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CFPB Releases Report Outlining Strategies for Promoting Diversity and Inclusion in the Mortgage Industry
Report Discusses Current Approaches and Business Case for Diversity and Inclusion
CFPB Supervision Finds Some Student Loan and Mortgage Servicers Illegally Fail to Provide Protections to Borrowers
Bureau Recovered $6.1 Million for 16,000 Consumers Harmed By Auto Loan Originators
Mortgage Servicer’s Widespread Errors, Shortcuts, and Runarounds Cost Borrowers Money, Homes
Today the Consumer Financial Protection Bureau is filing a lawsuit against Ocwen, one of the nation’s largest nonbank mortgage servicers. We are seeking relief to compensate consumers for years of systemic and significant errors throughout the mortgage servicing process, which cost some of them their homes.
CFPB Orders Citi Subsidiaries to Pay $28.8 Million for Giving the Runaround to Borrowers Trying to Save Their Homes
Mortgage Servicers Kept Borrowers in the Dark About Options, Demanded Excessive Paperwork
Thank you for having me today. Over the past five years, the Consumer Financial Protection Bureau and the Mortgage Bankers Association have each been working in our own ways to revive a mortgage industry that was devastated by the financial crisis. During the run-up to the crisis, we saw established traditions of responsible lending pushed aside by predatory actors whose misconduct hurt millions of Americans. It led to disruptions in the mortgage markets, transmitted through securitization channels to the broader financial system, which triggered its collapse.
The Consumer Financial Protection Bureau (CFPB) today finalized new measures to ensure that homeowners and struggling borrowers are treated fairly by mortgage servicers. The updated rule requires servicers to provide certain borrowers with foreclosure protections more than once over the life of the loan, clarifies borrower protections when the servicing of a loan is transferred, and provides important loan information to borrowers in bankruptcy.
We’ve updated our mortgage servicing rules to provide greater protections for mortgage borrowers and other homeowners
Today we finalized new changes to our mortgage servicing rules. These updates ensure that mortgage servicers treat homeowners and struggling borrowers fairly. They also provide servicers with greater clarity about how to comply with the rules.
Consumer Financial Protection Bureau Supervision Finds Mortgage Servicers' Ongoing Technology Failures and Process Breakdowns Trigger Rule Violations
CFPB Releases Special Edition of Supervision Highlights and Updates Mortgage Servicing Exam Procedures