External Affairs ensures that the CFPB maintains robust dialogue with stakeholders and the public in order to promote understanding, transparency, and accountability, and to ensure that the Bureau’s work is informed by diverse perspectives.
Zixta Martinez, Associate Director
The External Affairs Division is supported by a front office that provides the overall direction for the Division.
Jennifer Howard, Assistant Director
The Office of Communications engages with the media and crafts and disseminates up-to-date information about the Bureau’s work.
Catherine Galicia, Assistant Director
The Office of Legislative Affairs engages with members of Congress, congressional committees, caucuses, and their staffs through testimony, briefings, correspondence, reports, technical assistance on legislation, and other means.
Cheryl Parker Rose, Assistant Director
Office of Intergovernmental Affairs engages with local, state, tribal,
interagency, and international governmental stakeholders about the Bureau’s
Financial Institutions & Business Liaison
Daniel Smith, Assistant Director
The Office of Financial Institutions and Business Liaison engages with financial institutions, businesses, and trade associations to ensure that they are informed about the Bureau’s work.
Keo Chea, Assistant Director
Office of Community Affairs engages with the nonprofit sector to inform and
impact the Bureau’s work.
Advisory Board and Councils
Delicia Hand, Assistant Director
The Office of Advisory Board and Councils engages with various advisory groups comprised of academics, non-profit sector, financial institution, and business representatives to ensure that they are informed about and have an opportunity to impact the Bureau’s work.