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We are committed to engaging with the public and members of the media regularly with accurate and up-to-date information on our work. Below are materials produced by our Office of Communications.

You can also view documents that provide guidance to industry and the public.

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CFPB Report Finds 26 Million Consumers Are Credit Invisible

Bureau Also Finds That Black and Hispanic Consumers Are More Likely to Have a Limited Credit Record WASHINGTON, D.C. — Today the Consumer Financial Protection Bureau (CFPB) published a report finding that 26 million Americans are “credit invisible.” This figure indicates that one in every 10 adults do not have any credit history with a […]


CFPB Takes Action Against Property Developers for Marketing Violations

Bureau Orders Developer and Individuals to Repair Roads WASHINGTON, D.C. — Today the Consumer Financial Protection Bureau (CFPB) took action against a land-development company, International Land Consultants, Inc., and several individuals involved in a Tennessee property development known as Hawks Bluff. The CFPB has ordered the respondents to make repairs to roads in the development. […]


Agencies Issue Final Rule on Minimum Requirements for Appraisal Management Companies

Joint Release: Office of the Comptroller of the Currency Board of Governors of the Federal Reserve System Federal Deposit Insurance Corporation Consumer Financial Protection Bureau Federal Housing Finance Agency National Credit Union Administration WASHINGTON, D.C. — Six federal financial regulatory agencies today issued a final rule that implements minimum requirements for state registration and supervision […]


CFPB and State of Maryland Take Action Against “Pay-To-Play” Mortgage Kickback Scheme

Loan Officers and Former Title Company Executives Who Traded Cash and Marketing Services for Illegal Referrals Will Be Banned, Pay Redress and Penalties WASHINGTON, D.C. — Today the Consumer Financial Protection Bureau (CFPB) and the Maryland Attorney General took action against the participants in a mortgage-kickback scheme. In a complaint filed in federal court, the […]


Prepared Remarks of CFPB Director Richard Cordray at the Your Money Your Goals Launch

By Richard Cordray

Thank you, Skip. You know Skip from his service as the Minnesota Attorney General and in various other capacities; I came to know him as a thoughtful and valued colleague in our work at the Consumer Financial Protection Bureau. His contributions to our work protecting consumers in the financial marketplace – and especially protecting older […]

CFPB Fines Regions Bank $7.5 Million for Unlawful Overdraft Practices

Bank Refunds $49 Million in Illegal Fees to Consumers Who Did Not Opt-In to Overdraft WASHINGTON, D.C. – Today the Consumer Financial Protection Bureau (CFPB) took action against Regions Bank for charging overdraft fees to consumers who had not opted-in for overdraft coverage. The bank also charged overdraft and non-sufficient funds fees on its deposit […]

Prepared Remarks of CFPB Deputy Enforcement Director Cara Petersen on the Regions Bank Enforcement Action Press Call

By Cara Petersen

Today the Consumer Financial Protection Bureau is taking its first enforcement action under the federal rules that protect consumers against illegal overdraft fees by their banks. We are taking action against Alabama-based Regions Bank for failing to ask consumers if they wanted overdraft service before charging them fees for this service. Regions amplified this harm […]


Written Testimony of David Silberman Before the House Financial Services Subcommittee on Financial Institutions and Consumer Credit

By David Silberman

Chairman Neugebauer, Ranking Member Clay, and Members of the Subcommittee, thank you for the opportunity to testify today about the Consumer Financial Protection Bureau’s (Bureau) work to strengthen our financial system so that it better serves consumers, responsible businesses, and our economy as a whole. My name is David Silberman and I am the Associate […]

Working to advance financial education in schools

By Richard Cordray

Crossposted from councilforeconed.org. This opinion editorial originally ran on April 22, 2015 online. As we observe National Financial Literacy Month, let us all continue our efforts to ensure children and youth develop the skills and habits that will help them to make better financial decisions as they become adults. There is not a single good […]


CFPB and Federal Trade Commission Take Action Against Green Tree Servicing for Mistreating Borrowers Trying to Save Their Homes

Green Tree to Pay $48 Million in Borrower Restitution and $15 Million Fine for Servicing Failures WASHINGTON, D.C.– Today, the Consumer Financial Protection Bureau (CFPB) and the Federal Trade Commission (FTC) took action against Green Tree Servicing, LLC, for mistreating mortgage borrowers who were trying to save their homes from foreclosure. The mortgage servicer failed […]


CFPB Takes Action Against Military Allotment Processor for Charging Servicemembers Hidden Fees

Servicemembers Unknowingly Paid Millions in Fees to Fort Knox National Company and Military Assistance Company WASHINGTON, D.C. – Today the Consumer Financial Protection Bureau (CFPB) is taking action against Fort Knox National Company and its subsidiary, Military Assistance Company, for charging servicemembers millions of dollars in hidden fees. The military allotment processor did not clearly […]


CFPB Finalizes Rule Aimed at Improving Credit Card Agreement Submission Process

Bureau to Temporarily Suspend Card Issuers’ Obligation to Submit Credit Card Agreements WASHINGTON, D.C. – Today the Consumer Financial Protection Bureau (CFPB) issued a final rule aimed at improving the way that companies submit consumer credit card agreements to the Bureau. The rule temporarily suspends a requirement that each quarter certain credit card issuers send […]