Category: Info for consumers

Delivering financial education at work makes sense

Where do many Americans make their most important decisions about taxes, retirement, health insurance, and other financial issues? At work. That’s why we recently held a field hearing in Atlanta of the Financial Literacy and Education Commission (FLEC) to talk about workplace financial education.

We heard from business and nonprofit leaders, brought together by the Georgia Consortium for Personal Financial Literacy, who talked with Director Cordray about their experiences with financial education at work. In an earlier meeting, Director Cordray heard from ministers representing the Concerned Black Clergy of Metropolitan Atlanta about student loan debt and other consumer issues and how these issues were contributing to finance stress among their parishioners.

At the FLEC field hearing, Director Cordray spoke about why the workplace is an ideal place for financial education and suggested it can be good business for employers to help relieve employees’ financial stress (transcript). Dr. Katherine Sauer of the University of Colorado provided three reasons why employers should consider financial education at work :

  • More and more employees come to work but their minds are on their personal situation (“presenteeism”).
  • As employees move from job to job, it gets harder for them to manage the rising number of retirement accounts and decisions.
  • Growing numbers of employees need help juggling the financial stress of caring for children and aging parents at the same time.

A lot of money is at stake

For employers, about 30 cents of each dollar spent on employee compensation is spent on benefits . If employees don’t make the most of their health, retirement, and other benefits, neither employees nor employers get the full value of the benefits investments. The most effective financial education can be delivered at the point when employees are making their benefits decisions—“just in time” modules that guide them through enrollment and action steps.

Help is available now

If you’re an employer or human resources professional, feel free to share these no-cost resources with employees:

Due to technical issues, the commenting feature of our blog is temporarily unavailable. We’re working to bring this functionality back, and look forward to hearing your feedback and comments about the CFPB’s work soon.