Skip to main content

Why am I being asked for personal information to activate or register a prepaid card?

The prepaid card issuer is required by law to verify your identity for most types of prepaid accounts. You may be asked to provide your full name, street address (no P.O. boxes), date of birth, and Social Security number, taxpayer identification number, or another identification number.

You may be asked to provide your full name, street address (no P.O. boxes), date of birth, and Social Security number, taxpayer identification number, or another identification number.