Algorithm
Category: Blog New risks emerge as line between payments and commerce blurs
Category: Report The Convergence of Payments and Commerce: Implications for Consumers
Category: Blog CFPB recognizes national whistleblower day
Category: Press release CFPB Fines U.S. Bank $37.5 Million for Illegally Exploiting Personal Data to Open Sham Accounts for Unsuspecting Customers
Category: Press release CFPB Orders Hyundai to Pay $19 Million for Widespread Credit Reporting Failures
Category: Blog Long hold times or excellent care? Tell us about the customer service at your bank or credit union!
Category: Blog Banks’ overdraft/NSF fee revenues evolve along with their policies
Category: Blog Using special purpose credit programs to serve unmet credit needs
Category: Press release Federal Regulators Fine Bank of America $225 Million Over Botched Disbursement of State Unemployment Benefits at Height of Pandemic
Category: Blog Technologists wanted
Category: Op-ed | Category: Speech Deputy Director Zixta Martinez’s Prepared Remarks at the FDIC Meeting of the Advisory Committee on Economic Inclusion
Category: Blog Identifying and addressing the financial needs of immigrants
Category: Op-ed | Category: Speech Deputy Director Zixta Martinez’s Keynote Address at the Consumer Federation of America’s 2022 Consumer Assembly
Category: Press release CFPB Launches Initiative to Improve Customer Service at Big Banks
Category: Op-ed | Category: Speech Prepared Remarks of CFPB Director Rohit Chopra in Great Falls, Montana on Relationship Banking and Customer Service
Category: Report Office of Servicemember Affairs 2021 Annual Report
Category: Press release CFPB Report Highlights Experiences of Military Families with Medical Billing, Credit Reporting, and Debt Collection
Category: Press release CFPB Issues Order to Terminate Upstart No-Action Letter
Category: Press release CFPB Acts to Protect the Public from Black-Box Credit Models Using Complex Algorithms
Category: Blog Credit disputes: getting a clear statement of results from your furnisher
Category: Press release CFPB Takes Action to Protect Depositors from False Claims About FDIC Insurance
Category: Blog Support Spanish-speaking customers with Spanish-language disclosures
Category: Blog Exams lead to remediation for private loan servicers’ unfair practices
Category: Press release CFPB Orders Bank of America to Pay $10 Million Penalty for Illegal Garnishments
Category: Press release CFPB Invokes Dormant Authority to Examine Nonbank Companies Posing Risks to Consumers
Category: Report Complaint Bulletin: Medical billing and collection issues described in consumer complaints
Category: Press release CFPB Report Spotlights Medical Billing Challenges
Category: Report Data Spotlight: Challenges in Rural Banking Access
Category: Press release CFPB Releases Report on Financial Challenges Facing Rural Communities
Category: Blog Helping borrowers hold mortgage servicers accountable
Category: Report 2021 Consumer Response annual report
Category: Blog Overdraft fees can price people out of banking
Category: Blog CFPB Extends Opportunity for Public to Provide Input on Junk Fees
Category: Blog The Fed is raising interest rates. What does that mean for borrowers and savers?
