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Consumer Response: A snapshot of complaints received

We began accepting consumers’ credit card complaints on July 21, 2011 and we now accept complaints about mortgages, bank accounts and services, private student loans, other consumer loans, credit reporting, money transfers, debt collection, and payday loans.

This snapshot report provides an overview of how we handle complaints and presents an analysis of complaints received over the period from July 21, 2011 through June 30, 2014.

Take a look at our snapshot of complaints received.

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