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Complaints show military families and non-military families have different experiences in the financial marketplace

This month's 50-state report shows that servicemembers are more likely to submit complaints about some financial products compared to non-servicemembers, such as debt collection, but are less likely than non-servicemembers to submit complaints about other products, such as mortgages. Overall the report shows that servicemembers may face different problems in the financial marketplace than non-servicemembers.

A snapshot of complaints made by older consumers

The May 2017 Monthly Complaint Report summarizes the complaints submitted by people age 62 and older. The report highlights issues that older consumers are more likely to experience than their younger counterparts, including issues with traditional and reverse mortgages, credit cards, and bank accounts and services.

Our office of Servicemember Affairs guides you through the financial hurdles of your military career

Our recent report will concentrate on some of the most common financial struggles servicemembers face during their military careers; as well as detailing the work we have done to help resolve those struggles since 2011.

Understanding Consumer Experiences: Insights from CFPB’s 2016 Consumer Response Annual Report

We recently published our Consumer Response Annual Report, which provides an overview of the complaints we received in 2016.