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Highlighting your rights as a consumer
Every day, you make choices about the kinds of financial products you’ll sign up for. Those choices affect you and your family. Like a box of cereal or a toaster, credit cards, home loans, and student loans are products sold every day to American families. The big difference is that there’s often no easy-to-understand price tag for consumer financial products like you see in the supermarket or local electronics store.
When you shop for one of these products—a home loan, a credit card, or a student loan—how do you wade through all the advertising and fine print to find a deal that works for you?
National Consumer Financial Protection Week, from March 6th to the 12th, is a great opportunity for you to learn about your rights and resources as a consumer. While we will work hard to make consumer financial products easier to understand, and to make the markets for them more fair, transparent, and competitive, there’s plenty you can do right now. Take a few minutes to check out these important resources:
Learn about the Bureau and what we will do to make sure that markets for consumer financial products work for you.
Use our Consumer Question and Complaint Assistant to find out where you can go for help about a specific product or service.
Visit the main Consumer Financial Protection Week homepage for tips, toolkits, and other information you can use.
From the blog
Building Better Consumer Protection
By Elizabeth Warren
Should the price of credit be clear up front? Here at the new Consumer Financial Protection Bureau, we think the answer is yes – and we think that’s a critical part of consumer protection.
We are pleased to have the chance to talk about these and other issues as we join 26 Federal agencies and partner organizations observing the annual National Consumer Protection Week… Read more
More NCPW blog posts
Better Together: How NCPW Partner Agencies Are Protecting Consumers by James Hupp
The Consumer Financial Protection Bureau will bring together under one roof a collection of important consumer protection duties that used to be scattered across the federal government… Read more
A Ray of HOPE for American Consumers by Alejandra Lopez-Fernandini
As we work to build a consumer bureau that’s responsive to today’s most pressing problems, many of us at the CFPB have travelled across the country to listen to a wide range of citizens, communities, and organizations… Read more
Consumer Scams by Holly Petraeus
Since this is National Consumer Protection Week, it seems appropriate to give you a few tips about how to protect yourself from scams. Here are a few things that I’ve told to military audiences that I want you to know about, too… Read more
A Level Playing Field for Consumer Financial Products and Services by Richard Cordray
Today, I addressed the National Association of Attorneys General. It was good to see some old friends and new faces – State attorneys general from around the country… Read more
One Teacher’s Challenge by Terri Carson
It’s that time of year again, when spring is in the air, the cherry blossoms are about to bloom, high school seniors everywhere have senioritis and students in all 50 states are preparing for the National Financial Capability Challenge Exam… Read more
Watch these videos to learn more about what we do – and what you can do.
Protecting American servicemembers
Holly Petraeus from the Office of Servicemember Affairs responds to a suggestion on the bureau’s efforts to protect American servicemembers.
Working with state regulators
The CFPB will work with state attorneys general and other state regulators to enforce federal consumer financial protection laws. Richard Cordray, former Attorney General of Ohio and the CFPB’s Assistant Director for Enforcement, explains.