Dani was struggling to make ends meet and manage her student loan repayments, until she contacted the CFPB.
More than ten years after filing for bankruptcy, Jorge found that the bankruptcy was still showing up on his credit report. After getting nowhere with the credit reporting agency, Jorge reached out to the CFPB.
After losing $12,000 applying for a mortgage for a new home, Navid learned he could submit a complaint to the CFPB from an unlikely source.
Harry spoke up when he noticed his son struggling with a car loan; he ended up helping thousands of servicemembers.
Leah was struggling to keep up with her student loan debt, until she learned that she had options with the Paying for College Repayment Tool.
Debt collectors requested that William pay $8000 for a debt he never owed, ruining his credit in the process. William took charge by submitting a complaint.
After finding a $7000 charge on her credit report, Venida took action and submitted a complaint.
When a servicemember couldn’t get anywhere with his mortgage lender, Captain Jamison helped him submit a complaint.
After closing a credit card, Higinio was continually charged for debts he had already paid. Three years and hundreds of dollars later he decided to take action.
Help on your financial journey
Our mission is to make markets for consumer financial products and services work for Americans- whether they are applying for a mortgage, choosing among credit cards, or using any number of consumer financial products. We offer many resources that can help you along your financial journey, check them out today.
Get answers to financial questions
Do you have questions about financial products and services? Ask CFPB has answers to commonly asked questions that may help you. Visit Ask CFPB for more.
Add your voice to the conversation
We believe that by stepping up and sharing your story, you’re taking charge of your financial future. The more we hear from you, the more insight we gain into the consumer financial products and services you depend on. Tell your story today!
Submit a complaint
Have an issue with a financial product or service? Submit a complaint and we’ll forward your complaint to the company and work to get a response from them. We also publish complaint information so that you can see the kinds of issues consumers have told us they’re having and how different companies have responded.
Stay in touch with us and keep up to date on how we’re serving consumers.