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Author archive: Patricia McCoy

Know Before You Owe: And now for something completely different…

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In the first three rounds of Know Before You Owe, we asked you to compare different draft versions of a simplified mortgage disclosure form. Round 1 was about designs for the front-page, the “shopping sheet.” Round 2 was about the second page, which presents the closing costs. Round 3 offered different ways to highlight and […]

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Mortgage disclosures are getting better, thanks to you.

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On July 21st, the Consumer Financial Protection Bureau opened its doors for business. That means that we have started taking your credit card complaints, and initiated the supervision process for large banks and their affiliates. But our work didn’t start last week. In May, we launched Know Before You Owe, a project that combines and […]

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