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Find the latest CFPB activities and publications here. Use the filters below to browse by date, specific topics, or types of posts.

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Category Title Date published
Category: Blog
Archived
The CFPB has entered the chat
Category: Report Chatbots in consumer finance
Category: Report Chatbots in consumer finance
Category: Press release
Archived
CFPB Issue Spotlight Analyzes “Artificial Intelligence” Chatbots in Banking
Category: Press release
Archived
CFPB Action to Require Citizens Bank to Pay $9 Million Penalty for Unlawful Credit Card Servicing
Category: Report Medical Credit Cards and Financing Plans
Category: Speech
Archived
Prepared Remarks of Director Rohit Chopra at the American Association of Healthcare Administration Management
Category: Press release
Archived
CFPB Report Highlights Costly Credit Cards and Loans Pushed on Patients
Category: Blog
Archived
Adjustable-rate loans are changing, because a widely-used interest rate index expires in June
Category: Letter
Archived
CFPB Letter to the California Department of Financial Protection and Innovation
Category: Press release
Archived
CFPB Issues Rule to Facilitate Orderly Wind Down of LIBOR
Category: Press release
Archived
CFPB Joins Other Financial Regulatory Agencies in Issuing Statement on Completing the LIBOR Transition
Category: Testimony
Archived
Written Testimony of James S. Rice, Assistant Director, Office of Servicemember Affairs, before the U.S. Senate Committee on Veterans’ Affairs
Category: Blog
Archived
As outstanding credit card debt hits new high, the CFPB is focusing on ways to increase competition and reduce costs
Category: Report 2022 Consumer Response annual report
Category: Report No FEAR Act Annual Report for fiscal year 2022
Category: Press release
Archived
CFPB Enhances Tool to Promote Competition and Comparison Shopping in Credit Card Market
Category: Report Equal Employment Opportunity (EEO) program status report for fiscal year (FY) 2022
Category: Report Issue Spotlight: Public Benefits Delivery & Consumer Protection
Category: Report Issue Spotlight: Public Benefits Delivery & Consumer Protection
Category: Blog
Archived
Why the largest credit card companies are suppressing actual payment data on your credit report
Category: Press release
Archived
CFPB Proposes Rule to Rein in Excessive Credit Card Late Fees
Category: Director's statement
Archived
Director Chopra’s Remarks on Press Call for Credit Card Late Fees NPRM
Category: Press release
Archived
CFPB Seeks Public Input on Consumer Credit Card Market
Category: Report Servicemember reports about identity theft are increasing
Category: Report Annual report of consumer and credit reporting complaints: An analysis of complaint responses by Equifax, Experian, TransUnion
Category: Press release
Archived
CFPB Issues Report on TransUnion, Experian, and Equifax
Category: Office of Research Publication Making Ends Meet in 2022: Insights from the CFPB Making Ends Meet survey
Category: Report State of Bureau Websites and Digital Services
Category: Blog
Archived
Protecting borrowers’ control over their money
Category: Blog
Archived
Using CFPB complaint data to help cities and counties protect the public
Category: Speech
Archived
Director Chopra’s Prepared Remarks to the Financial Literacy and Education Commission
Category: Report CFPB financial report fiscal year 2022
Category: Press release
Archived
CFPB Reports Highlight Problems with Tenant Background Checks
Category: Report Complaint Bulletin: An analysis of consumer complaints related to crypto-assets
Category: Report Supervisory Highlights, Issue 28, Fall 2022
Category: Blog
Archived
Your voices help drive our work
Category: Report 2022 Annual Report of the CFPB Education Loan Ombudsman
Category: Press release
Archived
CFPB Takes Action to Address Junk Data in Credit Reports
Category: Press release
Archived
CFPB Report Finds High Fees Charged on Student Banking Products Endorsed by Colleges
Category: Report 2022 College banking and credit card agreements
Category: Report Plain Writing Act Compliance Report 2022
Category: Speech
Archived
Director Chopra’s Prepared Remarks at the Exchequer Club Fireside Chat
Category: Report Buy Now, Pay Later: Market trends and consumer impacts
Category: Speech
Archived
Director Chopra’s prepared remarks on the release of the CFPB’s Buy Now, Pay Later report
Category: Office of Research Publication Consumer Finances in Rural Appalachia
Category: Blog
Archived
Why we’re modernizing how we collect credit card data
Category: Report Consumer Financial Protection Bureau Independent Audit of Selected Operations and Budget
Category: Blog
Archived
Examining the factors driving high credit card interest rates
Category: Press release
Archived
CFPB Fines U.S. Bank $37.5 Million for Illegally Exploiting Personal Data to Open Sham Accounts for Unsuspecting Customers
Category: Blog
Archived
Office of Research blog: Housing inflation is hitting low-income renters
Category: Press release
Archived
CFPB Orders Hyundai to Pay $19 Million for Widespread Credit Reporting Failures
Category: Report Credit Card Line Decreases
Category: Blog
Archived
New report explores the impact of credit card line decreases on consumers
Category: Report Office of Servicemember Affairs 2021 Annual Report
Category: Press release
Archived
CFPB Report Highlights Experiences of Military Families with Medical Billing, Credit Reporting, and Debt Collection
Category: Blog
Archived
CFPB tells credit card CEOs: Practice of suppressing payment data has potential for consumer harm
Category: Press release
Archived
CFPB Launches New Effort to Promote Competition and Innovation in Consumer Finance
Category: Report Supervisory Highlights, Issue 26, Spring 2022
Category: Report Equal Employment Opportunity (EEO) program status report for fiscal year (FY) 2021
Category: Report Complaint Bulletin: Medical billing and collection issues described in consumer complaints
Category: Press release
Archived
CFPB Report Spotlights Medical Billing Challenges
Category: Report 2021 Consumer Response annual report
Category: Blog
Archived
Overdraft fees can price people out of banking
Category: Office of Research Publication Credit card late fees
Category: Blog
Archived
The Fed is raising interest rates. What does that mean for borrowers and savers?
