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Find the latest CFPB activities and publications here. Use the filters below to browse by date, specific topics, or types of posts.

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Category Title Date published
Category: Report Supervisory Highlights Junk Fees Update Special Edition, Issue 31, Fall 2023
Category: Report Vast majority of NSF fees have been eliminated, saving consumers nearly $2 billion annually
Category: Press release
Archived
CFPB Exams Return $140 Million to Consumers Hit by Illegal Junk Fees in Banking, Auto Loans, and Remittances
Category: Director's statement
Archived
Prepared Remarks of CFPB Director Rohit Chopra at the Brookings Institution Event on Payments in a Digital Century
Category: Op-ed | Category: Speech
Archived
Prepared Remarks of CFPB Director Rohit Chopra at the Better Markets Conference on the 15th Anniversary of the Collapse of Lehman Brothers and the Onset of the Global Financial Crisis
Category: Op-ed | Category: Speech
Archived
Prepared Remarks of CFPB Director Rohit Chopra at The Mortgage Collaborative National Conference
Category: Press release
Archived
CFPB Report Highlights Role of Big Tech Firms in Mobile Payments
Category: Op-ed | Category: Speech
Archived
Prepared Remarks of CFPB Director Rohit Chopra at the Federal Reserve Bank of Philadelphia’s Annual Fintech Conference
Category: Director's statement
Archived
Statement of CFPB Director Rohit Chopra Member, FDIC Board of Directors Regarding Proposals to Improve the FDIC’s Options for Managing Large Bank Failures
Category: Press release
Archived
Agencies to Host Roundtable on Special Purpose Credit Programs
Category: Director's statement
Archived
Statement of CFPB Director Rohit Chopra, Member, FDIC Board of Directors, Regarding the Proposal to Strengthen the Resilience of America’s Largest Banks
Category: Press release
Archived
CFPB Exams Find Unfair, Deceptive, and Abusive Practices Across a Wide Array of Consumer Financial Product Lines
Category: Blog
Archived
What’s ahead for Bank of America and its customers
Category: Press release
Archived
CFPB Takes Action Against Bank of America for Illegally Charging Junk Fees, Withholding Credit Card Rewards, and Opening Fake Accounts
Category: Blog
Archived
The CFPB's 2022 fair lending annual report to congress
Category: Report Fair Lending Report of the Consumer Financial Protection Bureau 2022
Category: Report Banking and Credit Access in the Southern Region of the U.S
Category: Press release
Archived
CFPB Releases Reports on Banking Access and Consumer Finance in Southern States
Category: Press release
Archived
CFPB Report Identifies Issues with Increased Servicemember Use of Digital Payment Apps
Category: Testimony
Archived
Opening Statement of Director Rohit Chopra before the House Committee on Financial Services
Category: Testimony
Archived
Opening Statement of Director Rohit Chopra before the Senate Committee on Banking, Housing, and Urban Affairs
Category: Blog
Archived
Laying the foundation for open banking in the United States
Category: Press release
Archived
Agencies Propose Interagency Guidance on Reconsiderations of Value for Residential Real Estate Valuations
Category: Blog
Archived
The CFPB has entered the chat
Category: Report Chatbots in consumer finance
Category: Report Chatbots in consumer finance
Category: Press release
Archived
CFPB Issue Spotlight Analyzes “Artificial Intelligence” Chatbots in Banking
Category: Press release
Archived
CFPB Finds that Billions of Dollars Stored on Popular Payment Apps May Lack Federal Insurance
Category: Report Issue Spotlight: Analysis of Deposit Insurance Coverage on Funds Stored Through Payment Apps
Category: Consumer advisories
Archived
Consumer advisory: Your money is at greater risk when you hold it in a payment app, instead of moving it to an account with deposit insurance
Category: Report Overdraft/NSF Revenue in Q4 2022 down nearly 50% versus pre-pandemic levels
Category: Press release
Archived
CFPB Action to Require Citizens Bank to Pay $9 Million Penalty for Unlawful Credit Card Servicing
