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Thank you all for joining us today. We have convened interested parties to discuss what has indeed become a much-talked-about issue – discrimination that can occur in auto lending. Cars and trucks can quite literally take consumers to new opportunities. Maybe the destination is a new job. Or maybe the goal is to save time spent commuting – either to work longer or to have extra time for themselves or their families. For those who live in rural or suburban areas, a vehicle is almost a basic necessity to get around. Every year, millions of American families buy cars and trucks for all these reasons and more, and this market is very important to our economy.
Columbus Consumers Can Call 311 to Connect with the CFPB About Financial Issues WASHINGTON, D.C. — Today, the Consumer Financial Protection Bureau (CFPB) and the City of Columbus announced a partnership to connect consumers with the CFPB to ask questions and submit complaints about financial products and services. Columbus consumers can now dial the Mayor’s […]
Chairman Johnson, Ranking Member Crapo, and Members of the Committee, thank you for inviting me to testify today about the fourth Semi-Annual Report of the Consumer Financial Protection Bureau. Since we opened our doors just over two years ago, the Bureau has been focused on making consumer financial markets work better for the American people, and helping them improve their financial lives.
Today, the Consumer Financial Protection Bureau (CFPB) launched a tool to help consumers find local housing counseling agencies to answer their questions or address their concerns. The Bureau is releasing the tool in advance of the January 2014 effective dates for its mortgage rules. The Bureau also published guidance for lenders on how to provide mortgage applicants with a list of local homeownership counseling organizations.
Company to Pay $9 Million in Restitution and $4 Million in Civil Penalties Update November 13, 2013: A copy of the final order can be found at http://files.consumerfinance.gov/f/201311_cfpb_final-order_castle-cooke.pdf WASHINGTON, D.C. — The Consumer Financial Protection Bureau (CFPB) today announced a proposed consent order in its enforcement action against Castle & Cooke Mortgage, LLC, for allegedly […]
The Consumer Financial Protection Bureau (CFPB) is now accepting complaints from borrowers encountering problems with payday loans. Payday loans, also known as “cash advances” or “check loans,” are often short-term, small dollar loans, generally for $500 or less.
The Consumer Financial Protection Bureau (CFPB) today took the first step toward considering consumer protection rules for the debt collection market. Through its Advance Notice of Proposed Rulemaking (ANPR), the Bureau is collecting information on a wide array of issues, including the accuracy of information used by debt collectors, how to ensure consumers know their rights, and the communication tactics collectors employ to recover debts. The Bureau also announced today that it will begin adding consumer complaints about debt collections to its public Consumer Complaint Database.
Today, the Consumer Financial Protection Bureau is taking an important step to better protect consumers from harmful debt collection practices. We are publishing an Advance Notice of Proposed Rulemaking asking consumers for feedback about their experiences with debt collections and asking the industry for information about their practices. We want to hear how we can better protect consumers and bring greater accountability to this multi-billion-dollar industry without hamstringing legitimate debt collection activities.
Today, the Consumer Financial Protection Bureau (CFPB) and the City of St. Louis, Missouri announced a partnership to connect consumers with the CFPB to ask questions and submit complaints about financial products and services. St. Louis consumers can now dial the Citizens’ Service Bureau (314-622-4800) to be connected with the CFPB when they have financial issues.
Thank you for joining us today. As we say frequently, the mission of the Consumer Financial Protection Bureau is to help build a better, more sustainable consumer financial marketplace. An essential element to such a marketplace is educated consumers making informed decisions.
Today, we are releasing the Managing Someone Else’s Money guides to help Americans of all ages better understand their responsibilities if they are called on to manage the finances of someone they love because their loved one is no longer able to do so.
Today, the Consumer Financial Protection Bureau (CFPB) published four guides to help financial caregivers, particularly those who handle the finances of older Americans, carry out their duties and responsibilities in managing someone else’s money.
Multilingual Multimedia Campaign Focuses on Transparency and New Protections WASHINGTON, D.C. — The Consumer Financial Protection Bureau (CFPB) is launching a nationwide multimedia campaign to inform consumers who send money internationally about new protections that go into effect today. The protections are contained in a rule that was finalized earlier this year. “Knowing how the […]
Thank you for asking me to come and speak to the convention. Those of you here today represent the single biggest consumer financial market in our nation and also in the history of the world, with the mortgage market topping $10 trillion.
La campaña se centra en la transparencia y las nuevas medidas de protección WASHINGTON, D.C.– La Oficina para la Protección Financiera del Consumidor (CFPB, por sus siglas en inglés) está lanzando una campaña multimedia a nivel nacional para informar a los consumidores que envían dinero al exterior sobre las nuevas medidas de protección que entran […]