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Consumers Count: Five years standing up for you

In the past five years, we have written rules, enforced laws and, supervised banks and other financial companies, while at the same time creating resources to educate and engage you to make informed choices with your finances. 

Published Category: Info for consumers

You have the right to free, unbiased financial information

If you believe you have the right to free, unbiased financial information, you are not alone – because at the Consumer Financial Protection Bureau, we agree. It’s our job to provide you with reliable, trustworthy information about the consumer financial marketplace. So, in the past four years we’ve worked hard creating online tools to inform your financial decisions that are truly free – no charges, no ads, no referral fees.

You have the right to be heard

Listening to and elevating your voice matters to us because we are a federal agency devoted to protecting consumers. When you speak up, you offer invaluable insight into the financial products and services consumers depend on. Telling us about your experiences helps us to better serve you and make the financial marketplace work for Americans.

Published Category: At the CFPB

Four years working for you

While our doors have only been open for a short time, our work is helping to create a financial marketplace that works for you. We’re listening to your experiences through the complaints you submit, creating new consumer protections for financial products and services, holding bad actors accountable for breaking the rules, and developing useful tools and resources to empower you to make informed financial decisions. Learn more about how we’re working for you.

Published Category: At the CFPB

Three years of standing up for consumers

We officially opened our doors on July 21, 2011—three years ago today. Since then, we’ve used a range of tools in our toolbox to protect consumers: writing rules of the road, supervising and enforcing those rules, responding to consumer complaints, and much more. Here’s a look at our work so far by the numbers.

Published Category: Info for consumers

More tools for Spanish speakers

On consumerfinance.gov/es, you can find answers, in plain-language Spanish, to consumers’ most common questions. It’s also our first responsive site – it works beautifully on mobile devices as well as on desktops – in response to research that shows two-thirds of Latinos who are online tend to access the Internet from a mobile device. Read more about our tools in Spanish.