Category: Speech
Archived
Statement of CFPB Director Rohit Chopra, Member, FDIC Board of Directors, on the Proposed Special Deposit Insurance Assessment on Large Banks
Category: Press release
Archived
CFPB Issues Guidance to Rein in Creation of Fake Accounts to Harvest Fees
Category: Speech
Archived
Prepared Remarks of CFPB Director Rohit Chopra at the 2023 American Economic Liberties Project Anti-Monopoly Summit
Category: Press release
Archived
CFPB Issues Rule to Facilitate Orderly Wind Down of LIBOR
Category: Press release
Archived
CFPB Joins Other Financial Regulatory Agencies in Issuing Statement on Completing the LIBOR Transition
Category: Speech
Archived
Prepared Remarks of Director Rohit Chopra at the April 2023 Financial Literacy and Education Commission
Category: Director's statement
Archived
Statement of CFPB Director Rohit Chopra on the Proposed Restoration of the Financial Stability Oversight Council’s Authority and Regulatory Credibility
Category: Blog
Archived
Protecting people from discriminatory targeting
Category: Press release
Archived
CFPB Issues Guidance to Address Abusive Conduct in Consumer Financial Markets
Category: Speech
Archived
Director Rohit Chopra’s Prepared Remarks at the University of California Irvine Law School
Category: Press release
Archived
CFPB Finalizes Rule to Create a New Data Set on Small Business Lending in America
Category: Report Supplemental estimation methodology for institutional coverage and market-level cost estimates in the small business lending rulemaking
Category: Report User testing for sample data collection form for the small business lending final rule
Category: Speech
Archived
Director Chopra’s Remarks at the NCRC Just Economy Conference
Category: Speech
Archived
Prepared Panel Remarks of CFPB Director Rohit Chopra, at the American Bar Association Spring Meeting
Category: Blog
Archived
Protecting homeowners from discriminatory home appraisals
Category: Report Supervisory Highlights Junk Fees Special Edition, Issue 29, Winter 2023
Category: Speech
Archived
Deputy Director Martinez’s Prepared Remarks at the Consumer Law Scholars Conference
Category: Blog
Archived
Appraisal standards must include federal prohibitions against discrimination
Category: Report Banks’ overdraft/NSF fee revenue declines significantly compared to pre-pandemic levels
Category: Press release
Archived
CFPB Issues Guidance to Root Out Tactics Which Charge People Fees for Subscriptions They Don’t Want
Category: Blog
Archived
CFPB releases updates to mortgage servicing exam procedures
Category: Blog
Archived
What’s ahead for Wells Fargo and its customers
Category: Director's statement
Archived
Statement of CFPB Director Rohit Chopra on Proposed Registry of Supervised Nonbanks that Use Form Contracts to Impose Terms and Conditions that Seek to Waive or Limit Consumer Legal Protections
Category: Press release
Archived
CFPB Proposes Rule to Establish Public Registry of Terms and Conditions in Form Contracts That Claim to Waive or Limit Consumer Rights and Protections
Category: Blog
Archived
What new supervised institutions need to know about working with the CFPB
Category: Speech
Archived
Prepared Remarks of CFPB Director Rohit Chopra on the Wells Fargo Law Enforcement Action
Category: Director's statement
Archived
Statement of CFPB Director Rohit Chopra, Member, FDIC Board of Directors, Regarding the Living Wills Submitted by Certain Large Foreign and Domestic Firms
Category: Press release
Archived
CFPB Proposes Registry to Detect Repeat Offenders
Category: Director's statement
Archived
Statement of CFPB Director Rohit Chopra, Member, FDIC Board of Directors, on the Living Wills Submitted by JPMorgan Chase, Wells Fargo, Bank of America, Citigroup, Goldman Sachs, Morgan Stanley, State Street, and Bank of New York Mellon
Category: Press release
Archived
CFPB Supervisory Examinations Find Credit Reporting Failures, Junk Fees, and Mishandling of COVID-19 Protections
Category: Blog
Archived
The CFPB finalizes rule to increase transparency regarding key nonbank supervision tool
