CFPB Director Richard Cordray and the staff of the CFPB are taking a leading role in spreading the word about the benefits of knowing more about money.
Being informed is your best defense against the tricks and traps found in some financial products. Recently, we launched Ask CFPB, a search tool to help you find plain-language answers to your questions about credit cards, mortgages, credit scores, and more.
You can rate the questions and even suggest your own if you don’t find what you’re looking for.
Sometimes, information isn’t enough. That’s why we continue to take your complaints. You can now file complaints about mortgages, credit cards, deposit accounts, vehicle and other consumer loans, and student loans. When you submit your complaint, you will be given a password and a tracking number to follow its progress. Or, you can Tell Your Story. Share your experiences with personal financial products and services – good or bad – and help inform our ability to protect others.
- Gail Hillebrand, the CFPB’s associate director of Consumer Education and Engagement, will speak during Financial Literacy Day on the Hill on April 17. She will also participate in the sixth annual Financial Literacy and Education Summit, co-hosted by the Chicago Federal Reserve Bank and Visa Inc., on April 23.
- On April 19, Assistant Director Camille Busette, from the CFPB’s Office of Financial Education, will be the luncheon speaker during the Texas Panhandle Community Asset Building Forum, hosted by the Dallas Federal Reserve Bank and the City of Amarillo.
- And, on April 21, I will present an overview of how the CFPB is helping consumers during the New York Public Library’s Financial Empowerment Day.
We hope to hear more from you and other consumers at these events or on our website. You can also share your experiences and interact with us on Facebook and Twitter. We’ll be presenting financial facts and tips throughout Financial Literacy Month. They’ll introduce you to financial issues, answer your questions, and guide you to important resources.