Category: Report No FEAR Act Annual Report for fiscal year 2021
Category: Press release
Archived
Consumer Financial Protection Bureau Launches New Way for the Public to Petition the Agency for Action
Category: Blog
Archived
Report illustrates how the big three credit reporting companies are giving consumers the runaround
Category: Blog
Archived
The hidden cost of junk fees
Category: Press release
Archived
Consumer Financial Protection Bureau Launches Initiative to Save Americans Billions in Junk Fees
Category: Report State of Bureau Websites and Digital Services
Category: Blog
Archived
Americans pay $120 billion in credit card interest and fees each year
Category: Press release
Archived
CFPB Announces Settlement Regarding the 2019 Taskforce on Federal Consumer Financial Law
Category: Press release
Archived
CFPB Releases Report Detailing Consumer Complaint Response Deficiencies of the Big Three Credit Bureaus
Category: Report Annual report of consumer and credit reporting complaints: An analysis of complaint responses by Equifax, Experian, TransUnion
Category: Blog
Archived
Hold credit reporting companies accountable for incorrect reports and shoddy service
Category: Office of Research Publication Consumer finances during the pandemic: Insights from the Making Ends Meet Survey
Category: Blog
Archived
Making Ends Meet series: Consumer finances during the pandemic
Category: Blog
Archived
The LIBOR index for adjustable-rate loans is being discontinued: here’s what to watch for
Category: Blog
Archived
Give us feedback on the draft CFPB Strategic Plan for FY 2022-26
Category: Report CFPB financial report fiscal year 2021
Category: Press release
Archived
CFPB Takes Action to Stop False Identification by Background Screeners
Category: Office of Research Publication Disputes on Consumer Credit Reports
Category: Report 2021 Annual Report of the CFPB Education Loan Ombudsman
Category: Press release
Archived
CFPB Joins Other Financial Regulatory Agencies in Issuing Statement on Discontinuation of LIBOR
Category: Report The Consumer Credit Card Market
Category: Press release
Archived
CFPB Report Finds Declines in Credit Card Debt, New Applications and Increases in Digital Engagement in 2020
Category: Report Consumer Complaint Research Brief: Consumer complaints throughout the credit life cycle, by demographic characteristics
Category: Press release
Archived
CFPB Report: Consumer Complaint Submission Patterns Vary by Demographic Characteristics of Census Tract
Category: Report Plain Writing Act compliance report 2021
Category: Press release
Archived
Consumer Financial Protection Bureau Issues Report Finding a Continued Decline in College Credit Card Agreements in 2020
Category: Report 2021 College credit card agreements
Category: Blog
Archived
Credit access declined during the pandemic for credit cards, but increased for mortgages and auto loans
Category: Blog
Archived
Credit card limits are rising for most groups after stagnating during the pandemic
Category: Blog
Archived
Credit card use is still declining compared to pre-pandemic levels
Category: Speech
Archived
Prepared Remarks of Acting Director Uejio For AFR’s Celebration of the CFPB’s 10th Birthday
Category: Blog
Archived
Trends in Reported Assistance on Consumers’ Credit Records
Category: Report Complaint Bulletin: COVID-19 issues described in consumer complaints
Category: Press release
Archived
CFPB Consumer Complaint Bulletin Highlights Consumers’ Difficulties During Pandemic

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