Category: Report Supervisory Highlights, Issue 28, Fall 2022
Category: Speech
Archived
Statement of CFPB Director Rohit Chopra, Member, FDIC Board of Directors, at the FDIC Systemic Resolution Advisory Committee
Category: Speech
Archived
Director Chopra’s Prepared Remarks at the Consumer Advisory Board Meeting
Category: Speech
Archived
Statement of CFPB Director Rohit Chopra, Member, FDIC Board of Directors, at the FDIC Advisory Committee on Economic Inclusion Meeting
Category: Speech
Archived
Director Chopra’s Prepared Remarks at Money 20/20
Category: Director's statement
Archived
Statement of CFPB Director Rohit Chopra, Member, FDIC Board of Directors, on the Revised Deposit Insurance Assessment Rates Final Rule
Category: Director's statement
Archived
Statement of CFPB Director Rohit Chopra, Member, FDIC Board of Directors, on Proposals to Prevent Bailout Risk and Guard Against Increased Concentration in Banking
Category: Press release
Archived
CFPB Report Finds High Fees Charged on Student Banking Products Endorsed by Colleges
Category: Report 2022 College banking and credit card agreements
Category: Speech
Archived
Director Chopra’s Prepared Remarks at the Financial Stability Oversight Council Meeting
Category: Press release
Archived
CFPB Supervisory Examinations Find Violations of Federal Law by Student Loan Servicers and University-Owned Lenders
Category: Press release
Archived
CFPB Takes Action Against Hello Digit for Lying to Consumers About Its Automated Savings Algorithm
Category: Blog
Archived
New risks emerge as line between payments and commerce blurs
Category: Press release
Archived
CFPB and Justice Department Caution Auto Finance Companies about Servicemember Protections
Category: Press release
Archived
CFPB Fines U.S. Bank $37.5 Million for Illegally Exploiting Personal Data to Open Sham Accounts for Unsuspecting Customers
Category: Blog
Archived
Long hold times or excellent care? Tell us about the customer service at your bank or credit union!
Category: Blog
Archived
Banks’ overdraft/NSF fee revenues evolve along with their policies
Category: Blog
Archived
Using special purpose credit programs to serve unmet credit needs
Category: Press release
Archived
Federal Regulators Fine Bank of America $225 Million Over Botched Disbursement of State Unemployment Benefits at Height of Pandemic
Category: Report Credit Card Line Decreases
Category: Blog
Archived
New report explores the impact of credit card line decreases on consumers
Category: Blog
Archived
Identifying and addressing the financial needs of immigrants
Category: Blog
Archived
Rethinking the approach to regulations
Category: Blog
Archived
Measuring the impact of financial institution overdraft programs on consumers
Category: Op-ed | Category: Speech
Archived
Deputy Director Zixta Martinez’s Keynote Address at the Consumer Federation of America’s 2022 Consumer Assembly
Category: Press release
Archived
CFPB Launches Initiative to Improve Customer Service at Big Banks
Category: Op-ed | Category: Speech
Archived
Prepared Remarks of CFPB Director Rohit Chopra in Great Falls, Montana on Relationship Banking and Customer Service
Category: Blog
Archived
Credit disputes: getting a clear statement of results from your furnisher
Category: Press release
Archived
CFPB Takes Action to Protect Depositors from False Claims About FDIC Insurance
Category: Report Mortgage Servicing COVID-19 Pandemic Response Metrics: New Observations from Data Reported by Sixteen Servicers for May-December 2021
Category: Report Fair Lending Report of the Consumer Financial Protection Bureau 2021
Category: Blog
Archived
The CFPB’s 2021 Fair Lending Annual Report to Congress
Category: Press release
Archived
CFPB Orders Bank of America to Pay $10 Million Penalty for Illegal Garnishments
Category: Press release
Archived
CFPB Supervisory Report Finds Unlawful Auto Repossessions, Breakdowns in Credit Report Disputes
Category: Report Supervisory Highlights, Issue 26, Spring 2022
Category: Blog
Archived
Overcharging for add-on products on auto loans

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