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Our office of Servicemember Affairs guides you through the financial hurdles of your military career

Our recent report will concentrate on some of the most common financial struggles servicemembers face during their military careers; as well as detailing the work we have done to help resolve those struggles since 2011.

Understanding Consumer Experiences: Insights from CFPB’s 2016 Consumer Response Annual Report

We recently published our Consumer Response Annual Report, which provides an overview of the complaints we received in 2016. 

Consumers Count: Tools and resources for money decisions

Take control of your financial life with these ten tools that can help you make choices at the grocery store, pay your credit card bill, and deal with debt. They can also prepare you for money decisions like buying a home or figuring out how to pay for college.

Servicemembers 2015: A year in review

The number of complaints we receive from the military community continues to grow; from 2014-2015, complaints increased by 13 percent. For the second year in a row, debt collection, mortgages, and credit reporting were the top three complaint categories for the military community. Debt collection—by a large margin—was the top complaint category, comprising nearly half of our military complaints.

Published Category: Info for consumers

Older consumers targeted by fraudsters not once, but twice!

After reviewing complaints submitted by consumers, we’ve discovered a financial scam targeting older consumers who had previously been victims of fraudulent money-making schemes. So-called asset recovery companies are contacting these past victims, promising to get refunds for a substantial fee, failing to deliver promised services, and leaving consumers financially worse off than before.