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Understanding Consumer Experiences: Insights from CFPB’s 2016 Consumer Response Annual Report

We recently published our Consumer Response Annual Report, which provides an overview of the complaints we received in 2016. 

Published Category: Info for consumers

What you need to know: Understanding why offers for “your” credit score are not all the same

There are many credit scores available to you as a consumer as well as to lenders. A credit score you receive may not be the same score your lender is using to make a credit decision. Your credit score starts with the information in your credit report and may be different depending on the data used to calculate it.

Published Category: Policy & Compliance

Fall 2015 rulemaking agenda

An important part of the CFPB’s mandate from Congress is to make rules governing consumer finance markets more effective and to create new rules when warranted. Today, we’re posting a semiannual update of our rulemaking agenda as part of the federal government’s Unified Agenda of Regulatory and Deregulatory Actions.