Category: Info for consumers

Notice about possible debt consolidation scam

Earlier this month we told you about sweepstakes scams. We now have learned of another scam that we are looking into.

Consumers are now reporting that callers are claiming to be from the CFPB and offering debt consolidation services. These callers are asking for credit card information from consumers.

The CFPB does not offer debt consolidation services. Consumers trust the CFPB to help them and we take that trust very seriously. Unfortunately, scammers are trying to abuse that trust but we will work diligently to address the problem.

If you receive suspicious calls related to the CFPB, please call us directly at (855) 411-CFPB and let us know. Your tips, like the one that led to this update, help us stay on top of how consumers are being targeted.

Chris Willey is the CFPB’s Chief Information Officer.

Due to technical issues, the commenting feature of our blog is temporarily unavailable. We’re working to bring this functionality back, and look forward to hearing your feedback and comments about the CFPB’s work soon.