Newsroom

1589 filtered results

Published Category: Press Release

Consumer Financial Protection Bureau Considers Proposal to Overhaul Debt Collection Market

Today the Consumer Financial Protection Bureau (CFPB) outlined proposals under consideration that would overhaul the debt collection market by capping collector contact attempts and by helping to ensure that companies collect the correct debt. Under the proposals being considered, debt collectors would be required to have more and better information about the debt before they collect.

Published Category: Press Release

Consumer Financial Protection Bureau Monthly Complaint Snapshot Spotlights Credit Card Complaints

The CFPB’s Office of Consumer Response hears directly from consumers about the challenges they face in the marketplace, brings their concerns to the attention of companies, and assists in addressing their complaints. This Monthly Complaint Report provides a high-level snapshot of trends in consumer complaints.