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You'll never work at another agency like the CFPB. Click on any job title below to find out if it is the right opportunity for you. You will also find most CFPB opportunities on USAJOBS.gov. If you have questions about applying for federal jobs, information can be found at the USA.gov Resource Center. We value feedback and suggestions about what employment information you need from us, and about how we can best communicate with you and other job seekers. Please send your questions and suggestions to , or contact us at 202-435-7330.

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Job Title

Operations Analyst

- closes Aug. 3, 2015
OFFICE: Consumer Response
REGION: Headquarters
GRADES: 40, 51, 52 : $56,817.00 - $130,892.00
APPOINTMENT: Open to status candidates (Competitive service - Permanent)

This position is located in the Consumer Response (CR) Operations Section. The Operations Analyst is responsible for assessing complex CR programs, processes and systems, and recommending process improvements. In addition, the incumbent provides advice and consultation to internal stakeholders, other Federal agencies, and public interest groups.


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Quality Assurance Monitor (Intake)

- closes Aug. 3, 2015
OFFICE: Consumer Response
REGION: Headquarters
GRADES: 40, 51 : $56,817.00 - $112,061.00
APPOINTMENT: Open to CFPB employees only (Competitive service permanent)

This position is located in the Consumer Financial Protection Bureau (CFPB), Operations Division, Office of Consumer Response.

The following are the duties of this position at the CN-52 (Broadly equivalent to the GS-12). If you are selected at a lower grade level, you will have the opportunity to learn ...


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Supervisory Management and Program Analyst (Deputy Section Chief Stakeholder Services)

- closes Aug. 3, 2015
OFFICE: Consumer Response
REGION: Headquarters
GRADE: 71 : $128,527.00 - $238,932.00
APPOINTMENT: Open to status candidates (Competitive service - Permanent)

This position is located in the Consumer Financial Protection Bureau (CFPB), Operations Divsion, Office of Consumer Response.

As a Supervisory Management and Program Analyst, you will:

  • Lead consumer complaint handling segment within Consumer Response. Identify the need for, designs, plans, and leads major consumer complaint/inquiry handling transformation initiatives. Oversee ...

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The Consumer Financial Protection Bureau (CFPB) is an equal opportunity employer in compliance with federal law and seeks to create and maintain a vibrant and diverse workforce. We encourage all people to apply for opportunities with the CFPB. CFPB does not discriminate on the basis of race, color, religion, sex (including pregnancy, sex stereotyping, gender identity, and gender non-conformity), national origin, disability, age (40 and older), genetic information, political affiliation, marital status, sexual orientation, parental status, uniformed status, membership in a labor organization, or any other non-merit factor.

The CFPB offers a highly competitive compensation and benefits package. Each vacancy announcement has more information listed under Benefits.

The CFPB Human Capital Team is committed to the satisfaction, engagement, and retention of CFPB employees. Our service to the people who work here begins with recruitment. It continues through professional development, management of compensation and benefits, and other functions.

We value feedback and suggestions about what employment information you need from us, and about how we can best communicate with you and other job seekers. Please send your questions and suggestions to . Please note that we are unable to consider resumes submitted here rather than through a specific job opportunity announcement. Each job listed on this page links to its official announcement.