Today, we’re releasing our third Snapshot of Complaints Received from Servicemembers, Veterans and their Families. The report details the data and trends from consumer complaints we’ve received from members of the military community since July 2011. Here are just a few highlights.
Millions of consumers will now have access to credit scores and reports through nonprofit counselors
All three major credit reporting agencies (Experian, Equifax and TransUnion) will now allow nonprofit counselors to share credits reports, as well as the scores, with the consumer.
We encourage all consumers to check their credit report regularly, but we want to especially encourage veterans who use this benefit to be sure that their student loan servicer (the company that collects payments) is providing correct information about their loan discharge to credit bureaus (the companies that compile and sell credit reports).
Imagina que alguien te dice que tú debes dinero por una deuda que ya pagaste. ¿Te molesta y te frustra, verdad? Además, te cuesta más dinero y más tiempo.
We’re glad Venida got the help she needed, and we want to make sure that you know that we’re here for you too.
Youth in foster care are particularly susceptible to identity theft because they often lack a permanent address, and their personal information is frequently shared among numerous adults and agency databases.
Join us for a Consumer Advisory Board meeting with Director Cordray where we will discuss the consumer experience in the credit reporting market.
Recently, many patients facing medical procedures have seen their health care providers suggest deferred interest rate credit cards as a payment option. Unfortunately, health care providers don’t always explain how these deferred interest credit cards work. We want to make sure that you get the facts you need.
The Federal Trade Commission this week released its latest findings in a ten-year study on the accuracy of credit reports. This report is another reminder of how important it is to review your credit report for inaccuracies. What does this mean to you? You can check your three credit reports for free once every 12 […]
Since we launched on July 21st 2011, we’ve heard directly from consumers about the challenges they face in the marketplace, brought their concerns to the attention of financial institutions, and helped address their complaints. Accepting, resolving, and analyzing consumer complaints is an integral part of our work. This week, we’ll be featuring stories from consumers […]