Our recent report discusses the most common financial complaints reported by consumers across the 50 states and D.C.
Understand the key differences between two types of credit card financing promotions, and how to tell them apart.
We recently published our Consumer Response Annual Report, which provides an overview of the complaints we received in 2016.
Report Also Looks at Consumer Complaints from Massachusetts
CFPB Orders Mastercard and UniRush to Pay $13 Million for RushCard Breakdowns That Cut Off Consumers' Access to Funds
Preventable Failures Left Tens of Thousands of Economically Vulnerable Consumers Unable to Pay for Necessities
Today, we took action against Mastercard and UniRush after preventable technological breakdowns in October 2015 left tens of thousands of RushCard users unable to access their money and without customer support.
Thank you all for joining me on this call. Today, the Consumer Bureau is taking action against UniRush, which administers the RushCard, and Mastercard, its payment processor. This action stems from a meltdown in October 2015, when tens of thousands of users of the RushCard found themselves locked out of their accounts.
If you’re trying to cut down your credit card debt, research shows it can help to keep a short guideline in mind.
Web-based Tool Will Deliver Regular Updates on Consumer Lending Markets
On behalf of the Consumer Financial Protection Bureau, let me welcome all of you and say that we much appreciate this opportunity to discuss consumer financial markets with so many leading scholars in the field. As you share your perspectives and expertise with us, they will inform our efforts to empower and protect consumers. We look forward to having your insights.