Category: Blog Designing for the people we serve
Category: Blog New effort focused on financial issues facing rural communities
Category: Press release Consumer Financial Protection Bureau Outlines Options To Prevent Algorithmic Bias In Home Valuations
Category: Blog Report illustrates how the big three credit reporting companies are giving consumers the runaround
Category: Blog Ang hindi inaasahang gastos ng mga lihim na singil
Category: Blog 정크 수수료의 숨겨진 비용
Category: Blog The hidden cost of junk fees
Category: Blog El costo oculto de las tarifas inesperadas
Category: Blog التكلفة الخفية للرسوم المفاجئة وغير المتوقعة
Category: Blog 垃圾費的隱含費用
Category: Blog Sự ảnh hưởng của phụ phí ẩn
Category: Report Justice-Involved Individuals and the Consumer Financial Marketplace
Category: Press release Consumer Financial Protection Bureau Launches Initiative to Save Americans Billions in Junk Fees
Category: Op-ed | Category: Speech Prepared Remarks of CFPB Director Rohit Chopra on the Junk Fees RFI Press Call
Category: Blog CFPB releases report on diversity and inclusion within financial services
Category: Press release CFPB Bans Payment Processor BrightSpeed Solutions and Its Former CEO for Supporting Telemarketing Scammers Targeting Older Americans
Category: Press release CFPB Releases Report Detailing Consumer Complaint Response Deficiencies of the Big Three Credit Bureaus
Category: Report Annual report of consumer and credit reporting complaints: An analysis of complaint responses by Equifax, Experian, TransUnion
Category: Blog Hold credit reporting companies accountable for incorrect reports and shoddy service
Category: Press release Consumer Financial Protection Bureau Opens Inquiry Into “Buy Now, Pay Later” Credit
Category: Blog CFPB calls tech workers to action
Category: Blog How should regulators review bank mergers?
Category: Press release CFPB Issues Final Rule to Facilitate Transition from LIBOR
Category: Director's statement Statement of Director Rohit Chopra on the LIBOR Transition Rule
Category: Press release CFPB Research Shows Banks’ Deep Dependence on Overdraft Fees
Category: Speech Prepared Remarks of CFPB Director Rohit Chopra on the Overdraft Press Call
Category: Press release CFPB Takes Action to Stop False Identification by Background Screeners
Category: Report 2021 Annual Report of the CFPB Education Loan Ombudsman
Category: Speech Remarks of Director Rohit Chopra at a Joint DOJ, CFPB, and OCC Press Conference on the Trustmark National Bank Enforcement Action
Category: Press release CFPB Orders Tech Giants to Turn Over Information on their Payment System Plans
Category: Press release CFPB, FTC and North Carolina Department of Justice File Amicus Brief in Henderson v. The Source for Public Data, L.P.
Category: Report Consumer Complaint Research Brief: Consumer complaints throughout the credit life cycle, by demographic characteristics
Category: Press release CFPB Report: Consumer Complaint Submission Patterns Vary by Demographic Characteristics of Census Tract
Category: Press release Consumer Financial Protection Bureau Issues Report Finding a Continued Decline in College Credit Card Agreements in 2020
Category: Blog Did you get a notice that your student loans are transferring to a new servicer? Learn more about what this means for you
Category: Press release CFPB Proposes Rule to Shine New Light on Small Businesses’ Access to Credit
Category: Speech Remarks of Acting Director Dave Uejio at the Press Call on the Small Business Lending Proposed Rule
Category: Speech Prepared Remarks of Acting Director Uejio For AFR’s Celebration of the CFPB’s 10th Birthday
Category: Report Complaint Bulletin: COVID-19 issues described in consumer complaints
Category: Press release CFPB Consumer Complaint Bulletin Highlights Consumers’ Difficulties During Pandemic
Category: Press release Agencies Extend Comment Period on Request for Information on Artificial Intelligence
Category: Report Office of Servicemember Affairs Annual Report
Category: Report Complaint Bulletin: Mortgage forbearance issues described in consumer complaints
Category: Press release CFPB Issues Reports Detailing Mortgage Borrowers’ Continuing COVID-19 Challenges
Category: Press release CFPB Consumer Complaint Bulletin Examines County-Level Demographic Data
Category: Report Complaint Bulletin: County-level demographic overview of consumer complaints
Category: Blog Estafas con beneficios por desempleo: Cómo puede protegerse
Category: Press release Agencies Seek Wide Range of Views on Financial Institutions’ Use of Artificial Intelligence
Category: Report 2020 Consumer Response annual report
Category: Press release CFPB Annual Complaint Report Highlights More Than a Half-Million Complaints Received in 2020
Category: Blog Take action to protect your Economic Impact Payment if your account is overdrawn
Category: Press release Consumer Financial Protection Bureau Encourages Financial Institutions and Debt Collectors to Allow Stimulus Payments to Reach Consumers

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