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Find the latest CFPB activities and publications here. Use the filters below to browse by date, specific topics, or types of posts.

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Category Title Date published
Category: Director's statement Statement of CFPB Director Rohit Chopra on the 2022 Annual Report of the Financial Stability Oversight Council
Category: Press release CFPB & FHFA news release announcing the publication of updated loan-level data for public use collected through the National Survey of Mortgage Originations
Category: Director's statement Statement of CFPB Director Rohit Chopra, Member, FDIC Board of Directors, Regarding the Living Wills Submitted by Certain Large Foreign and Domestic Firms
Category: Director's statement Statement of CFPB Director Rohit Chopra, Member, FDIC Board of Directors, on the Living Wills Submitted by JPMorgan Chase, Wells Fargo, Bank of America, Citigroup, Goldman Sachs, Morgan Stanley, State Street, and Bank of New York Mellon
Category: Report Complaint Bulletin: An analysis of consumer complaints related to crypto-assets
Category: Report Supervisory Highlights, Issue 28, Fall 2022
Category: Speech Statement of CFPB Director Rohit Chopra, Member, FDIC Board of Directors, at the FDIC Systemic Resolution Advisory Committee
Category: Speech Director Chopra’s Prepared Remarks at the Consumer Advisory Board Meeting
Category: Speech Statement of CFPB Director Rohit Chopra, Member, FDIC Board of Directors, at the FDIC Advisory Committee on Economic Inclusion Meeting
Category: Press release CFPB Kicks Off Personal Financial Data Rights Rulemaking
Category: Speech Director Chopra’s Prepared Remarks at Money 20/20
Category: Director's statement Statement of CFPB Director Rohit Chopra, Member, FDIC Board of Directors, on the Revised Deposit Insurance Assessment Rates Final Rule
Category: Director's statement Statement of CFPB Director Rohit Chopra, Member, FDIC Board of Directors, on Proposals to Prevent Bailout Risk and Guard Against Increased Concentration in Banking
Category: Press release CFPB Report Finds High Fees Charged on Student Banking Products Endorsed by Colleges
Category: Report 2022 College banking and credit card agreements
Category: Speech Director Chopra’s Prepared Remarks at the Financial Stability Oversight Council Meeting
Category: Press release CFPB Orders Regions Bank to Pay $191 Million for Illegal Surprise Overdraft Fees
Category: Office of Research Publication Data Point: 2021 Mortgage Market Activity and Trends
Category: Report Buy Now, Pay Later: Market trends and consumer impacts
Category: Speech Director Chopra’s prepared remarks on the release of the CFPB’s Buy Now, Pay Later report
Category: Office of Research Publication Consumer Finances in Rural Appalachia
Category: Press release CFPB Takes Action to Protect the Public from Shoddy Data Security Practices
Category: Speech Director Chopra’s Prepared Remarks at the 2022 National Association of Attorneys General Presidential Summit
Category: Press release CFPB Warns that Digital Marketing Providers Must Comply with Federal Consumer Finance Protections
Category: Press release CFPB Takes Action Against Hello Digit for Lying to Consumers About Its Automated Savings Algorithm
Category: Report The Convergence of Payments and Commerce: Implications for Consumers
Category: Press release CFPB Fines U.S. Bank $37.5 Million for Illegally Exploiting Personal Data to Open Sham Accounts for Unsuspecting Customers
Category: Press release Federal Regulators Fine Bank of America $225 Million Over Botched Disbursement of State Unemployment Benefits at Height of Pandemic
Category: Report Credit Card Line Decreases
Category: Op-ed | Category: Speech Deputy Director Zixta Martinez’s Keynote Address at the Consumer Federation of America’s 2022 Consumer Assembly
Category: Press release CFPB Launches Initiative to Improve Customer Service at Big Banks
Category: Op-ed | Category: Speech Prepared Remarks of CFPB Director Rohit Chopra in Great Falls, Montana on Relationship Banking and Customer Service
Category: Press release CFPB Takes Action to Protect Depositors from False Claims About FDIC Insurance
Category: Report Mortgage Servicing COVID-19 Pandemic Response Metrics: New Observations from Data Reported by Sixteen Servicers for May-December 2021
Category: Press release CFPB Orders Bank of America to Pay $10 Million Penalty for Illegal Garnishments
Category: Report Supervisory Highlights, Issue 26, Spring 2022
Category: Press release CFPB Invokes Dormant Authority to Examine Nonbank Companies Posing Risks to Consumers
Category: Report Complaint Bulletin: Medical billing and collection issues described in consumer complaints
Category: Report Data Spotlight: Challenges in Rural Banking Access
Category: Press release CFPB Releases Report on Financial Challenges Facing Rural Communities
Category: Report 2021 Consumer Response annual report
Category: Office of Research Publication Credit card late fees
Category: Report Justice-Involved Individuals and the Consumer Financial Marketplace
Category: Press release Consumer Financial Protection Bureau Launches Initiative to Save Americans Billions in Junk Fees
Category: Op-ed | Category: Speech Prepared Remarks of CFPB Director Rohit Chopra on the Junk Fees RFI Press Call
Category: Report Annual report of consumer and credit reporting complaints: An analysis of complaint responses by Equifax, Experian, TransUnion
Category: Office of Research Publication Consumer finances during the pandemic: Insights from the Making Ends Meet Survey
Category: Press release CFPB Issues Final Rule to Facilitate Transition from LIBOR
Category: Director's statement Statement of Director Rohit Chopra on the LIBOR Transition Rule
Category: Office of Research Publication Data Point: Checking Account Overdraft at Financial Institutions Served by Core Processors
Category: Press release CFPB Research Shows Banks’ Deep Dependence on Overdraft Fees
Category: Office of Research Publication Data Point: Overdraft/NSF Fee Reliance Since 2015 – Evidence from Bank Call Reports
Category: Speech Prepared Remarks of CFPB Director Rohit Chopra on the Overdraft Press Call
Category: Office of Research Publication Disputes on Consumer Credit Reports
Category: Press release CFPB Finds Credit Report Disputes Far More Common in Majority Black and Hispanic Neighborhoods
Category: Press release CFPB Orders Tech Giants to Turn Over Information on their Payment System Plans
Category: Press release CFPB Joins Other Financial Regulatory Agencies in Issuing Statement on Discontinuation of LIBOR
Category: Press release CFPB, FTC and North Carolina Department of Justice File Amicus Brief in Henderson v. The Source for Public Data, L.P.
