Annual report of the CFPB student loan ombudsman 2015

The Dodd-Frank Wall Street Reform and Consumer Protection Act established a student loan ombudsman within the Consumer Financial Protection Bureau. Pursuant to the Act, this annual report analyzes complaints submitted by consumers with student loans from October 1, 2014, through September 30, 2015. This report highlights problems experienced by student loan borrowers with older federal student loans made by private lenders.

Full report

2015 annual report of the CFPB student loan ombudsman