An official website of the United States Government
  • Home
  • Author archive: Holly Petraeus

Author archive: Holly Petraeus

Hollister K. Petraeus Before the U.S. Senate Committee on Homeland Security and Governmental Affairs

Hollister K. Petraeus Assistant Director, Office of Servicemember Affairs Consumer Financial Protection Bureau Testimony before U.S. Senate Committee on Homeland Security and Governmental Affairs July 23, 2013 Chairman Carper, Ranking Member Coburn, and distinguished Members of the Committee, thank you for the opportunity to testify before you today concerning higher education for our nation’s servicemembers […]

Read more

What you should know about military allotments

By

We announced a public enforcement action against U.S. Bank and Dealer’s Financial Services (DFS). At issue was the way they used the military discretionary allotment system to have servicemembers pay for cars bought through the MILES (Military Installment Loan and Education Services) Program. It’s an important announcement because it shines a spotlight on potential problems with the use of allotments as a way to pay off consumer debt. Read more here.

Read more

A snapshot of financial complaints from the military

By

Did you know we’ve received more than 5,000 complaints from servicemembers, veterans, and their families? By and large, statistics for complaints submitted by the military track with those of the population at large. But these complaint statistics aren’t just numbers to us: they represent military members and their families and we know the impact consumer […]

Read more