Everyone has a story

When it comes to making financial decisions, knowing where to get help and who to trust isn’t always easy. We’re here for you. Check out stories from people looking for help along their financial journey.

13 filtered results

Danieshia: Threatened with jail

After losing her job, Danieshia explains that she was unable to pay her debts and soon found herself being threatened with jail by a debt collector.

Preview photo of Dani's story

Dani: Struggling to repay student debt

Dani was struggling to make ends meet and manage her student loan repayments, until she contacted the CFPB.

Higinio: Credit card errors

After closing a credit card, Higinio was continually charged for debts he had already paid. Three years and hundreds of dollars later he decided to take action.

Preview photo of Jorge's story

Jorge: Credit reporting errors

More than ten years after filing for bankruptcy, Jorge found that the bankruptcy was still showing up on his credit report. After getting nowhere with the credit reporting agency, Jorge reached out to the CFPB.

Preview photo of Navid's story

Navid: Applying for a mortgage can be complicated

After losing $12,000 applying for a mortgage for a new home, Navid learned he could submit a complaint to the CFPB from an unlikely source.

Preview photo of Harry and Ari's story

Harry and Ari: Struggling with an auto loan

Harry spoke up when he noticed his son struggling with a car loan; he ended up helping thousands of servicemembers.

Captain Jamison: Trouble with mortgage lenders

When a servicemember couldn’t get anywhere with his mortgage lender, Captain Jamison helped him submit a complaint.

Preview photo of Leah's story

Leah: Repaying student loans

Leah was struggling to keep up with her student loan debt, until she learned that she had options with the “Paying for College” repayment tool.

Venida: Credit reporting

After finding a $7,000 charge on her credit report, Venida took action and submitted a complaint.

William: Not my debt

William told us that debt collectors requested that he pay $8,000 for a debt he never owed, ruining his credit in the process.