Category: Report The Consumer Credit Card Market
Category: Press release CFPB Report Finds Declines in Credit Card Debt, New Applications and Increases in Digital Engagement in 2020
Category: Report Consumer Complaint Research Brief: Consumer complaints throughout the credit life cycle, by demographic characteristics
Category: Press release Consumer Financial Protection Bureau Issues Report Finding a Continued Decline in College Credit Card Agreements in 2020
Category: Report 2021 College credit card agreements
Category: Press release CFPB Proposes Rule to Shine New Light on Small Businesses’ Access to Credit
Category: Speech Remarks of Acting Director Dave Uejio at the Press Call on the Small Business Lending Proposed Rule
Category: Press release Mortgage refinance loans drove an increase in closed-end originations in 2020, new CFPB report finds
Category: Office of Research Publication 2020 Mortgage Market Activity and Trends
Category: Report Mortgage Servicing COVID-19 Pandemic Response Metrics: Observations from Data Reported by Sixteen Servicers
Category: Press release CFPB Report: Mortgage Servicers’ Pandemic Response Varies Significantly
Category: Press release CFPB and FHFA Release Updated Data from the National Survey of Mortgage Originations for Public Use
Category: Report Complaint Bulletin: COVID-19 issues described in consumer complaints
Category: Office of Research Publication Commercial Credit on Consumer Credit Reports
Category: Press release CFPB Report Highlights Supervisory Findings of Wide-Ranging Violations of Law in 2020
Category: Office of Research Publication A Brief Note on General Lending Patterns of Small to Medium Size Closed-end HMDA Reporters
Category: Office of Research Publication Manufactured Housing Finance: New Insights from the Home Mortgage Disclosure Act
Category: Office of Research Publication Consumer use of payday, auto title, and pawn loans: Insights from the Making Ends Meet Survey
Category: Report Complaint Bulletin: Mortgage forbearance issues described in consumer complaints
Category: Report Measuring the financial well-being of Hispanics: 2018 Financial Well-being Score Benchmarks
Category: Office of Research Publication Changes in consumer financial status during the early months of the pandemic
Category: Report Complaint Bulletin: County-level demographic overview of consumer complaints
Category: Report 2020 Consumer Response annual report
Category: Press release CFPB Annual Complaint Report Highlights More Than a Half-Million Complaints Received in 2020
Category: Press release Consumer Financial Protection Bureau Encourages Financial Institutions and Debt Collectors to Allow Stimulus Payments to Reach Consumers
Category: Office of Research Publication Balancing savings and debt: Findings from an online experiment
Category: Press release Consumer Financial Protection Bureau Issues Approval Order to Facilitate the Use of Dual Usage Credit Cards
Category: Office of Research Publication Quarterly Consumer Credit Trends: Payment Amount Furnishing & Consumer Reporting
Category: Press release Consumer Financial Protection Bureau Report Finds Continued Decline in the Market for Certain Kinds of College Credit Cards
Category: Report 2020 College credit card agreements
Category: Office of Research Publication Special issue brief: The early effects of the COVID-19 pandemic on consumer credit
Category: Press release Consumer Financial Protection Bureau Report Examines Early Impact of Pandemic on Consumer Credit
Category: Office of Research Publication An updated review of the new and revised data points in HMDA: Further observations using the 2019 HMDA data
Category: Press release Consumer Financial Protection Bureau Issues Analysis of HMDA Data Points
Category: Press release Consumer Financial Protection Bureau Requests Information on the Impact of the CARD Act Regulations on Small Entities and the Consumer Credit Card Market
Category: Report Bureau Symposium: Consumer Access to Financial Records, a summary of the proceedings
Category: Press release CFPB Announces Plan to Issue ANPR on Consumer-Authorized Access to Financial Data
Category: Press release CFPB Announces New Capability for the Consumer Complaint Database, Expands Ability to View Complaint Data Over Time
Category: Report July Complaint Bulletin: Complaints mentioning coronavirus keywords
Category: Press release CFPB Releases Making Ends Meet Survey
Category: Office of Research Publication Insights from the Making Ends Meet Survey
Category: Office of Research Publication Quarterly Consumer Credit Trends: Recent trends in debt settlement and credit counseling

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