Our report highlights trends and issues reported in servicemember complaints about VA mortgage refinances. We also have direct-to-consumer tips to remember when thinking about refinancing your VA mortgage.
We have some ways for you to channel your inner financial action hero and be prepared, no matter what the disaster.
Military parents can use back-to-school season as an opportunity to teach their children money management lessons. Here are some basic guidelines and resources.
Be aware of these online and local resources
available for servicemembers and veterans.
When it comes to financing an auto loan, servicemembers should be armed with knowledge about loan choices and what can be negotiated, and should take precautions when entering loan agreements for vehicles. They are often targets of misleading ads or tactics, and inaccurate explanations of benefits.
The number of complaints we receive from the military community continues to grow; from 2014-2015, complaints increased by 13 percent. For the second year in a row, debt collection, mortgages, and credit reporting were the top three complaint categories for the military community. Debt collection—by a large margin—was the top complaint category, comprising nearly half of our military complaints.
Being away and mission-focused means you won’t be able to regularly check your accounts or credit report, so you may be at increased risk for fraud or identity theft. Today, we’re releasing our Fraud Alert Fact Sheet, which provides you with the information you need to know about getting protective alerts inserted into your credit reports when you’re away.
Today, we’re excited to launch our financial coaching initiative. We’re cohosting the launch with the U.S. Department of Labor (DOL) and the event will take place at 11:30 a.m. EDT.
Over one-third of the complaints that older consumers submit to us are related to debt collection. In some of these complaints, consumers told us that debt collectors threatened to garnish their benefits from Supplemental Security Income (SSI), Social Security Disability Insurance (SSDI), and VA benefits, even though these funds usually can’t be garnished. Here’s important information about how these benefits are protected from garnishment.
Today, we’re releasing our third Snapshot of Complaints Received from Servicemembers, Veterans and their Families. The report details the data and trends from consumer complaints we’ve received from members of the military community since July 2011. Here are just a few highlights.